Kapok Hotel

Port-of-Spain , , 16-18 Cotton Hill (Show on Map)


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Summary of reviewsThe Kapok Hotel is a great choice for those looking to explore Port of Spain by foot or enjoy the nearby food places downtown. The hotel's location is ideal for attending the Independence celebrations, as well as sightseeing around the city's historical heart. Guests will appreciate the close proximity to restaurants and entertainment, as well as being within walking distance of many different areas. The breakfast served at the hotel is exceptional with a variety of local and international foods. The rooms are clean, comfortable and quiet with private balconies and scenic views. The hotel is impeccably clean and well-maintained, leaving guests feeling refreshed and rejuvenated. The staff is amazing, friendly and helpful, consistently praised for their professionalism and kindness. The Kapok Hotel boasts a lovely outdoor swimming pool with a tranquil atmosphere, surrounded by a beautiful waterfall and fishes. Overall, the Kapok Hotel offers a great swimming pool that complements the hotel's holiday ambiance.
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Categories
Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types
Double Room with Two Double Beds This room offers air conditioning, seating area and flat-screen cable TV. It comes with a fridge and coffee maker. The bathroom is private and has shower.

King Room This room offers air conditioning, seating area and flat-screen cable TV. It comes with a fridge and coffee maker. The bathroom is private and has shower.

Superior King Room This room offers a King-sized bed, a flat-screen cable TV, and views of either Queen's Park Savannah and the city or the courtyard and pool. You will also find an iPod dock, a coffee maker and a small refrigerator along with a safety-deposit box.

Standard Queen Room This air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

Suite with Balcony This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony, this suite also offers air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 1 bed.

About Kapok Hotel
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Guest Reviews
8.0
Very Good
Location
The Kapok Hotel is the perfect place to stay when visiting Port of Spain. With an excellent location, guests can easily access nearby parks for walking and exercising. The hotel is also practical and convenient for day trips around the island. Additionally, the hotel's location is ideal for attending the Independence celebrations, as well as sightseeing around the city's historical heart. Guests will appreciate the close proximity to restaurants and entertainment, as well as being within walking distance of many different areas. The hotel's lovely swimming pool is an added bonus and it is super convenient for those looking to go walking up Lady Chancellor hill. In terms of dining, guests will appreciate the adjoining pizza eatery and will find the location and hotel to be just fine. With a good location, the Kapok Hotel is a great choice for those looking to explore Port of Spain by foot or enjoy the nearby food places downtown.

Breakfast
Guests who stayed at the Kapok Hotel had positive things to say about the breakfast served at the hotel. They enjoyed great local dishes with a fair amount of choices, buffet-style breakfast and Trini food for breakfast. Some guests were pleased to find that breakfast was included in the room rate. They praised the excellent, delicious and awesome buffet breakfast with a variety of local and international foods. Guests also appreciated the helpful staff, wonderful view from the breakfast room and the fact that the breakfast met their expectations. Some guests expected a buffet breakfast with more options, but were still pleased with the cooked-to-perfection, tasty breakfast with local items. One guest even mentioned that the staff who served them at breakfast went the extra mile. Overall, guests had an amazing experience and praised the exceptional breakfast and service.

Rooms
Kapok Hotel provides a comfortable stay with decently priced accommodations in a central location. While some guests had minor complaints about the dated decor and small shower, overall the rooms were clean, comfortable and quiet. Many guests enjoyed the private balconies and scenic views, while others noted that their room lacked a view. Some guests suggested upgrades such as smart TVs and USB charging docks. Though a few guests had issues with noise and outdated decor, they still found their stay to be adequate, especially given the last-minute nature of their booking. Overall, Kapok Hotel provides a comfortable and affordable accommodation option for travelers visiting Port of Spain.

Cleanliness
Kapok Hotel is a must-visit destination for those who value cleanliness and hygiene. The guests have spoken and the consensus is that the hotel is impeccably clean and well-maintained. The staff is pleasant and accommodating, ensuring that every nook and cranny is spotless. While some guests noted minor issues with bathroom upkeep, these were isolated incidents and did not detract from the overall experience. The rooms are comfortable and pristine, leaving guests feeling refreshed and rejuvenated. Overall, Kapok Hotel offers a super clean environment that impresses guests every time.

Staff
The staff at Kapok Hotel are known for their professionalism and kindness with many guests describing them as amazing, friendly and helpful. From the receptionists to the bartenders, the level of attention and dedication is consistently praised. Despite a few occasional prickly encounters, the majority of guests found the service to be accommodating, always smiling and welcoming. Special mentions were made for Jamelah in Kava, Cheyenne, Ken and Ana Liza for going above and beyond to make the guests' stay more enjoyable. Even security was praised for storing a guest's bag after checkout and recommending local coconut water vendors. Overall, the Kapok Hotel is known for its extra friendly staff and excellent customer service.

Pool
The Kapok Hotel boasts a lovely outdoor swimming pool with a tranquil atmosphere, surrounded by a beautiful waterfall and fishes. Guests can enjoy the great facilities the hotel offers, including restaurants and a pizza place near the pool. In terms of cleanliness, the hotel maintains a well-kept pool area, ensuring that the pool is always clean and refreshing. Some guests mentioned that the pool water was too cold, while others enjoyed the nice and warm temperature. Although the pool doors close at night, guests can access the pool area through the lobby during the day. Some reviewers suggested that the pool needs some care, including paint and missing tiles. Nevertheless, guests complemented the size of the pool, as it was big enough to do laps. To enhance the experience, the hotel management could consider providing more towels by the pool area. Additionally, guests appreciated the convenient amenities in the room, such as the air conditioning unit and availability of an iron and board. Overall, the Kapok Hotel offers a great swimming pool that complements the hotel's holiday ambiance.


Yes, Kapok Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Kapok Hotel.

No, Kapok Hotel doesn't allow dogs.

No, parking facilities aren't available at Kapok Hotel.

Yes, Kapok Hotel has a gym.
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