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Rossio Hotel

Portalegre , Rua 31 De Janeiro, N.6 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBased in the historic city of Portalegre, the Rossio Hotel is highly regarded for its prime central location. Guests appreciate its serene surroundings despite its proximity to key attractions, museums, restaurants and the bustling downtown area. The hotel's central placement allows for easy exploration on foot, making it an excellent base for discovering both historical and modern parts of the city.

The hotel's breakfast is frequently praised for its quality, variety and personalized service. Guests enjoy freshly brewed coffee, freshly squeezed orange juice and made-to-order eggs and bacon. The breakfast features regional products, fresh fruits, cold cuts and baked goods, contributing to a satisfying and memorable dining experience.

Rooms at Rossio Hotel are celebrated for their spaciousness, modern decor and cleanliness. Guests find the rooms comfortable with high-quality beds and well-maintained amenities ensuring a restful stay. Some rooms even offer beautiful balconies with stunning views, enhancing the overall experience.

The staff at Rossio Hotel receive consistently high praise for their warm hospitality and professionalism. Guests commend their attentiveness, friendliness and willingness to assist, which significantly enhances the overall stay experience.

The hotel's cleanliness standards are exceptionally high with rooms and facilities well-maintained and spotless. Attention to detail in hygiene adds to the comfort and security of the guests.

Parking options at the hotel, including a private garage, are convenient, albeit limited. Guests appreciate the secure parking, especially for motorcycles, though the tight garage entrance and limited spaces can pose challenges.

Despite mixed feedback on the Wi-Fi service, where some guests experience satisfactory connections, others find it unreliable and slow. Improvements in this area could enhance the overall guest experience.

Overall, the Rossio Hotel combines excellent location, comfortable and modern accommodations, high cleanliness standards and exceptional staff service to offer a highly satisfying stay. While the mixed reviews on Wi-Fi quality and a few minor maintenance issues suggest room for improvement, the hotel's strengths make it a popular choice among travelers.
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Hotel Taking Steps Towards Sustainability

This hotel is described as a themed eco-friendly and design hotel, incorporating environmental considerations into its concept and operations.

Business Hotel

This hotel provides business-friendly amenities, including desks and phones in the rooms. It also features meeting/banquet facilities and conference rooms. Free Wi-Fi is available throughout the hotel.

Hotel with Parking

Situated in Casa Branca, Rossio Hotel provides parking facilities, enhancing the convenience for guests. This makes it easier for travelers with vehicles to explore the surrounding areas.

Hotel with Gym

Rossio Hotel has a fitness center where guests can exercise. The hotel also has a spa bath.

Small Hotel

Located in the heart of Portalegre, Rossio Hotel provides a comfortable and convenient stay. Its restored building and central location offer a charming and intimate experience.

Boutique-style Hotel

Family Friendly Hotel

Accessible Hotel

4-Star Hotel

Room Types

Double Room These modern, spacious rooms are equipped with a flat-screen cable TV, a sofa and minibar. The private bathroom comes with free toiletries.

Twin Room (2 Single Beds) These spacious rooms have different decorations based on the municipalities of Portalegre and feature a balcony overlooking the main street. They include a flat-screen cable TV, a minibar and a small seating area with an armchair. The private bathroom comes with free toiletries.

Superior Double Room with Balcony Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as mountain views. The unit offers 1 bed.

Family Room -1 Double bed and 2 Single Beds Offering free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. The family room offers air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

Family Room - 1 Double Bed and 1 Single Bed Providing free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. This family room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and a wardrobe. The unit offers 2 beds.

Triple Room (3 single Beds) Offering free toiletries, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. This triple room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and a wardrobe. The unit offers 3 beds.

Quadruple Room (4 single beds) Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a bidet and a hairdryer. The quadruple room features air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 4 beds.

Superior Double Room with Parking Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a wardrobe. The unit offers 1 bed.

About Rossio Hotel

License: 3425

Guest Reviews

8.7

Very Good

Location

The Rossio Hotel in Portalegre boasts an exceptional location, central to the city and conveniently positioned for exploring both the historical and modern areas. Guests frequently highlight its proximity to key attractions, making it an ideal base for visiting museums and cultural sites with many restaurants and services just a short walk away. The hotel's situation at the city's heart facilitates easy walking access to virtually everything, including the serene historic center and the bustling downtown. Despite being central, the hotel is noted for its quiet surroundings, adding to the peaceful experience.

Visitors appreciate the accessible parking options, though navigating to the hotel can be challenging for those unfamiliar with the city. Nonetheless, the hotel's advantageous position is complemented by modern amenities and friendly staff, making it a perfect choice for those wanting to immerse themselves in the charm of Portalegre.

Breakfast

Rossio Hotel's breakfast offerings have garnered a plethora of positive reviews from guests. The majority highlight the excellent quality, variety and ample portions of the breakfast provided. Many guests appreciate the non-buffet style, individualized table service, which often includes freshly brewed coffee, freshly squeezed orange juice and made-to-order scrambled eggs and bacon. The presentation is frequently praised with tables sometimes adorned with a plentiful mini-buffet upon guests' arrival.

The breakfast is described as delicious, well-organized and offering a wide selection including regional products, fresh fruits, cold cuts and baked goods. Specific items such as crispy rolls and cake and the efficient, personalized service have left guests thoroughly satisfied.

Additionally, the breakfast experience is noted for its attention to detail – with reserved tables and ready-prepared food, further enhancing the welcoming ambiance and ensuring an organized experience.

Even amidst these numerous accolades, there are a few mentions of the breakfast being simple or less varied than expected from a 4-star establishment. Nonetheless, the overwhelming sentiment is that the Rossio Hotel's breakfast exceeds expectations, making it a memorable and appreciated part of the stay.

Rooms

Rossio Hotel's rooms receive consistent praise for their spaciousness and comfort. Many guests highlight the large room sizes and the excellent layout, providing plenty of space to relax. Modern and elegantly decorated, the rooms also feature various amenities that ensure a comfortable stay. The cleanliness of the rooms is frequently noted with several reviews mentioning how immaculate and well-maintained the rooms are.

Comfortable beds and high-quality mattresses contribute to the overall comfort, making for a restful night's sleep. Some rooms have beautiful balconies with stunning views, adding an extra layer of enjoyment to the stay. The bathrooms are praised for their spaciousness and modern fittings, enhancing the overall experience.

However, a few guests have pointed out that some rooms could benefit from better lighting and ventilation, as they found certain areas too dark or lacking in natural light. Additionally, there are mentions of rooms needing updating and some minor maintenance issues like non-functioning air conditioning and broken equipment.

Despite these small setbacks, the majority of reviews indicate that Rossio Hotel offers very good value for money with spacious, comfortable and modern rooms that cater to various tastes. The hotel's location, combined with the quality of the rooms, makes it a popular choice among travelers.

Beds

Rossio Hotel has received high praise for its comfortable beds with many guests highlighting the superb bed quality and comfort. The beds are described as large, spacious and meticulously cleaned, making them perfect for a restful night's sleep. The mattresses are mentioned to be soft yet firm, providing excellent support and comfort. Guests have noted that even the heated beds add to the overall relaxation experience. The hotel offers new and well-maintained bedding, which contributes significantly to the positive sleeping experience. While there are isolated comments about hard or old mattresses, the overwhelming consensus is that the beds are extremely comfortable and of excellent quality. Whether it's a king-size bed or a standard double, the beds at Rossio Hotel receive high marks for comfort and cleanliness, ensuring that guests feel well-rested during their stay.

Cleanliness

The Rossio Hotel consistently impresses guests with its exceptional cleanliness standards, which many describe as spotless and of 5-star quality. Rooms and facilities are always well-maintained with particular attention to deep cleaning, showcasing an admirable commitment to hygiene. Guests frequently note that everything appears very clean, from the fragrant towels and pristine bed linen to the modern and well-kept rooms. The hotel's emphasis on neatness and tidiness extends to all areas, making the environment both comfortable and secure.

While the majority of reviews are overwhelmingly positive, a few guests mentioned that the bathrooms, despite being clean, could benefit from some renewal. Nevertheless, the hotel’s impeccable cleanliness and well-organized spaces garner high praise, ensuring a comfortable stay. The friendly and helpful staff, clean and spacious rooms, along with the excellent breakfast, further contribute to a highly satisfying guest experience. Overall, Rossio Hotel sets a high bar for hygiene and cleanliness, making it an ideal choice for discerning travelers.

Staff

The Rossio Hotel garners high praise for its exceptional staff, consistently highlighted for their attentiveness and approachability. Guests have noted the team’s warm hospitality and professionalism, which enhance the overall stay experience. The staff's friendliness is a recurring commendation, described as welcoming, courteous and ready to assist at all times. The reception staff, in particular, stands out for their politeness and efficient service, ensuring a smooth check-in process. The employees’ genuine efforts and kindness are continually appreciated, making both short stays and extended visits pleasant and memorable. The overall atmosphere created by the staff is described as extremely friendly with notable mentions of their readiness to meet extra requests and provide excellent service. Such consistent positive feedback about the staff's empathy, professionalism and dedication contributes significantly to the hotel’s reputation for outstanding guest service.

Wi-Fi

Guests at Rossio Hotel have expressed mixed feelings about its Wi-Fi service with a predominant concern being its unreliability. Positive mentions include instances of free and fast Wi-Fi, suggesting that some guests did experience satisfactory internet service during their stay. However, a significant number of reviews reported weak or poor Wi-Fi connections, especially in the rooms. Many guests found the internet service to be frustratingly slow, intermittent or non-existent in certain areas of the hotel. They also noted the inconvenience of having to re-enter the password frequently. Overall, while there are moments of decent connectivity, the Wi-Fi quality at Rossio Hotel appears inconsistent and could benefit from significant improvements.

Parking

Rossio Hotel offers a variety of parking options that guests have found both advantageous and challenging. The hotel provides a private garage, which many have appreciated for its security and convenience, especially for motorcycles. The parking fee, ranging from €6.5 to €7 per night, is generally seen as reasonable given the hotel's central location. Some guests were pleased with the availability of electric vehicle charging for an additional €5.

However, parking availability is a significant issue with only 8 spots at the hotel and frequent difficulty in finding a space. Guests noted that street parking near the hotel is nearly impossible and navigating the small, tight garage entrance can be challenging. Additionally, some were surprised by the cost and the need to reserve a spot, as well as having to pay for two spaces if parking motorcycles.

Overall, while the private, enclosed parking is a notable benefit, its limitations and costs have led to some frustration among guests. Secure, onsite parking at a reasonable price remains a valuable feature, despite the challenges.

4 Star

Rossio Hotel presents itself as a four-star establishment and is housed in a beautiful building, which contributes positively to its appeal. However, there is a notable division among guests regarding whether the hotel truly meets the standards of a four-star rating. Several reviews highlight that the services and facilities do not consistently align with what is typically expected from a four-star hotel, while others believe that the hotel offers accommodation and service that justify its rating. The breakfast provided has been described as appropriate and the availability of gluten-free options is a welcome touch for those with dietary restrictions.

The location of the hotel is both a strength and a challenge, set at the foot of the town and requiring guests to navigate many hills to reach key areas, which may be a consideration for those with mobility issues. Despite mixed opinions on the rating, some guests found their overall experience to exceed four-star expectations and highly recommend the hotel. The need for boosters to ensure good coverage in all rooms suggests that there may be some room for improvement in certain facilities. Overall, while Rossio Hotel has strong points, opinions are divided on whether it truly offers a four-star experience with some guests expecting more consistent quality to fully deserve this rating.

Accessible

The Rossio Hotel consistently impresses guests with its exceptional accessibility features, making it a convenient choice for those with disabilities. The hotel offers a range of easily accessible rooms and facilities, ensuring a comfortable stay for all. Guests often praise the parking situation, describing it as very convenient and easy with options for both cars and motorcycles. Additionally, the clean and welcoming environment enhances the overall positive experience. The hotel's prime location combined with its excellent accessibility makes it a standout option for travelers seeking both convenience and comfort.

Boutique-Style

Rossio Hotel stands out with its modern and original decor, offering guests beautifully decorated rooms that are both striking and pleasant. The hotel's interior shines with superb, abundant decoration that is consistently praised for being perfect and stylish. Guests appreciate the modern and boutique-style aesthetic that adds charm and character to their stay. This emphasis on exquisite and meticulously chosen decor elements throughout the property creates a delightful and inviting atmosphere, making Rossio Hotel a pleasant and memorable place to stay.

No, Rossio Hotel doesn't have any pool.

No, a spa isn't available at Rossio Hotel.

No, Rossio Hotel doesn't allow dogs.

Yes, parking facilities are available at Rossio Hotel.

Yes, Rossio Hotel has a gym.

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