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Summary of reviewsQuality Hotel Bentinck in Portland is celebrated for its prime location, offering stunning ocean views and easy access to the beach, harbour, and local amenities. Guests enjoy the hotel's heritage charm and period décor, with its central placement providing a perfect base for exploring Portland's vibrant activities and rich history. The on-site restaurant adds to the experience, with superb dinners and an excellent menu that caters to diverse tastes, making it arguably the best dining option in town.
The hotel is also praised for its appealing breakfast offerings, including both continental and cooked options, served in a charming old dining room. The breakfast host, Selina, garners special recognition for her exceptional service, contributing to a satisfying start to guests' days.
Accommodations at Quality Hotel Bentinck are known for their historic elegance, spaciousness, and comfort, featuring a blend of vintage furnishings and modern amenities. Many rooms offer breathtaking views, further enhancing the guests' stay. Cleanliness is a standout aspect, with both rooms and common areas consistently well-maintained by the friendly and efficient staff.
The hotel staff are frequently highlighted for their welcoming demeanor and exceptional helpfulness, ensuring a smooth and pleasant experience for all guests. From the seamless check-in process to the attentive breakfast service, the staff's warmth and professionalism leave a lasting positive impression.
Finally, the quality of the beds is noteworthy, with guests often commenting on the comfort and spaciousness of the king-size offerings. Overall, Quality Hotel Bentinck provides a delightful blend of charm, convenience, and comfort, ensuring a memorable visit for travelers. Show more
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Hotel with Parking
This hotel offers parking amenities. Guests can utilize the provided parking facilities.
4-Star Hotel
This 4-star Victorian-style hotel, dating back to 1855, is positioned at the southern edge of the CBD. It boasts on-site dining and bar services, along with a fitness and billiards room. Guests can enjoy complimentary Wi-Fi, on-site parking, and a continental breakfast.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Gym
Small Hotel
Room Types
Executive SuiteThis elegant, Victorian-style suite boasts stunning panoramic views across Portland Harbour. It has a sitting room with sofa and flat-screen cable TV. The en suite bathroom offers shower and a corner spa bath.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
King Suite with Harbour ViewThis elegant, Victorian-style suite features partial water views of Portland Harbour. It has flat-screen TV and an en suite bathroom with shower and a bathtub.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
King SuiteThis elegant, Victorian-style suite includes flat-screen cable TV and an en suite bathroom with shower.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
Queen Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Nestled in a prime spot in Portland, Quality Hotel Bentinck boasts a location that consistently impresses its guests. With stunning ocean views and easy walking access to the beach, harbour, and town amenities, it stands as a convenient and picturesque choice for travelers. The hotel sits right in the heart of Portland, just steps away from shops, restaurants, and local attractions, making it an ideal hub for exploring the area. Many guests appreciate the blend of heritage charm and old period décor, which adds a unique touch to the overall experience. Those staying at the hotel can also enjoy the excellent on-site restaurant and the warm, accommodating staff who enhance the visit. Whether for leisure or a special event like a wedding reception, the hotel's superb location is perfect for enjoying Portland’s vibrant activity and rich history right at the harbor’s edge.
Breakfast
Quality Hotel Bentinck offers an appealing breakfast experience that many guests appreciate, with the inclusion of a continental breakfast as a significant perk. Guests frequently highlight the extensive selection of breakfast items and the opportunity to choose from either continental or cooked options. The breakfast is often described as generous, fresh, and plentiful, making it a satisfying start to the day.
Notably, the breakfast host, Selina, receives praise for her exceptional service and is regarded as a valuable asset to the hotel. The setting for the breakfast, an old dining room, adds to the charm for those visiting after a journey along the Great Ocean Road towards Adelaide.
However, some reviews suggest room for improvement, particularly with the addition of a coffee machine to enhance the morning experience. Despite varied opinions on the quality of the breakfast, many reviewers point out that the included breakfast represents a good deal, contributing positively to their stay.
Dinner
Quality Hotel Bentinck offers a dining experience that consistently receives high praise from guests. The restaurant is lauded for its excellent and varied menu, providing fabulous dining options that cater to diverse tastes. Guests particularly enjoy the superb dinners, describing the meals as generous, tasty, and authentic. The dining facilities at the hotel are noted not only for their convenience but also for delivering delicious meals that guests love. Many visitors have highlighted the food as a major plus, with some even declaring the hotel’s restaurant to be the best in town. Although there are minor criticisms regarding occasional undercooked vegetables, the overall impression is that the restaurant and bar food are spot on. The staff's friendliness and helpfulness further enhance the dining experience, making dinner at Quality Hotel Bentinck a memorable and worthwhile experience.
Rooms
Quality Hotel Bentinck offers a memorable stay through its beautifully appointed historic rooms that exude charm and elegance. Guests have consistently praised the spaciousness and comfort of the accommodations, often highlighting the generous size of the rooms and bathrooms. Many rooms come with stunning views that further enhance the overall experience. The blend of vintage furnishings with modern amenities ensures a cozy, inviting atmosphere, making the rooms both functional and aesthetically pleasing. Despite some occasional noise from nearby events, the cleanliness and impeccable upkeep of the hotel underscore the attention to detail guests can expect. Positioned in a lovely old building, guests appreciate the exceptional location that rounds off an excellent stay at this heritage hotel. Whether enjoying a king-sized bed in a massive bedroom or relishing the comfort of a well-appointed suite, visitors leave with positive impressions of their delightful rooms.
Beds
Quality Hotel Bentinck in Portland boasts predominantly positive feedback when it comes to their beds, with guests frequently enjoying a restful and refreshing night's sleep. Many reviews highlight the king-size beds as a standout feature, often described as fantastic and offering ample space. Visitors praise the comfort level, with terms like "very comfortable," "top quality," and "excellent" frequently mentioned. Cleanliness also plays a part in creating an inviting sleep environment, thanks to crisp, clean white sheets. While most guests find the beds to be exceptionally comfortable, there are occasional mentions of beds that failed to meet expectations in terms of comfort. Overall, the consensus is that the hotel prioritizes guest comfort, with a particular emphasis on providing a superior sleep experience through well-appointed beds.
Cleanliness
Quality Hotel Bentinck boasts a reputation for exceptional cleanliness with guests frequently praising the hotel for its beautifully clean and immaculate rooms. Visitors often highlight the comfort and spaciousness of the accommodations, noting that the rooms are always tidy and well-maintained. The staff contributes to a pleasant experience, being welcoming, friendly, and efficient, ensuring that both the rooms and common areas consistently meet high standards of cleanliness. While some guests mentioned minor issues such as dusty light fittings and the occasional need for carpet or bathroom updates, these are overshadowed by the general perception of the hotel as spotless and pristine. A blend of old-world charm and modern comfort pervades the environment, offering guests a relaxing stay where cleanliness enhances the overall quality of their visit.
Staff
The staff at Quality Hotel Bentinck consistently receive high praise for their friendly and welcoming demeanor, contributing significantly to the positive experiences of the guests. Many reviews highlight the exceptional helpfulness of the team, making guests feel like part of a family during their stay. The check-in process is often described as smooth and supportive, with reception staff noted for their kind gestures and attentive service. Guests frequently mention how pleasant and courteous the hotel staff are, ensuring every need is met with care and efficiency. Additionally, the service extended by the staff during breakfast receives commendations for its friendliness. Overall, the warmth and professionalism of the staff play a major role in making the stay enjoyable and pleasant for visitors.
No, Quality Hotel Bentinck doesn't have any pool.
No, a spa isn't available at Quality Hotel Bentinck.
No, Quality Hotel Bentinck doesn't allow dogs.
Yes, parking facilities are available at Quality Hotel Bentinck.