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Mercure Hotel Potsdam City

Potsdam , Lange Brücke (Show on Map)

7.4

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Mercure Hotel Potsdam City is a great choice for guests looking for a centrally located hotel in Potsdam. The hotel's prime location near public transportation and major sights has received high praise from guests. The breakfast experience is generally positive with a wide selection of products and friendly staff, although some guests found it expensive or limited in selection. The hotel's rooms are modern and clean, although some may be small with limited storage space. Guests have commended the staff for being friendly and helpful and the beds are comfortable and cozy. The hotel's cleanliness has also received high marks from guests, although some guests have expressed concerns about the COVID-19 policies around cleaning. While there are some negative comments about facilities and services, overall the hotel is very good and possibly has the potential to become an amazing 4-star hotel if they could address guests' concerns and improve their facilities to match their rating.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

4-Star Hotel

Room Types

Standard Double Room Air-conditioned room with satellite TV. Please note that this room category is located between the 3rd and 9th floor.

Junior Suite with One Double Bed Spacious Junior Suite offering separate living/sleeping areas and tea/coffee facilities. Guests booking this room type have access to a daily newspaper in the hallway. Please note that this room category is located between the 15th and 16th floor.

Deluxe Double Room Spacious room offering a panoramic view and a bathroom including a bathrobe. Please note that this room category is located between the 15th and 16th floor.

Standard Triple Room This air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Superior Double Room This double room features air conditioning. Guests receive a bottle of mineral water upon arrival. Please note that this room category is located between the 10th and 14th floor.

Suite This suite has air conditioning, minibar (non-alcoholic drinks are free of charge), a sofa and a dressing room. Guests booking this room type have access to a daily newspaper in the hallway and a late check-out until 16:00 (subject to availability). Please note that this room category is located between the 15th and 16th floor.

Room Selected at Check-In Please note the room type and bed type will be allocated upon check-in. It might be a higher room category, but subject to availability upon arrival.

About Mercure Hotel Potsdam City

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Guest Reviews

7.4

Good

Location

Looking for a centrally located hotel to base yourself while exploring Potsdam? Look no further than the Mercure Hotel Potsdam City! Located just a few steps away from the main train station, the hotel offers guests a perfect base for exploring the city's many attractions, including the Stadtschloss/Landtag, the Dutch Quarter and the stunning views of the Havel. Guests rave about the hotel's prime location, which offers easy access to public transportation and is within walking distance of all the major sights. With a variety of transportation options, including buses and trams, it's easy to explore both Potsdam and neighboring Berlin from the comfort of your hotel. In addition to its excellent location, the Mercure Hotel Potsdam City offers comfortable rooms and a friendly, attentive staff. So why wait? Book your stay at the Mercure Hotel Potsdam City today and start exploring all that this beautiful city has to offer!

Breakfast

The Mercure Hotel Potsdam City offers a nice and appealing breakfast experience according to guest reviews. The breakfast is described as good, very good, top and hervorragend with a wide selection of products, friendly staff and in a nice atmosphere. Some guests even highlight the view of the harbor while having breakfast. Guests with special dietary needs, such as gluten-free options, had no issues with the breakfast. However, some guests found the breakfast to be too expensive or limited in selection and others experienced issues with replenishment during busy periods. Overall, the Mercure Hotel Potsdam City offers a satisfying breakfast experience with room for improvement in some areas.

Rooms

Mercure Hotel Potsdam City offers modern and clean rooms with beautiful views and friendly staff. Some rooms may be small and minimalist with limited storage space, but they are suitable for short stays. Some guests found the bathrooms to be small with no privacy due to the lack of doors and some complained about the outdated furniture and uncomfortable pillows. Some guests also mentioned issues with cleanliness and maintenance. However, the hotel's central location and reasonable prices make it a great option for a city getaway.

Beds

Guests of the Mercure Hotel Potsdam City can expect comfortable and cozy beds with some highlighting the quality of the mattresses and pillows. The 3-bed rooms are especially convenient for families with one guest noting an additional bed tucked away in a mini-extra room. While some guests found the pillows uncomfortable, the overall consensus is positive, though some rooms may be on the smaller side and in need of updates. However, the hotel's breakfast options received mixed reviews with some guests finding the bread too hard.

Cleanliness

The Mercure Hotel Potsdam City is a modern and clean hotel that guests have praised for its cleanliness. Many guests specifically mention the cleanliness of the rooms and the hotel in general with some commending the staff for their attention to cleanliness. However, a few guests did mention some cleanliness issues, such as a dirty bathroom or dusty room. Additionally, some guests expressed disappointment with the hotel's COVID-19 policies around cleaning, feeling that there should have been more attention to hygiene. Despite these minor issues, the majority of guests found the hotel to be clean and well-maintained.

Staff

The staff at Mercure Hotel Potsdam City have received glowing reviews from guests. Many have mentioned the friendliness and helpfulness of the staff with some describing them as accommodating, professional and competent. Guests have also appreciated the personal attention given by staff, who go the extra mile to ensure a comfortable stay. Despite some comments about understaffing, guests have consistently praised the staff's efforts, describing them as polite, attentive and always available to answer questions. The hotel's central location and great breakfast options have also been commended by guests, making for an enjoyable and convenient stay.

4 Star

Mercure Hotel Potsdam City is a top location for guests with a higher budget, offering a real 4-star standard. The breakfast is extensive and definitely lives up to the 4-star rating. Although there are a few negative comments about the facilities and services, overall it is a very good hotel. The rooms are equiped average and the parking can be quite expensive. However, guests were disappointed with the lack of a door to the toilet and some found the airconditioning insufficient during warm weather. Nevertheless, this hotel has potential to be an amazing 4-star hotel if they could address the guests' concerns and improve their facilities to match their rating.

No, Mercure Hotel Potsdam City doesn't have any pool.

No, a spa isn't available at Mercure Hotel Potsdam City.

Yes, Mercure Hotel Potsdam City welcomes dogs.

No, parking facilities aren't available at Mercure Hotel Potsdam City.

No, Mercure Hotel Potsdam City doesn't have a gym.

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