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Summary of reviewsGranlago Hotel garners significant praise across several key aspects. Its location is highly appreciated for convenience and accessibility, especially for travelers with cars and those attending nearby events. Positioned near major highways and commercial establishments, the hotel offers clean organized surroundings and beautiful views, even as some note its distance from the downtown area and industrial setting.
The hotel’s breakfast is a standout feature, frequently described as varied and delicious with a range of options like breads, cakes, fruits and scrambled eggs. It maintains cleanliness and presentation standards, albeit with occasional mentions of items being cold or lacking variety. Dinner experiences at the on-site restaurant receive mixed reviews, but many commend the tasty dishes and fair prices, particularly the gourmet burger and the attentive staff.
The rooms at Granlago Hotel are lauded for their cleanliness, comfort and spaciousness. Guests highlight super comfortable beds, ample ventilation, soundproofing and good facilities like air conditioning. Minor issues such as poor lighting or smaller room sizes are occasionally cited, but the overall sentiment is overwhelmingly positive. The staff significantly contribute to the pleasant experience with their dedication, politeness and attentiveness, even if there are rare instances of slow service.
In terms of amenities, cleanliness is a strong suit for the hotel, consistently praised across various areas including rooms, bathrooms and public spaces. The Wi-Fi, however, is a notable weakness with frequent complaints about weak and slow signals. The gym receives positive feedback for its well-equipped facilities, despite suggestions for improvements. The pool area, offering both indoor and outdoor options, is generally well-received, although some guests find it small or occasionally not well-maintained.
Parking facilities present challenges with many guests noting crowded and cramped conditions, difficulty in maneuverability and accessibility issues. However, it remains a free feature, which can be appealing.
Granlago Hotel is recognized as family-friendly, providing a safe and comfortable environment for families, including those with pets. Its beds are frequently described as extremely comfortable, significantly enhancing the overall guest experience.
Overall, Granlago Hotel, as a three-star establishment, is appreciated for its good value for money, clean accommodations and excellent cost-benefit ratio, making it a top choice in its category within the region. Show more
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Categories
Hotel with Parking
This hotel offers covered parking, ensuring protection for vehicles. It provides free parking and also offers valet parking services, enhancing convenience for guests.
3-Star Hotel
This hotel offers an indoor pool, a terrace, a restaurant, and a bar. The rooms are equipped with air conditioning and a flat-screen TV. It's also praised for its cleanliness and a breakfast buffet.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard Double RoomThis twin/double room has air conditioning.
Deluxe SuiteThis air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
FlatThis air-conditioned studio includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Deluxe Room with BathFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a wardrobe and a tiled floor. The unit has 1 bed.
Premier SuiteFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a dining area and a wardrobe. The unit has 1 bed.
Suite with Lake ViewThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a dining area, a wardrobe as well as lake views. The unit has 1 bed.
Superior SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a dining area, a wardrobe as well as lake views. The unit has 1 bed.
Standard Triple StudioThis studio provides air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.
Deluxe StudioThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower. This suite offers a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Granlago Hotel boasts a commendable location with numerous positive remarks about its convenience and accessibility. Many reviews highlight its excellent and easy-to-find positioning, particularly its proximity to major highways, making it ideal for travelers with cars or those attending nearby events. Guests appreciate the clean, organized environment and the beautiful views offered by the hotel.
The hotel provides easy access to commercial establishments like supermarkets and pharmacies, enhancing its appeal for guests. However, its distance from the downtown area and the lack of nearby restaurants are noted as drawbacks. Some guests mention the industrial surroundings and ongoing works as potential issues, but these are overshadowed by the overall praise for the location's advantages, especially for those passing through or requiring access to federal highways. Despite being a bit far from the city center, the wide and safe access streets make it a practical choice for many. The hotel strikes a balance between accessibility, comfort and practicality, making it a great cost-benefit option.
Breakfast
Granlago Hotel receives high praise for its breakfast offerings. Guests consistently highlight its variety and completeness, noting plenty of options including breads, cakes, fruits, juices and both savory and sweet croissants. The breakfast is described as very tasty and delicious with standout items like scrambled eggs and sausage frequently mentioned. Despite a few comments about items occasionally being cold or lacking sufficient variety, the overall sentiment remains positive.
Many reviews appreciate the early and well-maintained service, ensuring that even late risers find all options available. Cleanliness and presentation are other areas where the breakfast excels, contributing to an enjoyable dining experience. The breakfast is often coupled with comments on the hotel's comfortable rooms and friendly staff, reflecting a holistic positive experience at the Granlago Hotel. While some guests found room for improvement, particularly in offering more fruit options and keeping hot items consistently warm, the consensus is that the breakfast is a highlight, earning adjectives like exceptional and spectacular.
Dinner
Granlago Hotel's dining options, particularly dinner, receive mixed feedback from guests. Many reviewers highlight the on-site restaurant's appealing qualities, such as tasty dishes and fair prices. The variety in the breakfast buffet is praised with some guests appreciating the hearty meals and attentive staff. The delicious gourmet burger and reasonable self-service dinner are mentioned positively and the polite and professional service, especially from staff members like Aniely, leaves a good impression.
However, some guests note areas needing improvement. Complaints include the lack of dish options with specific mentions of no chicken fillet, fish or sausage available. Additionally, there are instances of slow service and cold meals being served. Some find the food quality inconsistent and not always matching the prices charged. Organization and menu variety are suggested areas for enhancement to elevate the dining experience further.
In summary, while the Granlago Hotel's restaurant has its highlights, focusing on consistent food quality and expanding menu options could improve guests' dinner experiences significantly.
Rooms
Nestled in a serene environment, 'Granlago Hotel' has earned admiration for its rooms, which are frequently praised for their cleanliness and comfort. Guests highlight the super comfortable beds and the spaciousness of the accommodation, making it especially suitable for families traveling with children. The hotel is noted for its meticulous attention to cleanliness with superb room cleaning that keeps the spaces well-organized and immaculate.
The rooms are equipped with good facilities, including decent bathrooms, air conditioning and ample ventilation that allows in plenty of sunlight. Many rooms are soundproofed, ensuring a peaceful stay and some even come with heating, making it cozy in cooler weather. Guests appreciate the provision of essentials like clean sheets, towels and toiletries.
The hotel boasts new, well-maintained facilities with generous and relaxing room space. Several reviews commend the large, comfortable beds and the overall comfort of the rooms, describing them as perfect and wishing for an extended stay. The room's décor is modern and pleasing, adding to the overall positive experience.
Service is another strong point of Granlago Hotel with room service efficiently managed by the accommodating staff. The breakfast spread is generous, providing a good start to the day. Guests repeatedly express satisfaction with the room quality and space, often dubbing the rooms as excellent or exceptional.
However, some guests mention minor issues such as poor lighting, noisy surroundings at times and smaller room sizes that lack certain amenities like microwaves or hairdryers. Despite these occasional drawbacks, the general sentiment remains overwhelmingly positive, reflecting a commitment to providing a comfortable and high-quality stay for visitors.
Beds
Granlago Hotel's beds receive rave reviews from many guests, often highlighting their comfort and size. Phrases like "super comfortable," "comfortably large beds," and "huge bed" frequently appear, indicating that guests find the beds to be spacious and restful. The mattresses, described as "quality" and "great," contribute significantly to the positive sleeping experience. Guests also appreciate the comfortable pillows and clean sheets, adding to the overall comfort.
However, some guests mentioned issues with certain beds being uncomfortable, very hard or even described as having holes. There were also instances where double beds appeared to be two single beds joined together, which wasn't always well-received. Despite these comments, the general consensus leans heavily towards satisfaction with many guests noting that the beds at Granlago Hotel significantly boosted their overall experience.
Cleanliness
Granlago Hotel has garnered many positive remarks about its cleanliness. Guests frequently mention the high standard of room cleanliness, noting that the rooms are very clean, well-organized and tidy. They praise the hotel for its great cleanliness across various areas, including the pool, bathrooms and public spaces. Many guests find the environment extremely clean and appreciate the immaculate state of sheets and towels. The hotel's public areas and facilities were also consistently highlighted for being spotless.
Reviewers are particularly impressed by the organization's efforts, describing the hotel as very clean and well-arranged. Comments about the efficient and polite staff also contribute to the positive perception with many guests noting that the impeccable cleanliness extends to every corner of the hotel. They also commend the high quality of cleaning products used. Overall, the praise points to a very clean and organized establishment, making Granlago Hotel a standout choice for those who prioritize hygiene and cleanliness in their accommodations.
Staff
The Granlago Hotel boasts a largely positive reception regarding its staff with many guests highlighting the dedication, politeness and courtesy extended by the employees. The reception staff is frequently noted to be friendly and welcoming, contributing significantly to the overall pleasant experience. Guests often describe the employees as approachable, attentive and professional, ensuring that requests are promptly addressed. There is special praise for the hearty and helpful nature of the service team and their impeccable manner.
The staff's availability around the clock, especially during the night, is appreciated, although there are occasional mentions of slow service at check-in and a few reports of unprepared or inattentive employees. Despite these rare occurrences, most employees are described as exceptionally polite and committed to providing top-notch service.
The general consensus is that the staff at Granlago Hotel plays a significant role in creating a welcoming atmosphere with many guests experiencing excellent customer service and expressing satisfaction with their interactions. The overall impression is that of a warm and hospitable environment, led by a team that prioritizes guest satisfaction and comfort.
Wi-Fi
The reviews of Granlago Hotel indicate a significant issue with the internet service. Guests commonly described the Wi-Fi as having a weak or limited signal and being notably slow, especially during peak hours. There were numerous complaints about the internet not working properly with several reviews mentioning that it was almost inaccessible at various points during their stay. Some guests did appreciate that the hotel offered free WiFi, but overall, the internet service was a major point of dissatisfaction for many.
Gym
The gym at Granlago Hotel receives mixed feedback from its guests. On the positive side, many visitors commend the gym for its well-equipped facilities and the wide range of equipment available, considering it one of the best hotel gyms they have encountered. It's described as well-maintained and offering numerous options for different workout routines. However, some reviews indicate that the gym could use improvements and better attention to its equipment. While there is room for enhancement, the gym generally provides a good fitness experience with solid facilities.
Pool
Granlago Hotel offers a variety of pool experiences, including both indoor and outdoor options. Guests have frequently noted the presence of a heated pool, although there have been mixed experiences regarding its performance with some finding it to be lukewarm or not heated as advertised. Despite these inconsistencies, the pool has often been noted as a pleasant surprise and a relaxing feature of the hotel. The poolside area and amenities, including a pool table and foosball table, add to the overall appeal, particularly for those looking to enjoy a drink in a poolside environment.
However, the size of the pool has been a point of contention with numerous mentions of it being small and sometimes crowded. There are instances where the indoor pool was not operational or required maintenance. Additionally, some guests remarked on the cleanliness of the pool and surrounding areas, indicating that they were occasionally dirty or in need of upkeep.
Overall, while the pool area at Granlago Hotel has its highlights, such as a clean and relaxing environment when well-maintained, potential visitors should be aware of the variability in heating and the size constraints they might encounter.
Parking
Granlago Hotel offers parking facilities that garner mixed reviews from guests. While there are mentions of spacious and safe parking areas, the majority highlight challenges with the current setup. Guests frequently describe the parking lot as very crowded, tight and insufficient to accommodate all cars. There are issues with the access ramp and maneuverability within the underground parking, making it difficult for some to park efficiently.
The covered parking space is also noted as being quite cramped and there are further comments about the garage being minimal in space and often crowded. Instances of the garage door getting stuck and the lack of an elevator connecting directly to the parking areas add to the inconvenience. Some guests found themselves parking in muddy areas due to the lack of available spaces.
Despite these challenges, the hotel does offer free parking, which can be a significant advantage for budget-conscious travelers. However, improvements such as additional specific parking areas and better accessibility would greatly enhance the overall guest experience.
Family
Granlago Hotel stands out as an excellent choice for family travel, providing a safe and secure environment where everyone feels comfortable. The setting is wonderful, making it ideal for a weekend getaway with family. The hotel is not only family-friendly but also accommodating for pets, ensuring a warm and respectful treatment for furry friends. The friendly vibe and super fun atmosphere make it a great place for kids to jest around and have fun. Although space might sometimes be an issue, especially if accommodating a third child, the overall experience is highly favorable for families looking to enjoy quality time together.
3 Star
Granlago Hotel, a three-star establishment, tends to receive varied feedback from its guests. The common consensus among visitors highlights that it offers good value for money overall. Its facilities and services are deemed fairly basic, providing comfortable and clean accommodations despite the premises being somewhat dated. Many guests appreciate the reasonable breakfast, but note it is nothing luxurious.
Comparatively, Granlago Hotel stands out positively amongst other three-star options in the city, often being recognized for its excellent cost-benefit ratio. This sentiment is echoed repeatedly with many noting it as the best in the region for that price bracket. Although some find the service average and not entirely worth the price paid, the majority agree on its decent price versus quality ratio, positing it as a solid choice for budget-conscious travelers looking for a satisfactory stay.
Yes, Granlago Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Granlago Hotel.
Yes, Granlago Hotel welcomes dogs.
Yes, parking facilities are available at Granlago Hotel.