Hotel Hart
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Summary of reviewsHotel Hart is highly commended for its superb location, offering a serene escape in a forested area surrounded by centuries-old fir trees approximately 1 km from the main road. Guests praise the tranquil, fairy-tale landscape with stunning mountain views and fresh air. The hotel is conveniently near major destinations like Predeal, Brasov, Rasnov, Busteni and Sinaia, making it an excellent base for exploration.
The breakfast experience at Hotel Hart offers a diverse and tasty selection, particularly acclaimed during weekends for its rich, Swedish buffet. However, there are areas needing improvement, such as the quality and availability of food and the overall dining experience is somewhat mixed. Dinner reviews reflect a similar sentiment; while the food can be good and the service attentive, issues with poor quality, taste, ambiance and limited ordering hours have been noted.
The rooms at Hotel Hart provide a spacious, clean and comfortable environment. Guests appreciate the modern, well-maintained interiors, amenities like bathrobes and coffee machines and beautiful views from the balconies. Daily cleaning services maintain high hygiene standards, though occasional issues with heating and outdated electronics have been reported.
Hotel Hart excels in cleanliness with spotless rooms and well-maintained facilities, including the pool, sauna and fitness room. The friendly and professional staff significantly enhance the guest experience, despite occasional reports of unprofessional conduct from some employees.
The hotel’s spa is well-received for its maintenance and pleasant facilities, contributing to a relaxing stay. The outdoor pool is particularly praised for its cleanliness and size, though the temperature is sometimes a point of contention. The indoor pool facilities and play areas receive mixed feedback but generally add to the hotel's family-friendly appeal.
There is ample, well-maintained parking available, enhancing convenience for guests. Hotel Hart is also ideal for families, offering child-friendly amenities such as a large outdoor playground, indoor play area and a pool suitable for children.
Overall, Hotel Hart is celebrated for its beautiful location, cleanliness and comfortable accommodations, making it a recommended destination for those seeking tranquility and nature with convenient access to nearby attractions.
Categories
The breakfast experience at Hotel Hart offers a diverse and tasty selection, particularly acclaimed during weekends for its rich, Swedish buffet. However, there are areas needing improvement, such as the quality and availability of food and the overall dining experience is somewhat mixed. Dinner reviews reflect a similar sentiment; while the food can be good and the service attentive, issues with poor quality, taste, ambiance and limited ordering hours have been noted.
The rooms at Hotel Hart provide a spacious, clean and comfortable environment. Guests appreciate the modern, well-maintained interiors, amenities like bathrobes and coffee machines and beautiful views from the balconies. Daily cleaning services maintain high hygiene standards, though occasional issues with heating and outdated electronics have been reported.
Hotel Hart excels in cleanliness with spotless rooms and well-maintained facilities, including the pool, sauna and fitness room. The friendly and professional staff significantly enhance the guest experience, despite occasional reports of unprofessional conduct from some employees.
The hotel’s spa is well-received for its maintenance and pleasant facilities, contributing to a relaxing stay. The outdoor pool is particularly praised for its cleanliness and size, though the temperature is sometimes a point of contention. The indoor pool facilities and play areas receive mixed feedback but generally add to the hotel's family-friendly appeal.
There is ample, well-maintained parking available, enhancing convenience for guests. Hotel Hart is also ideal for families, offering child-friendly amenities such as a large outdoor playground, indoor play area and a pool suitable for children.
Overall, Hotel Hart is celebrated for its beautiful location, cleanliness and comfortable accommodations, making it a recommended destination for those seeking tranquility and nature with convenient access to nearby attractions.
Family Friendly Hotel
Hotel Hart welcomes families with children and offers spacious family rooms, a dedicated children's play area, a kids' club, a children's playground, and a kids' pool.
4-Star Hotel
This hotel provides comfortable accommodation and is known for its good service. It is a great option for travelers looking for a pleasant stay.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Hart is celebrated for its extraordinary location, nestled approximately 1 km from the main road and surrounded by centuries-old fir trees, providing guests with a serene escape in the heart of nature. The hotel’s placement in the middle of a forest offers an idyllic, tranquil environment, far from the hustle and bustle of urban life. Visitors consistently praise the quiet area and beautiful scenery, describing the setting as a fairy-tale landscape with stunning mountain views and clean, fresh air.
Guests appreciate the convenience of being close to major destinations like Predeal, Brasov, Rasnov, Busteni and Sinaia, making it an excellent base for day trips and exploration. The location is noted for its superb tranquility and the dream-like views from the balconies, adding to the overall relaxing atmosphere. The energy of the place, combined with its quiet and luxurious ambiance, ensures a perfect retreat for relaxation and walks.
Overall, Hotel Hart’s unique position in a beautiful, forested area with great potential and stunning landscapes makes it a highly recommended destination for those seeking peace, nature and easy access to nearby attractions.
Hotel Hart's breakfast offerings have garnered mixed reviews from guests, but there are several highlighted positives. Many guests appreciated the varied and diverse selection, describing it as rich, tasty and appetizing. The breakfast is often noted to have a good variety of options with some referring to it as fresh and delicious. The Swedish buffet available during weekends also received commendations for its diversity and richness.
On the downside, some guests felt the breakfast fell short for a 4-star hotel, noting poor quality and a lack of taste. Some mentioned that the breakfast was not sufficiently stocked, leaving guests waiting for the buffet to be refilled. Issues such as cold food, lack of a toaster and mediocre coffee were also pointed out. Despite these criticisms, others found the breakfast to be good, decent or at least sufficient for their needs.
Overall, the breakfast at Hotel Hart has its strengths in variety and taste, particularly on weekends, but there are areas needing improvement to meet the expectations of all guests.
Hotel Hart's restaurant receives mixed reviews regarding dinner with comments reflecting both positive and negative experiences. On the bright side, some guests found the food to be very good, noting that it was served quickly and attentively by the waiters. Descriptions of the food include labels such as good and yummy, suggesting that, at its best, the restaurant can deliver a satisfying meal. Additionally, the restaurant itself was considered very good by some patrons.
However, there are significant criticisms that dampen the overall dining experience. Numerous reviewers felt that the food was of poor quality, lacked taste and was often poorly cooked—particularly meat dishes, which were reported as being undercooked. The complaints extend to the restaurant ambiance, described as sad and dark with no music and difficulties in service. Patrons also highlighted issues with the service quality and an unappealing menu, which was deemed expensive for what was offered.
Additionally, some guests faced health concerns, reporting stomachaches after dining. The restrictive food service hours with no orders accepted past 9:00 PM, also posed an inconvenience for some visitors. The general consensus points to a restaurant that has the potential to deliver good meals but often falls short, leading to an overall disappointing dining experience for many.
Hotel Hart offers guests a notably comfortable stay with its generously sized and impeccably clean rooms. Each room comes equipped with amenities such as bathrobes, slippers, towels and hygienic products, ensuring a well-prepared visit. The beds are adorned with immaculately white sheets, adding to the overall sense of cleanliness. Many of the rooms boast beautiful views, whether of the forest or from balconies, enhancing the serene atmosphere.
Guests consistently mention the spaciousness of the rooms and bathrooms, appreciating the modern and well-maintained interiors. The inclusion of conveniences like coffee machines adds to the comfort. Daily cleaning services help maintain the high standards of hygiene.
However, some areas could use improvement. Certain rooms have been reported to lack heating and have non-functional air conditioning, which can be uncomfortable during extreme weather conditions. Occasionally, outdated electronics and worn-out mattresses detract from the otherwise positive experience. Additionally, nearby train noise can be an issue for light sleepers.
Despite these minor downsides, the overall consensus is that Hotel Hart provides a spacious, clean and comfortable environment for a restful stay.
Hotel Hart generally receives favorable feedback regarding its beds. Guests frequently highlight the immaculately white and very clean bed linens, contributing to a pleasing and hygienic sleep environment. Many found the beds to be comfortable with some even appreciating the large size and good quality of the mattresses. However, there are occasional remarks about discomfort, such as comments on mattresses being uneven or extremely worn out and a few guests noted issues with noise from the air conditioning impacting their sleep. Overall, the beds at Hotel Hart are mostly praised for their comfort and cleanliness, though there are a few areas that could benefit from improvement.
Hotel Hart excels in cleanliness, consistently earning praise from guests for its immaculate rooms and well-maintained facilities. Visitors frequently highlight the daily cleaning service and the spotlessly clean, spacious rooms as major positives. The overall cleanliness of the hotel extends to all areas, including the pool, sauna and fitness room, which are all kept in pristine condition. The hotel's well-maintained appearance and clean, aired rooms contribute to a welcoming and comfortable atmosphere.
Guests appreciate the hotel's peaceful environment and exceptional location, further enhancing their stay. The combination of cleanliness with excellent staff and service ensures a superb experience. The hotel also offers clean and diverse food options, adding to the satisfaction of guests. With its outstanding room comfort and modern, clean surroundings, Hotel Hart stands out as an exemplar of cleanliness and hospitality in the travel community.
The staff at Hotel Hart consistently garner positive reviews for their friendliness, attentiveness and professionalism. Guests frequently highlight the warm and kind demeanor of the employees, describing them as courteous, accommodating and pleasant. Many commend the front desk and reception staff for being particularly helpful and welcoming, which sets a hospitable tone upon arrival.
In addition to being friendly, the staff are also often noted for their attentiveness and efficiency. Employees, including those on the cleaning and serving teams, receive praise for their supportive and kind-hearted nature. Specific mentions of the super nice receptionist and a highly supportive waitress underscore the individual efforts that contribute to a positive guest experience.
However, some reviews indicate inconsistencies in staff behavior and management. A few guests encountered unprofessional conduct, particularly from the restaurant manager and certain waitstaff, describing them as impolite and apathetic. Issues with management's approachability and friendliness were also noted with some managers being described as unapproachable and even grumpy. A persistent theme among negative reviews is an overarching need for better training and management, pointing to incidents involving unprepared and awkward behavior from some staff members.
Despite these criticisms, the overwhelming sentiment remains favorable with many guests appreciating the hard work and dedication of the hotel employees. The staff at Hotel Hart generally leave a lasting impression of warmth and helpfulness, contributing significantly to guests' overall positive experience.
Hotel Hart's spa facilities are widely appreciated by guests, many noting the well-maintained spa area and consistently functioning sauna. The massage services at the spa contribute to an overall positive experience with the facilities described as very nice and surprisingly pleasant. Despite one instance of the spa not being operational and suggestions for fine-tuning certain locations, the general feedback highlights the spa as a commendable feature of the hotel.
Hotel Hart’s swimming facilities have garnered mixed reviews with a predominance of positivity. The outdoor pool, described as large and spacious, is often highlighted for its clean and well-maintained condition. Its size is a recurring commendation, making it ideal for both children and adults with some guests mentioning it as "worth all the money" and an "excellent spot for kids."
The temperature of the pool water, however, has been a point of contention. While many praised the warm and pleasant water, others found it cold, particularly in the evenings or when the pool is not heated. Despite these temperature issues, the clean, warm pool moments left a lasting impression on guests.
The pool area also features an optimal layout with a separate children's pool enhancing its family-friendly appeal. The supervision and maintenance are positively noted, ensuring safety and cleanliness. However, the pavement around the pool is described as very slippery, which could be a concern.
Indoor pool facilities and play areas received some criticism for being small and crowded. Additionally, the pool’s early closing time of 7 pm might be inconvenient for late swimmers or athletes. Nevertheless, the beautiful, spacious and well-tended pool area, along with facilities like a spa, make it a notable feature of Hotel Hart.
Hotel Hart offers exceptionally spacious and ample parking options, ensuring convenience for guests. Visitors consistently highlight the large, sufficient parking facilities on site, describing the parking lot as both very spacious and well-maintained. The provision of free parking further enhances the overall experience, making it a practical choice for travelers who prioritize ease of access and ample vehicle space.
Hotel Hart offers a dream vacation for families with children, boasting a range of child-friendly amenities. The large outdoor playground and indoor play area provide ample entertainment options for kids. The pool, featuring enjoyable foam, is perfect for children and includes a small children's pool for added safety. The indoor play area is well-maintained and suitable for kids, contributing to the hotel's overall family-friendly atmosphere. While the kids' playground is noted to be small, the overall experience at Hotel Hart is highly praised with guests feeling that everything exceeded their expectations. The attentive staff further enhances the stay, ensuring that forgotten items, like a child's cat, are promptly addressed. Families looking for a suitable and pleasant getaway will find Hotel Hart to be an excellent choice.
Hotel Hart offers a relaxing experience with its heated pool. The pool is noted to be especially enjoyable for children, providing them with warm and clean water to swim in comfortably. Guests find the heated pool particularly soothing in the evenings, making it a perfect spot for unwinding after a day of activities. While some feedback suggests the water could be warmer, the overall sentiment highlights the pleasure and relaxation that the heated pool brings to both kids and adults.
Location Show Map
Location
Guests appreciate the convenience of being close to major destinations like Predeal, Brasov, Rasnov, Busteni and Sinaia, making it an excellent base for day trips and exploration. The location is noted for its superb tranquility and the dream-like views from the balconies, adding to the overall relaxing atmosphere. The energy of the place, combined with its quiet and luxurious ambiance, ensures a perfect retreat for relaxation and walks.
Overall, Hotel Hart’s unique position in a beautiful, forested area with great potential and stunning landscapes makes it a highly recommended destination for those seeking peace, nature and easy access to nearby attractions.
Breakfast
On the downside, some guests felt the breakfast fell short for a 4-star hotel, noting poor quality and a lack of taste. Some mentioned that the breakfast was not sufficiently stocked, leaving guests waiting for the buffet to be refilled. Issues such as cold food, lack of a toaster and mediocre coffee were also pointed out. Despite these criticisms, others found the breakfast to be good, decent or at least sufficient for their needs.
Overall, the breakfast at Hotel Hart has its strengths in variety and taste, particularly on weekends, but there are areas needing improvement to meet the expectations of all guests.
Dinner
However, there are significant criticisms that dampen the overall dining experience. Numerous reviewers felt that the food was of poor quality, lacked taste and was often poorly cooked—particularly meat dishes, which were reported as being undercooked. The complaints extend to the restaurant ambiance, described as sad and dark with no music and difficulties in service. Patrons also highlighted issues with the service quality and an unappealing menu, which was deemed expensive for what was offered.
Additionally, some guests faced health concerns, reporting stomachaches after dining. The restrictive food service hours with no orders accepted past 9:00 PM, also posed an inconvenience for some visitors. The general consensus points to a restaurant that has the potential to deliver good meals but often falls short, leading to an overall disappointing dining experience for many.
Rooms
Guests consistently mention the spaciousness of the rooms and bathrooms, appreciating the modern and well-maintained interiors. The inclusion of conveniences like coffee machines adds to the comfort. Daily cleaning services help maintain the high standards of hygiene.
However, some areas could use improvement. Certain rooms have been reported to lack heating and have non-functional air conditioning, which can be uncomfortable during extreme weather conditions. Occasionally, outdated electronics and worn-out mattresses detract from the otherwise positive experience. Additionally, nearby train noise can be an issue for light sleepers.
Despite these minor downsides, the overall consensus is that Hotel Hart provides a spacious, clean and comfortable environment for a restful stay.
Beds
Cleanliness
Guests appreciate the hotel's peaceful environment and exceptional location, further enhancing their stay. The combination of cleanliness with excellent staff and service ensures a superb experience. The hotel also offers clean and diverse food options, adding to the satisfaction of guests. With its outstanding room comfort and modern, clean surroundings, Hotel Hart stands out as an exemplar of cleanliness and hospitality in the travel community.
Staff
In addition to being friendly, the staff are also often noted for their attentiveness and efficiency. Employees, including those on the cleaning and serving teams, receive praise for their supportive and kind-hearted nature. Specific mentions of the super nice receptionist and a highly supportive waitress underscore the individual efforts that contribute to a positive guest experience.
However, some reviews indicate inconsistencies in staff behavior and management. A few guests encountered unprofessional conduct, particularly from the restaurant manager and certain waitstaff, describing them as impolite and apathetic. Issues with management's approachability and friendliness were also noted with some managers being described as unapproachable and even grumpy. A persistent theme among negative reviews is an overarching need for better training and management, pointing to incidents involving unprepared and awkward behavior from some staff members.
Despite these criticisms, the overwhelming sentiment remains favorable with many guests appreciating the hard work and dedication of the hotel employees. The staff at Hotel Hart generally leave a lasting impression of warmth and helpfulness, contributing significantly to guests' overall positive experience.
Spa
Pool
The temperature of the pool water, however, has been a point of contention. While many praised the warm and pleasant water, others found it cold, particularly in the evenings or when the pool is not heated. Despite these temperature issues, the clean, warm pool moments left a lasting impression on guests.
The pool area also features an optimal layout with a separate children's pool enhancing its family-friendly appeal. The supervision and maintenance are positively noted, ensuring safety and cleanliness. However, the pavement around the pool is described as very slippery, which could be a concern.
Indoor pool facilities and play areas received some criticism for being small and crowded. Additionally, the pool’s early closing time of 7 pm might be inconvenient for late swimmers or athletes. Nevertheless, the beautiful, spacious and well-tended pool area, along with facilities like a spa, make it a notable feature of Hotel Hart.
Parking
Family
Heated Pool
Yes, Hotel Hart has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Hart.
No, Hotel Hart doesn't allow dogs.
Yes, parking facilities are available at Hotel Hart.
Yes, Hotel Hart has a gym.
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