Courtyard Providence Downtown

Providence 41.82572600, -71.41447500 , 32 Exchange Terrace At Memorial Boulevard (Show on Map)
7.9
Good


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Summary of reviewsCourtyard Providence Downtown is highly regarded for its exceptional location in the heart of downtown Providence, making it ideal for both leisure and business travelers. Guests appreciate its proximity to dining options, shopping destinations, and popular attractions such as Providence Place mall and WaterFire. The hotel's central position also offers easy access to Brown University, the Amtrak station, and the convention center. This convenient location, paired with the beautiful and accessible surroundings, allows guests to effortlessly explore the city's vibrant nightlife and recreational activities.

Visitors consistently praise the hotel's clean, spacious rooms and modern decor, with many highlighting the soft and cozy beds as particularly enjoyable. The rooms are noted for their generous size and impressive views, contributing to a comfortable and quiet stay. Despite occasional remarks about minor housekeeping inconsistencies, the overall atmosphere remains inviting, supported by a consistently friendly and helpful staff.

The breakfast experience, though not buffet-style, is generally well-received for its quality and variety. Guests appreciate the attentive service, though there's room for improvement in communicating the partnership with Starbucks more clearly. The friendly demeanor of the dining staff enhances the positive dining atmosphere, providing an enjoyable morning experience.

Cleanliness is a standout feature at the Courtyard Providence Downtown, with reviews frequently highlighting immaculate rooms and communal spaces. This high standard, combined with helpful and amiable staff, contributes to the overall satisfaction of the stay. While the parking fees are considered steep by some, the convenience of on-site parking and its secure nature is generally appreciated.

Overall, Courtyard Providence Downtown offers a pleasant stay with its central location, comfortable and clean accommodations, and attentive service, making it a popular choice for guests visiting Providence.
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Family Friendly Hotel
This hotel offers comfortable and practical amenities for families, including spacious rooms and a convenient location near attractions. It's a reliable choice for a family-friendly stay.

Dog Friendly Hotel
This hotel is located in downtown Providence. It offers comfortable accommodations and allows guests to bring their pets.

Hotel near Nightlife Spots
Located in downtown Providence, this hotel provides convenient access to nearby bars and clubs.

Business Hotel
Courtyard Providence Downtown offers practical amenities for business travelers, including well-equipped rooms and flexible workspaces. Its central location provides easy access to businesses and attractions. It has a business center and meeting rooms available.

Hotel with Parking
The hotel has parking available.

Accessible Hotel
Courtyard Providence Downtown offers hearing and mobility accessible ADA rooms with visual alarm systems and notification devices. Accessible rooms include options with roll-in showers and accessible tubs. The hotel is wheelchair accessible and has accessible parking.

Hotel with Gym
Courtyard Providence Downtown provides a fitness center for guests. It supports travelers who wish to maintain their fitness routine.

3-Star Hotel
This hotel is situated in the heart of Providence, offering easy access to WaterFire and the Rhode Island Convention Center. It features a fitness center and comfortable rooms. The central location is ideal for both business and leisure travelers.

Hotel for Honeymoon

Room Types
King Room with Sofa Bed This room features a flat-screen TV and a seating area with a sofa bed.

Queen Room with Two Queens Beds This room features a flat-screen TV and a seating area.

Large King Room with City View Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

One-Bedroom Suite with City View Featuring free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.

King Room with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

King Room with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible The double room features a tea and coffee maker. The unit has 2 beds.

Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing Accessible The double room provides a tea and coffee maker. The unit offers 2 beds.

Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible The double room features a tea and coffee maker. The unit has 2 beds.

Guest Reviews
7.9
Good
Location
Nestled in the heart of downtown Providence, 'Courtyard Providence Downtown' offers an exceptional location for both leisure and business travelers. With its prime positioning, guests have found the hotel conveniently close to a wide array of dining choices, shopping destinations, and popular attractions, including the Providence Place mall and WaterFire. The proximity to Brown University, the Amtrak station, and the convention center further enhances its appeal among visitors. The hotel's surrounding area is noted for its beauty and accessibility, making it easy to walk to various local sights and sounds, including the vibrant nightlife and recreational activities. This centralized location ensures that guests can explore the city effortlessly, whether they're attending a conference, visiting the Capitol, or simply indulging in retail therapy. The hotel is consistently praised for its clean and spacious rooms, friendly and helpful staff, and overall comfort, making it a highly recommended base for exploring everything Providence has to offer.

Breakfast
The breakfast experience at Courtyard Providence Downtown presents guests with a variety of options, predominantly highlighted as delightful and satisfactory. The bistro bar serves as a convenient venue for both breakfast and dinner, offering great choices akin to a typical American continental breakfast. Many guests compliment the breakfast service for its quality and selection, noting that while it is not a buffet, entree-style meals can be enjoyable. Despite the lack of a complimentary breakfast, patrons appreciate the attentive and friendly staff, who contribute to an overall positive dining atmosphere. The service is frequently described as amazing, with special mentions for individual staff members who enhance the breakfast experience with their warm and courteous demeanor.

However, the breakfast offering is perceived by some as unusual due to its structure involving a partnership with Starbucks, which some visitors feel could be communicated more effectively. While the breakfast is very good, there are suggestions for more varieties to better satisfy diverse preferences. Additionally, while the pricing is seen as quite high by some, the majority acknowledge the quality of the food and service, ensuring an enjoyable start to the day.

Rooms
Courtyard Providence Downtown offers guests a delightful stay with its spacious and comfortable rooms. Visitors consistently appreciate the cleanliness and modern decor of the accommodations, often highlighting the soft and cozy beds as a standout feature. The hotel's central location provides easy access to nearby attractions, and guests enjoy rooms with impressive views, including glimpses of the Capitol.

A common theme among the reviews is the generous size of the rooms, with many noting the ample space and light, particularly in the corner rooms. Whether staying in a standard room or a king suite, guests find the accommodations well-equipped with necessary amenities and feel a sense of coziness and quiet.

Though most reviews are positive, some guests mention inconsistent housekeeping services and occasional odors in select rooms. However, the overall atmosphere remains inviting, characterized by a quiet environment and friendly staff, making it a popular choice for visitors seeking a convenient, comfortable stay in Providence.

Beds
Nestled in the heart of downtown Providence, the Courtyard Providence Downtown has received a range of reviews concerning its beds, reflecting an overall positive experience with a few mixed opinions. Many guests reported enjoying a restful night's sleep, praising the beds as comfortable and even going so far as to describe them as the most comfortable beds they've ever slept on while traveling. The mattresses are frequently described as soft and plush, providing a comforting embrace that helps one sleep like a baby. Aside from the few comments about the pillows being too soft and some beds lacking firmness, the majority of visitors seemed quite pleased with the bedding. Clean rooms and an excellent location add to the appeal, making this hotel a convenient option for exploring all that downtown Providence has to offer.

Cleanliness
The Courtyard Providence Downtown receives commendable praise for its cleanliness, which is consistently highlighted across guest reviews. Many travelers appreciate the hotel's immaculate condition, noting that both the rooms and communal spaces are kept to a high standard of cleanliness, contributing to a pleasant stay. Guests describe their rooms as super clean, fresh-smelling, and quite spacious, with some even referring to them as spotless and impeccable. The cleanliness is further emphasized by friendly and attentive hotel staff who add to guests' overall satisfaction with their stay.

The positive impressions of cleanliness are harmoniously paired with the hotel's advantageous location, close to shops, dining options, and the convention center, making it convenient for both leisure and business travelers. The clean and friendly atmosphere, paired with spacious rooms, offers a comfortable and relaxing environment amid the hustle and bustle of downtown Providence.

While there are minor remarks regarding outdated bathroom fixtures and the occasional displeasing scent, these do not overshadow the overall cleanliness of the property, which remains a defining feature of the hotel. Additionally, guests appreciate the helpful and amiable staff, further enhancing the experience by offering courteous and excellent service. Though parking incurs an additional cost, the hotel's cleanliness, location, and amenities seem to outweigh this consideration, making Courtyard Providence Downtown a favorable choice for repeat visits.

Staff
The reviews for Courtyard Providence Downtown reveal that the hotel's staff consistently impresses with their friendliness, attentiveness, and helpful nature. Guests praise the courteous, professional demeanor of team members, from the front desk agents to housecleaning staff and the concierge. The staff's willingness to assist is evident, as they go above and beyond to accommodate guest needs, such as facilitating early check-ins and room changes when requested. Many reviewers highlight their pleasant interactions, noting that the staff is not only responsive but also knowledgeable about the local area. Though there are minor mentions of a lack of training in hotel-specific procedures and software use, the prevailing sentiment is one of warmth and dedication to superb customer service. This reliable, friendly atmosphere, coupled with the hotel's great location in downtown Providence, makes for a consistently pleasant guest experience.

Parking
When staying at the Courtyard Providence Downtown, guests have mixed feelings about the parking situation, though many highlight its convenience. The hotel offers on-site self-parking, providing easy access to your vehicle with the added benefit of in-and-out privileges at no extra cost. Visitors generally find it convenient since the parking lot is located right on the property, making it easier to explore downtown Providence, as numerous attractions are within walking distance.

However, some guests express concern over the parking fees, which sit at $30 per day. This rate is perceived as steep, especially when added to the room's cost, with some guests hoping for discounts, particularly for long-term stays. Despite the cost, travelers appreciate the security and gated nature of the lot, adding a sense of security for their vehicles.

While the parking system can sometimes be a bit troublesome (particular issues arise with scanning the access code on slips), the overall setup proves efficient for most, minimizing stress when coming and going. For those driving to Providence, the hotel provides a practical parking solution aligned with typical urban rates, balancing cost with the convenience of city-center access.

3 Star
Courtyard Providence Downtown offers a mixed experience that straddles the line of a typical three-star hotel. Its prime location is undoubtedly one of its strongest assets, with guests appreciating the easy access to various attractions, restaurants, and theaters, all within walking distance. The hotel features a decent variety of breakfast options that add a touch of convenience for morning travelers. While it's centrally located, ensuring visitors have everything they need at their fingertips, the hotel's interior tells a different story. Guests note that the hotel looks aged, with certain facilities appearing worn and not entirely clean. Though the hotel is generally considered nice enough with aspects of cleanliness and parking deemed satisfactory, there is a sense of disappointment observed in the quality of food service. Overall, Courtyard Providence Downtown is passable for its category but leaves room for improvement in some areas.


No, Courtyard Providence Downtown doesn't have any pool.

No, a spa isn't available at Courtyard Providence Downtown.

Yes, Courtyard Providence Downtown welcomes dogs.

Yes, parking facilities are available at Courtyard Providence Downtown.

Yes, Courtyard Providence Downtown has a gym.

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