City Express Junior by Marriott Puebla Angelopolis
Puebla19.02503800,
-98.21600400,
Circuito Juan Pablo Ii No. 1743, Col. La Noria(Show on Map)
8.4
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsCity Express Junior by Marriott Puebla Angelopolis is generally well-received by its guests, primarily due to its strategic and convenient location near the Angelopolis square. Positioned centrally to numerous attractions with easy access to supermarkets and plazas, the hotel is admired for its practicality for both relaxation and short trips. Attractive panoramic views and covered parking also contribute to its appeal, alongside its fair pricing and high security.
The comfort and cleanliness of the rooms are frequently praised, enhanced by effective blackout curtains that ensure restful sleep. The rooms, though small, are well-furnished with necessary amenities and maintained at a high standard of cleanliness by the diligent and friendly cleaning staff. However, some occasional issues such as stained sheets and malfunctioning air conditioning have been noted.
The breakfast provided garners a mix of reviews. Positive feedback highlights the practicality, cleanliness and attentive service with several guests appreciating the taste and quality of the offerings. Nonetheless, there are some criticisms regarding limited variety, small portions and basic repetitive dishes. Despite these drawbacks, the breakfast is deemed acceptable and in line with the accommodation costs.
The staff at City Express Junior by Marriott Puebla Angelopolis receive high commendation for their friendliness and attentiveness. Special mentions include the professionalism of the breakfast chef and the helpfulness of the hotel driver. Though there are isolated issues of disorganization, the overall environment is welcoming and respectful.
Cleanliness throughout the hotel is mostly well-regarded with facilities and rooms noted for being hygienic and comfortable. Some areas for improvement include the quality of amenities like towels and occasional speed of the cleaning service.
Guest experiences with the free Wi-Fi are varied with some praising the good signal while others face connectivity issues or find the process complicated. Beds are another area with mixed feedback; many find them comfortable with soft pillows, while others report excessively hard mattresses or issues with joined single beds.
Despite some areas for improvement, City Express Junior by Marriott Puebla Angelopolis offers a functional, comfortable and clean stay. It strikes a balance between quality and reasonable pricing, making it an ideal choice for travelers seeking essential amenities without extra frills. The strategic location and dependable service further enhance its reputation as a convenient and reliable accommodation option in Puebla. Show more
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Hotel Taking Steps Towards Sustainability
Aligned with Marriott's sustainability practices, this hotel focuses on recycling, uses at least 80% LED lighting, and has comprehensive food waste and recycling policies. It also uses biodegradable coffee stirrers and features double-glazed windows for energy efficiency.
Business Hotel
As a City Express Junior by Marriott hotel, it likely offers basic business amenities. While specific details are not available in the provided data, these hotels usually provide business centers.
Accessible Hotel
As a Marriott brand, this hotel provides accessible accommodations and public areas. These features typically include accessible rooms and routes within the hotel for guests with mobility challenges.
3-Star Hotel
The hotel is well-regarded for its location and service. As part of the City Express brand, it offers standardized quality and essential amenities, ensuring a comfortable and value-oriented experience.
Room Types
Queen RoomThe double room provides air conditioning, heating, as well as a private bathroom featuring a shower and a hairdryer. This double room features a flat-screen TV. The unit offers 1 bed.
Twin RoomThe twin room provides air conditioning, heating, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
The 'City Express Junior by Marriott Puebla Angelopolis' boasts an enviable location highly praised by its guests. Positioned conveniently near the Angelopolis square and central to many attractions, the hotel offers easy access to supermarkets, plazas and key city connections. Recognized for its suitability to various activities and its accessibility, guests find the hotel ideally situated for both relaxation and short trips. The panoramic views from the rooms add to the appeal, while covered parking enhances the convenience offered. Beyond its prime location, the accommodation also garners appreciation for its fair pricing, comfort and security. Overall, the strategic positioning and excellent surroundings make it a distinguished choice for visitors.
Breakfast
The breakfast experience at City Express Junior by Marriott Puebla Angelopolis yields mixed impressions among guests. On the bright side, many found the breakfast to be very practical and appreciated the attentive staff who ensured the food was quickly restocked. Several guests described the breakfast as delicious and tasty with some highlighting the good quality and cleanliness of the offerings. The convenience of having breakfast included, especially with good coffee, also received positive remarks.
However, recurring issues were noted by several guests. The most common complaint revolved around the limited variety with many describing the breakfast as basic and repetitive, often featuring the same items like chilaquiles, eggs and beans. The portions were frequently mentioned as being too small and some food items, such as hot dishes, lacked proper temperature. The use of disposable items and the lack of flavor in some dishes also detracted from the experience for a few guests. Despite these criticisms, the breakfast was still deemed acceptable and in line with the cost by some reviewers, though there is definitely room for improvement to boost overall satisfaction.
Rooms
City Express Junior by Marriott Puebla Angelopolis boasts rooms that are generally praised for their comfort and cleanliness. Many guests found the rooms to be very comfortable and noted that they were just like in the pictures, exuding a practical and clean ambiance. A standout feature is the effective blackout curtains, which ensure excellent insulation from external light, making for a restful sleep.
However, the rooms are consistently described as small, offering limited space and sometimes feeling a bit claustrophobic. While the size might be restrictive, the rooms are still seen as well-furnished with necessary amenities.
Some negative points include occasional cleanliness issues, such as sheets with stains and poorly cleaned bathrooms. The air conditioning has also been reported to malfunction occasionally and some guests mentioned that the rooms lacked essential items like hair dryers, irons, teapots or coffee makers.
Despite these drawbacks, the rooms' comfort level, practical layout and cleanliness make them a viable option for travelers looking for a cozy stay in Puebla.
Beds
City Express Junior by Marriott Puebla Angelopolis offers a variety of experiences when it comes to the comfort of their beds. Many guests find the beds to be comfortable with several reviews specifically mentioning the excellent comfort they experienced. Soft pillows add to the comfort for some, making for a pleasant night's sleep.
However, not all feedback is positive. Some guests found the mattresses to be excessively hard, leading to discomfort and even headaches. There were also a few comments suggesting that the mattresses need replacing due to issues such as being wet or having stains. Additionally, a point of critique was that some couples found the beds too small for their liking. The practice of joining two single beds has also been noted as uncomfortable, particularly in the middle seam.
Overall, while a significant number of guests had a comfortable stay, there are areas for improvement in bed comfort and maintenance to ensure a consistently pleasant experience for all visitors.
Cleanliness
City Express Junior by Marriott Puebla Angelopolis generally receives positive feedback concerning its cleanliness. Multiple guests highlighted the hotel's hygienic environment, noting that both the facilities and rooms are consistently clean and comfortable. The cleaning staff is described as friendly and diligent, ensuring that the orderly ambiance is maintained. However, a few guests experienced issues such as dirty bathrooms, stained sheets and unpleasant smells. Additionally, the speed of the cleaning service and the quality of some amenities, like towels, have room for improvement. Despite these isolated concerns, the overall consensus is that the hotel maintains good cleanliness and provides a practical and comfortable stay. The location and service also add to the positive experience for guests.
Staff
City Express Junior by Marriott Puebla Angelopolis stands out for its exceptional staff, earning high praise from guests for their friendliness and attentiveness. The dining area's staff, particularly the chef during breakfast, received accolades for their professionalism and excellent service. Guests repeatedly highlighted the welcoming and respectful environment maintained by everyone at the hotel, making their interactions pleasant and accommodating. The hotel's driver, José Luis, was noted for being particularly helpful, contributing to the overall positive experience.
Despite some occasional comments about disorganization and less satisfactory service from specific staff members, the general consensus remains optimistic. The hotel's security and Wi-Fi quality also received commendations, adding to the comfort and convenience of the stay. Overall, the staff's sincere attention and dedication to service significantly add to the appeal of City Express Junior by Marriott Puebla Angelopolis.
Wi-Fi
City Express Junior by Marriott Puebla Angelopolis receives mixed reviews regarding its wifi. Some guests praised the good wi-fi signal, but many others faced issues connecting to the internet or found it extremely slow. There were also mentions of the connection process being complicated. Despite these concerns, the hotel’s amenities, such as power outlets near the bed, were appreciated by guests for their comfort. However, a few guests experienced drawbacks beyond the internet, including unpleasant room smells, noise from housekeeping staff in the morning and the inconvenience of having to request an iron from reception. Overall, guests had varying experiences with the hotel's wifi and amenities.
3 Star
City Express Junior by Marriott Puebla Angelopolis offers a good and convenient place to stay, balancing acceptable quality with reasonable pricing. It is functional, comfortable and clean, making it adequate for both work and rest stays. The facilities and service are basic yet satisfactory, ensuring good cost-effectiveness. It is an ideal option for travelers seeking a simple place to sleep without extra frills, as amenities like cafeteria service in the afternoon and night are not provided. Overall, it maintains a good price-service relationship and is a reliable option for those needing just the essentials. With strategic locations, this hotel chain lives up to its promise of quality and convenience.
No, City Express Junior by Marriott Puebla Angelopolis doesn't have any pool.
No, a spa isn't available at City Express Junior by Marriott Puebla Angelopolis.
No, City Express Junior by Marriott Puebla Angelopolis doesn't allow dogs.
No, parking facilities aren't available at City Express Junior by Marriott Puebla Angelopolis.
No, City Express Junior by Marriott Puebla Angelopolis doesn't have a gym.