Hilton Garden Inn Puebla Angelopolis
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Summary of reviewsHilton Garden Inn Puebla Angelopolis receives overwhelmingly positive feedback from guests across various categories. Its strategic location near key cultural and commercial attractions like the International Museum of Baroque and Tec de Monterrey makes it convenient for both tourists and business travelers. The hotel's proximity to shopping centers, universities and main roads further enhances its appeal, despite being slightly removed from Puebla's historic center.
Guests consistently commend the hotel's facilities for their comfort and cleanliness. The rooms are spacious, modern and well-maintained with many offering stunning views of the city and nearby volcanoes. Comfortable beds and ample space are frequently highlighted, contributing to an overall excellent experience.
The dining experience, particularly breakfast and dinner, is highly praised. The breakfast buffet is often described as varied and well-presented with excellent service enhancing the dining experience. Dinner at the on-site restaurant receives similar acclaim, though room service is occasionally criticized for high prices and slow delivery.
Cleanliness is a standout feature with guests noting immaculate rooms and well-maintained common areas. The hotel's commitment to thorough cleaning and sanitization protocols ensures a safe and inviting environment. The pool, though small and occasionally closed for maintenance, is praised for its warm water and cleanliness.
Staff at the Hilton Garden Inn Puebla Angelopolis are frequently described as exceptionally friendly, attentive and helpful, contributing to a comfortable and welcoming stay. The professional and courteous service received at both reception and the restaurant earns high marks from guests.
The hotel offers practical amenities like complimentary WiFi, although some guests experience intermittent connectivity issues. The gym, while clean and functional, is small and occasionally has operational issues. Parking facilities are generally well-received with the valet service being particularly appreciated.
For families, the hotel offers interconnected rooms and a dedicated kids' area, making it a convenient option for family travel. The pool and attentive service further enhance the family-friendly atmosphere.
Overall, Hilton Garden Inn Puebla Angelopolis is highly recommended for its strategic location, comfort, cleanliness and excellent service, making it a perfect stay for both leisure and business visits to Puebla.
Categories
Guests consistently commend the hotel's facilities for their comfort and cleanliness. The rooms are spacious, modern and well-maintained with many offering stunning views of the city and nearby volcanoes. Comfortable beds and ample space are frequently highlighted, contributing to an overall excellent experience.
The dining experience, particularly breakfast and dinner, is highly praised. The breakfast buffet is often described as varied and well-presented with excellent service enhancing the dining experience. Dinner at the on-site restaurant receives similar acclaim, though room service is occasionally criticized for high prices and slow delivery.
Cleanliness is a standout feature with guests noting immaculate rooms and well-maintained common areas. The hotel's commitment to thorough cleaning and sanitization protocols ensures a safe and inviting environment. The pool, though small and occasionally closed for maintenance, is praised for its warm water and cleanliness.
Staff at the Hilton Garden Inn Puebla Angelopolis are frequently described as exceptionally friendly, attentive and helpful, contributing to a comfortable and welcoming stay. The professional and courteous service received at both reception and the restaurant earns high marks from guests.
The hotel offers practical amenities like complimentary WiFi, although some guests experience intermittent connectivity issues. The gym, while clean and functional, is small and occasionally has operational issues. Parking facilities are generally well-received with the valet service being particularly appreciated.
For families, the hotel offers interconnected rooms and a dedicated kids' area, making it a convenient option for family travel. The pool and attentive service further enhance the family-friendly atmosphere.
Overall, Hilton Garden Inn Puebla Angelopolis is highly recommended for its strategic location, comfort, cleanliness and excellent service, making it a perfect stay for both leisure and business visits to Puebla.
Hotel Taking Steps Towards Sustainability
This hotel holds three third-party sustainability certifications: ISO 14001 (Environmental management), ISO 50001 (Energy management), and ISO 9001 (Quality management). It implements comprehensive food waste and recycling policies, uses at least 80% LED lighting, and offers local culture and ecosystem education.
Hotel for Honeymoon
This hotel offers comfortable and modern accommodations, ensuring a pleasant and relaxing stay. Its amenities and convenient location make it a suitable choice for honeymooners.
Family Friendly Hotel
The hotel is well-located in the Angelopolis area, making it easy to access family-friendly activities and dining options. It offers comfortable accommodations and amenities suitable for families, such as a pool.
Hotel with Swimming Pool
This hotel features a pool for guests to enjoy during their stay. The pool area is part of the hotel's commitment to providing a comfortable and convenient experience.
Heated Pool Outdoor Pool
Business Hotel
Being a Hilton Garden Inn, this hotel typically offers business-related amenities. Specifics are not detailed in the provided data, but these hotels generally feature meeting rooms and business services.
Hotel with Parking
Guests benefit from free parking and complimentary valet parking services, making parking hassle-free and readily available.
Accessible Hotel
As a Hilton brand hotel, it is designed to offer accessible rooms and facilities. This typically includes features like accessible routes, accessible bathrooms, and visual/auditory alarms for guests with disabilities.
Hotel with Gym
Offers a well-equipped fitness center and an outdoor swimming pool. The fitness center and pool are available during stipulated hours, allowing guests to maintain their fitness routine.
4-Star Hotel
Located in the Angelopolis area, this hotel provides a comfortable stay with well-equipped rooms and a range of facilities. It's suited for both business and leisure travelers looking for quality accommodation.
Hotel with Outdoor Pool
This hotel offers an outdoor pool and fitness center. The outdoor pool receives high marks for cleanliness and attentive staff.
Hotel with Heated Pool
This hotel offers a heated pool, confirmed in multiple sources as an outdoor pool. Guests can also utilize the fitness center and shared lounge areas.
Guest Reviews
The reviews for Hilton Garden Inn Puebla Angelopolis overwhelmingly highlight its excellent and strategic location. Guests repeatedly emphasize the hotel's proximity to major attractions, both cultural and commercial, making it a convenient choice for tourists and business travelers alike. The hotel is situated near the International Museum of Baroque, Tec de Monterrey, universities, shopping centers and main roads, which adds to its appeal.
Many reviews mention that while the hotel is a bit far from the historic center of Puebla, its location near the Angelopolis area compensates by providing easy access to other important sites. It's noted as an ideal spot for those visiting this modern part of the city.
The hotel's facilities receive consistent praise for being comfortable and clean. Guests appreciate the comfortable beds, the extensive and tasty restaurant menu and the attentive and friendly staff. Despite being located on a busy avenue, guests report that the noise is minimal, ensuring a restful stay.
The convenience of parking, inclusion of breakfast and the overall cleanliness are also frequently highlighted. Guests describe the hotel as practical, especially if one prefers to avoid the hassle of city center parking. The area is deemed safe and the views from the rooms, particularly those overlooking the Baroque Museum, are frequently mentioned as a highlight.
In summary, Hilton Garden Inn Puebla Angelopolis is highly recommended for its strategic location, comfort, cleanliness and excellent service, making it a perfect stay for both leisure and business visits to Puebla.
The Hilton Garden Inn Puebla Angelopolis receives generally positive feedback about its breakfast offerings with many guests highlighting the quality and variety of the morning meal. Phrases like "good breakfast," "very good breakfast," and "excellent breakfast" are recurrent, suggesting that most guests are pleased with their experience. The breakfast buffet is often described as "varied," "fresh," and "well presented," indicating a satisfactory range of options for different palates.
Service at breakfast is frequently praised with several mentions of "excellent service," "very good attention from the staff," and even specific commendations for waiters like Manuel. Guests also appreciate the cleanliness and comfort provided by the hotel, contributing to an overall positive dining experience.
However, there are occasional critiques. A few guests found the breakfast lacking in flavor or variety with some calling it "terrible" or "unappealing." Issues with refilling the buffet promptly were noted, as was some dissatisfaction with room service breakfast being slow and food arriving cold. Additionally, some considered the breakfast offerings to be a bit expensive or limited, especially with the included breakfast options.
Despite these occasional downsides, the broad consensus leans towards a favorable view of the breakfast at the Hilton Garden Inn Puebla Angelopolis with many guests enjoying both the food and service provided.
The Hilton Garden Inn Puebla Angelopolis receives high praise for its dining experience, particularly in their on-site restaurant, which offers an extensive menu with great-tasting dishes. Many guests highlight the food as delicious, mentioning specific items like chilaquiles as notable standouts. The service at the restaurant is consistently commended for being excellent and attentive, adding to the overall pleasant dining experience.
Despite these positives, there are some critiques. Room service food is noted as expensive and the portion sizes do not justify the cost according to some guests. Additionally, there are comments about the lack of dinner options after 10:00 pm, which may be an inconvenience for late-night diners. Some reviews also pointed out that the restaurant's prices are higher compared to other establishments, like the H10 Cubik hotel in Barcelona and there were isolated mentions of dishes not meeting expectations in terms of taste.
Overall, while there are areas for improvement—particularly with room service and pricing—the general sentiment towards the restaurant's food and service is mostly positive, making it a recommended spot for guests seeking a satisfying dining experience during their stay.
Hilton Garden Inn Puebla Angelopolis is highly regarded for its spacious, clean and comfortable rooms, meeting the high expectations associated with the Hilton brand. Guests frequently praise the rooms for their ample space, comfortable beds and modern amenities, including free Wi-Fi. Many reviews highlight the rooms' exceptional cleanliness and the stunning views they offer, particularly those overlooking the city and nearby volcanoes.
Guests often mention the inviting atmosphere of the rooms, noting their brightness and the large, well-ventilated windows. The comfort level of the beds is frequently praised, adding to the overall excellent experience. The high-quality service provided by the staff complements the quality of the rooms, enhancing the guests' overall stay.
However, the hotel does have a few minor setbacks. Some reviews pointed out issues such as noise from adjacent rooms due to insufficient soundproofing, minor maintenance needs like non-functional mini-fridges and coffee makers and occasional delays in room readiness. Despite these occasional inconveniences, the general feedback underscores a very comfortable and enjoyable stay with guests appreciating the room size, cleanliness and spectacular views.
At the Hilton Garden Inn Puebla Angelopolis, guests frequently praise the comfort of the beds with many describing them as very comfortable and super comfortable. The soft mattresses and the clean and well-maintained bedding contribute to this positive experience. Reviews often highlight the high level of comfort, making a good night's sleep a common benefit for visitors.
However, some guests noted an inconsistency in the quality of the pillows with reports of unpleasant smells and a lack of cleanliness affecting their comfort. Despite these occasional issues, the overall sentiment about the beds and bedding remains very favorable.
The hotel's commitment to cleanliness and the efficient, friendly staff further enhance the guest experience, ensuring that visitors feel well taken care of during their stay. With excellent bed comfort and attentive service, the Hilton Garden Inn Puebla Angelopolis appears to be a solid choice for travelers seeking a good night's rest.
At Hilton Garden Inn Puebla Angelopolis, cleanliness stands out as a hallmark of the guest experience. Reviews consistently highlight the hotel’s immaculate condition with mentions of very clean rooms, well-maintained facilities and adherence to thorough cleaning and sanitization protocols. Guests repeatedly emphasize the comfort and cleanliness of the rooms, often describing the rooms as very clean, modern and well-equipped.
The overall cleanliness extends to common areas and amenities, including a clean swimming pool and spotless facilities. Guests appreciate the continuous cleaning and disinfecting efforts, contributing to an environment that feels safe and inviting.
While there are occasional lapses noted, such as poorly folded towels or a room that wasn't properly cleaned, these seem to be exceptions rather than the rule with problems addressed promptly by the staff.
Overall, the cleanliness at Hilton Garden Inn Puebla Angelopolis is frequently described as excellent, ensuring a pleasant and comfortable stay for its visitors.
The staff at Hilton Garden Inn Puebla Angelopolis receives high praise from guests, often described as exceptionally friendly, attentive and helpful. Many visitors highlighted the excellent service, especially from the receptionists, bellmen and restaurant waiters. Their kindness, personal attention and dedication left a positive impression.
Attention to detail and warmth are consistent themes in guest feedback with many noting the overall friendly and kind demeanor of the staff. The waiters in the restaurant received particular commendation for their exceptional service and attentiveness. Despite some isolated incidents of slower service or billing issues at reception, most guests felt well taken care of by the hotel's personnel.
The hotel's cleanliness and the staff's professionalism contribute to a comfortable stay. Guests also appreciate the prompt and courteous customer service, underscoring the high quality of the hospitality they experienced.
In summary, the staff's excellent service and warm hospitality make Hilton Garden Inn Puebla Angelopolis a standout choice for travelers seeking both comfort and exceptional attention to their needs.
Visitors to Hilton Garden Inn Puebla Angelopolis have shared varied experiences regarding the hotel's WiFi. Many guests appreciated the complimentary WiFi service, noting it as good or very good with some highlighting an excellent internet connection and a strong signal in their rooms. However, there were also several mentions of issues, including intermittent connectivity and slow speeds. Overall, while the WiFi service received praise from several guests, others experienced disruptions and were less satisfied.
The gym at Hilton Garden Inn Puebla Angelopolis is described as clean and functional by guests, albeit on the smaller side. While it offers the essentials for a workout, some visitors found the treadmills to be non-operational and noted a lack of adequate ventilation. There were also mentions of the gym being closed during some stays, which was disappointing for those who wanted to use it. Despite its size and a few operational issues, the hotel maintains good overall cleanliness and attention to detail, enhancing the stay experience for guests. The gym's small size and occasional closures suggest that those with serious workout routines may find it insufficient and might benefit from seeking alternative fitness options during their stay.
Nestled in the vibrant area of Puebla Angelopolis, the Hilton Garden Inn stands out for its overall pleasant stay with a particular highlight being its pool. The pool, found outdoors, is often praised for its warm water which many guests find to be a delightful feature. Cleanliness of the pool is generally commendable, although there are occasional lapses noted by guests. However, the staff's service is usually well-regarded, contributing to a positive experience.
There are some practical aspects to consider. Access to the pool follows a schedule and it sometimes becomes unavailable during high occupancy weekends due to maintenance. Unfortunately, the ongoing COVID-19 pandemic has also affected its availability at times. The pool's physical condition and environment occasionally draw critiques, such as being small, windy or needing more warmth in the water. An additional drawback noted by some guests includes a lack of attention in providing amenities like towels in the pool area.
Despite a few setbacks, the heated water feature and attentive service add a comforting touch to the hotel’s pool, making it a favored spot for relaxation among guests.
The parking experience at Hilton Garden Inn Puebla Angelopolis generally receives positive feedback. Guests appreciate the convenient and spacious parking lot, describing it as very practical and secure. The valet service, in particular, garners high praise with many guests noting it as very good, efficient and facilitated by friendly staff. Despite minor criticisms like the parking lot not being covered and a confusing entrance to the lobby, the overall sentiment highlights the convenient and satisfactory parking facilities provided by the hotel. The professional and attentive valet staff significantly enhance the parking experience, contributing to the overall satisfaction of visitors.
Hilton Garden Inn Puebla Angelopolis proves to be an excellent destination for families, reflecting numerous positive experiences from guests. The hotel offers interconnected rooms which are very convenient for families traveling together. There's a dedicated kids’ area that has been described as very nice, allowing children to have their own space for fun and activities. Additionally, the hotel staff is attentive to family needs, providing amenities such as cribs for younger children.
The pool is a popular spot among children, although it's important to be cautious, as some guests mentioned issues related to health afterward. For parents, the hotel has shown thoughtfulness by having necessities like band-aids readily available.
Overall, the Hilton Garden Inn Puebla Angelopolis is recommendable for family trips, presenting a range of amenities and supportive staff to ensure a comfortable and enjoyable stay for both parents and children.
The Hilton Garden Inn Puebla Angelopolis consistently garners praise for its modern and luxurious facilities, making it a superb choice for travelers seeking four-star accommodations. Cleanliness and comfort are significant highlights with guests noting the clean entrance hall, rooms and overall facilities. The hotel is recognized for its excellent services with a good price-quality ratio and great value for the price. The comfortable beds and pleasant views contribute to a very comfortable and enjoyable stay.
Located in a very good area, the hotel offers excellent value for money and is frequently recommended by guests. The breakfast, deemed rich and reasonably priced, adds to the overall satisfaction. The Hilton Garden Inn showcases a great representation of the brand, delivering superb and consistent hospitality. Whether for business or leisure, this beautiful hotel, equipped with modern amenities, provides a high-quality experience that leaves guests highly recommending it.
The Hilton Garden Inn Puebla Angelopolis is highly regarded as an excellent option for business travelers. Its strategic location in the university area with a view overlooking the Baroque museum, makes it an ideal choice for those traveling for work. The hotel consistently receives praise for its fast check-in process and effective services tailored to business needs, such as conference facilities and amenities that support working remotely or on the go.
Guests frequently commend the hotel's overall value for money and excellent service, positioning it as both a practical and affordable choice for business stays. While primarily catering to business travelers, the hotel's good services and ideal setting facilitate a productive and comfortable experience, making it suitable for executing tasks and attending conferences.
The Hilton Garden Inn Puebla Angelopolis has garnered positive feedback from guests regarding its accessibility for people with disabilities. Described as one of the most accessible hotels for such guests, it offers facilities that are generally easy to navigate. The accessible rooms receive specific praise for their suitability and comfort, making them well-regarded options for those in need. Guests found the hotel to be an overall pleasant place to stay with the added benefit of special accessibility features in place. However, the pool bathroom has been mentioned as an area for improvement regarding accessibility.
The Hilton Garden Inn Puebla Angelopolis features an outdoor pool that receives high marks for cleanliness and the attentive service provided by the staff. Guests appreciated the heated pool, although some noted that it could sometimes feel cold due to wind. Despite mixed comments about the temperature, the availability of an outdoor pool was generally well-received.
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Location
Many reviews mention that while the hotel is a bit far from the historic center of Puebla, its location near the Angelopolis area compensates by providing easy access to other important sites. It's noted as an ideal spot for those visiting this modern part of the city.
The hotel's facilities receive consistent praise for being comfortable and clean. Guests appreciate the comfortable beds, the extensive and tasty restaurant menu and the attentive and friendly staff. Despite being located on a busy avenue, guests report that the noise is minimal, ensuring a restful stay.
The convenience of parking, inclusion of breakfast and the overall cleanliness are also frequently highlighted. Guests describe the hotel as practical, especially if one prefers to avoid the hassle of city center parking. The area is deemed safe and the views from the rooms, particularly those overlooking the Baroque Museum, are frequently mentioned as a highlight.
In summary, Hilton Garden Inn Puebla Angelopolis is highly recommended for its strategic location, comfort, cleanliness and excellent service, making it a perfect stay for both leisure and business visits to Puebla.
Breakfast
Service at breakfast is frequently praised with several mentions of "excellent service," "very good attention from the staff," and even specific commendations for waiters like Manuel. Guests also appreciate the cleanliness and comfort provided by the hotel, contributing to an overall positive dining experience.
However, there are occasional critiques. A few guests found the breakfast lacking in flavor or variety with some calling it "terrible" or "unappealing." Issues with refilling the buffet promptly were noted, as was some dissatisfaction with room service breakfast being slow and food arriving cold. Additionally, some considered the breakfast offerings to be a bit expensive or limited, especially with the included breakfast options.
Despite these occasional downsides, the broad consensus leans towards a favorable view of the breakfast at the Hilton Garden Inn Puebla Angelopolis with many guests enjoying both the food and service provided.
Dinner
Despite these positives, there are some critiques. Room service food is noted as expensive and the portion sizes do not justify the cost according to some guests. Additionally, there are comments about the lack of dinner options after 10:00 pm, which may be an inconvenience for late-night diners. Some reviews also pointed out that the restaurant's prices are higher compared to other establishments, like the H10 Cubik hotel in Barcelona and there were isolated mentions of dishes not meeting expectations in terms of taste.
Overall, while there are areas for improvement—particularly with room service and pricing—the general sentiment towards the restaurant's food and service is mostly positive, making it a recommended spot for guests seeking a satisfying dining experience during their stay.
Rooms
Guests often mention the inviting atmosphere of the rooms, noting their brightness and the large, well-ventilated windows. The comfort level of the beds is frequently praised, adding to the overall excellent experience. The high-quality service provided by the staff complements the quality of the rooms, enhancing the guests' overall stay.
However, the hotel does have a few minor setbacks. Some reviews pointed out issues such as noise from adjacent rooms due to insufficient soundproofing, minor maintenance needs like non-functional mini-fridges and coffee makers and occasional delays in room readiness. Despite these occasional inconveniences, the general feedback underscores a very comfortable and enjoyable stay with guests appreciating the room size, cleanliness and spectacular views.
Beds
However, some guests noted an inconsistency in the quality of the pillows with reports of unpleasant smells and a lack of cleanliness affecting their comfort. Despite these occasional issues, the overall sentiment about the beds and bedding remains very favorable.
The hotel's commitment to cleanliness and the efficient, friendly staff further enhance the guest experience, ensuring that visitors feel well taken care of during their stay. With excellent bed comfort and attentive service, the Hilton Garden Inn Puebla Angelopolis appears to be a solid choice for travelers seeking a good night's rest.
Cleanliness
The overall cleanliness extends to common areas and amenities, including a clean swimming pool and spotless facilities. Guests appreciate the continuous cleaning and disinfecting efforts, contributing to an environment that feels safe and inviting.
While there are occasional lapses noted, such as poorly folded towels or a room that wasn't properly cleaned, these seem to be exceptions rather than the rule with problems addressed promptly by the staff.
Overall, the cleanliness at Hilton Garden Inn Puebla Angelopolis is frequently described as excellent, ensuring a pleasant and comfortable stay for its visitors.
Staff
Attention to detail and warmth are consistent themes in guest feedback with many noting the overall friendly and kind demeanor of the staff. The waiters in the restaurant received particular commendation for their exceptional service and attentiveness. Despite some isolated incidents of slower service or billing issues at reception, most guests felt well taken care of by the hotel's personnel.
The hotel's cleanliness and the staff's professionalism contribute to a comfortable stay. Guests also appreciate the prompt and courteous customer service, underscoring the high quality of the hospitality they experienced.
In summary, the staff's excellent service and warm hospitality make Hilton Garden Inn Puebla Angelopolis a standout choice for travelers seeking both comfort and exceptional attention to their needs.
Wi-Fi
Gym
Pool
There are some practical aspects to consider. Access to the pool follows a schedule and it sometimes becomes unavailable during high occupancy weekends due to maintenance. Unfortunately, the ongoing COVID-19 pandemic has also affected its availability at times. The pool's physical condition and environment occasionally draw critiques, such as being small, windy or needing more warmth in the water. An additional drawback noted by some guests includes a lack of attention in providing amenities like towels in the pool area.
Despite a few setbacks, the heated water feature and attentive service add a comforting touch to the hotel’s pool, making it a favored spot for relaxation among guests.
Parking
Family
The pool is a popular spot among children, although it's important to be cautious, as some guests mentioned issues related to health afterward. For parents, the hotel has shown thoughtfulness by having necessities like band-aids readily available.
Overall, the Hilton Garden Inn Puebla Angelopolis is recommendable for family trips, presenting a range of amenities and supportive staff to ensure a comfortable and enjoyable stay for both parents and children.
4 Star
Located in a very good area, the hotel offers excellent value for money and is frequently recommended by guests. The breakfast, deemed rich and reasonably priced, adds to the overall satisfaction. The Hilton Garden Inn showcases a great representation of the brand, delivering superb and consistent hospitality. Whether for business or leisure, this beautiful hotel, equipped with modern amenities, provides a high-quality experience that leaves guests highly recommending it.
Business
Guests frequently commend the hotel's overall value for money and excellent service, positioning it as both a practical and affordable choice for business stays. While primarily catering to business travelers, the hotel's good services and ideal setting facilitate a productive and comfortable experience, making it suitable for executing tasks and attending conferences.
Accessible
Outdoor Pool
Yes, Hilton Garden Inn Puebla Angelopolis has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hilton Garden Inn Puebla Angelopolis.
No, Hilton Garden Inn Puebla Angelopolis doesn't allow dogs.
Yes, parking facilities are available at Hilton Garden Inn Puebla Angelopolis.
Yes, Hilton Garden Inn Puebla Angelopolis has a gym.
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