Hotel Central

Puebla 19.07581700, -98.20809500 , Retorno Del Plomo, 7 Colonia Jesus Gonzalez Ortega (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Central boasts a strategic and highly praised location, especially for guests who rely on public transportation, being notably close to the CAPU bus terminal. This convenient access, coupled with friendly staff, contributes to a pleasant guest experience. The hotel offers clean and spacious rooms that ensure comfort and functionality, highlighted by comfortable beds and cable TV as appreciated amenities. Despite some inconsistencies in housekeeping, such as missing towels, the proximity to the bus station and accommodating staff remain significant advantages for guests.

Remarkably clean, Hotel Central maintains a pristine environment throughout, with immaculate rooms and facilities consistently praised by guests. The hotel succeeds in providing an economically accessible stay without compromising on cleanliness standards, earning recognition for its excellent cleaning practices. The attentive and friendly staff are frequently celebrated for their warm treatment and the positive atmosphere they foster. Occasional lapses in staff behavior are noted but seem rare.

The hotel provides both indoor and outdoor parking facilities, which are secure and convenient, though sometimes limited in space. This feature complements the good location of the hotel, adding to the overall positive guest experience. While Wi-Fi services receive mixed reviews due to inconsistent connectivity and limited signal strength, some guests report satisfactory internet experiences, appreciating the attentive staff service as well.

Beds offer a generally comfortable experience for guests, with positive reflections on bedding quality contributing to restful stays, despite occasional feedback suggesting room for improvement in mattress comfort. Overall, Hotel Central delivers a reliable and comfortable stay, offering value for money with a focus on cleanliness and hospitality.
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Cheap Hotel
This hotel offers affordable accommodations. It's a practical choice for budget-conscious travelers.

3-Star Hotel
This hotel provides basic amenities and a convenient location. It's a suitable option for travelers looking for affordable accommodations in the city.

Family Friendly Hotel

Hotel with Parking

Room Types
Single Room This simple room features cable TV, free Wi-Fi and a private bathroom.

Double Room with Two Double Beds This simple room features cable TV, free Wi-Fi and a private bathroom.

Queen Room This double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.

Queen Room with Two Queen Beds This twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

Guest Reviews
8.1
Very Good
Location
Hotel Central enjoys a highly praised location, especially noted for its proximity to the CAPU bus terminal, making it an ideal choice for travelers relying on public transportation. The ease of access to both the CAPU and the main train station is frequently highlighted, which is advantageous for both leisure and business guests. Furthermore, there is secured parking available, which guests find valuable. The hotel is described as clean and comfortable, with friendly staff contributing to an overall pleasant experience. While some mention that the hotel is a bit hidden and a little far from the city center, the convenient location near the highway and local transportation more than compensates for this. Overall, Hotel Central stands out for its strategic location and reasonable price, particularly for those needing quick access to the bus terminal.

Rooms
Hotel Central offers a range of room options that consistently provide comfort and functionality, meeting the basic expectations of travelers. Guests frequently comment on the spaciousness and cleanliness of the rooms, ensuring a pleasant stay for those who prioritize comfort. The beds are especially noted for their comfort, and the presence of cable TV is an appreciated amenity. While the hotel's services might be basic, the rooms themselves are described as simple yet well-appointed with everything necessary for a short stay. The indoor parking facility is another useful feature for guests with vehicles. However, it should be noted that some reviews mention inconsistencies in housekeeping, such as missing towels. Despite these occasional lapses, many visitors highlight the convenience of its proximity to the bus station and the accommodating nature of the staff. Overall, Hotel Central's rooms provide a reliable and comfortable experience, well-suited for travelers seeking an uncomplicated stay.

Beds
Hotel Central offers a mixed experience when it comes to the comfort of its beds. Many guests find the beds to be very comfortable, highlighting the good bedding and cozy ambiance of the rooms. For these visitors, the restful quality of the beds adds positively to their stay. However, some feedback indicates that the mattresses could use a bit more comfort, with a few comments noting that the beds are on the hard side. While the pillows could be slightly improved, overall, the beds generally contribute well to a pleasant night's sleep. Despite some variations in experiences, the accommodations maintain a level of comfort appreciated by many.

Cleanliness
Hotel Central consistently impresses guests with its remarkable emphasis on cleanliness. Guests frequently highlight the immaculate condition of the rooms, sheets, and facilities, noting the pristine environment throughout the hotel. The cleanliness and tidiness are consistently praised, with several mentions of the hotel's ability to maintain a spotless atmosphere while also offering comfort and quiet.

The spaciousness of the hotel's rooms is another aspect that enhances the overall welcoming ambiance. Attention to guest requests is prompt, and the staff is recognized as attentive and enthusiastic, further adding to the pleasant guest experience. Although the hotel remains straightforward and economically accessible, it does not compromise on its cleanliness standards. The hotel offers a comfortable stay with excellent cleaning practices, making it a reliable choice for travelers seeking value for money in accommodation.

Staff
Hotel Central is praised for its consistently friendly and attentive staff who often exceed guests' expectations with their dedication to service. Visitors frequently highlight the warm and kind treatment they receive, particularly from the reception team. The restaurant staff are also noted for friendliness, contributing to a positive and welcoming atmosphere throughout the hotel. Guests appreciate the excellent service provided, which includes the availability of hot water in showers, indicating attention to detail in comfort and convenience. However, some reviews mention less favorable encounters, suggesting occasional directness and bad temper from certain staff members, though this seems to be an exception rather than the rule. Overall, the majority of reviews emphasize the hotel's kind and helpful staff, making Hotel Central a pleasant stay for travelers.

Wi-Fi
When staying at Hotel Central, guests have noted mixed experiences regarding the Wi-Fi service. Some have found the internet connection in their rooms to be satisfactory, meeting their needs and expectations. This positive feedback is often accompanied by appreciation for the hotel's quality price ratio and attentive staff service.

However, there are several reports of inconsistent Wi-Fi connectivity, with issues such as the network failing to connect to devices, limited signal strength, especially on higher floors like the fourth, and cases where internet service was unexpectedly unavailable. These problems sometimes coincide with other technical issues in the rooms, such as outdated television units and lack of hot water.

Overall, while some guests have had a good internet experience at Hotel Central, others suggest potential areas for improvement in reliability and coverage throughout the hotel premises.

Parking
Hotel Central offers the convenience of both indoor and outdoor parking options, ensuring guests have a variety of choices for their vehicles. The presence of secure parking facilities, including an adjacent lot, provides peace of mind for those concerned about vehicle safety. The hotel staff is noted for their friendliness, adding to a positive guest experience. While the parking is free, space is limited, accommodating a small number of vehicles, leading guests to sometimes park on the street. Despite the necessity for careful maneuvering, the available spaces are functional, serving the needs of many visitors. Overall, the parking facilities, though limited, contribute to the hotel's good location and enhance the overall stay for many guests.


No, Hotel Central doesn't have any pool.

No, a spa isn't available at Hotel Central.

No, Hotel Central doesn't allow dogs.

Yes, parking facilities are available at Hotel Central.

No, Hotel Central doesn't have a gym.

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