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Summary of reviewsHotel Kapu in Puebla emerges as a favorable option for travelers seeking convenience, comfort, and friendly service. Its prime location directly across from the CAPU bus station offers excellent accessibility for those arriving by bus and provides easy access to transportation for exploring nearby areas or the center of Puebla. This strategic positioning is complemented by a selection of shops and restaurants nearby, enhancing the overall guest experience. The hotel's affordability, along with its consistent cleanliness, makes it an appealing choice.
The accommodations, though compact, are appreciated for their cleanliness and comfort. Rooms are often described as spotless and pleasantly fragrant, providing essential amenities for a restful stay. Though some rooms lack windows and there are minor maintenance issues, such as occasional unpleasant smells and visible wear, they remain suitable for short visits. Some guests note the absence of air conditioning and limited TV options, but these do not overshadow the general satisfaction with room quality.
Cleanliness stands out as a key aspect, with both the property and rooms receiving high praise. The diligent staff further enhances this perception by being attentive and maintaining a welcoming atmosphere. The team's friendliness, efficiency in handling bookings, and dedication to guest privacy contribute significantly to the overall positive experience. The warmth and helpfulness of the staff are frequently highlighted as defining features of the hotel, creating a comfortable environment that guests appreciate.
Overall, Hotel Kapu in Puebla offers a practical and well-located choice for travelers seeking a clean and affordable stay with excellent service. Its strengths lie in the convenience of its location, the cleanliness of its premises, and the commendable service provided by its staff, making it an excellent option for short-term visits. Show more
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Categories
3-Star Hotel
This hotel is situated near the bus station, with spotless rooms and excellent air conditioning.
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
Room Types
Standard Double RoomThis room offers a fan, cable TV, telephone and a private bathroom with shower.
Twin RoomThis room offers a fan, cable TV, telephone and a private bathroom with shower.
Standard Triple RoomThis room offers a fan, cable TV, telephone and a private bathroom with shower.
Deluxe RoomThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
Hotel Kapu in Puebla boasts an exceptional location, particularly for travelers coming by bus, as it is situated directly across from the CAPU bus station. This positioning makes it an ideal choice for guests needing convenient access to transportation, whether they're traveling to nearby states or the center of Puebla. The ease of access is complemented by a range of shops nearby, enhancing guest convenience further. While the location is noted for its advantages, including proximity to transport and essential services, occasional noise has been mentioned. Guests appreciate the hotel's affordability and the cleanliness of the premises. The staff receives frequent commendations for their friendliness and flexibility, contributing positively to the overall experience. It's a practical location for those seeking a comfortable and convenient stay in Puebla.
Rooms
Hotel Kapu in Puebla offers compact accommodations that are largely praised for their cleanliness and comfort. Despite being small, the rooms provide the necessary amenities to ensure a pleasant stay. Most guests appreciate the cleanliness, with rooms often being described as very clean and fragrant. Although the hotel lacks windows in certain rooms and minor maintenance issues such as occasional bad smells and visible wear are noted, the rooms are generally acknowledged as comfortable and suitable for a short stay. The absence of air conditioning in standard rooms and limited TV options may be something to consider for potential visitors. Nevertheless, for travelers seeking a straightforward and tidy place to rest overnight, Hotel Kapu proves to be a satisfactory choice.
Cleanliness
Hotel Kapu in Puebla receives high praise for its cleanliness and attentive staff, earning a strong reputation among guests. The property is consistently described as clean, with rooms that are spotless and well-maintained. Many guests appreciate the hotel's location, which is convenient to nearby restaurants and shops. The staff's helpfulness and friendliness are often noted, contributing to a welcoming atmosphere. Despite some minor drawbacks, such as small room size, basic amenities, and design issues in the bathroom, the overall attention to cleanliness and the quality of service provide good value for money. For travelers seeking a clean and well-located stay in Puebla, Hotel Kapu offers an excellent choice, particularly for short visits.
Staff
Hotel Kapu in Puebla consistently boasts excellent reviews regarding its staff, who are highlighted for their friendliness, attentiveness, and helpfulness. Guests frequently commend the efficient handling of bookings and the warm welcome they receive from the team. Both day and night shifts maintain a high standard of service, ensuring that every guest feels valued and respected. The staff's dedication to providing good attention and privacy contributes significantly to the overall guest experience. Their cheerful demeanor and the cleanliness of the hotel are additional aspects appreciated by visitors. Overall, the attentive and kind service resonates as a defining feature of Hotel Kapu, creating a comfortable and welcoming environment for all guests.
No, Hotel Kapu, Puebla doesn't have any pool.
No, a spa isn't available at Hotel Kapu, Puebla.
Yes, Hotel Kapu, Puebla welcomes dogs.
No, parking facilities aren't available at Hotel Kapu, Puebla.