Hotel RRU Puebla
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Summary of reviewsHotel RRU Puebla is highly praised for its excellent location, situated near Angelopolis Square and the CCU A event center, making it an ideal choice for both shopping and attending events. Guests appreciate the quietness of the area and the hotel's strategic placement, which contributes to a pleasant overall experience. The hotel's rooms are spacious, comfortable, and modern, maintained in pristine condition, further enhancing the guest experience. Positive feedback also extends to the facilities, which are described as new and well-maintained.
While breakfast receives mixed reviews, some guests found it enjoyable, noting the quality and taste of the options provided. Although issues with portion size and variety are mentioned, the staff's positive demeanor and helpfulness during breakfast are highlighted as a redeeming feature.
The spaciousness and cleanliness of the rooms are frequently noted, despite the absence of amenities such as air conditioning or cable television. The rooms maintain an immaculate appearance, and guests receive blankets to ensure comfort during cooler temperatures. Cleanliness reviews are mixed, but many guests commend the hotel's high standards, revealing a generally satisfactory experience.
Hotel RRU Puebla's staff is consistently celebrated for their friendliness, attentiveness, and warm demeanor, which significantly attributes to the overall positive guest experience. Although there are occasional concerns regarding staff effectiveness, the reception team is often praised for their kindness and helpful service.
While parking poses some challenges due to limited space and a steep slope leading into the parking area, it remains a viable option for guests with their own vehicles. Feedback on bed comfort is mixed, with some guests finding the beds firm and comfortable, while others perceive them as too hard. Overall, the hotel combines strategic location, comfort, and cleanliness effectively to offer a satisfying stay for its guests.
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While breakfast receives mixed reviews, some guests found it enjoyable, noting the quality and taste of the options provided. Although issues with portion size and variety are mentioned, the staff's positive demeanor and helpfulness during breakfast are highlighted as a redeeming feature.
The spaciousness and cleanliness of the rooms are frequently noted, despite the absence of amenities such as air conditioning or cable television. The rooms maintain an immaculate appearance, and guests receive blankets to ensure comfort during cooler temperatures. Cleanliness reviews are mixed, but many guests commend the hotel's high standards, revealing a generally satisfactory experience.
Hotel RRU Puebla's staff is consistently celebrated for their friendliness, attentiveness, and warm demeanor, which significantly attributes to the overall positive guest experience. Although there are occasional concerns regarding staff effectiveness, the reception team is often praised for their kindness and helpful service.
While parking poses some challenges due to limited space and a steep slope leading into the parking area, it remains a viable option for guests with their own vehicles. Feedback on bed comfort is mixed, with some guests finding the beds firm and comfortable, while others perceive them as too hard. Overall, the hotel combines strategic location, comfort, and cleanliness effectively to offer a satisfying stay for its guests.
Family Friendly Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Hotel RRU Puebla receives high praise for its excellent location, frequently described as central and conveniently positioned for guest needs. It is situated near Angelopolis Square, offering access to shopping areas and the CCU A event center, making it particularly favorable for those attending events or seeking retail therapy. Guests consistently note the area's quietness, adding to the appeal of its strategic placement. In addition to the advantageous location, the hotel is commended for its spacious, comfortable, and modern rooms, which are kept in pristine condition, contributing to an overall pleasant stay. The facilities are described as new and well-maintained, enhancing the guest experience further. The staff's attention and service quality is also appreciated, completing a picture of a hotel that combines location, comfort, and cleanliness effectively.
At Hotel RRU Puebla, breakfast experiences garner mixed reviews from guests. On a positive note, some travelers found the breakfast options tasty and appreciated the quality, praising the overall experience. However, many visitors expressed dissatisfaction with the portion sizes and variety, describing them as quite limited. The so-called continental breakfast typically consists of a small cup of coffee, a piece of bread, and a thin strip of papaya, which some guests felt did not live up to expectations of an included breakfast. Additionally, there are mentions of the inconsistency and lateness in service, which further detracted from the experience. Despite the breakfast shortcomings, the staff receives compliments for their positive demeanor and helpfulness, making them one of the highlights of the guests' stay.
Hotel RRU Puebla offers its guests expansive rooms that stand out for their spaciousness and cleanliness. Visitors can appreciate the generous size of the rooms, contributing to a comfortable stay despite some basic features. Although the rooms do not offer air conditioning or cable television and lack certain amenities like a phone, the facility compensates with an immaculate appearance and the distinctly new feel of its facilities. To combat the cooler temperatures, guests are provided with blankets, although some visitors have noted that they could be warmer. Despite these minor setbacks, the overall experience at Hotel RRU Puebla is positively received, with the spacious rooms at the heart of its appeal.
Hotel RRU Puebla receives mixed feedback on the comfort of its beds according to guest reviews. Several guests note that the beds are very hard, which contributes to an overall feeling of discomfort. Some express dissatisfaction with the pillows, pointing out that they are too high. Despite these concerns, there are guests who appreciate the firmness of the bed, suggesting that for some, the hardness is actually a desirable trait. Feedback regarding comfort seems to vary, with some individuals finding them uncomfortable, while others highlight a level of comfort. Overall, prospective guests may want to consider personal preferences for bed firmness when planning their stay.
Hotel RRU Puebla receives mixed reviews concerning cleanliness. Many guests appreciated the hotel's high standards of cleanliness, often describing rooms as clean, comfortable, and spacious. Several mentioned spotless rooms and a modern, new feel to the facilities, reflecting thorough attention to detail. However, some reviews highlight significant issues, such as dirty bathrooms and neglected rooms, with a few reports of unpleasant discoveries and inadequate amenities. Despite these concerns, the repeated positive remarks about the overall cleanliness and attentive staff suggest that many visitors have a satisfactory experience.
Hotel RRU Puebla is consistently praised for its exceptional staff, who are celebrated for their friendliness, attentiveness, and overall warm demeanor. Many guests appreciate the efficient service, highlighting the staff's willingness to assist whenever needed. The reception team, in particular, is often singled out for their kindness and personable approach. However, there are occasional concerns about staff effectiveness and a less positive encounter with a receptionist, which suggests that service experiences can vary. Despite these minor issues, the overwhelming sentiment is positive, with the staff's welcoming attitude enhancing the overall guest experience at this well-located hotel in Puebla.
Hotel RRU Puebla receives frequent praise for its alluring qualities, but its parking situation tends to draw mixed reviews from guests. The parking area is described as limited in size, which can lead to overcrowding and make maneuvering a bit challenging, especially when at full capacity. Additionally, the steep slope leading into the parking lot adds a level of complexity, which may be a consideration for those driving larger vehicles or who are unaccustomed to such angles. The absence of an elevator connecting the parking lot to the ground floor adds to the inconvenience for some visitors. Despite these challenges, the hotel offers a parking facility that may require thoughtful planning for guests with their own vehicles.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Parking
No, Hotel RRU Puebla doesn't have any pool.
No, a spa isn't available at Hotel RRU Puebla.
No, Hotel RRU Puebla doesn't allow dogs.
Yes, parking facilities are available at Hotel RRU Puebla.
No, Hotel RRU Puebla doesn't have a gym.
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