Hotel San Angel
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Summary of reviewsHotel San Angel enjoys a prime location in the heart of Puebla's historic center, making it a top choice for travelers keen on exploring the city's cultural and religious landmarks on foot. The hotel's proximity to key attractions like the cathedral and the Zócalo, along with accessible public transportation, offers great convenience. Guests frequently praise the hotel for its cleanliness, spacious rooms and friendly, attentive staff, enhancing a comfortable and pleasant stay. The affordable pricing, given its strategic location, adds to the overall value for money.
The breakfast offerings at Hotel San Angel are well-received, often highlighted for their delicious taste, affordability and convenience. The option to enjoy breakfast in the in-house restaurant or via room service is particularly valued. Guests commend the prompt and friendly service during breakfast, contributing to a positive dining experience. Although there are occasional reports of minor issues with meal orders and pricing, the general consensus remains positive.
Dinner at the hotel also garners praise for its delicious and reasonably priced options with some guests appreciating the 20% discount offered to hotel patrons. The restaurant's convenience is noted, although there are mixed reviews concerning food quality and preparation consistency. Some guests found the food underwhelming and the portions small and there have been instances of early restaurant closures.
The rooms at Hotel San Angel are mostly praised for their spaciousness, cleanliness and comfort. Many feature balconies with pleasant city views, offering a well-lit and ventilated environment. However, there are occasional remarks about outdated equipment, musty smells and compact spaces in certain rooms. Some guests also mentioned issues with ventilation, air conditioning and minor leaks in the bathrooms.
Cleanliness receives predominantly positive feedback with guests often noting the well-maintained rooms and common areas. The daily cleaning service is appreciated, ensuring a cozy stay for most visitors. However, some reviews point out areas needing improvement, such as dirty floors, stained linens and occasionally unpleasant smells in the bathrooms.
The hotel's staff is frequently commended for their friendliness, attentiveness and overall helpfulness. Despite a few isolated instances of unhelpful interactions at the front desk, the staff's efforts significantly contribute to a welcoming atmosphere.
Free WiFi and parking are valued amenities, though the WiFi service receives mixed reviews due to intermittent connectivity and slow speeds. The parking, while secure and free, sometimes poses challenges with limited spots and distance from the hotel.
Families find Hotel San Angel to be a suitable and accommodating option with a family-friendly atmosphere and a convenient location. While some noise issues have been noted, many families plan to return due to the hotel's overall family-oriented environment.
The nightlife around the hotel can be vibrant and noisy, which might not be ideal for those seeking tranquility. The area sometimes involves late-night disturbances and a presence of prostitution.
Beds at the hotel receive mixed feedback; while some guests find them comfortable and clean, others criticize the mattresses for being hard and old. Despite these issues, many guests appreciate the hotel's affordability and value for money.
Overall, Hotel San Angel delivers a solid four-star experience with clean, spacious rooms and excellent service. While some areas could benefit from updates, the general sentiment reflects satisfaction, particularly for budget-conscious travelers seeking a central and comfortable stay in Puebla.
Categories
The breakfast offerings at Hotel San Angel are well-received, often highlighted for their delicious taste, affordability and convenience. The option to enjoy breakfast in the in-house restaurant or via room service is particularly valued. Guests commend the prompt and friendly service during breakfast, contributing to a positive dining experience. Although there are occasional reports of minor issues with meal orders and pricing, the general consensus remains positive.
Dinner at the hotel also garners praise for its delicious and reasonably priced options with some guests appreciating the 20% discount offered to hotel patrons. The restaurant's convenience is noted, although there are mixed reviews concerning food quality and preparation consistency. Some guests found the food underwhelming and the portions small and there have been instances of early restaurant closures.
The rooms at Hotel San Angel are mostly praised for their spaciousness, cleanliness and comfort. Many feature balconies with pleasant city views, offering a well-lit and ventilated environment. However, there are occasional remarks about outdated equipment, musty smells and compact spaces in certain rooms. Some guests also mentioned issues with ventilation, air conditioning and minor leaks in the bathrooms.
Cleanliness receives predominantly positive feedback with guests often noting the well-maintained rooms and common areas. The daily cleaning service is appreciated, ensuring a cozy stay for most visitors. However, some reviews point out areas needing improvement, such as dirty floors, stained linens and occasionally unpleasant smells in the bathrooms.
The hotel's staff is frequently commended for their friendliness, attentiveness and overall helpfulness. Despite a few isolated instances of unhelpful interactions at the front desk, the staff's efforts significantly contribute to a welcoming atmosphere.
Free WiFi and parking are valued amenities, though the WiFi service receives mixed reviews due to intermittent connectivity and slow speeds. The parking, while secure and free, sometimes poses challenges with limited spots and distance from the hotel.
Families find Hotel San Angel to be a suitable and accommodating option with a family-friendly atmosphere and a convenient location. While some noise issues have been noted, many families plan to return due to the hotel's overall family-oriented environment.
The nightlife around the hotel can be vibrant and noisy, which might not be ideal for those seeking tranquility. The area sometimes involves late-night disturbances and a presence of prostitution.
Beds at the hotel receive mixed feedback; while some guests find them comfortable and clean, others criticize the mattresses for being hard and old. Despite these issues, many guests appreciate the hotel's affordability and value for money.
Overall, Hotel San Angel delivers a solid four-star experience with clean, spacious rooms and excellent service. While some areas could benefit from updates, the general sentiment reflects satisfaction, particularly for budget-conscious travelers seeking a central and comfortable stay in Puebla.
Hotel near Nightlife Spots
Situated on 4 Poniente in the Centro Historico, this hotel is close to the city's main attractions and nightlife. Its central location makes it easy for guests to explore the bars and clubs in the surrounding area.
Accessible Hotel
This hotel features rooms and facilities for disabled guests, general wheelchair access, and a toilet for disabled. It also provides wheelchair-accessible parking.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
4-Star Hotel
Guest Reviews
Hotel San Angel offers an unbeatable location that makes it a prime choice for travelers visiting Puebla. Situated right in the heart of the historic center, the hotel is mere minutes away from the city's main attractions, including the cathedral and the Zócalo. Guests have consistently praised its proximity to cultural and religious landmarks, as well as its convenience for those looking to explore downtown Puebla on foot.
The central location also means that guests have easy access to public transportation, making it simple to explore the wider city. Besides its excellent location, the hotel is noted for its cleanliness, spacious rooms and friendly staff, creating a comfortable and pleasant stay. Affordable pricing further complements its strategic position, offering great value for money.
However, while the area is described as lively and vibrant during the day, some guests have noted that it can be less appealing at night due to its proximity to the red district. Despite this, the convenience and accessibility of Hotel San Angel's location make it a standout choice for visitors wanting to immerse themselves in the historical and cultural offerings of Puebla.
Hotel San Angel's breakfast offerings have generally received positive feedback from guests. Many praise the delicious taste and consider it a highlight of their stay. The affordability of the breakfasts is frequently noted with guests appreciating the value for money. The inclusion of breakfast in some reservations is seen favorably, though there are a few mentions of miscommunication regarding this aspect.
The hotel’s restaurant is lauded not only for the quality of its breakfast but also for its other meals, which guests find tasty and reasonably priced. The convenience of having a breakfast spot within the hotel is another positive point with some guests enjoying discounts as hotel patrons.
Staff service during breakfast receives commendations for being prompt, friendly and attentive, contributing to an overall pleasant dining experience. Guests also appreciate the option for room service, allowing for a flexible dining schedule.
On the downside, there are a few isolated reports of issues such as discrepancies between the ordered and served meals, unexpected price changes and the occasional average breakfast. Despite these minor setbacks, the general consensus remains that Hotel San Angel offers satisfying and well-priced breakfast options, coupled with commendable service.
Hotel San Angel provides a mixed dining experience according to guest reviews. On the positive side, many guests praise the restaurant for its delicious food, excellent seasoning and affordable prices, noting that dinners are particularly tasty. There is also an appreciated 20% discount for hotel guests dining at the restaurant and several commend the attentive and friendly service provided by the staff. The convenience of having an in-house restaurant for breakfast is also highlighted as a plus.
However, the reviews also indicate some drawbacks. Several guests felt the food was not very good and poorly prepared with some specifically mentioning that the portions were small and the prices high. Additionally, there were instances where the restaurant closed early, leaving guests without dinner service.
Overall, while there are many positives in terms of food quality, service and affordability, there are occasional inconsistencies in food preparation and availability that potential diners might want to consider.
Hotel San Angel offers a mix of experiences when it comes to its rooms with many positives noted by guests. The most consistently praised aspects are the spaciousness and cleanliness of the rooms. Numerous reviews highlight that the rooms are big, clean and comfortable, making them ideal for rest. Many rooms also feature balconies, providing nice city views and are often described as well-lit and ventilated.
On the flip side, several reviews mention issues such as outdated equipment, a lack of proper ventilation and occasional musty or unpleasant smells. Some rooms have been described as small, especially the double rooms meant for four people. The compact space in certain rooms and bathrooms could use improvement. Additionally, there are a few reports of rooms lacking air conditioning and fans with some instances of cold showers and minor leaks in the bathroom.
While the room prices are seen as good value for the money and the location in the city center is praised, room conditions and amenities could benefit from better maintenance and upgrades. Despite some limitations, many guests found the rooms comfortable and sufficient for a short stay, appreciating the large, comfy beds and the quiet atmosphere.
Hotel San Angel receives mixed feedback regarding the quality of its beds. On the positive side, many guests appreciate the beds for being clean and comfortable, noting that some found them conducive to a good night’s sleep despite their firmness. There are also mentions of bed comfort with some guests specifically commenting on the comfort of the mattresses and the overall cleanliness of the bedding.
However, a significant number of reviews highlight issues with the beds. Many guests describe the mattresses as very hard and old with several mentioning that the beds and pillows were hard and uncomfortable. Some reported that the mattresses sank when sitting or laying down and were noisy, often creaking or squeaking with movement. There were also concerns about the cleanliness, including instances of beds having hairs and white stains and not smelling particularly fresh. Additionally, some bedding items appeared worn out with several guests suggesting that the mattresses need replacing.
Overall, while some guests enjoyed the firmness and cleanliness of the beds, many found them uncomfortable and in need of an upgrade.
Hotel San Angel presents a mixed bag when it comes to cleanliness with the majority of reviews highlighting positive aspects. The general consensus from guests is that many of the rooms are spotless, functional and well-maintained. Many guests were pleased with the daily cleaning service and the hotel's clean facilities, making the rooms cozy and comfortable. Additionally, the common areas and the entrance of the hotel have been noted to be particularly clean, adding to an overall pleasant environment.
However, some reviews mentioned areas that could use more attention. Issues such as dirty floors, stained linens and sticky surfaces in some rooms were noted. The bathrooms were also a recurring topic with some guests reporting unpleasant smells, hairs and even occasional cockroaches. Yet, there were still plenty of mentions of clean bathrooms and efficient cleaning staff.
The room size received mixed feedback with some guests finding the rooms small for the price, though cleaning was generally good. Public areas remained clean and though some specific rooms had issues like clogged drains and dusty corners, the majority view emphasizes a hygienically maintained space. Despite occasional setbacks, most guests appreciated the cleanliness efforts during their stay.
Hotel San Angel garners considerable praise for its staff, who are noted for their friendliness, kindness and attentiveness. Visitors frequently commend the staff for being very accommodating and creating a welcoming atmosphere. Many highlight the excellent service provided by various staff members, including the receptionists, bellboys and housekeepers, who are described as diligent and polite. Additionally, the hotel's cleaning staff is mentioned for their kindness and thoroughness.
However, experiences seem to vary, as there are occasional remarks about unhelpful or unfriendly interactions, particularly at the front desk. Issues such as extra charges by the night supervisor, poor treatment from certain receptionists and sporadic dissatisfaction with cleanliness are noted. Despite these less favorable comments, the overwhelming sentiment is that the staff's attention and service contribute significantly to the overall pleasant experience at Hotel San Angel.
In summary, while some negative aspects cannot be ignored, the general consensus underscores the staff's friendliness, attentiveness and helpfulness, making the service a standout feature of the hotel.
Hotel San Angel offers free parking and WiFi, which although appreciated, often garners mixed reviews. The WiFi is described as intermittent, spotty and frustrating with guests frequently experiencing weak signals and disconnections. Common areas and rooms both face issues with the WiFi cutting out and slow internet speeds. Many guests reported that it was a struggle to maintain a consistent connection with the internet often failing or not working at all. Despite some mentions of good WiFi, the majority of the feedback highlights serious reliability problems, making the internet service a significant drawback for many visitors.
Hotel San Angel offers parking options, a notable feature among local accommodations. Particularly appreciated is the free and secure parking with vehicles well-guarded. The parking proximity varies, as it is not located within the hotel premises, often requiring a short walk of about 80 to 200 meters or shared with a nearby hotel.
Although some guests found this arrangement convenient and mentioned that the parking area is clean and well-organized, others highlighted the lack of available spots and complications when arriving late. Issues such as distant parking, shared lots and inadequate valet service were cited as drawbacks. Despite these challenges, the presence of parking remains a valued amenity for many visitors.
Hotel San Angel presents itself as a suitable accommodation option for families. Guests frequently highlight its family-friendly atmosphere, making it an ideal choice for those planning a family stay. The hotel is conveniently located just a 10-minute walk from the main square, although some mention that it is safer to arrive by taxi at night. Families appreciate the environment, noting the hotel's dedication to creating a family-oriented experience.
Reviewers often mention the convenience of the hotel for those traveling with children with one guest even noting how accommodating the staff was by providing a ground floor room for an elderly family member. The surroundings are described as more suited for family stays rather than nightlife, ensuring a quieter environment conducive to family activities.
However, there are occasional concerns about noise from nearby families and less-than-pleasant views, but these do not overshadow the overall sentiment that Hotel San Angel is a great place for the family with many expressing a desire to return with their loved ones. Despite some minor drawbacks, the general consensus is that the hotel caters well to families, offering a familiar, comfortable stay.
Hotel San Angel is located in a bustling nightlife area that may not be the best choice for light sleepers or those seeking a tranquil retreat. Guests have frequently reported disturbances such as loud music, street noise and noisy neighbors past midnight. The area sees activity from late-night revelers and, unfortunately, a notable prostitution presence, which can contribute to a sense of unease. Those looking for a quieter and safer environment at night might want to consider alternative accommodations.
Hotel San Angel offers a solid four-star experience highlighted by its clean and spacious rooms, which are ideal for a restful stay. The facilities are well-maintained, although some areas might benefit from a bit of upkeep. Guests frequently praise the hotel's excellent value for money, appreciating the affordable pricing paired with a good location. It combines 4-star hotel amenities with a cost-benefit ratio that satisfies many visitors. Despite being described as a "nice older hotel," it delivers on its promise of good quality for the price, making it a viable option for budget-conscious travelers seeking decent accommodation.
Hotel San Angel stands out as an economical and well-priced option, offering clean accommodations suitable for business travelers. Its straightforward amenities make it apt for a basic stay with many guests highlighting its excellent value for money. While the establishment appears to meet the essential needs of those traveling for work, including merchants in need of a quick stopover, some concerns were noted.
The hotel's internet connectivity poses significant challenges, often cited as inadequate for remote work or any web-based professional activities. Additionally, the lack of conveniently placed electrical outlets near the beds has been pointed out as a drawback, especially by modern standards. The in-house restaurant's service hours, cutting off dinner at 8:30 PM, may further inconvenience business guests working late hours.
Overall, Hotel San Angel is praised for its affordability and cleanliness but has room for improvement in terms of tech amenities and service flexibility to better suit the needs of business travelers.
Hotel San Angel offers a range of accessible features that make it a convenient choice for guests with disabilities. The hotel includes ground floor rooms, which are particularly suitable for elderly guests and both the staff and parking facilities are notably accessible. Its central location, a short 10-minute walk from the main square, adds to its convenience, making it easy to explore downtown, which is very close by.
The tranquility of the hotel provides a calm and relaxing atmosphere, contributing positively to the overall experience. Furthermore, the prices at both the hotel and its restaurant are very affordable, making it a budget-friendly option. The hotel also boasts an elevator and a ramp, enhancing its accessibility credentials.
However, it should be noted that some guests found it challenging to carry luggage within the hotel and there were isolated comments about poor ventilation in the bathroom.
Overall, Hotel San Angel is a well-located, affordable and accessible hotel that caters well to guests with disabilities, though some minor areas may need attention.
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Location
The central location also means that guests have easy access to public transportation, making it simple to explore the wider city. Besides its excellent location, the hotel is noted for its cleanliness, spacious rooms and friendly staff, creating a comfortable and pleasant stay. Affordable pricing further complements its strategic position, offering great value for money.
However, while the area is described as lively and vibrant during the day, some guests have noted that it can be less appealing at night due to its proximity to the red district. Despite this, the convenience and accessibility of Hotel San Angel's location make it a standout choice for visitors wanting to immerse themselves in the historical and cultural offerings of Puebla.
Breakfast
The hotel’s restaurant is lauded not only for the quality of its breakfast but also for its other meals, which guests find tasty and reasonably priced. The convenience of having a breakfast spot within the hotel is another positive point with some guests enjoying discounts as hotel patrons.
Staff service during breakfast receives commendations for being prompt, friendly and attentive, contributing to an overall pleasant dining experience. Guests also appreciate the option for room service, allowing for a flexible dining schedule.
On the downside, there are a few isolated reports of issues such as discrepancies between the ordered and served meals, unexpected price changes and the occasional average breakfast. Despite these minor setbacks, the general consensus remains that Hotel San Angel offers satisfying and well-priced breakfast options, coupled with commendable service.
Dinner
However, the reviews also indicate some drawbacks. Several guests felt the food was not very good and poorly prepared with some specifically mentioning that the portions were small and the prices high. Additionally, there were instances where the restaurant closed early, leaving guests without dinner service.
Overall, while there are many positives in terms of food quality, service and affordability, there are occasional inconsistencies in food preparation and availability that potential diners might want to consider.
Rooms
On the flip side, several reviews mention issues such as outdated equipment, a lack of proper ventilation and occasional musty or unpleasant smells. Some rooms have been described as small, especially the double rooms meant for four people. The compact space in certain rooms and bathrooms could use improvement. Additionally, there are a few reports of rooms lacking air conditioning and fans with some instances of cold showers and minor leaks in the bathroom.
While the room prices are seen as good value for the money and the location in the city center is praised, room conditions and amenities could benefit from better maintenance and upgrades. Despite some limitations, many guests found the rooms comfortable and sufficient for a short stay, appreciating the large, comfy beds and the quiet atmosphere.
Beds
However, a significant number of reviews highlight issues with the beds. Many guests describe the mattresses as very hard and old with several mentioning that the beds and pillows were hard and uncomfortable. Some reported that the mattresses sank when sitting or laying down and were noisy, often creaking or squeaking with movement. There were also concerns about the cleanliness, including instances of beds having hairs and white stains and not smelling particularly fresh. Additionally, some bedding items appeared worn out with several guests suggesting that the mattresses need replacing.
Overall, while some guests enjoyed the firmness and cleanliness of the beds, many found them uncomfortable and in need of an upgrade.
Cleanliness
However, some reviews mentioned areas that could use more attention. Issues such as dirty floors, stained linens and sticky surfaces in some rooms were noted. The bathrooms were also a recurring topic with some guests reporting unpleasant smells, hairs and even occasional cockroaches. Yet, there were still plenty of mentions of clean bathrooms and efficient cleaning staff.
The room size received mixed feedback with some guests finding the rooms small for the price, though cleaning was generally good. Public areas remained clean and though some specific rooms had issues like clogged drains and dusty corners, the majority view emphasizes a hygienically maintained space. Despite occasional setbacks, most guests appreciated the cleanliness efforts during their stay.
Staff
However, experiences seem to vary, as there are occasional remarks about unhelpful or unfriendly interactions, particularly at the front desk. Issues such as extra charges by the night supervisor, poor treatment from certain receptionists and sporadic dissatisfaction with cleanliness are noted. Despite these less favorable comments, the overwhelming sentiment is that the staff's attention and service contribute significantly to the overall pleasant experience at Hotel San Angel.
In summary, while some negative aspects cannot be ignored, the general consensus underscores the staff's friendliness, attentiveness and helpfulness, making the service a standout feature of the hotel.
Wi-Fi
Parking
Although some guests found this arrangement convenient and mentioned that the parking area is clean and well-organized, others highlighted the lack of available spots and complications when arriving late. Issues such as distant parking, shared lots and inadequate valet service were cited as drawbacks. Despite these challenges, the presence of parking remains a valued amenity for many visitors.
Family
Reviewers often mention the convenience of the hotel for those traveling with children with one guest even noting how accommodating the staff was by providing a ground floor room for an elderly family member. The surroundings are described as more suited for family stays rather than nightlife, ensuring a quieter environment conducive to family activities.
However, there are occasional concerns about noise from nearby families and less-than-pleasant views, but these do not overshadow the overall sentiment that Hotel San Angel is a great place for the family with many expressing a desire to return with their loved ones. Despite some minor drawbacks, the general consensus is that the hotel caters well to families, offering a familiar, comfortable stay.
Nightlife
4 Star
Business
The hotel's internet connectivity poses significant challenges, often cited as inadequate for remote work or any web-based professional activities. Additionally, the lack of conveniently placed electrical outlets near the beds has been pointed out as a drawback, especially by modern standards. The in-house restaurant's service hours, cutting off dinner at 8:30 PM, may further inconvenience business guests working late hours.
Overall, Hotel San Angel is praised for its affordability and cleanliness but has room for improvement in terms of tech amenities and service flexibility to better suit the needs of business travelers.
Accessible
The tranquility of the hotel provides a calm and relaxing atmosphere, contributing positively to the overall experience. Furthermore, the prices at both the hotel and its restaurant are very affordable, making it a budget-friendly option. The hotel also boasts an elevator and a ramp, enhancing its accessibility credentials.
However, it should be noted that some guests found it challenging to carry luggage within the hotel and there were isolated comments about poor ventilation in the bathroom.
Overall, Hotel San Angel is a well-located, affordable and accessible hotel that caters well to guests with disabilities, though some minor areas may need attention.
No, Hotel San Angel doesn't have any pool.
No, a spa isn't available at Hotel San Angel.
No, Hotel San Angel doesn't allow dogs.
Yes, parking facilities are available at Hotel San Angel.
No, Hotel San Angel doesn't have a gym.
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