Hotel San Pedro Puebla
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Summary of reviewsHotel San Pedro Puebla shines with an exceptional location, nestled in the heart of Puebla's historic city center. Guests consistently praise its proximity to key attractions like the Zócalo, making it a convenient base for exploring the vibrant cultural and historical landscape of the city. The hotel's central position, paired with competitive pricing, further enhances its appeal.
Facilities and amenities are well-received with a clean and aesthetically pleasing environment that includes a restaurant, pool and live music on weekends. Guests appreciate the attentive and welcoming staff, which contributes to a delightful stay experience. The hotel's breakfast offerings are generally praised for their quality, particularly the bread and avocado. However, some guests suggested further enhancements in both breakfast and evening drinks service.
Rooms at Hotel San Pedro Puebla receive mixed reviews. Positively, they are often described as very clean and comfortable, featuring well-maintained amenities and, in some cases, balconies that add extra value. However, several guests noted issues such as the rooms feeling small, limited furnishings, noise and occasional maintenance lapses like bad smells and poor bathroom ventilation.
Cleanliness standards are generally high with many guests remarking on the spotless rooms and well-maintained facilities. Though a few isolated incidents of cleanliness lapses and pests were mentioned, the majority of feedback celebrates the hotel's cleanliness.
The staff at Hotel San Pedro Puebla earns significant accolades for their friendly and helpful demeanor. Exceptional reception service and overall commendable customer service are frequently mentioned. Although there were occasional reports of inconsistent service at the reception desk, the overarching sentiment towards the staff remains highly favorable.
The pool is another feature that garners mixed feedback. Its cleanliness and ambiance are praised with many guests appreciating the relaxing environment it provides. Families, in particular, found the pool a delightful addition to their stay. Nonetheless, issues such as closures for renovations, inconsistent heating and limited operational hours were noted by a portion of guests.
Overall, Hotel San Pedro Puebla offers a central and vibrant stay experience with commendable amenities and staff, making it a popular choice for those looking to immerse themselves in Puebla's historic charm.
Categories
Facilities and amenities are well-received with a clean and aesthetically pleasing environment that includes a restaurant, pool and live music on weekends. Guests appreciate the attentive and welcoming staff, which contributes to a delightful stay experience. The hotel's breakfast offerings are generally praised for their quality, particularly the bread and avocado. However, some guests suggested further enhancements in both breakfast and evening drinks service.
Rooms at Hotel San Pedro Puebla receive mixed reviews. Positively, they are often described as very clean and comfortable, featuring well-maintained amenities and, in some cases, balconies that add extra value. However, several guests noted issues such as the rooms feeling small, limited furnishings, noise and occasional maintenance lapses like bad smells and poor bathroom ventilation.
Cleanliness standards are generally high with many guests remarking on the spotless rooms and well-maintained facilities. Though a few isolated incidents of cleanliness lapses and pests were mentioned, the majority of feedback celebrates the hotel's cleanliness.
The staff at Hotel San Pedro Puebla earns significant accolades for their friendly and helpful demeanor. Exceptional reception service and overall commendable customer service are frequently mentioned. Although there were occasional reports of inconsistent service at the reception desk, the overarching sentiment towards the staff remains highly favorable.
The pool is another feature that garners mixed feedback. Its cleanliness and ambiance are praised with many guests appreciating the relaxing environment it provides. Families, in particular, found the pool a delightful addition to their stay. Nonetheless, issues such as closures for renovations, inconsistent heating and limited operational hours were noted by a portion of guests.
Overall, Hotel San Pedro Puebla offers a central and vibrant stay experience with commendable amenities and staff, making it a popular choice for those looking to immerse themselves in Puebla's historic charm.
Hotel Taking Steps Towards Sustainability
This hotel is listed on EcoHotels.com, a platform dedicated to sustainable accommodations that supports environmental initiatives. The property also features a garden, contributing to green spaces within the urban environment.
Romantic Hotel
This hotel provides comfortable accommodations and a central location, making it a practical and romantic choice for couples. Its proximity to local attractions allows for easy exploration.
Cheap Hotel
This hotel is located in Puebla. It provides budget-friendly accommodations for travelers.
Accessible Hotel
This hotel offers rooms and facilities for disabled guests, with overall wheelchair access. It provides accessible toilets and has lifts available. Additionally, wheelchair-friendly rooms with wheelchair-accessible bathrooms are available.
4-Star Hotel
This hotel is located in the city center. It offers air-conditioned rooms, free bikes, free WiFi and a garden.
Hotel with Indoor Pool
This hotel features an indoor pool and a hot tub, providing options for both swimming and relaxation. It also includes a children's pool and offers city or garden views from the pool area.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Guest Reviews
Hotel San Pedro Puebla boasts an excellent location, right in the heart of the historic city center. Guests rave about its proximity with many noting it's just a couple of blocks away from the main square, Zócalo. This central positioning makes it incredibly convenient to explore the city's attractions and enjoy the vibrant surroundings.
The hotel’s superb location is frequently highlighted as one of its best features. It's very accessible, allowing guests to easily walk to the city's cultural and historical sites, as well as the famous Talavera street. Visitors appreciate not just the centrality, but also the competitive pricing that complements this prime location.
In addition, the hotel’s facilities are praised for their cleanliness and beauty, providing a pleasant stay for guests. The pool, restaurant and well-maintained amenities add to the overall positive experience. With live music on weekends and attentive staff, it ensures a welcoming and enjoyable environment. Overall, Hotel San Pedro Puebla stands out as a great choice for those wanting to be in the midst of Puebla’s charm while enjoying excellent hospitality and convenience.
Hotel San Pedro Puebla generally receives positive feedback regarding its breakfast offerings. Guests frequently describe the breakfast as delicious and great, highlighting specific favorites like bread and avocado. While some guests opted to dine elsewhere due to the buffet-only option, many express satisfaction with the quality of the meals served. Nonetheless, there are suggestions for improvements, both in the breakfast service and evening drinks.
Hotel San Pedro Puebla offers a mixed experience when it comes to its rooms. On the positive side, guests frequently mention that the rooms are spotlessly clean and very comfortable. Many appreciated the quality of both the rooms and the service. There are mentions of comfortable beds and rooms equipped with all necessary amenities. Additionally, the availability of a balcony in some rooms adds great value.
However, there are also several points of concern. Some reviews mentioned that the rooms felt very small and lacked adequate furnishings like chairs and phones. Noise levels were another common issue with many guests remarking that the rooms were very noisy. The state of maintenance appears inconsistent, as some rooms seemed old and neglected and there were mentions of bad smells and poor bathroom ventilation. A few guests found the beds to be very hard and there were also complaints about tiny showers and small televisions. Moreover, the cleanliness and quality of service were not universally praised with some guests experiencing dirty rooms upon arrival and subpar staff attention.
Hotel San Pedro Puebla receives positive remarks for its overall cleanliness with many guests describing the facilities, bathrooms and rooms as spotlessly clean and very clean. The general cleanliness of the hotel is frequently mentioned with several reviews highlighting good cleaning standards. However, not all reviews are in full agreement, as some guests noted specific concerns, including a room delivered dirty, a room with cockroaches in the bathroom, unclean bathrooms and a smell of drain in one of the rooms. Despite these isolated issues, the prevalent feedback emphasizes the hotel's very good cleaning performance.
The staff of Hotel San Pedro Puebla has garnered considerable praise from guests for their professionalism, friendliness and helpfulness. Reviewers frequently highlighted the excellent reception service, noting that staff were not only kind and nice but also often went the extra mile, such as offering room upgrades. The general attention and customer service provided by the hotel staff were consistently described as very good with many guests appreciating the friendly and attentive demeanor.
Positive remarks extended to various roles within the hotel, including the parking attendant and other service staff, emphasizing the warmth and cordiality experienced throughout their stay. The comfortable and clean rooms added to the positive experience, complemented by the commendable attention given by the staff.
However, there were occasional mentions of inconsistent service at the reception desk with some guests encountering rudeness or a lack of attentiveness, particularly towards Spanish-speaking guests. Despite these few negative experiences, the overall sentiment towards the hotel's staff remains largely favorable, underscoring a mostly enjoyable and well-attended experience for visitors at Hotel San Pedro Puebla.
Hotel San Pedro Puebla's pool area receives mixed reviews from guests. On the positive side, many reviewers appreciate the pool's cleanliness and the general ambiance it provides, highlighting the tranquility and the attractive views from the elevator. Families, in particular, noted that their children enjoyed the pool and found it a delightful feature of their stay. Moreover, the pool is often praised for being nice, warm and offering a relaxing experience.
However, the pool area is not without its drawbacks. Several guests mentioned that the pool was closed for renovations during their stay, which understandably led to some disappointment. Even when open, complaints about the pool's water temperature being colder than expected and the limited schedule were recurring themes. Some also pointed out that the heating system doesn't work well and that the pool area could benefit from more thorough cleaning. Additionally, the early closure of both the pool and the on-site restaurant was a minor inconvenience for some visitors. Despite these issues, the overall feedback indicates that the pool is a valued amenity when fully operational.
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Location
The hotel’s superb location is frequently highlighted as one of its best features. It's very accessible, allowing guests to easily walk to the city's cultural and historical sites, as well as the famous Talavera street. Visitors appreciate not just the centrality, but also the competitive pricing that complements this prime location.
In addition, the hotel’s facilities are praised for their cleanliness and beauty, providing a pleasant stay for guests. The pool, restaurant and well-maintained amenities add to the overall positive experience. With live music on weekends and attentive staff, it ensures a welcoming and enjoyable environment. Overall, Hotel San Pedro Puebla stands out as a great choice for those wanting to be in the midst of Puebla’s charm while enjoying excellent hospitality and convenience.
Breakfast
Rooms
However, there are also several points of concern. Some reviews mentioned that the rooms felt very small and lacked adequate furnishings like chairs and phones. Noise levels were another common issue with many guests remarking that the rooms were very noisy. The state of maintenance appears inconsistent, as some rooms seemed old and neglected and there were mentions of bad smells and poor bathroom ventilation. A few guests found the beds to be very hard and there were also complaints about tiny showers and small televisions. Moreover, the cleanliness and quality of service were not universally praised with some guests experiencing dirty rooms upon arrival and subpar staff attention.
Cleanliness
Staff
Positive remarks extended to various roles within the hotel, including the parking attendant and other service staff, emphasizing the warmth and cordiality experienced throughout their stay. The comfortable and clean rooms added to the positive experience, complemented by the commendable attention given by the staff.
However, there were occasional mentions of inconsistent service at the reception desk with some guests encountering rudeness or a lack of attentiveness, particularly towards Spanish-speaking guests. Despite these few negative experiences, the overall sentiment towards the hotel's staff remains largely favorable, underscoring a mostly enjoyable and well-attended experience for visitors at Hotel San Pedro Puebla.
Pool
However, the pool area is not without its drawbacks. Several guests mentioned that the pool was closed for renovations during their stay, which understandably led to some disappointment. Even when open, complaints about the pool's water temperature being colder than expected and the limited schedule were recurring themes. Some also pointed out that the heating system doesn't work well and that the pool area could benefit from more thorough cleaning. Additionally, the early closure of both the pool and the on-site restaurant was a minor inconvenience for some visitors. Despite these issues, the overall feedback indicates that the pool is a valued amenity when fully operational.
Yes, Hotel San Pedro Puebla has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel San Pedro Puebla.
No, Hotel San Pedro Puebla doesn't allow dogs.
No, parking facilities aren't available at Hotel San Pedro Puebla.
No, Hotel San Pedro Puebla doesn't have a gym.
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