Hotel Star Express Puebla - Central CAPU
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Summary of reviewsHotel Star Express Puebla - Central CAPU proves to be an excellent option for travelers seeking convenient access to transportation, thanks to its prime location directly opposite the Puebla Central Bus Station (CAPU). This perfect placement is bolstered by easy access to a variety of nearby eateries, making the hotel an ideal choice for those reliant on public transport or traveling for work.
The hotel's cleanliness is frequently highlighted with both rooms and bathrooms maintained to a high standard, creating a comfortable, hygienic environment for guests. The modern facilities and design further enhance the overall stay experience. While the surrounding area may appear a bit rundown, the hotel's interior standards and comfort levels exceed expectations and provide a sense of safety.
Guests consistently praise the breakfast offerings at Hotel Star Express Puebla - Central CAPU for their quality and flavor. The breakfast, which features both sweet and savory options and includes a Sunday buffet, receives positive reviews for the friendliness and excellent service of the kitchen staff. The availability of in-room breakfast delivery adds to the convenience and overall satisfaction.
The rooms are appreciated for their cleanliness, comfort and essential amenities. While some guests note that the beds and pillows are firmer than expected, the rooms are generally seen as good value for money. The hotel ensures accessible accommodations for guests with wheelchairs, further highlighting its inclusive approach.
The staff at Hotel Star Express Puebla - Central CAPU receives exceptional praise across various reviews. From receptionists to cleaners and kitchen staff, employees are described as friendly, attentive and helpful, contributing to a welcoming atmosphere. Specific individuals have been singled out for their commendable service, enhancing the overall guest experience.
Despite mixed feedback on the firmness of the beds, the hotel stands out as an economic choice for budget-conscious travelers, particularly those needing easy bus terminal access. While the hotel is quite basic and may not cater to tourists wanting to explore Puebla in depth, it succeeds in providing a comfortable and practical stay, making it a top choice for short-term visitors and those prioritizing convenience.
Categories
The hotel's cleanliness is frequently highlighted with both rooms and bathrooms maintained to a high standard, creating a comfortable, hygienic environment for guests. The modern facilities and design further enhance the overall stay experience. While the surrounding area may appear a bit rundown, the hotel's interior standards and comfort levels exceed expectations and provide a sense of safety.
Guests consistently praise the breakfast offerings at Hotel Star Express Puebla - Central CAPU for their quality and flavor. The breakfast, which features both sweet and savory options and includes a Sunday buffet, receives positive reviews for the friendliness and excellent service of the kitchen staff. The availability of in-room breakfast delivery adds to the convenience and overall satisfaction.
The rooms are appreciated for their cleanliness, comfort and essential amenities. While some guests note that the beds and pillows are firmer than expected, the rooms are generally seen as good value for money. The hotel ensures accessible accommodations for guests with wheelchairs, further highlighting its inclusive approach.
The staff at Hotel Star Express Puebla - Central CAPU receives exceptional praise across various reviews. From receptionists to cleaners and kitchen staff, employees are described as friendly, attentive and helpful, contributing to a welcoming atmosphere. Specific individuals have been singled out for their commendable service, enhancing the overall guest experience.
Despite mixed feedback on the firmness of the beds, the hotel stands out as an economic choice for budget-conscious travelers, particularly those needing easy bus terminal access. While the hotel is quite basic and may not cater to tourists wanting to explore Puebla in depth, it succeeds in providing a comfortable and practical stay, making it a top choice for short-term visitors and those prioritizing convenience.
Business Hotel
The 'Express' designation implies this hotel offers streamlined services catering to travelers, including those on business trips. It is expected to provide necessary amenities such as internet access.
Cheap Hotel
Listed among cheap hotel options in Puebla, this hotel offers economical rates, catering to guests looking for affordable places to stay.
3-Star Hotel
This hotel offers practical accommodations with necessary amenities. It is suitable for travelers looking for a convenient and budget-friendly option.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Hotel Star Express Puebla - Central CAPU boasts a prime location for those needing easy access to transportation, situated directly opposite the Puebla Central Bus Station (CAPU). Many guests find the proximity to the bus terminal exceptionally convenient, making it ideal for travelers who rely on public transport or have work-related travel needs. The hotel's location is also noted for being close to various eateries, adding to its practicality.
However, while the majority of reviews appreciate the strategic placement near the CAPU, some travelers note that the area surrounding the hotel can appear rundown and potentially unsafe. Despite this, the hotel itself maintains high standards of cleanliness, safety and comfort, often described as being in excellent condition and reasonably priced.
In summary, Hotel Star Express Puebla - Central CAPU is a great option for those prioritizing convenience and clean accommodations, especially if frequent access to the bus terminal is required. The area might not be the most visually appealing or safe, but the hotel's services and facilities generally surpass guest expectations.
Hotel Star Express Puebla - Central CAPU receives consistent praise for its breakfast offerings, garnering high marks for quality, flavor and service. Guests commonly describe the breakfast as very good, delicious and of high quality. Many reviews highlight the friendliness and excellent service provided by the kitchen staff. The breakfast includes both sweet and savory options, often made to order, ensuring freshness and satisfaction.
On Sundays, guests can enjoy a buffet that adds variety, though some feel that the breakfast could use more options to diversify the experience. Despite limited table space and some mentions of simplicity, the breakfast is generally seen as complete with reasonable portions that meet expectations. The option to have breakfast in the restaurant or delivered to the room adds to the convenience and positive experience. Overall, the breakfast at Hotel Star Express Puebla - Central CAPU is a notable feature, enhancing the value of the stay for many guests.
Hotel Star Express Puebla - Central CAPU offers a blend of clean and comfortable rooms that align well with the promotional photos online. Guests appreciate the essential amenities provided in each room, along with the friendly and approachable staff, who are attentive to special requests. Rooms are described as nice and good for the price, featuring excellent facilities and well-maintained conditions.
The shower facilities stand out positively and bathrooms are noted for their aesthetic appeal. The hotel accommodates guests with wheelchairs, ensuring inclusive accessibility.
However, some reviews mention certain drawbacks. A few guests found the beds and pillows harder compared to similar hotels and the double rooms felt small with limited space between the wall and beds. Additionally, the lack of air conditioning was noted and some occasional issues with room cleanliness and thin walls that impacted privacy.
Overall, the rooms are commendable for their cleanliness and essential comforts, making them good value for money despite some minor shortcomings.
Hotel Star Express Puebla - Central CAPU receives mixed feedback regarding its beds. A common observation is the firmness of the mattresses with many guests finding them hard and somewhat uncomfortable. While some guests describe the beds as very hard, almost like sleeping on a rock, others note them as firm but manageable. Although the beds might not be the most comfortable for all, the rooms are reported to be clean and well-maintained, ensuring a pleasant stay in other aspects. The friendly and professional demeanor of the reception staff also stands out as a positive highlight. However, for those sensitive to bed firmness, it may be worth considering these consistent remarks before booking.
Hotel Star Express Puebla - Central CAPU receives high marks for its outstanding cleanliness and modern facilities. Many reviews emphasize that both rooms and bathrooms are meticulously clean, creating a comfortable and hygienic environment for guests. The hotel's overall maintenance of cleanliness at all times further demonstrates its dedication to guest satisfaction.
The hotel is ideally located next to the bus terminal, providing convenient access for travelers. Guests appreciate the spacious rooms with comfortable accommodations, such as two queen beds in some rooms, enhancing their stay's comfort. The friendly and attentive staff are also frequently highlighted, contributing to a welcoming atmosphere.
Guests find the breakfast satisfactory, complementing the cleanliness and comfort of the facilities. Reviewers often mention the modern design of the rooms, underscoring the hotel's commitment to a pleasant stay experience. Hygiene measures are thoroughly maintained, particularly important during pandemic times, which adds to the hotel's appeal. Overall, cleanliness, friendly service and a comfortable environment make Hotel Star Express Puebla - Central CAPU a top choice for travelers.
Hotel Star Express Puebla - Central CAPU consistently receives high praise for its dedicated and friendly staff. Guests notably highlight the exceptional attention from the receptionists and commend their excellent service. Across the board, staff members, including the cleaning and kitchen teams, are acknowledged for their friendliness and attentiveness. Special mentions go to individuals like Rafaela and Raúl, appreciated for their helpfulness.
The overall experience is marked by a welcoming and kind approach from all personnel, ensuring a pleasant stay for visitors. Guests are particularly pleased with the cleanliness and comfort of the facilities, thanks to the diligent and dedicated efforts of the staff. Whether interacting with the cooks or the reception team, visitors find the service to be super attentive and kind, creating a positive and memorable experience at the hotel.
Hotel Star Express Puebla - Central CAPU offers a satisfactory experience for travelers, particularly those seeking a perfect location near the CAPU bus terminal. The staff stands out for their super helpful service, contributing to the hotel's good service-price relationship. The hotel provides good value for money, making it an economic choice for those on a budget.
Guests have noted that while the hotel is very basic, it suffices for work-related stays or for those simply looking to spend the night. The price is reasonable and for those traveling with the primary purpose of catching an early bus, its location is ideal. The hotel's facilities do not exceed expectations, but it fulfills its objective effectively.
Although it may not be suitable for tourists looking to experience Puebla in depth, it offers a good rest and an acceptable stay. It’s a good option for those prioritizing proximity to the bus station and a comfortable, no-frills experience.
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Location
However, while the majority of reviews appreciate the strategic placement near the CAPU, some travelers note that the area surrounding the hotel can appear rundown and potentially unsafe. Despite this, the hotel itself maintains high standards of cleanliness, safety and comfort, often described as being in excellent condition and reasonably priced.
In summary, Hotel Star Express Puebla - Central CAPU is a great option for those prioritizing convenience and clean accommodations, especially if frequent access to the bus terminal is required. The area might not be the most visually appealing or safe, but the hotel's services and facilities generally surpass guest expectations.
Breakfast
On Sundays, guests can enjoy a buffet that adds variety, though some feel that the breakfast could use more options to diversify the experience. Despite limited table space and some mentions of simplicity, the breakfast is generally seen as complete with reasonable portions that meet expectations. The option to have breakfast in the restaurant or delivered to the room adds to the convenience and positive experience. Overall, the breakfast at Hotel Star Express Puebla - Central CAPU is a notable feature, enhancing the value of the stay for many guests.
Rooms
The shower facilities stand out positively and bathrooms are noted for their aesthetic appeal. The hotel accommodates guests with wheelchairs, ensuring inclusive accessibility.
However, some reviews mention certain drawbacks. A few guests found the beds and pillows harder compared to similar hotels and the double rooms felt small with limited space between the wall and beds. Additionally, the lack of air conditioning was noted and some occasional issues with room cleanliness and thin walls that impacted privacy.
Overall, the rooms are commendable for their cleanliness and essential comforts, making them good value for money despite some minor shortcomings.
Beds
Cleanliness
The hotel is ideally located next to the bus terminal, providing convenient access for travelers. Guests appreciate the spacious rooms with comfortable accommodations, such as two queen beds in some rooms, enhancing their stay's comfort. The friendly and attentive staff are also frequently highlighted, contributing to a welcoming atmosphere.
Guests find the breakfast satisfactory, complementing the cleanliness and comfort of the facilities. Reviewers often mention the modern design of the rooms, underscoring the hotel's commitment to a pleasant stay experience. Hygiene measures are thoroughly maintained, particularly important during pandemic times, which adds to the hotel's appeal. Overall, cleanliness, friendly service and a comfortable environment make Hotel Star Express Puebla - Central CAPU a top choice for travelers.
Staff
The overall experience is marked by a welcoming and kind approach from all personnel, ensuring a pleasant stay for visitors. Guests are particularly pleased with the cleanliness and comfort of the facilities, thanks to the diligent and dedicated efforts of the staff. Whether interacting with the cooks or the reception team, visitors find the service to be super attentive and kind, creating a positive and memorable experience at the hotel.
3 Star
Guests have noted that while the hotel is very basic, it suffices for work-related stays or for those simply looking to spend the night. The price is reasonable and for those traveling with the primary purpose of catching an early bus, its location is ideal. The hotel's facilities do not exceed expectations, but it fulfills its objective effectively.
Although it may not be suitable for tourists looking to experience Puebla in depth, it offers a good rest and an acceptable stay. It’s a good option for those prioritizing proximity to the bus station and a comfortable, no-frills experience.
No, Hotel Star Express Puebla - Central CAPU doesn't have any pool.
No, a spa isn't available at Hotel Star Express Puebla - Central CAPU.
No, Hotel Star Express Puebla - Central CAPU doesn't allow dogs.
No, parking facilities aren't available at Hotel Star Express Puebla - Central CAPU.
Yes, Hotel Star Express Puebla - Central CAPU has a gym.
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