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Summary of reviewsHotel Teresita, situated in the heart of Puebla's historic center, emerges as a top choice for visitors eager to explore the vibrant city. Its prime location, just a block from the cathedral and a short walk from the main square (Zocalo), receives consistent praise for providing easy access to restaurants, shops and cultural sites, all within a bustling yet safe neighborhood. The hotel's cleanliness and the welcoming, attentive service from the staff significantly enhance the overall guest experience.
While the hotel does not offer a traditional breakfast, guests appreciate the complimentary quality coffee and the availability of free water and access to a coffee machine, making mornings pleasant. The rooms, though small with limited ventilation, are maintained in a clean and orderly condition, suitable for shorter stays. The comfortable beds and functional amenities contribute to a cozy atmosphere, despite some issues with the dated furnishings and occasional plumbing smells.
The staff at Hotel Teresita stand out for their friendliness and helpfulness, often going above and beyond to assist visitors, creating an inviting and supportive environment. However, occasional isolated instances of unhelpful interactions have been noted. Cleanliness is a highlight with guests frequently mentioning the pristine condition of the rooms and the attentive daily cleaning service.
Wi-Fi experiences are mixed with some guests reporting a satisfactory connection, while others encounter significant connectivity issues, particularly on higher floors. Despite the offsite parking being a minor inconvenience, the complimentary parking available a short distance away is appreciated and suits the urban setting.
Hotel Teresita is also favored by families, providing a warm and familiar environment, ideal for family vacations despite occasional noise from children. However, bed comfort is an area that needs attention with many guests finding the mattresses uncomfortably hard and old, impacting the overall comfort of their stay.
In summary, Hotel Teresita offers an excellent balance of location, cleanliness and friendly service, making it a viable option for budget-conscious travelers looking to explore Puebla's historical charm. Improving room ventilation, updating beds and enhancing Wi-Fi services could further elevate the guest experience. Show more
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Categories
Cheap Hotel
This hotel is located in Puebla. It provides budget-friendly accommodations for travelers.
Family Friendly Hotel
Hotel with Parking
Room Types
Standard RoomOffering free toiletries, this double room includes a private bathroom with a shower. This double room has a seating area, a wardrobe, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Double Room with Two Double BedsFeaturing free toiletries, this quadruple room includes a private bathroom with a shower. This quadruple room has a seating area, a wardrobe, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.
Single RoomProviding free toiletries, this single room includes a private bathroom with a shower. This single room features a wardrobe, a tiled floor, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Hotel Teresita enjoys a prime location right in the heart of Puebla's historic center, making it an ideal base for exploring the city. Guests frequently praise its proximity to key attractions, such as being just a block away from the cathedral and a short walk from the main square (Zocalo). The surrounding area is bustling with restaurants, shops and cultural sites, providing ample activities and conveniences within walking distance.
Visitors also appreciate the easy access to transportation and the quiet, safe neighborhood that contributes to a comfortable stay. The hotel itself is noted for its cleanliness and the friendly, attentive service provided by the staff, which further enhances the overall experience.
Despite a minor inconvenience with off-site parking, Hotel Teresita offers an excellent balance of location, value for money and welcoming atmosphere, making it a top choice for travelers eager to explore Puebla's rich history and vibrant culture.
Breakfast
Hotel Teresita offers a satisfying experience when it comes to morning refreshments, despite not including a traditional breakfast. Guests frequently enjoy the complimentary coffee, which is noted for its quality. The availability of free water and access to a coffee machine further add convenience for those who like to start their day with a drink. Although a full breakfast isn't provided, guests seem content with the offerings available, especially the good coffee that is consistently praised. The tranquil environment also complements the morning experience at the hotel.
Rooms
Hotel Teresita presents a unique blend of location-centric convenience and functional amenities, all set within the historic heart of the city. While the rooms are consistently described as very small and lack ventilation, they maintain a cozy and clean environment. Guests appreciated the cleanliness and functional elements, such as the comfortable beds and well-maintained facilities, ideal for shorter stays. Despite the rooms' compact size, they are noted to be functional and sufficient for a night's rest.
The service at Hotel Teresita stands out with friendly and attentive staff who contribute to a pleasant experience. The location is frequently praised for its central position, offering beautiful views and easy access to the city's attractions. However, the aesthetics and amenities of the rooms leave much to be desired with recurring issues related to inadequate ventilation, occasional plumbing smells and dated furnishings.
For those seeking a budget-friendly option and prioritizing location and basic comfort, Hotel Teresita can be a viable choice. However, it's essential to set expectations regarding the room size and some potential discomforts, ensuring a brief and practical stay in the vibrant historic center.
Beds
Hotel Teresita boasts a highly convenient location, making it easy for guests to explore the area without needing a taxi, which adds to the appeal for travelers who enjoy frequent outings. Additionally, the rooms are functional and generally clean with some reviewers highlighting comfortable beds and a satisfactory rest. However, a common theme among the reviews is the discomfort caused by the beds.
Many guests found the beds and mattresses to be uncomfortably hard with some describing them as extremely rigid or as hard as a rock. The quality of the mattresses seems to be a significant concern, as they are often reported to be old, worn out and deteriorating. Issues like squeaky springs and flat pillows further detract from the comfort. There are also remarks about the bed covers being dirty and the overall bed cleanliness not meeting expectations.
For those who prioritize bed comfort during their stay, these issues could pose a considerable drawback. Despite the advantageous location and clean rooms, the prevalent criticisms regarding bed comfort suggest that improvements in this area could greatly enhance the guest experience at Hotel Teresita.
Cleanliness
Hotel Teresita stands out for its commendable cleanliness and hospitable environment, consistently highlighted in guest reviews. Visitors frequently praised the overall cleanliness of the hotel with specific emphasis on the pristine condition of the rooms and bathrooms. The place is described as very clean orderly and well-maintained with facilities that are both functional and comfortable.
Guests appreciated the daily room cleaning service, ensuring that rooms were kept fresh with regular towel changes. The attentive and friendly staff also contribute to a pleasant stay, often mentioned alongside the hotel's cleanliness.
Despite some isolated complaints about hygiene lapses, such as incomplete floor cleaning or specific areas needing more attention, the majority of reviews affirm that Hotel Teresita is a clean and suitable choice for rest. Its central location and clean amenities add to the overall positive experience, making it a great place to stay for visitors seeking a clean and welcoming accommodation.
Staff
Hotel Teresita receives high praise for its staff in many guest reviews. The hotel staff is consistently described as very friendly, courteous and attentive, contributing significantly to the positive experiences of its guests. Notably, the reception staff is highlighted for being welcoming and helpful, often going above and beyond to assist guests with inquiries and needs, such as locating parking or providing additional information about the area.
Many guests commend the overall customer service, emphasizing that the treatments they received were excellent and respectful. There is frequent mention of the staff's kindness and empathy with particular kudos given to the maids for their friendly demeanor and thorough service.
However, not all reviews are entirely positive. There are occasional mentions of unhelpful or rude interactions, especially with specific reception staff, which appear to be isolated incidents rather than the norm.
Overall, the staff at Hotel Teresita are lauded for their friendliness, helpfulness and personal attention, contributing to an inviting and supportive atmosphere that leaves many guests eager to return.
Wi-Fi
The wifi experience at Hotel Teresita has garnered mixed feedback from guests. On a positive note, some reviews mention good and functional wifi with no problems, providing a satisfactory experience for those who needed reliable internet access. However, a significant number of guests reported issues such as a very bad signal, internet service that didn't work and difficulties connecting devices. Problems were also noted on specific floors with no internet available on the 4th floor and intermittent disconnections. Despite some guests benefiting from good wifi, others described it as the worst in Mexico, highlighting the need for improvements in the hotel's internet services.
Parking
Hotel Teresita offers parking solutions that are generally appreciated by guests, especially for a hotel located in the city center. The parking service, though not onsite, is complimentary and considered functional by many visitors. Guests have highlighted the availability of parking, which is a notable feature, though it is situated a few blocks away from the hotel. Despite the distance, ranging from one to five blocks, the arrangement with Reforma parking lot provides a reliable option.
Several reviews mentioned the lack of valet parking directly at the hotel and some guests found the distance to the parking facility inconvenient. However, the efficiency and cleanliness of the parking service received positive remarks, suggesting that the arrangement works well for an urban setting. In summary, while the offsite parking requires a short walk, it is free, available and functional, contributing to a convenient overall experience for guests at Hotel Teresita.
Family
Hotel Teresita is a family-oriented establishment that stands out as a top choice for families looking for a pleasant and enjoyable stay. Despite a few mentions of noise from kids running around, guests consistently highlight the hotel's suitability for family vacations, even during cold weather. The environment fosters a sense of warmth and familiarity, making it an excellent place for family visits. Families who have stayed there find it to be an inviting and comfortable option, contributing to many enjoyable nights spent together.
No, Hotel Teresita doesn't have any pool.
No, a spa isn't available at Hotel Teresita.
No, Hotel Teresita doesn't allow dogs.
Yes, parking facilities are available at Hotel Teresita.