Hotel Villa Florida Puebla
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Summary of reviewsHotel Villa Florida Puebla receives considerable praise for its excellent location in the Angelopolis area. Guests appreciate the strategic position, offering convenient access to shopping centers, dining spots and key venues such as Plaza Angelopolis, making it an ideal base for both leisure and business travelers. The safety of the surrounding area and easy accessibility by car, coupled with available parking, further enhance its appeal.
Guest opinions on the breakfast offerings are mixed. On the positive side, some enjoy the simplicity and quality of the complimentary breakfast, which includes eggs to order, chilaquiles and coffee or tea. However, others feel the variety and portion sizes are insufficient and there are issues with communication regarding the coverage of children under the plan. The additional cost for a more complete buffet and service inconsistencies are also points of dissatisfaction.
The rooms at Hotel Villa Florida Puebla are generally appreciated for their spaciousness, cleanliness and comfort. Guests highlight the cozy beds and well-maintained ambiance. However, some rooms show signs of aging, such as outdated bathrooms and noisy air conditioning units. Despite minor maintenance concerns and occasional lapses in room readiness and restroom cleanliness, the overall pleasant environment and excellent location make the hotel a commendable choice.
Cleanliness throughout the hotel is a standout feature with many guests remarking on the impeccable upkeep of the rooms and overall property. The helpful and attentive staff contribute positively to this experience, although there are minor inconsistencies such as rooms not being ready on arrival and questions about bedspread hygiene.
Staff at Hotel Villa Florida Puebla are often praised for their friendliness and helpfulness, particularly specific members like Felipe in the lobby. Most guests find the team welcoming and attentive, though some reviews point out variability in staff performance, especially at the reception and breakfast areas. Issues at the check-in counter and slow service in the dining area suggest a need for improved training and consistency.
The pool facilities receive mixed reviews. Guests appreciate the ambiance and cleanliness of the covered pool and the addition of a small jacuzzi. However, the lack of heating and need for maintenance detract from the overall experience, highlighting areas for improvement.
Parking is noted as secure and private, providing a stress-free experience despite a steep ramp and occasional sensor detection issues at the exit gate. The parking meets most guests' needs, complementing the hotel's comfortable accommodations.
Feedback on beds varies with many guests finding them and the pillows very comfortable, while some note the mattresses are too firm or hard. Despite these individual preferences, the overall impression of the bedding skews positively.
In summary, Hotel Villa Florida Puebla is highly regarded for its prime location, overall cleanliness and spacious, comfortable rooms. With friendly staff and convenient parking, it offers a generally pleasant experience, though there is room for improvement in breakfast variety, pool maintenance and training consistency across the staff.
Categories
Guest opinions on the breakfast offerings are mixed. On the positive side, some enjoy the simplicity and quality of the complimentary breakfast, which includes eggs to order, chilaquiles and coffee or tea. However, others feel the variety and portion sizes are insufficient and there are issues with communication regarding the coverage of children under the plan. The additional cost for a more complete buffet and service inconsistencies are also points of dissatisfaction.
The rooms at Hotel Villa Florida Puebla are generally appreciated for their spaciousness, cleanliness and comfort. Guests highlight the cozy beds and well-maintained ambiance. However, some rooms show signs of aging, such as outdated bathrooms and noisy air conditioning units. Despite minor maintenance concerns and occasional lapses in room readiness and restroom cleanliness, the overall pleasant environment and excellent location make the hotel a commendable choice.
Cleanliness throughout the hotel is a standout feature with many guests remarking on the impeccable upkeep of the rooms and overall property. The helpful and attentive staff contribute positively to this experience, although there are minor inconsistencies such as rooms not being ready on arrival and questions about bedspread hygiene.
Staff at Hotel Villa Florida Puebla are often praised for their friendliness and helpfulness, particularly specific members like Felipe in the lobby. Most guests find the team welcoming and attentive, though some reviews point out variability in staff performance, especially at the reception and breakfast areas. Issues at the check-in counter and slow service in the dining area suggest a need for improved training and consistency.
The pool facilities receive mixed reviews. Guests appreciate the ambiance and cleanliness of the covered pool and the addition of a small jacuzzi. However, the lack of heating and need for maintenance detract from the overall experience, highlighting areas for improvement.
Parking is noted as secure and private, providing a stress-free experience despite a steep ramp and occasional sensor detection issues at the exit gate. The parking meets most guests' needs, complementing the hotel's comfortable accommodations.
Feedback on beds varies with many guests finding them and the pillows very comfortable, while some note the mattresses are too firm or hard. Despite these individual preferences, the overall impression of the bedding skews positively.
In summary, Hotel Villa Florida Puebla is highly regarded for its prime location, overall cleanliness and spacious, comfortable rooms. With friendly staff and convenient parking, it offers a generally pleasant experience, though there is room for improvement in breakfast variety, pool maintenance and training consistency across the staff.
Family Friendly Hotel
A key feature for families at this hotel is the presence of a children's pool, ensuring a suitable and fun aquatic experience for younger guests. It is located in the accessible Angelopolis area.
Hotel with Swimming Pool
This hotel features a pool that adds to the hotel's recreational offerings. The pool area is designed to provide a pleasant and relaxing environment for guests.
Heated Pool Indoor Pool
Accessible Hotel
This hotel features rooms and facilities for disabled guests, a lift, and is wheelchair-accessible. Upper floors are accessible by elevator.
Hotel with EV Charging Stations
Hotel Villa Florida Puebla includes EV charging facilities, catering to the needs of electric vehicle users. The provision of charging stations ensures that guests can conveniently power their vehicles on-site.
Hotel with Indoor Pool
Hotel Villa Florida Puebla offers an indoor pool, a hot tub, and a children's pool, catering to both adults seeking relaxation and families with young swimmers. It also includes a gym for guest use.
Hotel for Honeymoon
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Hotel with Heated Pool
Guest Reviews
Hotel Villa Florida Puebla is consistently praised for its excellent location, making it a top choice for travelers. Positioned strategically in the Angelopolis area, the hotel offers convenient access to shopping centers, dining spots and important venues. Many guests highlighted the proximity to Plaza Angelopolis and other commercial areas, which makes it ideal for both leisure and business travel. Safety in the surrounding area further enhances its appeal.
Guests frequently noted the ease with which they could attend events, visit nearby shops and dine at good restaurants. The accessibility by car, coupled with available parking, adds to the convenience for visitors. The hotel's location allows guests to move around comfortably, ensuring a stress-free experience. The nearby hospital is a notable reference point for some visitors.
Overall, Hotel Villa Florida Puebla stands out for its excellent location, providing a perfect base for exploring the area and attending to various activities.
Reviews for the breakfast at Hotel Villa Florida Puebla present a mixed picture. On the positive side, some guests appreciated the simplicity of the complimentary breakfast, noting it includes eggs to order, chilaquiles, juice or fruit, coffee or tea and bread. The American breakfast received praise for being very good and there were mentions of delicious coffee and satisfying morning meals. One guest highlighted the breakfast as a good start to the day, while another found the taste and quality acceptable.
However, numerous guests expressed disappointment with the limited variety and sparse portions of the included breakfast. Several were unhappy to find their children were not covered under the complimentary plan, which they felt wasn't clearly communicated at booking. The additional cost for a more complete buffet was noted, but even then, some felt the options lacked variety and that the value was not sufficient. Service issues in the dining area, ranging from slow service to inconsistency in readiness, were also frequently mentioned.
Overall, while some found the breakfast offerings to be good enough to start their day, others felt improvements were needed in variety, portion size and guest communication.
Hotel Villa Florida Puebla offers a mixed experience when it comes to its rooms. Guests frequently praise the spaciousness, cleanliness and comfort of the rooms, highlighting the comfortable beds and pleasant ambiance. Many find the rooms to be very beautiful and cozy with ample space and bright lighting. The hotel's facilities are also noted for being clean and well-maintained and the helpful staff contribute positively to the overall experience.
However, some areas show signs of age with outdated bathrooms, noisy air conditioning units and a shortage of electrical outlets. There are occasional lapses such as delays in room delivery and cleanliness issues in the restrooms. Despite these drawbacks, the hotel's excellent location and the generally pleasant room environment make it a commendable choice for many visitors.
Guests of Hotel Villa Florida Puebla have provided mixed feedback regarding the beds. Several guests have praised the beds and pillows for being very comfortable, emphasizing the overall comfort they experienced. Some even described the beds as super comfortable and excellent. The housekeeping staff consistently ensured that the beds were made daily, adding to the overall positive experience for many guests.
However, other guests have noted inconsistencies in the quality of the mattresses. A portion of the feedback highlights that some found the beds to be too firm or hard, which detracted from their comfort levels. There were occasional mentions of bedspreads not being cleaned properly, which can affect the overall impression of the bedding quality.
Overall, the majority of feedback on the beds skews positively, though potential guests should be aware that personal preferences on mattress firmness may vary.
Hotel Villa Florida Puebla many guest highlight the impeccable standards of cleanliness maintained throughout the property. They frequently mention the overall state of the rooms, describing them as very clean, comfortable and well-kept. The spaciousness of the rooms, complete with full-length mirrors, large screens and abundant storage space, adds to the appeal with guests appreciating the meticulous upkeep and comfort provided.
The hotel's facilities are also noted for being in optimal condition, contributing to a pleasant and comfortable stay. The attentive and helpful staff further enhance the experience, ensuring that cleanliness and order are maintained consistently. The hotel's prime location, which allows for convenient exploration of the surrounding area, is another positive aspect frequently mentioned.
However, a few reviews point out inconsistencies. Some guests encountered issues such as rooms not being ready on arrival, dirty bathroom conditions and minor maintenance concerns like older televisions and kitchen cleanliness. Additionally, the bedspreads' hygiene was questioned by a few visitors, suggesting a need for regular cleaning or replacements.
Overall, the hotel's exceptional cleanliness, combined with comfortable accommodations and attentive service, generally leaves a positive impression on its guests, despite a few areas that could benefit from improvement.
Visitors to Hotel Villa Florida Puebla consistently praised the hotel's staff for their friendliness and helpfulness, particularly noting the exceptional service from staff members like Felipe in the lobby. Many found the team welcoming, kind and attentive with numerous positive mentions of staff being always willing to help and resolve any questions guests had.
However, some guests reported variability in staff performance. While several reviews mentioned consistent positive attention and a warm reception, others found the attitude of the reception staff to be cold, apathetic and lacking in empathy. Issues at the check-in counter seemed to be a recurring theme with some guests experiencing rude or unenthusiastic service from the receptionists.
In the breakfast area, there were instances where the staff did not adequately explain the menu options included with the stay and service was described as slow at times. Despite these occasional lapses, feedback largely highlighted the overall kindness and exceptional service provided by the hotel's team. There is a clear suggestion for the hotel to improve training and motivation for consistency across the board, especially at the reception and restaurant areas.
'Hotel Villa Florida Puebla' offers a mixed experience when it comes to its pool facilities. Many guests appreciate the ambiance of the covered pool, which provides a welcome respite from the elements. The pool is reported to be very clean, which is a recurring positive point. Additionally, the presence of a small jacuzzi adds to the overall enjoyment.
However, guests have noted a few areas for improvement. The pool is not heated with several reviews mentioning that the water can be quite cold, which can be particularly noticeable during evening hours. Some guests feel that the pool area requires maintenance and could benefit from remodeling as the facilities appear old and somewhat neglected.
On a brighter note, guests found the spacious rooms and breakfast to be satisfactory with the added convenience of self-parking being a highlight. The hotel makes an effort to remedy any issues quickly, such as correcting pricing errors and ensuring that breakfast tickets are distributed properly.
In essence, while the pool at Hotel Villa Florida Puebla has potential, addressing the temperature and maintenance concerns could significantly enhance the guest experience.
Hotel Villa Florida Puebla offers guests the convenience of private and secure parking. Many reviews highlight the ideal and safe nature of the parking facilities, contributing to an overall stress-free experience. However, guests did note that the ramp leading to the parking area is quite steep, which can be problematic for low-clearance vehicles. Some experienced difficulty with the sensor detecting cars at the exit gate. Despite this, the quick response in opening the gate and the assured security of the parking lot were consistently praised. While the parking is somewhat small and lacks valet service, it effectively meets the needs of most guests, complementing the hotel's comfortable accommodations.
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Location
Guests frequently noted the ease with which they could attend events, visit nearby shops and dine at good restaurants. The accessibility by car, coupled with available parking, adds to the convenience for visitors. The hotel's location allows guests to move around comfortably, ensuring a stress-free experience. The nearby hospital is a notable reference point for some visitors.
Overall, Hotel Villa Florida Puebla stands out for its excellent location, providing a perfect base for exploring the area and attending to various activities.
Breakfast
However, numerous guests expressed disappointment with the limited variety and sparse portions of the included breakfast. Several were unhappy to find their children were not covered under the complimentary plan, which they felt wasn't clearly communicated at booking. The additional cost for a more complete buffet was noted, but even then, some felt the options lacked variety and that the value was not sufficient. Service issues in the dining area, ranging from slow service to inconsistency in readiness, were also frequently mentioned.
Overall, while some found the breakfast offerings to be good enough to start their day, others felt improvements were needed in variety, portion size and guest communication.
Rooms
However, some areas show signs of age with outdated bathrooms, noisy air conditioning units and a shortage of electrical outlets. There are occasional lapses such as delays in room delivery and cleanliness issues in the restrooms. Despite these drawbacks, the hotel's excellent location and the generally pleasant room environment make it a commendable choice for many visitors.
Beds
However, other guests have noted inconsistencies in the quality of the mattresses. A portion of the feedback highlights that some found the beds to be too firm or hard, which detracted from their comfort levels. There were occasional mentions of bedspreads not being cleaned properly, which can affect the overall impression of the bedding quality.
Overall, the majority of feedback on the beds skews positively, though potential guests should be aware that personal preferences on mattress firmness may vary.
Cleanliness
The hotel's facilities are also noted for being in optimal condition, contributing to a pleasant and comfortable stay. The attentive and helpful staff further enhance the experience, ensuring that cleanliness and order are maintained consistently. The hotel's prime location, which allows for convenient exploration of the surrounding area, is another positive aspect frequently mentioned.
However, a few reviews point out inconsistencies. Some guests encountered issues such as rooms not being ready on arrival, dirty bathroom conditions and minor maintenance concerns like older televisions and kitchen cleanliness. Additionally, the bedspreads' hygiene was questioned by a few visitors, suggesting a need for regular cleaning or replacements.
Overall, the hotel's exceptional cleanliness, combined with comfortable accommodations and attentive service, generally leaves a positive impression on its guests, despite a few areas that could benefit from improvement.
Staff
However, some guests reported variability in staff performance. While several reviews mentioned consistent positive attention and a warm reception, others found the attitude of the reception staff to be cold, apathetic and lacking in empathy. Issues at the check-in counter seemed to be a recurring theme with some guests experiencing rude or unenthusiastic service from the receptionists.
In the breakfast area, there were instances where the staff did not adequately explain the menu options included with the stay and service was described as slow at times. Despite these occasional lapses, feedback largely highlighted the overall kindness and exceptional service provided by the hotel's team. There is a clear suggestion for the hotel to improve training and motivation for consistency across the board, especially at the reception and restaurant areas.
Pool
However, guests have noted a few areas for improvement. The pool is not heated with several reviews mentioning that the water can be quite cold, which can be particularly noticeable during evening hours. Some guests feel that the pool area requires maintenance and could benefit from remodeling as the facilities appear old and somewhat neglected.
On a brighter note, guests found the spacious rooms and breakfast to be satisfactory with the added convenience of self-parking being a highlight. The hotel makes an effort to remedy any issues quickly, such as correcting pricing errors and ensuring that breakfast tickets are distributed properly.
In essence, while the pool at Hotel Villa Florida Puebla has potential, addressing the temperature and maintenance concerns could significantly enhance the guest experience.
Parking
Yes, Hotel Villa Florida Puebla has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Villa Florida Puebla.
No, Hotel Villa Florida Puebla doesn't allow dogs.
Yes, parking facilities are available at Hotel Villa Florida Puebla.
Yes, Hotel Villa Florida Puebla has a gym.
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