Kharma Suites

Puebla 19.00215300, -98.27150600 , 5838 Avenida Del Castillo (Show on Map)
9.0
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsKharma Suites is highly regarded for its impressive location, offering guests a balance between tranquility and accessibility. Situated in a safe and beautiful area, the hotel is conveniently close to essential amenities and popular attractions, making it ideal for both leisure and business travelers. The warm and welcoming staff provide exceptional service, contributing to a positive overall experience. Guests consistently praise the well-maintained and spacious rooms, which are elegantly designed and equipped with modern amenities, creating a comfortable and relaxing environment.

The hotel is recognized for its outstanding cleanliness, with both rooms and shared spaces kept in immaculate condition, further enhancing the guest experience. Kharma Suites' breakfast is generally appreciated for its taste and freshness, though guests express a desire for greater variety. The breakfast offerings, combined with the friendly service, make for an enjoyable start to the day.

Although the parking system at Kharma Suites is noted for its security and accessibility, some logistical challenges, such as limited space for larger vehicles and complicated access procedures, have been highlighted by guests. The comfort of the beds receives mixed reviews; while many guests find them comfortable, there is mention of variability in mattress and pillow quality.

Overall, Kharma Suites delivers a satisfying stay characterized by excellent location, cleanliness, and attentive service, with some areas identified for potential improvement to enhance the guest experience further.
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Categories
Hotel with Parking
Free parking is available at this hotel. It is noted that parking height restrictions apply.

Luxury Hotel

Small Hotel

5-Star Hotel

Room Types
Deluxe King Room The spacious double room provides air conditioning, a private entrance, a terrace with mountain views as well as a private bathroom featuring a shower.

Guest Reviews
9.0
Excellent
Location
Kharma Suites boasts an impressive location that consistently receives high praise from its guests. Situated in a safe and beautiful area, the hotel is conveniently set away from the bustle of the Historic Center but still within reach of numerous areas of interest. Many guests appreciate its proximity to essential amenities such as supermarkets, restaurants, and shopping malls, making it ideal for both leisure and business visitors. The hotel's surroundings are described as pleasant and exclusive, offering easy access to popular spots like Angelopolis and the Sonata area. The staff provides excellent service, contributing to a positive overall experience, along with well-maintained, spacious, and comfortable rooms. Although some guests found it a bit challenging to locate, many agree that the location provides great value for money. While it's mentioned that not all advertised features measure up to five-star expectations, the hotel's strategic placement and high level of comfort make it a desirable stay for anyone visiting the region.

Breakfast
Kharma Suites' guests generally express satisfaction with the breakfast offered, appreciating its taste and freshness. The breakfast includes coffee, fruit or juice, eggs to order, and toast, which many find delicious and akin to a homemade meal. The portion size is typically considered just right, contributing to an enjoyable start to the day. While guests have expressed enjoyment of the included breakfast, there is a noted desire for more variety and additional options, such as sweet breads, hotcakes, or accompaniments like sauces and cheese. Some reviews highlight the repetitiveness of the menu, suggesting a potential area for improvement. Service speed and the limited serving window, ending at 10 a.m., are areas where guests see room for enhancement. Despite some concerns about variety and service pace, guests consistently find the breakfast offerings to be a valued part of their experience at Kharma Suites.

Rooms
Kharma Suites impresses with its generously spacious and beautifully designed rooms, ensuring a stay marked by comfort and convenience. Guests frequently highlight the ample space offered, where large, well-designed interiors provide both aesthetic appeal and functionality, complete with modern amenities such as a coffee maker, desk, and balcony. The rooms stand out for their cleanliness, boasting spotless and roomy bathrooms with excellent shower pressure, adding to the luxurious experience. The suites are described as comfortable havens, ideal for relaxation, with elegant decor and thoughtful layouts that contribute to a pleasant atmosphere. Guests also appreciate the accommodating service and the picturesque views from their rooms, making Kharma Suites a delightful choice that balances comfort, style, and value.

Beds
Kharma Suites offers a mixed experience when it comes to bedding comfort. Many guests highlight the beds as being very comfortable, with some noting that they are large and accompanied by nice pillows. However, not all feedback is positive; some guests found the mattresses lacking in comfort and noted that the pillows could use an upgrade. While a few beds were described as hard or lacking comfort, overall, the majority of reviews appreciate the comfort of the beds. Combining this with clean and comfortable rooms and pleasant staff, Kharma Suites provides a satisfactory stay, although there is room for improvement in enhancing the overall sleeping experience.

Cleanliness
Kharma Suites has gained recognition for its exceptional cleanliness, as reflected in numerous guest reviews. Visitors have consistently praised the hotel for maintaining a very clean and tidy environment. The rooms and bathrooms stand out for their super clean and spacious nature, offering guests a comfortable and discreet stay. The hotel's facilities are not only good but appear to be well-maintained, promising a sense of luxury and tranquility. Additionally, the cleaning staff receive commendations for their dedication and attention to detail, ensuring that everything is immaculate. Despite some feedback indicating areas where cleaning details needed attention, Kharma Suites overall manages to uphold a top-notch standard of cleanliness, contributing to an inviting and restful atmosphere.

Staff
Kharma Suites is renowned for its exceptional staff who consistently leave a positive impression on guests. Visitors frequently highlight the exemplary service, describing the staff as very friendly, attentive, and always willing to go the extra mile. The reception staff, in particular, receive high praise for their kindness and readiness to assist with any request at any time. Guests also commend the staff's ability to seamlessly accommodate needs around the clock, even in emergencies as mentioned in an instance involving prompt medical assistance. Luz and the restaurant staff are often singled out for their outstanding service. Overall, the team's hospitality, politeness, and attentiveness significantly enhance the guest experience, making Kharma Suites a desirable destination for travelers seeking excellent service.

Parking
Kharma Suites offers guests the convenience of an underground parking garage, which comes with the comfort of 24-hour security personnel, ensuring a generally safe environment for vehicles. The parking is also noted for its accessibility, making it straightforward for most visitors to park their cars. However, guests have pointed out a few areas where improvements could be made. The parking system can be a bit complicated, with some challenges, such as limited space for larger vehicles and the need to call for entry after 9 PM due to lack of after-hours staff. Additionally, some visitors have expressed concerns over unclear signage and potential hazards like ditches that may pose issues for low vehicles. While the security of the parking facility is generally appreciated, addressing these logistical and safety concerns could enhance the overall experience for guests utilizing the hotel's parking services.


No, Kharma Suites doesn't have any pool.

No, a spa isn't available at Kharma Suites.

No, Kharma Suites doesn't allow dogs.

Yes, parking facilities are available at Kharma Suites.

No, Kharma Suites doesn't have a gym.

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