Puebla, Avenida 11 Oriente 20519.039637,-98.198881(Show on Map)
8.9
Excellent
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Milo Collection Hotel, located in the heart of Puebla’s historic center, offers an exceptional locale for those wishing to explore the vibrant city life and its iconic landmarks. Guests appreciate the hotel's proximity to the main square, Zócalo, Calle de los Sapos and the Amparo Museum, making it incredibly convenient to explore the city on foot.
Breakfast at the hotel has received mixed reviews. While some guests enjoyed the in-room continental breakfast and the option to dine on a terrace with views of the main churches, others found the morning meal offerings limited and basic. Despite this, the evening meals at the restaurant have been positively noted and the friendly staff and pleasant presentation of food items are redeeming aspects.
The rooms at Milo Collection Hotel garner considerable praise for their beauty, spaciousness and modern design. Guests are impressed by the meticulous decor and unique details in each room. With comfortable beds, well-furnished interiors and a 5-star ambiance, the rooms provide a restful retreat. Cleanliness is a standout feature with visitors frequently describing both the rooms and public spaces as spotless, reinforcing the hotel's high standards of hygiene.
The hotel staff is repeatedly commended for their exceptional service, friendliness and professionalism. Key team members are often mentioned for their remarkable service, ensuring guests feel welcomed and well cared for. The attentive staff contributes significantly to the warm and inviting atmosphere, making guests' stays memorable and comfortable.
However, parking at Milo Collection Hotel receives mixed feedback. The lack of on-site private parking forces guests to rely on a nearby lot, which is inconvenient and costly. Additionally, the parking meters and early closing times of the nearby lot add to the complexity of parking arrangements. Despite these issues, a guard overseeing cars near the hotel provides some level of security.
The beds at the hotel are generally highly praised for their comfort with clean bed linen and beautiful designs contributing to a positive sleeping experience. Some minor concerns about bed sizes and occasional odor issues are noted, but these are rare.
Overall, Milo Collection Hotel offers an excellent blend of location, room quality, cleanliness and superb service, making it a highly recommended choice for travelers seeking comfort and style in Puebla.
Categories
Luxury
The term 'Collection Hotel' often implies a curated selection of properties with unique characteristics and a focus on providing a distinctive guest experience, frequently associated with a higher level of service and design.
Honeymoon
Located in Puebla Centro, this hotel offers stylish accommodations and a convenient location for exploring the city. With its modern amenities and attentive service, it provides a comfortable and romantic stay for honeymooners.
Dog Friendly
This hotel is listed as pet-friendly. It offers a convenient location in Puebla and comfortable accommodations for guests and their pets.
Romantic
This boutique hotel is situated in the historic downtown area. It provides stylish accommodations and a quiet atmosphere, ideal for couples seeking a charming city retreat.
Parking
Sustainability Journey
Family
Business
Accessible
Small
5 Star
Room Types
Deluxe SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has soundproof walls, flat-screen TV with streaming services, an inner courtyard view, as well as chocolate for guests. The unit offers 1 bed.
Deluxe SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features soundproof walls, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit has 1 bed.
Junior SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit has 2 beds.
Superior SuiteThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Queen SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite features soundproof walls, flat-screen TV with streaming services, an inner courtyard view, as well as chocolate for guests. The unit has 2 beds.
Superior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has soundproof walls, flat-screen TV with streaming services, an inner courtyard view, as well as chocolate for guests. The unit offers 1 bed.
Superior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features soundproof walls, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit has 2 beds.
Presidential SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Presidential SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Superior SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Guest Reviews
8.9
Excellent
Review Summaries
Location
Milo Collection Hotel boasts an outstanding location, situated right in the heart of Puebla’s historic center. It offers unparalleled convenience for exploring the city's major attractions, all just a short stroll away. Guests appreciate that it’s very close to the main square and only blocks from the Zócalo and Calle de los Sapos, making it easy to enjoy the vibrant city life. The hotel is also within walking distance of the excellent Amparo Museum, a must-visit for art and history enthusiasts. Visitors consistently highlight the central and convenient location, perfect for those who wish to explore Puebla on foot. Whether you're visiting iconic landmarks or discovering charming local restaurants, Milo Collection Hotel’s prime placement ensures a seamless and enjoyable experience.
Breakfast
Breakfast at Milo Collection Hotel has received mixed feedback from guests. The included continental breakfast is described as very basic with some guests noting it consists of minimal offerings like toast, jam, muffins, small yogurt, coffee or tea. While some appreciated having breakfast brought to their room at no extra cost, others felt the offering was too limited and low-quality. Despite these shortcomings, some guests found the breakfast to be good or improved over subsequent days. Additionally, having breakfast on the terrace with a view of the main churches has been positively highlighted. The restaurant, which serves only breakfast and dinner, has been commended for its evening meals but is noted to need improvement in its breakfast service. Friendly staff and the beautiful presentation of items like bread, fruits and coffee provide a few redeeming qualities for the morning meal experience.
Rooms
Milo Collection Hotel boasts a range of accommodations that have impressed guests with their aesthetic and comfort. The rooms are often described as beautiful, spacious and modern with a meticulous attention to detail in their decor. The hotel's diverse room designs ensure that each visit offers a unique experience, adding charm and character to the stay.
The bedding and furniture add to the overall comfort with many guests appreciating the comfortable beds and excellent decor. The rooms are well-furnished and equipped, providing a quiet retreat with a 5-star feel, making them suitable for both restful nights and extended stays. Architectural elegance and unique details in each room further elevate the experience.
While there is no minibar service, the hotel makes up for it with thoughtful touches like complimentary breakfast delivery to the rooms, which is highly appreciated by guests. Cleanliness is another standout feature with rooms consistently reported as clean and tidy.
Overall, the Milo Collection Hotel delivers a high level of comfort and style, ideal for travelers seeking a luxurious and serene environment.
Beds
The beds at the Milo Collection Hotel generally receive high praise for their comfort, often being described as extremely comfortable, super comfy and very comfortable. Guests frequently highlight the clean bed linen and beautiful beds, noting that the comfortable sleeping arrangements contribute positively to their overall experience. A few outliers mention concerns like small bed sizes and occasional issues with unpleasant odors in the bedding, but such comments are rare. Overall, the hotel's bedding is comfortable and well-maintained, providing a restful night's sleep for most visitors.
Cleanliness
Milo Collection Hotel stands out for its remarkable cleanliness, consistently earning praise from its guests. Visitors frequently highlight the spotless conditions, describing the hotel as very clean and the rooms as spotless. Many commend the clean bed linen and towels, reinforcing the hotel's commitment to maintaining a high standard of hygiene. The hotel’s cleanliness extends to all areas with public spaces and rooms alike being described as clean and pleasant.
Guests also appreciate the meticulous housekeeping staff, who ensure that even minor issues, such as construction dust, are promptly addressed. This attention to detail contributes to an overall impression of spectacular cleanliness.
The hotel’s beautiful design and pleasant aesthetic do not go unnoticed with visitors noting the new facilities and the well-thought-out details that make their stay enjoyable. Located just a quick walk from the zocalo, Milo Collection Hotel combines top-notch cleanliness with convenience and impressive design, making it a highly recommended choice for travelers seeking both comfort and style.
Staff
At Milo Collection Hotel, guests repeatedly praise the exceptional demeanor and service of the staff. Synonymous with friendliness and professionalism, the staff have left a lasting positive impression on visitors. Key team members such as Mago and Erick are often singled out for their remarkable service. The attention to detail and willingness to help stand out with guests frequently describing the staff as amazing, welcoming and super attentive.
The reception service is noted to be exceptional, contributing significantly to the overall experience. Visitors find the team at Milo Collection Hotel not just friendly but also accommodating and responsive to their needs. The staff's kindness and attentiveness are consistently highlighted, creating a warm and inviting atmosphere throughout the hotel.
In addition to their superb interpersonal skills, the hotel staff is praised for being diligent and professional, ensuring that every guest feels valued and well-cared-for. This consistent level of service, coupled with their friendly and helpful nature, makes the staff at Milo Collection Hotel truly exemplary, fostering a stay that is both comfortable and memorable for guests.
Parking
Milo Collection Hotel receives mixed feedback regarding its parking facilities. While the hotel itself is praised for its overall wonderful experience, parking appears to be a significant challenge for guests. Many reviews indicate that there is no private parking on-site and guests must rely on a nearby parking lot, which can be inconvenient. This lot is not only a block away but also closes early at 8:00 pm and lacks valet service. Furthermore, the cost is quite high at 170 pesos per night, adding to the complexity of the parking situation. Guests also report that parking meters in the area allow only limited-time parking, up to 4 hours.
Despite these issues, there is some consolation in the presence of a guard who oversees cars left in front of the hotel, providing a semblance of security. However, the overall sentiment reflects that parking is a problem that needs addressing with many guests feeling that the existing parking arrangements are far from ideal.
FAQ
No, Milo Collection Hotel doesn't have any pool.
No, a spa isn't available at Milo Collection Hotel.
Yes, Milo Collection Hotel welcomes dogs.
Yes, parking facilities are available at Milo Collection Hotel.
