Plaza Poblana
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Summary of reviewsPlaza Poblana enjoys a prime location directly across from the CAPU bus terminal, a feature highly appreciated by travelers using public transportation. The hotel's convenient placement, close to shops and key city points, makes it a popular choice for many, despite some concerns about the surrounding area's safety.
The breakfast at Plaza Poblana receives generally positive feedback for its taste and service with guests appreciating the variety offered at the buffet. Although some find the breakfast somewhat basic and not included in the room rate, the American-style breakfast with fruit, juice, coffee and eggs is considered satisfactory.
Rooms at Plaza Poblana are praised for their spaciousness, comfort and modern facilities. Guests frequently commend the cleanliness and well-thought-out layouts, which include amenities such as coffee makers, minibars and air conditioning. Nevertheless, some guests note discrepancies between their assigned rooms and the advertised photos, citing issues like smaller size, old facilities or maintenance problems. Despite these inconsistencies, the overall feedback suggests a comfortable and pleasant stay for most travelers.
Cleanliness is a standout feature at Plaza Poblana with many guests highlighting the hotel's exceptional upkeep and the cleanliness of rooms and facilities. While a few isolated incidents of subpar cleanliness were reported, the majority of feedback underscores the hotel's commitment to maintaining a clean and inviting environment.
The staff at Plaza Poblana are consistently commended for their friendliness and attentive service, contributing significantly to a pleasant guest experience. Notably, Edgar and other staff members are praised for their helpfulness and efficiency in addressing guest concerns and providing exceptional customer service.
The hotel also offers the convenience of private parking and valet services, appreciated by many guests. However, some challenges include finding parking spots during busy times and the requirement to leave car keys with the valet, which may not be ideal for all guests. Despite these issues, the parking service remains a valued feature.
Finally, the comfort of the beds at Plaza Poblana garners positive feedback with many guests noting the well-kept mattresses and pillows. Although a few reviews mention hard or worn-out mattresses, the overall sentiment is that the beds contribute to a restful and comfortable stay.
In summary, Plaza Poblana is highly recommended for its convenient location, clean and comfortable rooms, friendly staff and satisfactory amenities, making it a wise choice for travelers seeking comfort and top-notch hospitality.
Categories
The breakfast at Plaza Poblana receives generally positive feedback for its taste and service with guests appreciating the variety offered at the buffet. Although some find the breakfast somewhat basic and not included in the room rate, the American-style breakfast with fruit, juice, coffee and eggs is considered satisfactory.
Rooms at Plaza Poblana are praised for their spaciousness, comfort and modern facilities. Guests frequently commend the cleanliness and well-thought-out layouts, which include amenities such as coffee makers, minibars and air conditioning. Nevertheless, some guests note discrepancies between their assigned rooms and the advertised photos, citing issues like smaller size, old facilities or maintenance problems. Despite these inconsistencies, the overall feedback suggests a comfortable and pleasant stay for most travelers.
Cleanliness is a standout feature at Plaza Poblana with many guests highlighting the hotel's exceptional upkeep and the cleanliness of rooms and facilities. While a few isolated incidents of subpar cleanliness were reported, the majority of feedback underscores the hotel's commitment to maintaining a clean and inviting environment.
The staff at Plaza Poblana are consistently commended for their friendliness and attentive service, contributing significantly to a pleasant guest experience. Notably, Edgar and other staff members are praised for their helpfulness and efficiency in addressing guest concerns and providing exceptional customer service.
The hotel also offers the convenience of private parking and valet services, appreciated by many guests. However, some challenges include finding parking spots during busy times and the requirement to leave car keys with the valet, which may not be ideal for all guests. Despite these issues, the parking service remains a valued feature.
Finally, the comfort of the beds at Plaza Poblana garners positive feedback with many guests noting the well-kept mattresses and pillows. Although a few reviews mention hard or worn-out mattresses, the overall sentiment is that the beds contribute to a restful and comfortable stay.
In summary, Plaza Poblana is highly recommended for its convenient location, clean and comfortable rooms, friendly staff and satisfactory amenities, making it a wise choice for travelers seeking comfort and top-notch hospitality.
Dog Friendly Hotel
This hotel is listed as pet-friendly and offers a convenient location in Puebla. It provides comfortable accommodations for guests traveling with their furry companions.
Cheap Hotel
Included as a cheap hotel option, this property provides budget-friendly lodging in Puebla, suitable for travelers prioritizing cost savings.
Hotel with Indoor Pool
This hotel boasts a large, heated indoor pool with sun loungers for relaxation. It also includes a small spa offering a sauna, steam bath, and massage services (at an extra cost), and a gym. The pool is adults-only.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Plaza Poblana boasts a prime location directly across from the CAPU bus terminal, making it highly convenient for travelers relying on public transportation. Guests repeatedly highlight the hotel's excellent placement, which is close to various shops and key points in the city. Many reviewers appreciate the hotel's proximity to the bus station, noting that while it is slightly distant from the city center, it provides easy access to essential routes.
The hotel itself is praised for its cleanliness, comfortable and spacious rooms and amenities such as valet parking and well-functioning TVs. The staff receives commendation for their attentiveness to guests' needs, contributing to a pleasant stay.
However, some guests express concerns about the safety of the area surrounding the hotel. Despite this, the breakfast receives positive feedback for its taste and the hotel is recognized as a good place to rest. Overall, Plaza Poblana's convenient location and satisfactory amenities make it a popular choice for many, provided that visitors remain mindful of the neighborhood's safety considerations.
At Plaza Poblana, breakfast receives mixed reviews but leans towards the positive. Guests generally find the breakfast to be tasty, noting good service as a highlight. Many appreciate the breakfast buffet for its variety and find it to be a good value for the price paid. However, some guests feel that the breakfast is basic with only coffee and toast offered and express disappointment over the lack of variety in the dishes. The quality of food, although praised by some for its flavor and generous portions, is remarked by others as needing improvement. Additionally, guests mention that breakfast is not included in the room rate and incurs an extra fee of 150 pesos. The American-style breakfast, which includes fruit, juice, coffee and eggs, is deemed satisfactory but might not meet the expectations of those looking for more variety.
Plaza Poblana offers a range of spacious and comfortable rooms, consistently praised for their cleanliness, modern facilities and welcoming atmosphere. Many guests highlight the comfortable beds and well-thought-out room layouts. Rooms are generally described as functional, featuring useful amenities such as coffee makers, minibars and air conditioning. Guests appreciate the thorough housekeeping and the overall clean environment with some rooms exceeding expectations and appearing newly remodeled.
However, experiences sometimes vary as some guests found discrepancies between the rooms they were assigned and the photos advertised, noting issues such as smaller size, old facilities and occasional maintenance problems like leaks or unpleasant odors. Noise from adjoining rooms and insufficient lighting also detracted from some stays. Despite these inconsistencies, the positive reviews praising the spaciousness and comfort of most accommodations suggest that Plaza Poblana can provide a pleasant stay for many travelers.
Plaza Poblana has garnered a reputation for offering comfortable accommodations, particularly in terms of its beds. Multiple guests have commented on the comfort of the mattresses with some noting that the beds are very comfortable and well-kept. The pillows also receive praise for contributing to a good night's sleep. However, it's worth noting that a few reviews suggest the mattresses can be quite hard and in some cases, the beds or their mattresses appear worn out on one side. Despite these occasional criticisms, the overall sentiment leans towards the beds being a highlight of the stay, combining comfort with cleanliness in a pleasant room setting.
Plaza Poblana's cleanliness is widely praised by guests, who frequently describe the hotel as very clean and well-organized. Many guests highlight the cleanliness and comfort of the rooms and facilities, noting that the hotel's level of upkeep is exceptional with cleanliness evident in every corner. Facilities are described as comfortable and well-maintained, contributing to a very pleasant stay for most visitors. However, some guests have encountered issues, including rooms and bathrooms that were not up to cleanliness standards and problems such as dirty sheets and unpleasantly smelling pillows and towels. Despite these isolated incidents, the majority of feedback underscores the hotel's commitment to maintaining a clean and inviting environment. Overall, for most guests, Plaza Poblana offers a clean and comfortable stay that is worth the price.
Plaza Poblana boasts a team of exceptionally friendly and attentive staff, consistently praised for their kindness and warm service. Guests frequently mention the incredible customer service, highlighting that all questions were resolved promptly and efficiently. The staff are not only amiable but also highly helpful in emergency situations and day-to-day queries. Notably, Edgar, a member of the team, made a memorable impression by giving guests a mini tour upon check-in, ensuring they felt comfortable and well-informed about the hotel's facilities.
Attention to guests' needs is a common theme with many acknowledging the dedication and willingness of the staff to assist at every turn, often going above and beyond to ensure a pleasant stay. The reception team, along with the gentleman assisting with luggage, are particularly commended for their friendliness and professional attitude.
However, there was a solitary mention of an unfriendly reception, but it seems to be an outlier in an otherwise stellar record of guest interactions.
Overall, the combination of friendly, attentive service and excellent facilities makes Plaza Poblana a highly recommended choice for travelers seeking comfort and top-notch hospitality.
Plaza Poblana offers the convenience of private parking and valet services, making it easier for guests to manage their vehicles during their stay. Many guests appreciate the availability of these parking options, which add to the overall comfort of their visit. However, there are a few challenges noted with the parking facilities. Some guests experienced difficulty finding a parking spot, particularly during busy times like Saturday nights. The parking area is described as small and in some cases, guests were not informed about the availability of parking spaces in advance, leading to inconvenience. Additionally, there are remarks about the necessity to leave car keys with the valet, which may not be ideal for guests with fully loaded vehicles. Despite these issues, the presence of a parking service remains a valued feature.
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Location
The hotel itself is praised for its cleanliness, comfortable and spacious rooms and amenities such as valet parking and well-functioning TVs. The staff receives commendation for their attentiveness to guests' needs, contributing to a pleasant stay.
However, some guests express concerns about the safety of the area surrounding the hotel. Despite this, the breakfast receives positive feedback for its taste and the hotel is recognized as a good place to rest. Overall, Plaza Poblana's convenient location and satisfactory amenities make it a popular choice for many, provided that visitors remain mindful of the neighborhood's safety considerations.
Breakfast
Rooms
However, experiences sometimes vary as some guests found discrepancies between the rooms they were assigned and the photos advertised, noting issues such as smaller size, old facilities and occasional maintenance problems like leaks or unpleasant odors. Noise from adjoining rooms and insufficient lighting also detracted from some stays. Despite these inconsistencies, the positive reviews praising the spaciousness and comfort of most accommodations suggest that Plaza Poblana can provide a pleasant stay for many travelers.
Beds
Cleanliness
Staff
Attention to guests' needs is a common theme with many acknowledging the dedication and willingness of the staff to assist at every turn, often going above and beyond to ensure a pleasant stay. The reception team, along with the gentleman assisting with luggage, are particularly commended for their friendliness and professional attitude.
However, there was a solitary mention of an unfriendly reception, but it seems to be an outlier in an otherwise stellar record of guest interactions.
Overall, the combination of friendly, attentive service and excellent facilities makes Plaza Poblana a highly recommended choice for travelers seeking comfort and top-notch hospitality.
Parking
Yes, Plaza Poblana has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Plaza Poblana.
Yes, Plaza Poblana welcomes dogs.
Yes, parking facilities are available at Plaza Poblana.
Yes, Plaza Poblana has a gym.
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