Sleep Inn Puebla Centro Hist rico

Puebla 19.04750500, -98.19283200 , 4 Norte 1206 Centro (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSituated close to the heart of the city, Sleep Inn Puebla Centro Histórico offers a prime location that guests frequently praise. Its proximity to the historic center and major tourist attractions such as the vibrant Zócalo, museums and the Artist District makes it an ideal base for exploring Puebla. The hotel’s location provides easy access to public transportation and various dining and shopping options, all while ensuring a peaceful stay away from the city's main hustle and bustle.

Guests generally enjoy the hotel's breakfast, describing it as delicious and varied. The breakfast buffet, which features well-seasoned dishes and fried eggs, receives significant appreciation. Despite a few comments about limited food options and basic offerings, the quality, taste and friendly service contribute to a pleasant start to the day for most visitors.

Rooms at the Sleep Inn are consistently praised for their spaciousness, cleanliness and comfort. Guests appreciate the clean, well-maintained environment with king-size beds and comfortable mattresses enhancing the overall experience. However, the absence of air conditioning and a need for better ventilation are notable drawbacks. Some guests find the furnishings a bit old-fashioned and the rooms occasionally noisy, but these issues do not significantly detract from the overall positive reviews.

The hotel stands out for its exceptional cleanliness with both rooms and communal areas kept in pristine condition. The staff's dedication to maintaining high hygiene standards adds to the sense of safety and comfort. While some issues with linens and bathroom cleanliness are noted, they are rare and do not overshadow the general consensus of a well-maintained property.

The staff at Sleep Inn Puebla Centro Histórico earn high praise for their friendliness, attentiveness and professionalism. The reception team, including individuals like Miss Lucero and Alma, are particularly commended for their efficient and warm service. Valet parking and breakfast staff also receive positive remarks for their helpful attitudes, contributing to a welcoming atmosphere.

While the hotel's free WiFi is a mixed bag with some guests experiencing good connectivity and others facing unstable connections, the provision of internet remains a valued amenity. Parking also presents a combination of advantages and challenges. Free and secure parking is appreciated, although limited availability and difficulties due to street repairs are noted concerns.

Families find Sleep Inn a good option, particularly enjoying the spacious rooms and included breakfast. However, the lack of air conditioning and occasional supply issues with towels pose some inconveniences. Additionally, mobility challenges within the hotel are a consideration for families with elderly members.

Guests have mixed feelings about the nightlife in the surrounding area with noise levels being a concern at times. Nevertheless, the hotel's favorable location and well-maintained property make it a compelling choice despite occasional disturbances.

Overall, Sleep Inn Puebla Centro Histórico combines a convenient location, satisfactory breakfast, clean and comfortable rooms and exceptional staff service. While there are areas for improvement, the positive experiences and strategic placement make it a solid choice for both leisure and business travelers seeking a pleasant stay in Puebla.
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Hotel near Nightlife Spots
This hotel is in the historic center, providing convenient access to nearby attractions and nightlife. It's a straightforward option for those wanting to experience Puebla's evening scene.

Hotel with Parking
This hotel provides hassle-free parking with free on-site parking and free self-parking available for guests.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Business Hotel

4-Star Hotel

Room Types
King Room with No View - Non Smoking/Interior Corridor A seating area with a TV, a desk and a private bathroom are featured in this double room. The unit offers 1 bed.

Quadruple Room with Two Queen Beds and No View - Non Smoking/Interior Corridor A seating area with a TV, a desk and a private bathroom are available in this quadruple room. The unit has 2 beds.

Guest Reviews
8.6
Very Good
Location
Sleep Inn Puebla Centro Histórico boasts an enviable location close to the heart of the city. Guests frequently highlight the hotel's proximity to the historic center, making it a convenient base for exploring Puebla’s main attractions. Most major tourist sites, including the vibrant Zócalo, museums, colorful markets and the Artist District, are within easy walking distance.

Visitors appreciate that the hotel is centrally located but far enough from the hustle and bustle to ensure a peaceful stay. The easy access to public transportation, such as the Metrobus, enhances the convenience factor. Additionally, the neighborhood offers various dining and shopping options nearby.

While the majority of reviews praise the perfect location, a few noted that the hotel is marginally farther from the main square than they expected. However, this seems to be a minor downside in light of the overall favorable location feedback.

Overall, Sleep Inn Puebla Centro Histórico garners strong approval for its strategic placement, making it ideal for tourists eager to explore Puebla on foot while enjoying quiet and comfortable accommodations.

Breakfast
Sleep Inn Puebla Centro Histórico receives mostly positive remarks about its breakfast offerings from guests. Many visitors appreciate the delicious and varied buffet, highlighting the quality and taste of the food, particularly the fried eggs and the well-seasoned dishes. Phrases like "delicious buffet-style food" and "excellent breakfast to start the day" are common and guests often commended the "very good" and "great" breakfast as well as the friendly staff service.

However, there are a few criticisms. Some guests mentioned that the breakfast buffet could benefit from more variety and occasionally experienced limited food options. There were also a few comments about the breakfast being very basic or not meeting personal taste preferences.

Overall, Sleep Inn Puebla Centro Histórico provides a quality breakfast experience that satisfies the majority of its guests, thanks to its tasty dishes, good variety and excellent service.

Rooms
Nestled in the heart of Puebla Centro Histórico, the Sleep Inn offers a blend of comfort and charm, making it a popular choice for travelers. Guests consistently highlight the spaciousness of the rooms, which are both clean and comfortable, providing a welcoming retreat after a day of exploring. The king-size beds and comfortable mattresses contribute to a restful night's sleep, while the modern design and good room layout add to the overall experience.

While the rooms are praised for their cleanliness and comfort, some aspects could use improvement. The absence of air conditioning is noticeable, particularly as rooms can feel hot. Although fans are provided, they are often not sufficient to cool the room down and the windows, which are small, offer minimal ventilation. Additionally, the rooms could benefit from a few more amenities, such as mini-fridges, irons and hairdryers, which guests sometimes need to request from the reception.

The aesthetics of the rooms receive mixed reviews. While many guests find the rooms beautiful and well-designed, some note that the furnishings appear a bit old-fashioned and could use some renovation. Noise levels are generally low, although the rooms are not entirely soundproof, leading to occasional disturbances.

Bathroom facilities are generally functional with good water pressure in the showers, though some minor issues like non-closing doors and burnt-out bulbs detract from the experience. The lack of air conditioning also affects bathroom comfort, as the heat can be noticeable.

Despite these shortcomings, the spaciousness, cleanliness and attentive staff leave a positive impression on guests. Those staying longer appreciate the room's space for storing personal belongings and the quality of the bedding. Efficient check-in processes, proximity to the city center and overall good facilities make the Sleep Inn Puebla Centro Histórico a solid choice for visitors seeking comfort and convenience in a historic setting.

Beds
At Sleep Inn Puebla Centro Histórico, the feedback on the beds reveals mixed experiences from guests. Many guests praise the beds as very comfortable, mentioning spacious king-size and queen-size options that provide a good night's sleep. Words like firm, clean and excellent frequently describe the beds, indicating that some visitors find them to their liking.

However, a notable number of reviews express dissatisfaction with the mattresses, often describing them as hard, firm and sometimes uncomfortably so. Some mention that the mattresses are old, worn out and springy, detracting from their overall comfort. The pillows have also garnered criticism for being hard and lumpy, adding to the discomfort for some guests.

Despite the varying opinions on the beds, the hotel maintains high standards of cleanliness and service. Guests regularly commend the friendly and attentive staff, as well as the hotel's commitment to keeping the rooms clean and tranquil, which contributes positively to the overall stay experience.

In conclusion, while the comfortable and spacious beds receive strong positive remarks, potential guests should be aware of the mixed reviews regarding mattress firmness and pillow comfort.

Cleanliness
Sleep Inn Puebla Centro Histórico has garnered positive remarks for its exceptional cleanliness. Many reviews highlight the pristine condition of the rooms, describing them as very clean, tidy and comfortable. Guests have also praised the hotel's facilities for maintaining high hygiene standards, contributing to an overall sense of safety and comfort during their stay.

The staff's commitment to cleanliness extends to communal areas, ensuring that the whole property is well-maintained and spotless. Visitors have noted the attention to detail in keeping both the rooms and the common spaces in immaculate condition. The combination of clean accommodations and friendly service has made a favorable impression on guests.

However, some reviews point out issues with the linens, such as dirty or old towels and occasionally stained sheets and pillowcases. These negative aspects stand in contrast to the majority of the reviews, which emphasize cleanliness across the board. Additionally, while most areas of the hotel are cleaned to high standards, occasional oversights in the bathroom cleanliness have been reported.

Despite these few drawbacks, the general consensus among guests is that Sleep Inn Puebla Centro Histórico is a clean, comfortable and well-managed hotel that provides quality accommodations. With its clean rooms, friendly staff and well-kept facilities, it remains a reliable choice for visitors seeking a pleasant stay in Puebla.

Staff
At Sleep Inn Puebla Centro Histórico, the staff receives high praise for their exceptional service and friendliness. Many reviews commend the team's attentiveness, often describing them as very nice, helpful and courteous. Guests frequently highlight the staff's consistent kindness and respect, making visitors feel valued and welcome throughout their stay.

The hotel reception staff, including individuals like Miss Lucero and Alma, are noted for their warm and efficient service during check-in. The valet parking and breakfast staff also receive kudos for their friendliness and supportive attitudes.

Despite a few isolated incidents where the staff didn't meet expectations, the overwhelmingly positive feedback on their professionalism and hospitality creates a strong impression. Cleanliness and comfortable facilities further enhance the overall experience.

The combination of excellent customer service and a friendly atmosphere makes Sleep Inn Puebla Centro Histórico a highly recommended choice for travelers seeking quality and comfort.

Wi-Fi
The WiFi at Sleep Inn Puebla Centro Histórico presents a mixed bag. On the brighter side, guests appreciate that the hotel offers free WiFi and some have mentioned good and fast internet connectivity. However, several guests have reported issues such as unstable connections and difficulties catching the signal, particularly on certain sides of the hotel or only near the door. Although there are positive mentions of quality internet, many reviews highlight a need for more stable and reliable WiFi throughout the hotel.

Parking
Sleep Inn Puebla Centro Histórico offers a mix of experiences regarding its parking arrangements. Guests appreciate that the hotel provides free and private parking, which is often highlighted as a significant advantage over other hotels in the central city area. The convenience of having parking in such a bustling and crowded location is a valued feature, particularly with a covered and secure setup.

Despite these positives, there are a few recurring concerns. Some guests have mentioned challenges related to limited availability and the small size of the parking lot. Others have experienced difficulties due to nearby street repairs, making it quite challenging to access the parking area. There’s also mention of a lack of alternate parking options when the limited spots are full.

Valet parking services receive praise for their kindness and helpfulness, but security concerns have been raised, highlighting incidents of theft. Overall, while the parking provision offers notable benefits, there are elements that may need attention to enhance guest satisfaction fully.

Family
Sleep Inn Puebla Centro Histórico offers a mixed experience for families. The hotel is recommended for those visiting Puebla with children, providing a welcoming option for families traveling with minors. The spacious rooms and clean, comfortable beds ensure a pleasant sleep environment. The included breakfast is an appreciated convenience, although some guests found it necessary to share their meal with children due to pricing concerns.

However, guests have noted a few drawbacks, including an absence of air conditioning and occasional issues with towel supply for larger family reservations. Additionally, there are mentions of mobility challenges within the hotel, which could be significant for families with elderly members or those needing easier access. Despite this, the overall positive experiences lead many to consider it a place to return.

Nightlife
Located in the heart of Puebla's historic center, Sleep Inn Puebla Centro Histórico offers a blend of charm and convenience. Guests appreciate the excellent condition of the hotel, noting its well-maintained structure despite its age. However, nightlife in the surrounding area has elicited mixed reactions.

Several reviews highlight the noise level as a significant drawback. Street noise, machinery sounds and boisterous guests contribute to a somewhat disruptive atmosphere at night. Despite the frequent disturbances, the area is reported to be generally safe, even though it may appear unsettling and lonely after dark without much surveillance.

While these noise concerns are considerable, the hotel’s favorable location and the overall positive maintenance of the property create a compelling reason for visitors to consider returning.

Business
The Sleep Inn Puebla Centro Histórico is highly regarded for its comfort and cleanliness, making it an excellent choice for business travelers. The rooms are noted for being spacious and comfortable, ensuring a restful stay. The hotel offers solid business amenities, living up to its 4-star rating and providing great value for money. The central location, while more convenient for those traveling by car, adds to its appeal. Additionally, the practical design of the hotel enhances the overall ease and comfort for guests. However, some guests have mentioned that the staff organization could be improved. Overall, the hotel combines a good price point with essential facilities like parking, making it a comfortable and economical choice for business trips.

Accessible
Sleep Inn Puebla Centro Histórico receives praise for being easily accessible and providing support over the phone to assist guests in reaching the hotel. Guests appreciate the accessible transportation options and the helpfulness of the staff. However, several reviews point out difficulties with accessing the hotel due to ongoing construction work in the surrounding streets, making navigation challenging, especially under adverse weather conditions.

While the hotel offers affordability and accessibility for short stays, there are certain areas where improvements could be made. Guests noted that essential items like irons and hairdryers need to be requested separately, rather than being readily available in the rooms. Additionally, there are concerns about the bathroom facilities not being elderly-friendly with the lack of grab bars and slippery floors posing potential hazards.

Overall, while guests find the hotel accessible and commended for its supportive staff and essential amenities, road construction and certain room features might pose challenges, especially for those with specific accessibility needs.


No, Sleep Inn Puebla Centro Hist rico doesn't have any pool.

No, a spa isn't available at Sleep Inn Puebla Centro Hist rico.

No, Sleep Inn Puebla Centro Hist rico doesn't allow dogs.

Yes, parking facilities are available at Sleep Inn Puebla Centro Hist rico.

No, Sleep Inn Puebla Centro Hist rico doesn't have a gym.

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