Hotel Santa Cruz Punta Zicatela
Puerto Escondido
15.83815000,
-97.04410000
,
Av. Alejandro Cardenas 620 Brisas Y Maldonado, Col. Zicatela
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Summary of reviewsHotel Santa Cruz Punta Zicatela is celebrated for its outstanding location, nestled in the lively heart of Punta Zicatela, offering convenient access to the vibrant beach and a range of dining options. This prime locale contributes significantly to the overall guest experience, combining easy access to local amenities with the comfort and relaxation of beachside accommodation.
Rooms at the hotel provide a cozy resting experience with comfortable beds and balconies, further enhancing guests' stay. While room size may be modest, their strategic placement and cozy ambiance, supported by quality bedding, ensure a restful atmosphere, despite mixed feedback regarding bathroom size and cleanliness.
The staff stands out for their friendliness and attentiveness, consistently contributing to the welcoming atmosphere. Interactions with the team are generally positive, with the staff's exemplary service noted as a highlight, fostering guest comfort and delight.
Although the WiFi service poses challenges, particularly in guest rooms where connectivity is inconsistent, guests find better internet performance near the pool area, albeit improvements in overall reach would enhance satisfaction.
The pool, with its appealing design, holds promise but is adversely impacted by cleanliness issues, which prevent it from meeting guest expectations. Despite these shortcomings, the hotel exhibits potential through its excellent location, comfortable beds, and warm service, with recommended improvements in cleanliness and WiFi likely to elevate the overall guest experience.
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Rooms at the hotel provide a cozy resting experience with comfortable beds and balconies, further enhancing guests' stay. While room size may be modest, their strategic placement and cozy ambiance, supported by quality bedding, ensure a restful atmosphere, despite mixed feedback regarding bathroom size and cleanliness.
The staff stands out for their friendliness and attentiveness, consistently contributing to the welcoming atmosphere. Interactions with the team are generally positive, with the staff's exemplary service noted as a highlight, fostering guest comfort and delight.
Although the WiFi service poses challenges, particularly in guest rooms where connectivity is inconsistent, guests find better internet performance near the pool area, albeit improvements in overall reach would enhance satisfaction.
The pool, with its appealing design, holds promise but is adversely impacted by cleanliness issues, which prevent it from meeting guest expectations. Despite these shortcomings, the hotel exhibits potential through its excellent location, comfortable beds, and warm service, with recommended improvements in cleanliness and WiFi likely to elevate the overall guest experience.
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Guest Reviews
Hotel Santa Cruz Punta Zicatela stands out for its exceptional location, garnering widespread acclaim from guests. Perfectly situated, the hotel offers convenient access to the vibrant Zicatela beach, making it an ideal choice for beach lovers. Guests frequently highlight the proximity to a variety of dining options and restaurants, emphasizing the hotel's central position in the area. The hotel's strategic location, just a short stroll from the beach, allows guests to enjoy both relaxation by the ocean and easy access to local amenities. Moreover, the combination of a prime locale, comfortable accommodations, and attentive staff contributes to a satisfying experience. While a few reviews mention minor issues with bathroom size, the overall consensus celebrates the hotel's geographical advantages and welcoming atmosphere, making it a favored spot for travelers seeking convenience and comfort in Punta Zicatela.
Hotel Santa Cruz Punta Zicatela offers rooms with balconies and comfortable beds, providing guests with a pleasant resting experience. The hotel's location is praised as excellent, enhancing its appeal as a travel destination. While the size of the rooms may be small, they remain sufficiently cozy and equipped for guests' comfort. The welcoming and restful atmosphere created by the quality of the beds and pillows stands out as a notable aspect of the accommodation experience. Although there are varying opinions about the bathroom size and cleanliness, the main highlights focus on the comfort of the rooms and the strategic location of the hotel.
Hotel Santa Cruz Punta Zicatela in Mexico has received positive feedback from guests regarding the comfort of its beds. Reviews frequently highlight the beds and pillows as a great asset for rest and relaxation, with many guests appreciating their comfort. Words like very comfortable, super comfortable, and great are used to emphasize the quality of the mattresses and cushions, suggesting that they provide guests with a restful experience. Some guests specifically note the newness of the mattresses, indicating the hotel's investment in guest comfort. Although a few reviews comment on the beds being more or less comfortable, the majority point to an overall satisfactory sleeping experience, where relaxing after a day of exploration is a breeze. With comfortable beds being a standout feature, visitors can expect to enjoy a peaceful night's sleep amid the vibrant surroundings of Punta Zicatela.
Hotel Santa Cruz Punta Zicatela offers a mixed experience when it comes to cleanliness. While some guests found their rooms very clean and appreciated the newness of the facilities, others encountered issues with bathroom cleanliness and the state of the pool. Feedback indicates that room conditions vary, with mention of cobwebs on the ceilings and a lack of consistent change of sheets. The bathrooms were reported as small and occasionally dirty, impacting comfort levels for some visitors.
Despite daily cleaning efforts, the tidiness of certain areas like the pool and common spaces could benefit from attention. The pool specifically seemed to disappoint several guests, with reports of visible mold and an inability to use it due to cleanliness issues during stays.
On the positive side, the hotel is well-located, and the staff service receives commendation for its excellence. However, enhancing cleaning practices could significantly improve the overall guest experience. Some guests found the accommodation met basic requirements, suggesting the hotel holds potential if cleanliness standards are elevated. Overall, while the location and service shine, cleanliness remains an area ripe for improvement at this four-star self-rated establishment.
Hidden in the vibrant heart of Punta Zicatela, Hotel Santa Cruz is praised for its friendly and attentive staff, who contribute significantly to the overall experience of guests. Visitors consistently note the team's approachability and helpful demeanor, creating a welcoming atmosphere throughout their stay. While some encounters at the reception may have been less amicable, the majority of interactions highlight the staff's exemplary service and dedication to ensuring guests' comfort. This is complemented by the hotel's excellent service and their honesty, further enhancing the trust and delight of those who lodge here. Despite minor administrative hiccups, such as issues with room assignments or pet fees, the prevailing sentiment is one of warmth and enjoyment. Overall, Hotel Santa Cruz's staff play a pivotal role in establishing a peaceful haven that many guests love and appreciate.
Hotel Santa Cruz Punta Zicatela offers a pleasant escape, yet when it comes to internet connectivity, guests often find themselves disconnected. The WiFi experience appears to be challenging, especially in the guest rooms where access is inconsistent or sometimes nonexistent. Most visitors have noted that the internet barely functions, leading to frequent frustration for those relying on connectivity during their stay. Some have mentioned that despite being supposed to connect, the network fails to reach many parts of the hotel, particularly within the accommodation areas. However, in contrast, the WiFi seems to perform better near the pool area, which could potentially serve as a hub for guests needing internet access. Overall, enhancing the consistency and reach of WiFi throughout the property would greatly improve guest satisfaction.
Hotel Santa Cruz Punta Zicatela offers a pool that holds potential as one of the better options at the hotel and is a highlight due to its beautiful design. However, guest feedback consistently points to significant issues with cleanliness and maintenance. Many reviews describe the pool as dirty, often mentioning murkiness, cloudiness, and even odors at times. Complaints also highlight the lack of regular cleaning, leaving the pool uninviting and, in some cases, unusable. There are remarks about the pool being too small and concerns about inadequate lighting maintenance. Overall, while the pool's location and design might make it a promising feature, the upkeep falls short of guest expectations.
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Location
Rooms
Beds
Cleanliness
Despite daily cleaning efforts, the tidiness of certain areas like the pool and common spaces could benefit from attention. The pool specifically seemed to disappoint several guests, with reports of visible mold and an inability to use it due to cleanliness issues during stays.
On the positive side, the hotel is well-located, and the staff service receives commendation for its excellence. However, enhancing cleaning practices could significantly improve the overall guest experience. Some guests found the accommodation met basic requirements, suggesting the hotel holds potential if cleanliness standards are elevated. Overall, while the location and service shine, cleanliness remains an area ripe for improvement at this four-star self-rated establishment.
Staff
Wi-Fi
Pool
Yes, Hotel Santa Cruz Punta Zicatela has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Santa Cruz Punta Zicatela.
Yes, Hotel Santa Cruz Punta Zicatela welcomes dogs.
No, parking facilities aren't available at Hotel Santa Cruz Punta Zicatela.
No, Hotel Santa Cruz Punta Zicatela doesn't have a gym.
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