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Summary of reviewsHotel Apart Colón in Puerto Montt is highly regarded for its exceptional location in the heart of the city, offering guests convenient access to shopping centers, local attractions, and a variety of dining options. The hotel's prime position is accentuated by stunning views of the Pacific Ocean, which guests can enjoy from many of the spacious, well-equipped rooms. These accommodations are noted for their comfort, cleanliness, and the inclusion of kitchenettes, making them particularly appealing for longer stays.
The staff at Hotel Apart Colón is frequently praised for their warmth, attentiveness, and dedication to guest satisfaction, significantly enhancing the welcoming atmosphere. Visitors highlight the exceptional service provided, with many staff members noted for their genuine kindness and helpfulness.
While the breakfast service has received mixed feedback, with some valuing the convenience of room service but others noting limited offerings, there is a general consensus that improvements could be made to match the quality of the rest of the hotel experience. Cleanliness receives varied opinions, as well, with many guests acknowledging the hotel's age and identifying specific areas needing attention, such as mold and outdated fixtures. Yet, the overall impression remains positive, with cleanliness standards generally meeting guests' expectations.
The hotel's WiFi is noted to be inconsistent and lacking in some room areas, suggesting room for improvement in this modern necessity. However, the parking facilities are highly appreciated, offering secure and convenient options for guests traveling by car, adding to the overall satisfaction with their stay.
In summary, Hotel Apart Colón stands out for its strategic location, spectacular views, comfortable accommodations, and outstanding service, making it a favored choice for travelers in Puerto Montt. Addressing issues like breakfast variety, cleanliness details, and WiFi reliability would further enhance the guest experience. Show more
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Aparthotel near Nightlife Spots
Located in Puerto Montt, providing access to the city's nightlife. Offers a convenient and comfortable base for exploring the city's evening scene.
Aparthotel with Parking
Private car parking is available on site, and the hotel offers free parking, adding to the convenience of staying in a central location.
Aparthotel for Honeymoon
4-Star Aparthotel
Room Types
Single RoomThis room features a single bed and a private bathroom.
Twin RoomThis room features twin beds and a private bathroom.
SuiteThe suite features additional space and a hot tub.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a bath and a shower. The triple room's kitchen, which features a refrigerator and kitchenware, is available for cooking and storing food. The spacious triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 3 beds.
Guest Reviews
8.4
Very Good
Location
Hotel Apart Colón in Puerto Montt is widely praised for its exceptional location. Situated right in the center of the city, the hotel provides easy access to shopping centers, the bus terminal, and various local attractions, such as the iconic monument "Sitting in Front of the Sea" and the Costanera Shopping. Guests appreciate its proximity to multiple restaurants and attractions, enhancing the convenience for travelers interested in city exploration and shopping.
The hotel also boasts spectacular views of the Pacific Ocean, with many rooms offering vista points for guests to enjoy the beautiful coastline. In addition to its prime location, the hotel offers spacious, well-equipped rooms that are frequently highlighted for their comfort and cleanliness. The staff receives consistent commendation for their friendliness and attentiveness, contributing to a welcoming atmosphere for guests. Overall, Hotel Apart Colón is recognized for its strategic location, great views, comfortable accommodations, and excellent service, making it a favored choice for travelers in Puerto Montt.
Breakfast
The breakfast experience at Hotel Apart Colón has received mixed feedback from its guests. While some visitors found the morning meal to be delicious, abundant, and personalized with room service, others felt it was basic and could benefit from improvements in both quality and variety. The convenience of having breakfast served directly to the room at a pre-arranged time was appreciated, yet several reviews pointed out the limited offerings, suggesting that a more complete and enriching breakfast would enhance the overall stay. Some guests expressed disappointment about the absence of breakfast inclusion, with expectations of a more substantial meal aligning with the hotel's facilities and pricing. Overall, guests have noted that while there are positive aspects to the breakfast service, there is room for enhancement to match the expectations set by the rest of their experience at the hotel.
Rooms
Nestled in a prime location, Hotel Apart Colón receives a warm reception for its room amenities and overall guest experience. The prevailing sentiment among guests is the remarkable spaciousness of the rooms, often described as large and well-appointed. Many visitors appreciate the inclusion of a kitchenette, complete with a fridge, microwave, and dishes, offering a convenient touch for those staying a bit longer.
The rooms are frequently highlighted for their comfort, with cozy beds and excellent cleanliness standards. The bathrooms, occasionally featuring a jacuzzi, contribute to a relaxing stay. Guests often mention the bright, airy atmosphere enhanced by beautiful views of the cityscape and waterfront, which add to the charm of the accommodations.
Beyond the rooms, the hotel's strategic location wins favor, providing easy access to city attractions and complemented by available parking. The staff garners positive mentions for their friendliness and attention to guest needs, enhancing the overall experience. Despite some occasional issues with noise and maintenance, the overall takeaway is that Hotel Apart Colón offers comfortable and spacious accommodations paired with spectacular views, ensuring a pleasant stay.
Beds
Hotel Apart Colón offers a mixed experience when it comes to bed comfort, but overall, guests find the beds conducive to rest. The mattresses are described by some as soft and spectacular, contributing to a pleasant sleep experience, while a portion of guests felt the beds could use an update, with remarks about the beds being old and some cushions in need of replacement. Despite these contrasting opinions, many guests still found the beds comfortable and were pleased with the comforting sleep environment. Additionally, the rooms boast beautiful views, enhancing the overall stay. A unique feature in some rooms is the two-seater armchair, adding an extra touch of coziness to the accommodation experience.
Cleanliness
Hotel Apart Colón boasts a convenient location and has received mixed reviews regarding its cleanliness. While some visitors praised the hotel's cleanliness, describing rooms and facilities as clean and smelling good, others pointed out areas that could use improvement. Guests who emphasized daily cleaning and order rated their experience highly, appreciating the attentive staff and overall cleanliness.
On the other hand, certain guests identified issues, such as mold in bathrooms and signs of humidity on the walls, indicating areas that need attention. Carpeting and older furniture seemed to detract from the hotel's hygiene in some rooms. Specific cleaning lapses, like hairs found in bathrooms and residue on faucets, were noted, with some arriving to find used toiletries left by previous occupants.
Despite these inconsistencies, many found the hotel clean and comfortable, recognizing the need for updates due to its age. The appealing location, marked by proximity to restaurants, shops, and waterfront views, coupled with excellent service made a positive impact. Overall, Hotel Apart Colón offers a satisfactory stay but could benefit from addressing certain cleanliness details to enhance the experience further.
Staff
Hotel Apart Colón receives high praise for its exceptional staff, who consistently demonstrate warmth, attentiveness, and kindness. Guests frequently highlight the friendliness and helpfulness of the team, with particular recognition given to Alexandra for her genuine kindness. The reception and cleaning staff are commended for their excellent service, with readiness to assist guests being a common theme. Even as some reviews mention less friendly interactions at the reception during certain times, the overall impression remains positive, with many guests appreciating the employees' efforts to accommodate requests, provide assistance, and ensure a welcoming atmosphere. The staff's dedication contributes significantly to a pleasant stay, making guests feel at home.
Wi-Fi
Hotel Apart Colón offers a comfortable stay but falls short when it comes to internet connectivity. Guests have noted that the WiFi coverage is inconsistent, with some areas notably lacking service. For those occupying ocean-view suites or certain rooms, the connectivity can be particularly problematic. The WiFi frequently experiences disruptions and may only function well in specific parts of a room. While some guests find the speed to be below their expectations, this might vary based on the user's usual internet standards. Overall, the hotel might need to improve its internet services to better accommodate the needs of its guests.
Parking
Hotel Apart Colón receives positive feedback regarding its parking facilities. Guests appreciate the availability of secure basement parking, which is included in the room rate, making it convenient and stress-free for those traveling by car. The parking is consistently described as very good, and the attentive service from the staff overseeing the parking area enhances the overall experience. The location of the hotel, combined with its excellent parking facilities, contributes to its highly recommendable status. Overall, guests find the parking at Hotel Apart Colón to be a beneficial and well-managed aspect of their stay.
No, Hotel Apart Colón doesn't have any pool.
No, a spa isn't available at Hotel Apart Colón.
No, Hotel Apart Colón doesn't allow dogs.
Yes, parking facilities are available at Hotel Apart Colón.