Hotels, Resorts in Los Lagos

Hotel Cumbres Puerto Varas

9.2

Excellent

From $129

$

Info Summary of reviewsHotel Cumbres Puerto Varas receives commendations across multiple aspects, making it a favored choice among travelers to the region. Its prime location on the waterfront of Lake Llanquihue offers breathtaking views of the Osorno and Calbuco volcanoes and ensures easy access to downtown Puerto Varas and various local attractions. This convenient, scenic and tranquil setting is praised for its safety and accessibility.

Guests are uniformly impressed with the breakfast offerings, noting an extensive, high-quality buffet that includes a wide variety of options such as fresh croissants, artisan breads, fruits, cheeses and gluten-free products. The fantastic views of the lake from the dining area elevate the experience with many diners considering it a highlight of their trip. The dinner experience is equally praised for the well-prepared, delicious food, excellent service and a comfortable ambiance despite some minor slow service during peak times.

The rooms at the hotel stand out for their spaciousness, comfort and cleanliness. Guests appreciate the stunning views of the lake and volcanoes from their well-appointed accommodations. Quality bedding and modern amenities add to a restful stay, although some guests noted that decor updates and better maintenance of certain room features could further enhance the experience.

Cleanliness is a consistently positive point with both rooms and common areas maintaining high standards. The staff are lauded for their friendliness, attentiveness and professionalism and their ability to fluently communicate in English is a plus for international visitors. The hotel’s commitment to maintaining cleanliness and organization greatly enhances the overall guest experience.

The hotel's internet receives mixed reviews—while many guests found the WiFi to be fast and stable, others experienced intermittent connectivity issues. The spa and gym facilities receive good feedback with the spa's tranquil ambiance and the attentive service of the staff being particular highlights despite some comments about the gym's size and the need for pool area maintenance. Parking options are generally well-regarded for their security and convenience, although occasional crowding and navigational difficulties were noted.

In summary, Hotel Cumbres Puerto Varas impresses with its exceptional location, superior breakfast and dinner offerings, spacious and comfortable rooms, high cleanliness standards and excellent staff service. Although there are areas for improvement, such as WiFi reliability and pool maintenance, the overall experience is highly positive, making it a standout destination in the charming region of Puerto Varas.
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Luxury Hotel

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Hotel Cabaña Del Lago Puerto Varas

Hotel in Puerto Varas

8.8

Excellent

From $110

$

Info Summary of reviewsHotel Cabaña Del Lago Puerto Varas offers an exceptional experience characterized by its picturesque location, well-maintained amenities and warm hospitality, making it an ideal choice for families, couples and solo travelers alike.

Nestled on the serene shore of Lake Llanquihue, the hotel provides stunning panoramic views of the lake and nearby volcanoes, easily accessible from the rooms, terraces and dining areas. The strategic location offers close proximity to downtown Puerto Varas, enabling guests to explore local shops, restaurants and the waterfront area, all while enjoying a peaceful and scenic environment.

Guests consistently praise the comfort, cleanliness and spaciousness of the rooms, which, despite minor signs of needing renovation, offer a cozy refuge with modern conveniences and breathtaking views. The hotel's cleanliness standards are impeccable with thorough housekeeping ensuring a pristine environment across rooms and common spaces.

The breakfast receives high commendations for its variety and quality, featuring a wide selection of fresh, local produce. The dining experience overall is positive, particularly for breakfast and lunch with the restaurant’s atmosphere enhanced by scenic lake views and attentive service.

The staff at Hotel Cabaña Del Lago is frequently highlighted for their friendliness, professionalism and willingness to go above and beyond to create a welcoming and comfortable stay. Despite occasional feedback about slower service, the overall impression is of a dedicated and kind team contributing to the hotel's inviting atmosphere.

Family-friendly amenities are a standout with the pool area, including a heated children's pool and water slide, being especially popular among young guests. The hotel ensures a fun and relaxing experience for families through spacious and comfortable accommodations, a game room for children and various activities tailored to family needs.

The spa and pool facilities, while generally well-received, do have room for improvement in certain areas. Guests appreciate the relaxing treatments and facilities like saunas and hot tubs, although some maintenance is needed. The heated indoor pool is frequently praised for its cleanliness and appeal, making it a delightful amenity for guests.

Parking facilities are mostly appreciated for their security and convenience, though some guests experience challenges with limited spaces. Nonetheless, the ease of access and availability cater well to those traveling by car.

In summary, Hotel Cabaña Del Lago Puerto Varas offers a charming blend of natural beauty, comfort and friendly service. Its beautiful location, well-equipped family facilities and dedicated staff create a memorable experience that encourages relaxation and exploration in the heart of Puerto Varas.
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Hotel for Honeymoon

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Family Friendly Hotel

Sonesta Hotel Osorno

Hotel in Osorno

9.0

Excellent

From $104

$

Info Summary of reviewsSonesta Hotel Osorno, located on the tranquil banks of the Rahue River, receives positive recognition for its serene surroundings and elegant facilities. Its proximity to a nearby casino, shopping centers and various dining options is highly appreciated by guests, adding convenience and entertainment to their stay. While some reviewers mention the hotel's distance from the city center as a drawback, it is widely seen as well-located for accessing local amenities and offers excellent parking facilities with magnificent river views. Despite occasional traffic congestion, the overall ambiance is praised for its tranquility and charming environment.

The hotel’s breakfast stands out for its variety and freshness, often described as excellent, delicious and plentiful. The buffet’s diverse options and friendly service contribute to a pleasant dining experience. Though some guests suggest improvements in the variety of fruits and natural juices and better food replenishment during peak times, the breakfast service largely satisfies guests' needs.

Dining at the Sonesta Hotel Osorno is celebrated for its refined cuisine, charming atmosphere and live music, particularly in the bar, which enhances the dining experience. However, some guests point out slower service at the El Olivillo restaurant and occasional higher pricing. While on-site dining offers convenience and quality, minor improvements in service speed and cost would enhance guests' overall satisfaction.

The rooms at Sonesta Hotel Osorno are frequently commended for their spaciousness, modern decor and cleanliness. Guests appreciate the comfort provided by the large, well-maintained bathrooms, free coffee machines and efficient room service. The comfortable beds and pillows often contribute to a restful stay, though some mention minor issues with functionality of air conditioning and occasional noise. Despite these small concerns, the large, clean and well-equipped rooms with beautiful views of the Rahue River, offer a highly comfortable accommodation option.

Cleanliness is a standout feature with the hotel maintaining impeccable standards across all areas, including rooms, bathrooms and common facilities. The attention to detail in cleanliness, paired with a friendly and professional staff, ensures a welcoming and hygienic environment for all guests.

The staff at Sonesta Hotel Osorno receive high praise for their attentiveness and professionalism. From the reception to housekeeping, every staff member is consistently noted for their helpfulness and friendliness, making guests feel well-cared for and welcome. Their dedication and readiness to assist enhance the overall guest experience significantly.

Wi-Fi at the hotel is generally reliable and praised for its speed and stability, ensuring guests stay connected without major issues. However, parking, while secure and private, faces some criticism due to limited space and navigation difficulties in the underground parking area.

Families find the hotel to be a suitable and welcoming environment with numerous amenities for children, including a kids' play area and family-friendly dining options. Special touches from the staff, such as personalized greetings for special occasions, enhance the family experience. Minor critiques include the lack of a minibar and suggestions for more varied activities, but overall, the hotel is highly recommended for family stays.

While some guests find the beds to be exceptionally comfortable, likening their experience to sleeping on a cloud, there are mixed opinions with a few finding the beds too hard. On the whole, the quality of the bedding contributes greatly to a relaxing stay with most guests expressing satisfaction with the comfort offered.

For business travelers, Sonesta Hotel Osorno offers excellent facilities, good soundproofing for meetings and suitable workspaces. The hotel's accessibility features cater well to guests with disabilities, though there are suggestions for improvement in parking accessibility.

In summary, Sonesta Hotel Osorno offers a generally positive experience with standout elements such as its serene location, spacious and clean rooms, friendly staff and a strong breakfast service. Some areas, including dining service speed and parking facilities, could benefit from improvements to elevate the hotel's overall standard.
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Luxury Hotel

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Family Friendly Hotel

Enjoy Puerto Varas

Hotel in Puerto Varas

7.7

Good

From $80

$

Info Summary of reviewsEnjoy Puerto Varas impresses guests with its prime location in the heart of the city, offering breathtaking views of Lake Llanquihue and the Osorno Volcano. The hotel's modern facilities, spacious gardens and terraces provide a serene environment for relaxation. Visitors commend the spacious, comfortable rooms characterized by beautiful views, cozy beds and well-appointed bathrooms, although some note occasional maintenance issues and inconsistent housekeeping.

Breakfast receives mixed reviews with many praising its delicious, varied and plentiful offerings, while others mention a lack of variety and quality inconsistencies. The dining experience is generally positive, especially for breakfast, though dinner options are sometimes criticized for limited variety and service issues.

The hotel staff stands out as exceptionally friendly and attentive, contributing significantly to the overall positive guest experience. Their helpful nature is frequently highlighted, alongside special mentions of outstanding service by specific team members.

Guests appreciate the hotel's clean and well-maintained facilities, though there are reports of inconsistencies in cleanliness and maintenance standards, particularly regarding the need for regular upkeep. The family-friendly atmosphere is another strong point with spacious family rooms and various children's activities creating a welcoming environment for those traveling with kids.

The wifi service is often criticized for being unreliable and insufficient for business needs. Similarly, the spa and gym experiences highlight room for improvement with some guests encountering non-operational facilities and maintenance issues.

Enjoy Puerto Varas also provides enjoyable pool facilities, though some guests report temperature inconsistencies and overcrowding at times. The hotel's proximity to Puerto Varas' vibrant nightlife is noted as a significant advantage, though its on-site late-night amenities and services have room for enhancement.

Overall, Enjoy Puerto Varas is celebrated for its unbeatable location, scenic views, comfortable accommodations and excellent service, making it a favored destination for a memorable stay despite some areas needing improvement.
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Hotel Termas Puyehue Wellness & Spa Resort

Resort in Puyehue

8.7

Very Good

From $116

$

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Luxury Resort

Resort Taking Steps Towards Sustainability

Resort with Spa

Hotel Gran Pacifico

Hotel in Puerto Montt

8.5

Very Good

From $53

$

Info Summary of reviewsHotel Gran Pacifico in Puerto Montt is widely praised for its exceptional location, placing guests within easy reach of key tourist attractions, shopping centers, restaurants and the waterfront. Many guests enjoy stunning ocean and mountain views, particularly from higher floors and the panoramic restaurant on the 10th floor.

The hotel receives high marks for its breakfast offerings, served buffet-style, which include a wide array of delicious and fresh options catering to different dietary preferences. The breakfast setting with its scenic views of the sea and harbor, enhances the dining experience. The dinner service also garners positive feedback, particularly for the varied and well-prepared menu options, including standout dishes like breaded tuna with quinoa. The restaurant's setting and the attentive service further elevate the overall dining experience.

Rooms at Hotel Gran Pacifico are consistently described as spacious, clean and comfortable, equipped with large beds, ample storage space and amenities such as refrigerators and minibars. Despite some mentions of outdated facilities and occasional minor issues, the overall sentiment is positive, highlighting the comfort and cleanliness of the accommodations.

Cleanliness at the hotel is commendable with both rooms and common areas well-maintained and orderly. The staff is frequently praised for their friendliness, attentiveness and helpfulness, contributing significantly to a welcoming and comfortable atmosphere. The positive interactions with the staff are often highlighted as a standout feature of the hotel.

Guests also appreciate the reliable Wi-Fi service, which is described as fast and consistent, making it a practical choice for those needing internet access throughout their stay. The parking options, including a free, secure underground garage, are generally viewed positively, despite some logistical challenges.

Families find Hotel Gran Pacifico to be an excellent choice with amenities and services tailored to ensure a comfortable and enjoyable stay for all ages. The hotel provides safe and convenient family facilities, contributing to its appeal as a family-friendly destination.

While the hotel receives mixed reviews regarding its four-star rating, the overall sentiment remains positive with many guests finding good value in the clean and comfortable accommodations and excellent service. The presence of amenities such as a jacuzzi and additional features like a sauna and pool further enhance the guest experience, though some minor issues were noted.

In summary, Hotel Gran Pacifico stands out for its prime location, exceptional views, dedicated service and comfortable accommodations, making it a highly recommended choice for travelers visiting Puerto Montt.
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Family Friendly Hotel

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Hotel Bellavista

Hotel in Puerto Varas

8.4

Very Good

From $83

$

Info Summary of reviewsHotel Bellavista, located in Puerto Varas, enjoys a prime position right in front of Lake Llanquihue, offering guests breathtaking views of the lake and the Osorno and Calbuco volcanoes. The hotel's central location provides easy access to the city's key attractions, restaurants, shops and local transportation, making it highly convenient for exploration on foot.

Guests consistently praise the hotel's scenic views, cleanliness, spacious and comfortable rooms and the friendly, attentive staff. The breakfast is highly commended for its variety, quality and freshness, providing a satisfying start to the day with a notable influence of hearty German cuisine. Although some guests find the breakfast area can become crowded, the overall dining experience is robust and enjoyable.

The hotel's restaurant receives generally favorable reviews, particularly for its excellent food quality and varied menu. The cozy ambiance of the restaurant, bar, lounge and pool areas enhances the dining experience. While there are occasional complaints about the limited menu and slow service, the staff's friendliness and the quality-price balance generally leave a positive impression.

Rooms at Hotel Bellavista are spacious, comfortable and offer stunning lake views. The excellent heating ensures a cozy stay during colder months. Despite the comfort, some rooms need updates and better maintenance, as they show signs of age. Issues such as inconsistent lighting, worn flooring and the absence of air conditioning have been noted, but fans are available upon request.

The hotel stands out for its exceptional cleanliness with guests noting the immaculate condition of bathrooms and facilities. The attentive cleaning staff and high hygiene standards contribute to a comfortable and welcoming environment. However, some minor lapses in specific areas like the pool and balconies were occasionally mentioned.

The staff at Hotel Bellavista consistently receive high marks for their friendliness and professionalism, significantly enhancing the guest experience. While isolated incidents of needing improved training were noted, the overall dedication and helpfulness of the staff are widely appreciated.

The WiFi service at Hotel Bellavista presents a mixed experience. Some guests find it fast and reliable, while others face significant issues with speed and connectivity in certain parts of the hotel. Consistency in WiFi coverage remains an area for improvement.

The hotel's spa, featuring a praised heated pool and excellent massage services, adds to the relaxation experience, though some maintenance issues were reported. The ability to reserve the pool for exclusive family use is particularly appreciated by guests.

Parking is a notable concern due to its limited space and narrow spots, which can be challenging when the hotel is full. Despite this, some visitors did not find it to be a major issue.

Hotel Bellavista is considered family-friendly with amenities and services catering to those traveling with children. The family rooms and suites, some with terraces offering scenic views, are well-received. However, limited pool time and parking space, along with some issues with family room bedding and showers, are noted drawbacks.

The beds at Hotel Bellavista receive mixed reviews. While many guests find them large, comfortable and soft, experiences vary, reflecting the need for more consistency in the bedding quality.

Overall, Hotel Bellavista is highly regarded for its scenic location, comfortable accommodations, exceptional cleanliness, friendly staff and solid breakfast offerings, making it a top choice for visitors seeking both comfort and convenience in Puerto Varas.
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Hotel with Spa

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abba Presidente Suites Puerto Montt

Hotel in Puerto Montt

8.3

Very Good

From $55

$

Info Summary of reviewsAbba Presidente Suites Puerto Montt is highly praised for its prime location, offering guests convenient access to the bustling city center, waterfront promenade and major landmarks. Many appreciate the hotel's proximity to the bus terminal, shopping centers and dining options, as well as the scenic views of the sea from both the rooms and restaurant, which significantly enhance the stay experience. Despite the somewhat dated decor, the nautical-themed hotel is viewed as elegant and cozy with spacious and comfortable rooms featuring apartment-like amenities.

The breakfast at the hotel, while generally receiving positive remarks for its variety, deliciousness and quality, had some criticisms, particularly during the COVID-19 pandemic when guests noted a decline in quality and variety. The overall dining experience is largely positive with commendations for freshness, flavor and service, though guests expressed a desire for a more diverse menu and later service hours.

Rooms are frequently described as spacious, clean and comfortable with many offering stunning ocean views. While a few maintenance issues were reported, the overall sentiment is positive, emphasizing the comfort and well-equipped nature of the accommodations. Cleanliness is generally commended with guests noting the diligent cleaning service, though some inconsistencies in cleaning standards were mentioned.

The staff at the hotel are highly regarded for their friendliness, professionalism and exceptional service with numerous mentions of specific staff members providing outstanding hospitality. While there are occasional criticisms of the reception staff, the overall consensus is that the staff's dedication greatly enhances the guest experience.

Free WiFi is a notable area of improvement with guests repeatedly mentioning weak signals and slow speeds as persistent issues. The rooftop pool, though aesthetically pleasing and providing a nice ambiance, received mixed reviews due to cold water temperatures and restricted access.

The hotel’s parking facilities, while convenient, are described as small and narrow, providing challenges for larger vehicles. The family-friendly nature of the hotel is appreciated with comfortable accommodations and a kiddie-friendly pool contributing to a positive family stay.

Beds are generally described as comfortable and cozy, although some guests experienced issues with older, squeaky and narrow beds. The hotel’s four-star rating receives mixed feedback with some guests questioning if it meets four-star standards due to perceived wear and tear.

For business travelers, Abba Presidente Suites Puerto Montt is well-regarded for its suitability for work-related stays, equipped with comfortable rooms and conducive facilities for business events and meetings.

In summary, Abba Presidente Suites Puerto Montt is a well-located and comfortable hotel with exceptional staff service, varied dining options and a family-friendly environment, though certain areas like WiFi, pool temperature and bed conditions could benefit from improvements to meet the high expectations of all guests.
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Heated Pool

Business Hotel

Park Inn by Radisson Puerto Varas

Hotel in Puerto Varas

7.9

Good

From $68

$

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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel AWA

Hotel in Puerto Varas

9.2

Excellent

From $293

$

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Hotel with All Inclusive Packages

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Radisson Hotel Puerto Varas

Hotel in Puerto Varas

8.4

Very Good

From $112

$

Info

Spectacular views of the Osorno and Calbuco volcanoes beyond Lake Llanquihue; the hotel’s location allows its guests to see top attractions like Casino Dreams, Pablo Fierro Museum and more.

Summary of reviewsRadisson Hotel Puerto Varas receives positive praise from guests for its unbeatable location in the center of town with stunning views of Lake Llanquihue and Osorno volcano. The hotel's delicious and varied breakfast is also highly rated and the restaurant offers considerations for celiac diets. The staff is friendly and attentive with many guests noting their excellent service. The rooms are clean, well-appointed and comfortable, although the parking arrangements can be confusing. The spa receives excellent reviews, particularly for the heated pool and hot stone massages. The beds are described as spectacularly comfortable, providing guests with a restful night's sleep. While some guests felt that the hotel's facilities were not worthy of a 5-star rating, the hotel is generally praised by guests for its excellent location, friendly staff, comfortable rooms, delicious breakfast and spa experience.
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Solace Hotel Puerto Varas

Hotel in Puerto Varas

8.6

Very Good

From $85

$

Info Summary of reviewsSolace Hotel Puerto Varas receives widespread acclaim for its excellent location and overall accessibility. Centrally situated, it offers easy access to the city center, waterfront, main square and numerous eateries, all while maintaining a peaceful ambiance in a quiet street. Guests appreciate the convenience of walking to key attractions and enjoy picturesque views of the surrounding area. The hotel's proximity to services such as the casino and local shopping center further enhances its appeal.

The breakfast experience is another highlight, impressively varied and high-quality. Guests delight in the wide array of options, including fresh fruits, breads, eggs, local specialties and even salmon. This generous spread ensures a satisfying start to the day, complemented by attentive and punctual service. While a few guests seek more variety and lighter options, the breakfast at Solace Hotel Puerto Varas remains highly recommended.

Dinners at the hotel's restaurant are positively received for their taste and inclusion of diverse dietary options, although some guests find the menu limited and service occasionally slow. Enhancements in menu variety and operational hours could further improve the dining experience.

The rooms at Solace Hotel Puerto Varas are praised for spaciousness, comfort and cleanliness, featuring excellent views from higher floors and well-maintained amenities like king-size beds and whirlpool bathtubs. Reviews consistently highlight the cozy and restful ambiance, though minor updates and deeper cleaning could further refine the experience.

Cleanliness throughout the hotel is typically described as impeccable with spotless rooms and common areas. Adherence to Covid-19 protocols adds a layer of safety, contributing to a comfortable stay.

The hotel's staff are frequently lauded for their kindness and attentiveness, enhancing the overall guest experience with excellent service and a welcoming atmosphere. Specific staff members receive special mentions for their exceptional service.

Free WiFi is generally decent, although some guests experience variability in connection quality, particularly on the third floor. Those requiring top-tier connectivity may occasionally face challenges.

The gym is functional with modern equipment, despite its small size and occasional maintenance issues. Some guests find it sufficient for their needs while others suggest potential improvements.

Parking, although free, is limited and uncovered with security concerns noted by a few guests. Despite this, many guests manage to find parking, considering it a decent though improvable feature.

Families find Solace Hotel Puerto Varas to be a great getaway option. Child-friendly facilities, attentive staff and a quiet environment make it ideal for family stays. Minor concerns about room locks are noted, but generally, the hotel is highly regarded for its family-oriented comfort and convenience.

The beds receive particular praise for their comfort, largeness and quality, significantly contributing to an excellent night's sleep. Clean, well-maintained rooms and cozy beds are often highlighted as key features.

As a four-star establishment, Solace Hotel Puerto Varas delivers an upscale experience with quality service and amenities. Despite some mentions of dated decor, the hotel lives up to its four-star status, providing value and satisfaction to guests.
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Hotel for Honeymoon

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Romantic Hotel

Casa Molino Hotel Boutique & Restaurant Puerto Varas

Hotel in Puerto Varas

9.0

Excellent

From $188

$

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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel Boutique Cutipay

Hotel in Valdivia

9.6

Excellent

$

Info Summary of reviewsHotel Boutique Cutipay is highly recommended for travelers seeking both relaxation and adventure, thanks to its prime riverside location and top-notch amenities. Nestled along the Valdivia River, the hotel offers breathtaking, uninterrupted views that guests find magical. Its proximity to both Valdivia and Niebla makes it convenient for exploring local attractions, yet its tranquil environment provides an ideal retreat free from city noise. The beautiful, lush gardens further enhance its serene ambiance.

Guests are particularly enthusiastic about the hotel's breakfast, frequently describing it as exceptional and luxurious. Featuring homemade cakes and pastries by the owner, Kitti, as well as a variety of fresh, sweet and savory options, the breakfast experience is both delicious and memorable. The cozy dining room with stunning morning river views adds to the charm.

The rooms at Hotel Boutique Cutipay are another standout feature. They are consistently praised for their modern aesthetics, spaciousness and cleanliness. The comfortable, home-like atmosphere, combined with breathtaking views of the river or lake, creates a tranquil and relaxing environment. The beds are notably comfortable and large, often highlighted as some of the best guests have experienced.

Impeccable cleanliness is a recurring theme in reviews with the hotel maintaining high standards across all areas. From the private rooms to common spaces, everything is immaculately clean and well-kept, making for a visually pleasing and hygienic stay.

The exceptional service provided by the owners, Kitti and George, along with the attentive staff, greatly enhances the overall guest experience. Their warm, friendly demeanor and personalized service make guests feel like they are visiting caring friends, creating a welcoming and family-like atmosphere.

In summary, Hotel Boutique Cutipay excels in location, breakfast offerings, room comfort, cleanliness and exceptional hospitality, making it a highly recommended destination for those looking to enjoy the scenic beauty and tranquility of Valdivia.
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Hotel Taking Steps Towards Sustainability

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Outdoor Pool

Courtyard by Marriott Puerto Montt

Hotel in Puerto Montt

8.6

Very Good

From $86

$

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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Enjoy Chiloé

Hotel in Castro

7.1

Good

From $86

$

Info Summary of reviewsNestled within the picturesque landscapes of Chiloé Island, Enjoy Chiloé offers a blend of natural beauty and connectivity. Guests consistently highlight the hotel's serene overlook of Castro's bay, making it a visually rewarding and peaceful environment, ideal for unwinding. Its strategic placement ensures easy access to key locations like the historic center and stilt houses, while amenities such as the heated pool, hot tubs and well-regarded spa facilities enhance its appeal.

Enjoy Chiloé also earns positive reviews for its breakfast with guests frequently describing it as delicious, hearty and varied. Though there are occasional comments about repetition and slow service, most visitors find the breakfast offerings satisfying. Dinner, however, receives mixed feedback—while the food quality, particularly the pizzas, is appreciated, recurring issues with menu variety, service speed and room service detract from the overall dining experience.

Guests enjoy the spacious and comfortable rooms, many of which offer stunning views of Castro Bay. The beds, in particular, are often praised for their comfort. Although certain aspects like cleanliness and maintenance need attention with some guests reporting issues like dirty bathrooms and equipment malfunctions, the positive features of the rooms largely overshadow these concerns.

Cleanliness and maintenance present more significant challenges with numerous comments regarding poorly cleaned rooms and bathrooms. Some areas, including the pool, receive praise when properly attended to, but overall, there is a clear need for improvement. The hotel has started renovations to address these issues, aiming to enhance guest satisfaction significantly.

The staff at Enjoy Chiloé receive mixed reviews. Many guests commend their friendliness and willingness to help, especially in the spa and dining areas. However, concerns about staff training and competency, alongside reports of slow and inefficient service, indicate room for improvement. Some guests experienced rude behavior, impacting their stay negatively.

Wi-Fi quality at Enjoy Chiloé is inconsistent. While some guests report good speed and reliable connections, others experience slow internet, interruptions and lack of coverage in certain areas. Improvements in this area could enhance the overall guest experience.

The spa facilities, including hot tubs, saunas and pools, are generally well-received for their range and maintenance. However, inconsistent availability and maintenance issues, like non-functioning hot tubs, detract from the spa's appeal.

Parking at Enjoy Chiloé generally satisfies guests, offering ample and free parking spaces. However, issues such as inadequate lighting, competition for spaces with the casino and the lack of covered parking present areas for potential enhancement.

Families find Enjoy Chiloé to be a welcoming environment with numerous amenities catering to children, such as play areas and swimming pools. The friendly staff and comfortable rooms further contribute to an enjoyable family stay, despite some minor issues with maintenance and service.

In summary, Enjoy Chiloé stands out for its picturesque location, comfortable rooms and family-friendly amenities, though improvements in cleanliness, dining options, staff training and maintenance could markedly enhance the guest experience.
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Casino Hotel

Hotel de Castro

Hotel in Castro

8.5

Very Good

From $63

$

Info Summary of reviewsHotel de Castro in Castro, Chiloé, is a well-regarded choice for travelers, combining an exceptional location with beautiful views and quality services. Situated in the heart of the city, guests have convenient access to the main square, dining options, shopping centers and popular tourist attractions such as the waterfront and stilt houses. The hotel's architecture harmonizes with its surroundings, contributing to a tranquil, relaxing atmosphere despite its central location.

Guests frequently praise the on-site restaurant for its delicious meals and scenic sea views, complementing the overall stay with attentive and friendly service. Breakfast receives high marks for its variety, quality and fresh offerings, although some guests suggest enhancing options for dietary needs. Dinner, in particular, is highlighted for its fusion cuisine, varied menu and excellent presentation, making it a standout part of the stay.

Room experiences vary with newer suite rooms lauded for their spaciousness, cleanliness and stunning sea views, whereas older sections are noted for being smaller and requiring some updates. Cleanliness in rooms is generally praised, though common areas need better maintenance.

The staff's exceptional service across all departments enhances the guest experience, consistently highlighted for their friendliness and professionalism. Despite some criticisms regarding specific staff members, the majority of feedback emphasizes their dedication and helpfulness.

The hotel provides free WiFi, which works well in common areas but can be intermittent in rooms. The spa is another appreciated feature, praised for its clean environment and quality services such as massages, saunas and the jacuzzi, though some maintenance improvements are suggested.

The pool offers mixed experiences; while appreciated for its heated, relaxing environment, issues with size, cleanliness and consistency in water temperature are noted. Parking is secure and convenient, although space is often limited, posing challenges for guests.

Hotel de Castro is also family-friendly, receiving accolades for its accommodations and amenities suitable for all ages, making it an excellent option for family vacations. While some aspects like WiFi, common area cleanliness and pool maintenance show room for improvement, the hotel's prime location, service quality and overall guest satisfaction make it a standout choice for visitors to Castro.
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Hotel with Spa

Family Friendly Hotel

Hotel near Nightlife Spots

Weisserhaus

Hotel in Puerto Varas

8.8

Excellent

From $74

$

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Hotel Taking Steps Towards Sustainability

Hotel near Nightlife Spots

Hotel with Parking

Hotel Boutique Casa Werner

Hotel in Puerto Varas

9.0

Excellent

From $48

$

Info Summary of reviewsHotel Boutique Casa Werner, located in the serene setting of Llanquihue, Chile, is an exceptional destination noted for its beautiful natural surroundings and tranquil ambiance. Nestled beside a picturesque wetland, the hotel offers a peaceful retreat ideal for bird watchers and nature enthusiasts. Its proximity to key areas like Puerto Varas and Frutillar makes it convenient for regional exploration, though having a car is recommended for easier mobility.

The hotel receives high praise for its outstanding breakfast offerings, providing a delicious, homemade array of local and fresh ingredients. Items such as natural yogurt, homemade bread and kuchen are guest favorites. The dining experience at the hotel's restaurant is equally spectacular with dishes like beetroot gnocchi with Roquefort sauce earning special accolades. Despite occasional mention of slow service or limited menu versatility, the overall culinary experience is often described as exceeding expectations, highlighted by the quality and flavor of the food.

Guests find the rooms of Hotel Boutique Casa Werner to be spacious, comfortable and immaculately maintained, blending modern amenities with the historical charm of a beautifully restored house. Cleanliness is a standout feature with both rooms and common areas kept spotless and well-organized. The cozy, elegantly decorated rooms often offer beautiful views, adding to the luxurious and nostalgic atmosphere.

The staff at Hotel Boutique Casa Werner are celebrated for their warm and personalized service. Known for their friendliness, attentiveness and dedication, the staff contribute significantly to the pleasant and hospitable environment. Guests frequently feel welcomed and well-cared-for, often highlighting individual staff members for their exceptional service.

Parking at the hotel is generally convenient with options for private and free parking, though occasional congestion and small parking areas are noted. The hotel effectively caters to families too, offering child-friendly amenities and a homey atmosphere that makes it a suitable destination for guests traveling with children.

One notable drawback is the hotel's WiFi service, which guests often describe as poor and unreliable. Despite this, the hotel’s charm, comfort, quality service and beautiful natural setting make it a highly recommended destination. The comfortable beds, clean facilities and exceptional meals create a memorable experience that leaves a lasting positive impression. Overall, Hotel Boutique Casa Werner is frequently described as a five-star property, offering a unique blend of luxury, historical charm and natural beauty.
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Boutique-style Hotel

Luxury Hotel

Hotel for Honeymoon

Casa Kalfu Hotel Boutique

Hotel in Puerto Varas

8.6

Very Good

From $63

$

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