Old world charm and elegance meet contemporary comfort in this Small Luxury Hotel in Puerto Rico.
Summary of reviews
Hotel El Convento is a historical gem located in the heart of Old San Juan, offering an authentic and unique experience for guests. The hotel's central location is exceptional within walking distance to all major historic and cultural sites, restaurants and bars. The rooms are comfortable and well-maintained with some offering beautiful views and hidden terraces. The staff is excellent, attentive, warm and welcoming, making guests feel at home. The outdoor areas are plentiful and beautiful with a small but clean pool and jacuzzi available. While some guests experienced issues with cleanliness and breakfast, the majority found the hotel to be exquisite and beautiful. Overall, Hotel El Convento is a great choice for those interested in a unique and authentic experience in a prime location.
The Courtyard by Marriott San Juan Miramar receives positive reviews for its exceptional location, offering guests convenient access to San Juan's vibrant attractions. Situated in the lively Miramar neighborhood, the hotel serves as a centralized hub for exploring the historical and modern aspects of the city, with easy access to restaurants, stores, the airport, Old Town, and the cruise terminal.
Guests appreciate the breakfast experience at the hotel, noting the prompt and friendly service at the on-site restaurant. Despite some finding the cost a bit high or encountering occasional misunderstandings about breakfast inclusivity, the quality of service consistently receives commendation. During peak times, breakfast can be crowded, which is something guests might need to prepare for.
The rooms at the hotel are regarded as spotlessly clean and comfortable, creating a restful environment for guests. However, there is a consensus that the rooms would benefit from renovations to modernize the furniture and increase amenities. Space is reportedly limited, and some rooms lack desirable views, with occasional maintenance issues like a slight mold smell requiring attention. Despite these drawbacks, cleanliness is consistently praised throughout the property.
The staff at the Courtyard by Marriott San Juan Miramar stand out for their friendly and helpful service, frequently described as professional and knowledgeable. Individual team members, such as Joel in the restaurant and the entrance personnel, are particularly commended for their welcoming demeanor. Staff interactions generally contribute to a warm atmosphere, leaving a lasting positive impression on guests.
Overall, this hotel is well-regarded for its prime location, cleanliness, and attentive staff, providing a comfortable stay for visitors looking to explore San Juan.
La Terraza de San Juan is an enchanting boutique hotel located in the heart of Old San Juan. Guests highly praise its central location, which allows easy exploration of the city's historic sites, vibrant restaurants and eclectic shops, all within walking distance. Despite its prime setting, the hotel maintains a peaceful atmosphere thanks to its position on a quieter, residential street. The beautiful rooftop terrace, offering stunning views of the city, adds an extra touch of charm to the stay.
The breakfast at La Terraza de San Juan is generally well-received, often described as wonderful and delicious, particularly highlighting the high-quality café con leche. However, some guests have noted inconsistencies in the breakfast service availability, particularly on Mondays and Tuesdays, which can be a disappointment.
Rooms in the hotel are cleaned to a high standard, spacious and exude historical charm with their high ceilings and tiled floors. The beds are frequently commended for their comfort, contributing to a restful night's sleep. Certain areas, however, could benefit from maintenance – some ground floor rooms lack natural light and there have been occasional issues with air conditioning and furnishings.
The hotel's cleanliness is consistently mentioned positively with spotless rooms and well-maintained common areas. Its historical architecture and authentic Puerto Rican charm significantly enhance the guest experience. Despite minor inconveniences like squeaky beds or maintenance issues, the overall sentiment towards the cleanliness and comfort remains positive.
The staff at La Terraza de San Juan are often highlighted for their exceptional friendliness and helpfulness. The welcoming and bilingual front desk staff play a significant role in making guests feel at home, providing valuable insights and recommendations about the local area. While there are rare comments about unresponsiveness, the vast majority of reviews commend the staff's dedication.
Wi-Fi availability is somewhat inconsistent; while some guests report good connectivity, others experience slow or unreliable internet, which could be a concern for those requiring stable access.
The rooftop pool, although small, is appreciated for its spectacular city views and relaxing atmosphere. Despite some maintenance issues such as cloudy water and visible cables, guests generally enjoy the rooftop experience.
Families find La Terraza de San Juan to be a great accommodation option thanks to its spacious, clean rooms and the lovely rooftop pool. The hotel's charming old Spanish style combined with modern amenities and helpful staff make it an appealing choice for a family stay.
In conclusion, La Terraza de San Juan combines historical charm, a prime location and friendly service, making it an ideal choice for travelers seeking a cozy and authentic boutique hotel experience in Old San Juan.
Categories
Historic
Luxury
Health & Safety
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in Puerto Rico