Hotel Best Semiramis
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Summary of reviewsHotel Best Semiramis in Puerto de la Cruz is celebrated for its stunning location and remarkable sea views. Perched on a cliff, the hotel offers breathtaking ocean vistas from nearly every room and is within walking distance of a black sand beach and Puerto de la Cruz's lively city center. This serene and picturesque setting provides easy access to shops, bars and restaurants while ensuring a quiet atmosphere away from crowded tourist spots.
Guests commend the extensive breakfast buffet, which offers a variety of sweet and savory options and the quality of the food is often highlighted. Dining is further enhanced by themed dinner buffets featuring live cooking stations and a wide selection of dishes, including seafood and international cuisine. Although some found the dinner options did not always meet five-star expectations, the overall dining experience is deemed satisfactory with good value for money.
The rooms are frequently praised for their spaciousness, cleanliness and comfort. Most guests enjoy large, comfortable beds and modern amenities with the sea views from balconies being a standout feature. Despite some comments on the need for renovation, the rooms are generally clean and well-maintained, providing a comfortable stay.
Cleanliness throughout the hotel is highly regarded with daily housekeeping ensuring all areas remain pristine. The attentive cleaning staff and adherence to Covid-19 protocols add to guests' overall positive experience.
The staff at Hotel Best Semiramis receive glowing reviews for their friendliness, professionalism and helpfulness. Guests consistently appreciate the attentive and polite service provided across various hotel areas, contributing significantly to the positive guest experience.
However, the hotel faces challenges with its WiFi, as many guests report weak or nonexistent connections, especially in the rooms. The spa also receives mixed reviews with some appreciating the relaxing atmosphere and excellent massages, while others note issues with outdated equipment and cleanliness. The gym is viewed as adequate for a basic workout, though it could benefit from better maintenance and equipment.
The pool facilities, including a heated pool and jacuzzi, are generally praised for their cleanliness and inviting atmosphere. Despite occasional overcrowding and early closing times, the variety and pleasant setting of the pools are well-received by guests.
Overall, Hotel Best Semiramis offers a positive and memorable stay with its spectacular location, excellent breakfast, comfortable rooms and commendable staff standing out as highlights.
Categories
Guests commend the extensive breakfast buffet, which offers a variety of sweet and savory options and the quality of the food is often highlighted. Dining is further enhanced by themed dinner buffets featuring live cooking stations and a wide selection of dishes, including seafood and international cuisine. Although some found the dinner options did not always meet five-star expectations, the overall dining experience is deemed satisfactory with good value for money.
The rooms are frequently praised for their spaciousness, cleanliness and comfort. Most guests enjoy large, comfortable beds and modern amenities with the sea views from balconies being a standout feature. Despite some comments on the need for renovation, the rooms are generally clean and well-maintained, providing a comfortable stay.
Cleanliness throughout the hotel is highly regarded with daily housekeeping ensuring all areas remain pristine. The attentive cleaning staff and adherence to Covid-19 protocols add to guests' overall positive experience.
The staff at Hotel Best Semiramis receive glowing reviews for their friendliness, professionalism and helpfulness. Guests consistently appreciate the attentive and polite service provided across various hotel areas, contributing significantly to the positive guest experience.
However, the hotel faces challenges with its WiFi, as many guests report weak or nonexistent connections, especially in the rooms. The spa also receives mixed reviews with some appreciating the relaxing atmosphere and excellent massages, while others note issues with outdated equipment and cleanliness. The gym is viewed as adequate for a basic workout, though it could benefit from better maintenance and equipment.
The pool facilities, including a heated pool and jacuzzi, are generally praised for their cleanliness and inviting atmosphere. Despite occasional overcrowding and early closing times, the variety and pleasant setting of the pools are well-received by guests.
Overall, Hotel Best Semiramis offers a positive and memorable stay with its spectacular location, excellent breakfast, comfortable rooms and commendable staff standing out as highlights.
Luxury Hotel
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Best Semiramis in Puerto de la Cruz boasts an impressive location that draws much praise from its guests. The hotel, perched on a cliff, offers breathtaking ocean views from nearly every room, making it an ideal spot for those seeking a serene and picturesque getaway. Its proximity to the coastline allows guests to enjoy the mesmerizing sound of waves and many appreciate the short walk to the black sand beach, El Bollullo.
Conveniently situated, the hotel is within walking distance of Puerto de la Cruz's lively city center, approximately a 10-30 minute stroll depending on walking speed, providing easy access to a variety of shops, bars and restaurants. Despite its slightly off-center position, the location is often described as quiet and peaceful, perfect for those who prefer to be away from the crowded tourist spots but still close enough to take part in the city's amenities. The La Paz area near the hotel is noted for its attractive, cozy atmosphere.
Public transportation is easily accessible with bus stops close by that connect to other parts of the island, including the airport. However, parking can be a challenge with guests often needing to find spots a bit farther from the hotel.
The hotel's hillside position not only ensures stunning sea views but also makes it a strategic base for exploring Tenerife's attractions. Despite some reviews noting that the hotel is a bit worn and could use some updates, the overall favorable comments on its location, combined with good value for money and the warm, friendly service, contribute to a positive and memorable stay.
Guests of Hotel Best Semiramis generally praised the breakfast experience. Many found the breakfast buffet to be extensive, featuring a wide variety of both sweet and savory options and described it as rich, plentiful and varied. Numerous reviews highlighted the quality and deliciousness of the food, often mentioning made-to-order omelettes and an impressive selection of dishes.
However, some guests noted areas for improvement, such as the quality of the coffee and occasional issues with restocking items. Despite these critiques, the consensus remains that breakfast was a positive highlight of their stay with many appreciating the international cuisine and themed dinners. The attentive staff and beautiful sea views from the dining area added to the overall enjoyable breakfast experience at the hotel.
Hotel Best Semiramis has received a range of feedback regarding its dinner offerings with several consistent themes emerging. The hotel is praised for its diverse and varied dinner buffets, characterized by different thematic nights every evening. Guests appreciate the wide selection and the extensive variety of dishes available, including abundant seafood options and live cooking stations that enhance the dining experience.
Themed evenings and the magnificent dinner buffet contribute positively to the overall dining experience with some guests highlighting the pleasant atmosphere of having dinner on the terrace. The hotel is especially accommodating to guests with specific dietary needs, such as providing gluten-free options for celiac patients.
However, there have been some critiques as well. While the food quality is often described as good to excellent, a few guests feel it does not entirely meet the five-star standard. Some reviewers have noted limited vegetarian options and basic items not being included in the dinner package, such as water, which must be paid for separately.
Service at the dinner restaurant is generally well-regarded, although there are occasional mentions of understaffing and slow replenishment of food items during busy times. Despite these minor drawbacks, many guests felt the dinner offered good value for money, particularly with the variety and thematic diversity of the meals.
Overall, while not without its flaws, Hotel Best Semiramis provides a satisfying and varied dining experience that many guests find impressive and enjoyable.
Hotel Best Semiramis offers a largely positive experience in terms of its rooms, according to guest reviews. Nearly all reviews highlight the spaciousness and cleanliness of the rooms with many mentioning comfortable, large beds and well-maintained spaces. The rooms are described as being meticulously cleaned, consistently tidy and equipped with modern amenities.
The views from the rooms, particularly the sea views, are frequently praised as breathtaking and spectacular. Balconies offer beautiful vistas of the ocean and stunning sunsets, adding to the overall charm of the accommodations. Guests appreciate the spaciousness of both the rooms and bathrooms with many noting adequate toiletries and good overall design.
Despite the positive feedback, some reviews mention that parts of the hotel are outdated, indicating a need for renovation. However, even these reviews often acknowledge that the rooms are still clean and comfortable. Issues such as insufficient sound insulation and occasional noise from adjacent hotels or corridors were also noted.
Guests who stayed in higher floors or renovated rooms generally had an improved experience, emphasizing modern, luxurious settings and top-notch comfort. The hotel staff received positive comments for their friendliness and efficiency, adding to the overall pleasant stay.
Overall, while a few rooms show signs of aging, the majority of guests find the hotel offers a comfortable, spacious and visually appealing experience with exceptional sea views.
Hotel Best Semiramis truly excels in delivering a cozy and restful experience for its guests, especially when it comes to the beds. Visitors routinely highlight the comfort and spaciousness of the accommodations. The beds are described as huge, often large enough to accommodate multiple people comfortably and they come with excellent bedding that enhances the sleeping experience. These wide, luxurious beds are perfect for a great night's sleep with some even featuring top-of-the-line memory foam pillows.
Many guests appreciate the variety in pillow firmness options, catering to different sleeping preferences and ensuring an individualized level of comfort. The mattresses receive high praise for their quality, contributing to the overwhelmingly positive feedback about the overall bed comfort.
Cleanliness is also a noted attribute with well-maintained and spotless bedding often mentioned. Furthermore, the sizable rooms complement the generous bed dimensions, providing ample space to relax. The combination of large beds with high-quality mattresses and bedding makes for an inviting and restful environment.
In summary, Hotel Best Semiramis offers an exceptional sleeping experience, characterized by very large and comfortable beds, excellent support from quality mattresses and pillows and a high standard of cleanliness. This focus on comfort ensures that guests leave well-rested and satisfied.
Hotel Best Semiramis is consistently praised for its impeccable cleanliness, drawing positive remarks for the meticulous care given to room maintenance and hygiene. Housekeepers perform daily cleaning, ensuring towels are replaced every day and rooms are kept in pristine condition. Many guests noted that the rooms are not only large but also spotlessly clean and comfortable with balconies and bathrooms held to high standards of cleanliness.
The hotel's facilities, including common areas and the pool, are well-maintained and frequently cleaned, contributing to an overall sense of order and neatness. The establishment's commitment to cleanliness extends to its compliance with Covid-19 protocols, earning further commendation from visitors.
Although a few minor issues were raised, such as outdated decor, some broken tiles, dusty stair railings and occasional dissatisfaction with the cleanliness of dishes in the dining areas, these concerns are largely overshadowed by the steady praise for the hotel's high level of cleanliness. Trustworthy and attentive cleaning staff ensure that the hotel remains a welcoming and clean environment, which greatly enhances guests' overall experience at Hotel Best Semiramis.
The reviews for Hotel Best Semiramis highlight an overwhelmingly positive experience with the staff. Notably, the staff is frequently described as friendly, helpful, attentive and professional. Many guests appreciated the excellent treatment and support provided by the team across various areas of the hotel, including reception, bar and cleaning services. Individuals such as Cintia and Yosi were specifically mentioned for their professionalism and welcoming demeanor.
Guests consistently noted the staff's politeness and efficiency with comments on their ability to address and solve problems promptly. The welcoming environment and the cheerful attitude of the hotel staff contributed significantly to the positive guest experience. Moreover, the reception team was singled out for being particularly helpful and multilingual, further enhancing the convenience and comfort for international visitors.
Despite a few isolated comments about wait times and occasional less friendly encounters, the general consensus is that the staff's friendliness, attentiveness and professionalism greatly enhance the overall appeal of Hotel Best Semiramis. The staff's superb hospitality and the quality of service provided have left a lasting impression on many guests, confirming the hotel's commitment to excellent customer service.
At Hotel Best Semiramis, the WiFi experience appears to be a significant concern among guests. Many have noted that the internet connection in the rooms is weak, slow or non-existent. It seems that the WiFi coverage is quite patchy with numerous mentions of the signal not reaching certain areas, particularly the rooms. Some guests expressed frustration with the WiFi being practically unusable, while others mentioned it being down altogether during their stay.
However, there are occasional mentions of decent or good WiFi performance with a few guests highlighting decently high-speed connectivity and free internet service. The common sentiment points towards the need for substantial improvement in the WiFi infrastructure across rooms and common areas to meet guests' expectations for reliable internet access.
Overall, while some positive notes on WiFi do exist, the majority point towards a need for significant enhancement, particularly to ensure consistent and strong internet connectivity throughout the hotel.
Hotel Best Semiramis offers a mixed experience when it comes to its spa facilities. On the positive side, guests frequently commend the spa for its relaxing atmosphere and exceptional views. The heated indoor pool and easy access to the sea are highlighted as standout features, along with the great service from the massage therapists. Many find the spa to be pleasant, peaceful and even wonderful at times with particular praise for the massages. For those looking for a simpler experience, the spa provides basic but adequate services such as a jacuzzi and a thermal circuit.
However, several aspects of the spa fall short of expectations. Many guests report issues with outdated and non-functional equipment, including the sauna, hammam and hot tub. The limited hours, closing at 7 PM and the restriction of only allowing 8 people per session lead to frustration. The additional charge of 10 euros per day for spa access also comes as a surprise to some.
Cleanliness and maintenance are other points of contention with mentions of neglected areas, dirty sauna facilities and the inadequate upkeep of the spa in general. Some services were closed or not operational during their stay, compounding the overall disappointment.
The overall sentiment is that while the spa has potential and certain aspects are enjoyable, significant improvements are needed to align it with the hotel's five-star rating.
Hotel Best Semiramis offers a gym that garners mixed feedback from guests. On the positive side, some appreciate the gym's cool ambiance, good facilities and its scenic view facing the sea. There are remarks about the gym being useful and equipped with suitable machines and basic equipment. Guests noted that it is part of an overall well-equipped hotel, which includes amenities like a swimming pool, spa and buffet restaurant.
However, there are notable drawbacks that some guests have pointed out. The gym is described as very small and, at times, poorly ventilated. Equipment is often found lacking with specifics such as missing dumbbells and faulty machines. A few guests mentioned a damp smell and outdated materials, suggesting that the facility could benefit from better maintenance and improvements. Limited availability and the minimum selection of equipment also posed challenges for those looking for a more comprehensive workout experience.
Overall, while the gym at Hotel Best Semiramis serves its purpose for a basic workout, it would likely need enhancements and better upkeep to meet higher expectations.
Hotel Best Semiramis offers a pool experience that largely garners positive feedback from its guests. The pool area is frequently described as clean, well-maintained and inviting, making it a great spot for relaxation. Among the various pools available, one of the heated pools stands out for its warmth and pleasant temperature, although some guests felt it did not get enough sun. The main swimming pool with its beautiful location and ocean view, adds to the overall appeal.
Guests appreciate the ample sunbathing space and the cozy atmosphere of the pool bar, even if the bar service is occasionally slow. The heated outdoor pool and the jacuzzi are highlighted as excellent features, contributing to the fantastic pool facilities. Despite some pools being described as small or crowded, especially in peak season, the overall sentiment remains positive due to the cleanliness and the range of amenities available.
The variety in pool settings, from a larger main pool to more intimate spas and a thermal pool, caters to diverse preferences. While some reviews mention that the pools close early and can be chilly, the general consensus underscores the pleasant and enjoyable experience. The combination of pools with the surrounding gardens and terraces enhances the tranquil environment, making the hotel's pool area a standout feature of the guest experience.
Hotel Best Semiramis offers tennis court facilities that have received mixed feedback from guests. The tennis court has been described by some as a nice and decent place to play with a few guests noting that it provided a good experience for a match. However, others have pointed out that the court and its equipment are showing signs of neglect. Reviews mentioned that the mats are old and inefficient and there are issues with maintenance. Some guests even noted the tennis area as abandoned and poorly kept. Despite these concerns, the court has seen some use, suggesting it is still accessible for those keen on playing tennis during their stay.
Hotel Best Semiramis has proven to be a favorable choice for families seeking a pleasant getaway. Numerous guests have highlighted the hotel's family-friendly environment, noting its suitability for a family stay. The facilities, including the swimming pool and gym, have been well received and families found the rooms spacious and well-suited to their needs.
The hotel goes above and beyond to cater to children with specific attention paid to their entertainment and enjoyment. Activities and entertainment shows post-dinner have been appreciated, making evenings enjoyable for both kids and adults. The presence of a playground area further enhances the hotel’s appeal to families.
However, some guests remarked on the limited food options, which could be a point for improvement. Additionally, parents with very young children found the absence of a kids' club and the lack of a microwave to heat baby bottles slightly inconvenient. Despite these minor shortcomings, the overall family-friendly atmosphere and the variety of activities available make Hotel Best Semiramis a solid option for families looking to enjoy some quality time together.
Hotel Best Semiramis positions itself as a five-star establishment but frequently falls short of meeting that expectation. Many guests highlight a noticeable gap between the hotel's advertised status and its actual standards. Common criticisms include outdated facilities, inconsistent cleanliness and a general lack of luxury. The hotel often seems more akin to a strong three-star or a modest four-star rather than a five-star property. Outdated room decor and equipment, along with significant inconveniences such as limited internet access and non-functional amenities like the spa, further diminish the five-star claim.
Parking incurs additional costs and some guests experienced issues with the elevators, requiring them to walk up to their rooms, which is deemed unacceptable for a hotel marketing itself at this level. Dining also fell short with the food quality described as far from five-star standard and the selection often being limited. Additionally, experiences such as cheap toiletries and problematic breakfast services do not align with what one would anticipate from a five-star institution.
On a positive note, the hotel management and staff have been noted for their compensatory efforts, such as offering free dinners in response to guest complaints. Some facilities, though outdated, are still in use and the hotel's location seems to offer reasonable benefits to some guests. However, these positives do not consistently offset the shortcomings.
In summary, while Hotel Best Semiramis advertises itself as a five-star destination, guest feedback suggests it operates more closely to a three or four-star standard with a need for upgrades and better maintenance to meet the expectations associated with a luxury hotel experience.
Hotel Best Semiramis serves as an adequate choice for business travelers, offering a range of decent business amenities. Though the hotel is located far from the airport, it compensates with a picturesque seafront location anchored to a mountain, providing a scenic backdrop for guests.
The staff is noted for their friendliness and expertise, ensuring a welcoming environment for those traveling on business. The hotel provides complimentary benefits, such as bottles of fizz and morning papers, adding a touch of convenience for guests.
Despite its flexible services and excellent quality in certain areas, the wifi connection is insufficient, which can be detrimental for work-related email communication. Connectivity issues have been a noted drawback for business travelers. While the hotel boasts good facilities for business, including being absolutely suitable for work trips, there is a need for better business services and perhaps a few aesthetic updates, such as a fresh coat of paint in the rooms.
Overall, Hotel Best Semiramis suits well for business stays with its decent facilities and friendly staff, but improvements in wifi connectivity and room maintenance would enhance the experience.
Hotel Best Semiramis is praised for its accessibility and connection to the nearby town. Guests with disabilities found the hotel's facilities to be largely accommodating, making it easy to move around inside the property. The location is also highlighted as a positive aspect with easy access to public transport and the city center being close by. Parking is noted as relatively easy to find near the hotel, although the hotel itself lacks dedicated parking spaces.
However, some accessibility concerns were raised, including the absence of an elevator to the top floor and limited parking spots. Guests also pointed out that direct access to the beach wasn't available and the noise level—both from the sea and passing cars—was disruptive for many, suggesting a need for better soundproofing. Additional comments mentioned the lack of room amenities such as slippers, bathrobes and room service, as well as a disorganized dining room. Despite these issues, the overall feedback centers on the hotel's accessible nature and the convenience of its location for travelers with disabilities.
Hotel Best Semiramis boasts several heated pools, primarily praised for their warm and inviting temperatures. The heated pools, including one with jets and another situated near the main pool, offer a variety of experiences. Guests generally appreciate the warmth and relaxing atmosphere, finding them particularly enjoyable even on colder or rainy days. The heated pool near the spa and another with a whirlpool received notable mentions for adding to a relaxing stay. However, some found the heated pool to be small and occasionally crowded and a few reviews mentioned inconsistencies in the pool's heating. Nevertheless, the majority of visitors were pleased with the heated pools, highlighting them as a key feature of their stay.
The outdoor pool area at Hotel Best Semiramis garners much praise from guests, who appreciate its clean and spacious environment. The pool's location overlooking the ocean adds to its appeal, providing a serene backdrop for sunbathing and relaxation. The facility features both heated and main pools, ensuring comfortable swimming conditions regardless of the season, although a few guests noted that the water could be cold during December.
The availability of sunbeds around the pool guarantees ample space for all visitors, making it a suitable choice for families and kids. The heated pool near the spa and the larger main swimming pool are highlighted as standout features, contributing to the overall fantastic pool facilities. The outdoor pool's warmth and cleanliness are frequently mentioned, creating a pleasant experience for those traveling from colder climates.
Overall, the outdoor swimming amenities at Hotel Best Semiramis are regarded as very good with the added benefit of sun loungers for comfort, an adjacent relaxation area with a bar and a beautiful setting that enhances the guest experience.
The indoor pool at Hotel Best Semiramis has received numerous positive comments from guests. Described as great, the indoor pool area's temperature has been noted as excellent and very warm, making it a comfortable option even in colder weather. Guests appreciate the clean and well-maintained facilities, often pointing out that the indoor spa pool is particularly nice and inviting. Families with children seem to make regular use of the heated indoor pool, which adds value to the overall experience. Additionally, the heated pool and jacuzzi area have been highlighted as very pleasant, offering a relaxing environment. Despite a few mentions of cooler water temperatures, the consensus is that the indoor pool is an excellent feature of the hotel.
Hotel Best Semiramis presents itself with the allure of a luxurious and modern ambiance. The hotel features beautiful modern rooms and offers an absolutely amazing and luxurious accommodation for its guests. The property exudes a sense of luxury with its comprehensive features, luxurious welcome drinks and the overall five-star-like experience promised.
However, it's clear that the hotel's maintenance and service need improvement to meet the true five-star standard. Many guests highlighted that the hotel feels outdated and falls short in various areas, such as amenities quality and staff attentiveness during check-in and checkout. The entire building appears to need renovation and elements like stricter COVID-19 protocols indicate an effort toward maintaining some level of excellence despite these shortcomings.
The luxurious beds and the stunning view are often praised, but many feel that these factors alone do not suffice for a full five-star experience. This lack of consistent high-quality service and upkeep has left some guests feeling that the hotel should be rated as a three-star property instead.
In summary, Hotel Best Semiramis could be an ideal destination for those seeking a dream getaway with a beautiful, modern room and a touch of luxury, provided they are mindful that the hotel's services and facilities might not fully align with typical five-star expectations.
Set against the stunning backdrop of the sea, Hotel Best Semiramis offers an enchanting romantic retreat for couples seeking tranquility and picturesque moments. Guest reviews consistently praise the spacious and clean rooms, many highlighting the breathtaking ocean views from private balconies where one can fall asleep to the soothing sound of waves crashing on the rocks. The ambiance here is ideal for romantic getaways with a Valentine’s Day show and thoughtful touches like special gifts contributing to memorable stays. The serene seclusion of the hotel allows for a profound and relaxing experience, perfect for celebrating special occasions like birthdays. From the romantic atmosphere and love vibes prevalent throughout the hotel to the glorious vistas and tranquility, Hotel Best Semiramis provides everything needed for a very romantic and pleasant stay, making it an ideal choice for couples looking to escape and create lasting memories.
Location Show Map
Location
Conveniently situated, the hotel is within walking distance of Puerto de la Cruz's lively city center, approximately a 10-30 minute stroll depending on walking speed, providing easy access to a variety of shops, bars and restaurants. Despite its slightly off-center position, the location is often described as quiet and peaceful, perfect for those who prefer to be away from the crowded tourist spots but still close enough to take part in the city's amenities. The La Paz area near the hotel is noted for its attractive, cozy atmosphere.
Public transportation is easily accessible with bus stops close by that connect to other parts of the island, including the airport. However, parking can be a challenge with guests often needing to find spots a bit farther from the hotel.
The hotel's hillside position not only ensures stunning sea views but also makes it a strategic base for exploring Tenerife's attractions. Despite some reviews noting that the hotel is a bit worn and could use some updates, the overall favorable comments on its location, combined with good value for money and the warm, friendly service, contribute to a positive and memorable stay.
Breakfast
However, some guests noted areas for improvement, such as the quality of the coffee and occasional issues with restocking items. Despite these critiques, the consensus remains that breakfast was a positive highlight of their stay with many appreciating the international cuisine and themed dinners. The attentive staff and beautiful sea views from the dining area added to the overall enjoyable breakfast experience at the hotel.
Dinner
Themed evenings and the magnificent dinner buffet contribute positively to the overall dining experience with some guests highlighting the pleasant atmosphere of having dinner on the terrace. The hotel is especially accommodating to guests with specific dietary needs, such as providing gluten-free options for celiac patients.
However, there have been some critiques as well. While the food quality is often described as good to excellent, a few guests feel it does not entirely meet the five-star standard. Some reviewers have noted limited vegetarian options and basic items not being included in the dinner package, such as water, which must be paid for separately.
Service at the dinner restaurant is generally well-regarded, although there are occasional mentions of understaffing and slow replenishment of food items during busy times. Despite these minor drawbacks, many guests felt the dinner offered good value for money, particularly with the variety and thematic diversity of the meals.
Overall, while not without its flaws, Hotel Best Semiramis provides a satisfying and varied dining experience that many guests find impressive and enjoyable.
Rooms
The views from the rooms, particularly the sea views, are frequently praised as breathtaking and spectacular. Balconies offer beautiful vistas of the ocean and stunning sunsets, adding to the overall charm of the accommodations. Guests appreciate the spaciousness of both the rooms and bathrooms with many noting adequate toiletries and good overall design.
Despite the positive feedback, some reviews mention that parts of the hotel are outdated, indicating a need for renovation. However, even these reviews often acknowledge that the rooms are still clean and comfortable. Issues such as insufficient sound insulation and occasional noise from adjacent hotels or corridors were also noted.
Guests who stayed in higher floors or renovated rooms generally had an improved experience, emphasizing modern, luxurious settings and top-notch comfort. The hotel staff received positive comments for their friendliness and efficiency, adding to the overall pleasant stay.
Overall, while a few rooms show signs of aging, the majority of guests find the hotel offers a comfortable, spacious and visually appealing experience with exceptional sea views.
Beds
Many guests appreciate the variety in pillow firmness options, catering to different sleeping preferences and ensuring an individualized level of comfort. The mattresses receive high praise for their quality, contributing to the overwhelmingly positive feedback about the overall bed comfort.
Cleanliness is also a noted attribute with well-maintained and spotless bedding often mentioned. Furthermore, the sizable rooms complement the generous bed dimensions, providing ample space to relax. The combination of large beds with high-quality mattresses and bedding makes for an inviting and restful environment.
In summary, Hotel Best Semiramis offers an exceptional sleeping experience, characterized by very large and comfortable beds, excellent support from quality mattresses and pillows and a high standard of cleanliness. This focus on comfort ensures that guests leave well-rested and satisfied.
Cleanliness
The hotel's facilities, including common areas and the pool, are well-maintained and frequently cleaned, contributing to an overall sense of order and neatness. The establishment's commitment to cleanliness extends to its compliance with Covid-19 protocols, earning further commendation from visitors.
Although a few minor issues were raised, such as outdated decor, some broken tiles, dusty stair railings and occasional dissatisfaction with the cleanliness of dishes in the dining areas, these concerns are largely overshadowed by the steady praise for the hotel's high level of cleanliness. Trustworthy and attentive cleaning staff ensure that the hotel remains a welcoming and clean environment, which greatly enhances guests' overall experience at Hotel Best Semiramis.
Staff
Guests consistently noted the staff's politeness and efficiency with comments on their ability to address and solve problems promptly. The welcoming environment and the cheerful attitude of the hotel staff contributed significantly to the positive guest experience. Moreover, the reception team was singled out for being particularly helpful and multilingual, further enhancing the convenience and comfort for international visitors.
Despite a few isolated comments about wait times and occasional less friendly encounters, the general consensus is that the staff's friendliness, attentiveness and professionalism greatly enhance the overall appeal of Hotel Best Semiramis. The staff's superb hospitality and the quality of service provided have left a lasting impression on many guests, confirming the hotel's commitment to excellent customer service.
Wi-Fi
However, there are occasional mentions of decent or good WiFi performance with a few guests highlighting decently high-speed connectivity and free internet service. The common sentiment points towards the need for substantial improvement in the WiFi infrastructure across rooms and common areas to meet guests' expectations for reliable internet access.
Overall, while some positive notes on WiFi do exist, the majority point towards a need for significant enhancement, particularly to ensure consistent and strong internet connectivity throughout the hotel.
Spa
However, several aspects of the spa fall short of expectations. Many guests report issues with outdated and non-functional equipment, including the sauna, hammam and hot tub. The limited hours, closing at 7 PM and the restriction of only allowing 8 people per session lead to frustration. The additional charge of 10 euros per day for spa access also comes as a surprise to some.
Cleanliness and maintenance are other points of contention with mentions of neglected areas, dirty sauna facilities and the inadequate upkeep of the spa in general. Some services were closed or not operational during their stay, compounding the overall disappointment.
The overall sentiment is that while the spa has potential and certain aspects are enjoyable, significant improvements are needed to align it with the hotel's five-star rating.
Gym
However, there are notable drawbacks that some guests have pointed out. The gym is described as very small and, at times, poorly ventilated. Equipment is often found lacking with specifics such as missing dumbbells and faulty machines. A few guests mentioned a damp smell and outdated materials, suggesting that the facility could benefit from better maintenance and improvements. Limited availability and the minimum selection of equipment also posed challenges for those looking for a more comprehensive workout experience.
Overall, while the gym at Hotel Best Semiramis serves its purpose for a basic workout, it would likely need enhancements and better upkeep to meet higher expectations.
Pool
Guests appreciate the ample sunbathing space and the cozy atmosphere of the pool bar, even if the bar service is occasionally slow. The heated outdoor pool and the jacuzzi are highlighted as excellent features, contributing to the fantastic pool facilities. Despite some pools being described as small or crowded, especially in peak season, the overall sentiment remains positive due to the cleanliness and the range of amenities available.
The variety in pool settings, from a larger main pool to more intimate spas and a thermal pool, caters to diverse preferences. While some reviews mention that the pools close early and can be chilly, the general consensus underscores the pleasant and enjoyable experience. The combination of pools with the surrounding gardens and terraces enhances the tranquil environment, making the hotel's pool area a standout feature of the guest experience.
Tennis
Family
The hotel goes above and beyond to cater to children with specific attention paid to their entertainment and enjoyment. Activities and entertainment shows post-dinner have been appreciated, making evenings enjoyable for both kids and adults. The presence of a playground area further enhances the hotel’s appeal to families.
However, some guests remarked on the limited food options, which could be a point for improvement. Additionally, parents with very young children found the absence of a kids' club and the lack of a microwave to heat baby bottles slightly inconvenient. Despite these minor shortcomings, the overall family-friendly atmosphere and the variety of activities available make Hotel Best Semiramis a solid option for families looking to enjoy some quality time together.
5 Star
Parking incurs additional costs and some guests experienced issues with the elevators, requiring them to walk up to their rooms, which is deemed unacceptable for a hotel marketing itself at this level. Dining also fell short with the food quality described as far from five-star standard and the selection often being limited. Additionally, experiences such as cheap toiletries and problematic breakfast services do not align with what one would anticipate from a five-star institution.
On a positive note, the hotel management and staff have been noted for their compensatory efforts, such as offering free dinners in response to guest complaints. Some facilities, though outdated, are still in use and the hotel's location seems to offer reasonable benefits to some guests. However, these positives do not consistently offset the shortcomings.
In summary, while Hotel Best Semiramis advertises itself as a five-star destination, guest feedback suggests it operates more closely to a three or four-star standard with a need for upgrades and better maintenance to meet the expectations associated with a luxury hotel experience.
Business
The staff is noted for their friendliness and expertise, ensuring a welcoming environment for those traveling on business. The hotel provides complimentary benefits, such as bottles of fizz and morning papers, adding a touch of convenience for guests.
Despite its flexible services and excellent quality in certain areas, the wifi connection is insufficient, which can be detrimental for work-related email communication. Connectivity issues have been a noted drawback for business travelers. While the hotel boasts good facilities for business, including being absolutely suitable for work trips, there is a need for better business services and perhaps a few aesthetic updates, such as a fresh coat of paint in the rooms.
Overall, Hotel Best Semiramis suits well for business stays with its decent facilities and friendly staff, but improvements in wifi connectivity and room maintenance would enhance the experience.
Accessible
However, some accessibility concerns were raised, including the absence of an elevator to the top floor and limited parking spots. Guests also pointed out that direct access to the beach wasn't available and the noise level—both from the sea and passing cars—was disruptive for many, suggesting a need for better soundproofing. Additional comments mentioned the lack of room amenities such as slippers, bathrobes and room service, as well as a disorganized dining room. Despite these issues, the overall feedback centers on the hotel's accessible nature and the convenience of its location for travelers with disabilities.
Heated Pool
Outdoor Pool
The availability of sunbeds around the pool guarantees ample space for all visitors, making it a suitable choice for families and kids. The heated pool near the spa and the larger main swimming pool are highlighted as standout features, contributing to the overall fantastic pool facilities. The outdoor pool's warmth and cleanliness are frequently mentioned, creating a pleasant experience for those traveling from colder climates.
Overall, the outdoor swimming amenities at Hotel Best Semiramis are regarded as very good with the added benefit of sun loungers for comfort, an adjacent relaxation area with a bar and a beautiful setting that enhances the guest experience.
Indoor Pool
Luxury
However, it's clear that the hotel's maintenance and service need improvement to meet the true five-star standard. Many guests highlighted that the hotel feels outdated and falls short in various areas, such as amenities quality and staff attentiveness during check-in and checkout. The entire building appears to need renovation and elements like stricter COVID-19 protocols indicate an effort toward maintaining some level of excellence despite these shortcomings.
The luxurious beds and the stunning view are often praised, but many feel that these factors alone do not suffice for a full five-star experience. This lack of consistent high-quality service and upkeep has left some guests feeling that the hotel should be rated as a three-star property instead.
In summary, Hotel Best Semiramis could be an ideal destination for those seeking a dream getaway with a beautiful, modern room and a touch of luxury, provided they are mindful that the hotel's services and facilities might not fully align with typical five-star expectations.
Romantic
Yes, Hotel Best Semiramis has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Best Semiramis.
No, Hotel Best Semiramis doesn't allow dogs.
No, parking facilities aren't available at Hotel Best Semiramis.
Yes, Hotel Best Semiramis has a gym.
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