Hotel Marquesa
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Summary of reviewsHotel Marquesa, nestled in the heart of Puerto de la Cruz, offers a delightful blend of central convenience and tranquil charm. Its enviable location places guests within easy access to the vibrant city center, historic district, scenic beachfront and a variety of shops and restaurants, creating an ideal base for exploring the northern part of the island. The hotel's beautiful architecture and inviting atmosphere further enhance the appeal of its prime position.
Guests generally have high praise for the breakfast offerings, highlighting the ample, varied selection of fresh and tasty buffet options that cater to both continental and local palates. Despite some criticisms regarding repetition and quality of specific items, many guests find the breakfast experience satisfying. Dinner at the hotel's buffet restaurant also receives mixed feedback. While appreciated for its taste, reasonable pricing and the enjoyable live music that enhances the evening ambiance, there are consistent remarks about the dishes often being served cold and the need for greater variety and improved service.
The rooms at Hotel Marquesa are noted for their spaciousness, comfort and cleanliness with many guests enjoying stunning views of the sea, port or old town. However, the hotel does show signs of aging with some guests pointing out dated furnishings and occasional maintenance issues such as non-functional air conditioning and noise disturbances. Despite these drawbacks, the central location and overall value for money are frequently mentioned as significant positives.
Cleanliness throughout the hotel is generally commendable with many guests highlighting the efforts of the meticulous cleaning staff. Public areas such as the lobby are well-maintained, contributing to a positive first impression. Nonetheless, some guests have flagged areas in need of more thorough cleaning and updates to older facilities.
The staff at Hotel Marquesa consistently receive high marks for their professional, friendly and helpful demeanor. From the reception desk to the housekeeping and restaurant teams, the staff's dedication significantly enhances the guest experience, making visitors feel genuinely welcomed and well cared for during their stay.
The rooftop pool is a standout feature, offering stunning panoramic views and a pleasant atmosphere for relaxation. While appreciated for its scenic charm, some guests note that the pool area could benefit from more frequent maintenance and updating.
Beachgoers will appreciate the hotel's proximity to the beachfront, described as within walking distance and very convenient. The location is also favorable for nightlife enthusiasts with easy access to vibrant restaurants, cafes, bars and live music performances, making it an ideal spot for immersing in local culture.
Despite some variability in the comfort of the beds with mixed reviews on mattress firmness, many guests find the beds supportive and conducive to a restful sleep. The three-star establishment manages to deliver good value for money, making it an attractive option for those seeking moderate accommodations without compromising on essential comforts.
In summary, Hotel Marquesa stands out for its exceptional location, friendly staff and overall value, offering a mostly positive experience with room for improvement in certain areas to refine the guest experience further.
Categories
Guests generally have high praise for the breakfast offerings, highlighting the ample, varied selection of fresh and tasty buffet options that cater to both continental and local palates. Despite some criticisms regarding repetition and quality of specific items, many guests find the breakfast experience satisfying. Dinner at the hotel's buffet restaurant also receives mixed feedback. While appreciated for its taste, reasonable pricing and the enjoyable live music that enhances the evening ambiance, there are consistent remarks about the dishes often being served cold and the need for greater variety and improved service.
The rooms at Hotel Marquesa are noted for their spaciousness, comfort and cleanliness with many guests enjoying stunning views of the sea, port or old town. However, the hotel does show signs of aging with some guests pointing out dated furnishings and occasional maintenance issues such as non-functional air conditioning and noise disturbances. Despite these drawbacks, the central location and overall value for money are frequently mentioned as significant positives.
Cleanliness throughout the hotel is generally commendable with many guests highlighting the efforts of the meticulous cleaning staff. Public areas such as the lobby are well-maintained, contributing to a positive first impression. Nonetheless, some guests have flagged areas in need of more thorough cleaning and updates to older facilities.
The staff at Hotel Marquesa consistently receive high marks for their professional, friendly and helpful demeanor. From the reception desk to the housekeeping and restaurant teams, the staff's dedication significantly enhances the guest experience, making visitors feel genuinely welcomed and well cared for during their stay.
The rooftop pool is a standout feature, offering stunning panoramic views and a pleasant atmosphere for relaxation. While appreciated for its scenic charm, some guests note that the pool area could benefit from more frequent maintenance and updating.
Beachgoers will appreciate the hotel's proximity to the beachfront, described as within walking distance and very convenient. The location is also favorable for nightlife enthusiasts with easy access to vibrant restaurants, cafes, bars and live music performances, making it an ideal spot for immersing in local culture.
Despite some variability in the comfort of the beds with mixed reviews on mattress firmness, many guests find the beds supportive and conducive to a restful sleep. The three-star establishment manages to deliver good value for money, making it an attractive option for those seeking moderate accommodations without compromising on essential comforts.
In summary, Hotel Marquesa stands out for its exceptional location, friendly staff and overall value, offering a mostly positive experience with room for improvement in certain areas to refine the guest experience further.
Historic Hotel
Built in 1712 as a mansion, this property is an Asset of Cultural Interest and Historical Heritage. It began operating as a hotel in the 1880s, making it one of the early hotels in Puerto de la Cruz, and features traditional Canarian architecture with a notable courtyard.
Dog Friendly Hotel
Located in PUERTO CRUZ, this hotel may offer convenient access to local parks and walking areas suitable for dogs. Its central location makes it easy to explore the town with your pet.
Hotel near Nightlife Spots
Located in Puerto de la Cruz, this hotel is in proximity to local bars and venues that offer a taste of Canarian nightlife.
Cheap Hotel
Hotel Marquesa is a budget-friendly hotel offering comfortable accommodation. Its central location provides easy access to the city's attractions and amenities.
3-Star Hotel
This hotel in Puerto de la Cruz offers a historic setting and comfortable accommodation. It is known for its traditional Canarian architecture and central location.
Hotel near The Beach
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Hotel Marquesa boasts an enviable location that has garnered praise from guests for being both central and tranquil. Nestled in the heart of Puerto de la Cruz, the hotel is perfectly positioned, offering visitors immediate access to the vibrant city center, historic district and scenic beachfront. Its situation within a pedestrian area adds to its charm, providing a peaceful retreat amidst the hustle and bustle of the town. Guests appreciate the hotel's proximity to a variety of attractions, shops and restaurants, making it an ideal base for exploring the northern part of the island. Additionally, the beautiful architecture and inviting atmosphere of the hotel complement its convenient access to all major amenities and activities, ensuring a memorable stay for those who visit.
Guests of Hotel Marquesa have mixed opinions about the breakfast offerings. Many reviews highlight the delicious, ample and varied breakfast options, often mentioning the fresh and tasty food available in buffet style. Positive feedback focuses on the abundant and diverse selection, featuring both continental staples and local specialties. The breakfast is frequently described as very good, excellent or amazing with some guests appreciating the inclusion of both sweet and savory items catering to English and German tourists.
However, there are notable criticisms as well. Some guests found the breakfast to be basic, repetitive and lacking in variety. Complaints include limited fruit options, cold or overcooked items and processed foods. There were mentions of poor quality, especially regarding the coffee and juices from machines. Breakfast service was occasionally criticized for being rushed or insufficiently staffed.
Overall, while the breakfast at Hotel Marquesa receives praise for its variety and taste, there are consistent remarks on areas that could use improvement, such as freshness, variety and quality of specific items.
The dinner experience at Hotel Marquesa has received a wide range of feedback from guests. While many praise the dinner for being very good, tasty and reasonably priced, there are consistent comments regarding the temperature of the food with frequent mentions of dishes being served cold or lukewarm. Guests appreciated the buffet style for both breakfast and dinner, citing it as generous and varied, yet some found it repetitive and lacking in variety.
A standout positive is the presence of live music in the evening, which enhances the dining atmosphere, though some guests feel the ambiance can be noisy and crowded. While some found the dinners exquisite with delicious options including various meats, fish and vegetables, others criticized it for being basic and cafeteria-like.
Service at the restaurant received mixed reviews with several noting it could be more professional. Although the inclusion of drinks like water incurs an additional charge, the value for money at the restaurant is often highlighted.
In summary, while the dinner at Hotel Marquesa is described as good by many, improvements in food temperature, variety and service could enhance the dining experience further.
Hotel Marquesa offers a mix of experiences when it comes to its rooms. Guests appreciate the spaciousness and comfort with many noting the large, airy nature of the rooms. The views are often highlighted with some enjoying beautiful scenes of the sea, port or old town. Cleanliness generally receives praise with rooms being described as clean and maintained well in terms of basic housekeeping. Comfort is another positive point with several mentioning comfortable beds and clean linens.
However, the hotel shows signs of aging. Many guests express that the rooms and furnishings are dated and in some cases, furniture and bathrooms are in need of renovation. Air conditioning problems are a recurring issue with many rooms either lacking air conditioning altogether or having units that do not function properly. The rooms can get very hot and while fans are sometimes provided, they are not always sufficient.
Some rooms can be noisy, especially those facing the street or near elevator shafts. Noise from nearby restaurants and church bells can be disruptive. Additionally, some rooms are described as dark and small, detracting from the overall comfort.
Despite these drawbacks, the hotel's central location and value for money are frequently mentioned as positives. The overall experience can be mixed with some rooms offering a charming, authentic feel while others fall short due to their outdated conditions.
The beds at Hotel Marquesa have received mixed reviews from guests, though there is a predominant emphasis on comfort. Many visitors found the beds to be very comfortable with some even stating they were among the best they had slept in. The beds are described as large and supportive with a number of reviewers highlighting the good quality of the mattresses.
However, there are notable inconsistencies in the guest experiences. Some described the beds as being way too soft, while others experienced them as very hard. Instances of beds being very old, unstable and even broken were mentioned, pointing to a need for maintenance and updates. The pillows also received varied feedback with some guests finding them too hard or flat, although additional pillows were provided upon request.
Overall, despite a number of positive remarks regarding comfort, the variability in guest experiences suggests that some beds may need replacement or repair to ensure a uniformly comfortable stay.
Hotel Marquesa has received mixed reviews when it comes to cleanliness. Many guests complimented the hotel for its clean and comfortable beds, pleasant rooms and a generally good relaxing atmosphere. There are frequent mentions of the hotel being "very clean," with rooms being described as "impeccably clean" and "thoroughly cleaned every day." The cleaning staff are often highlighted as lovely and meticulous, ensuring fresh towels and maintaining a cleaned environment consistently.
Guests also appreciated the cleanliness of the public areas, such as the lobby, which is noted for its beautiful and clean decoration. The hotel's facilities are praised for being well-maintained despite their age, contributing to a positive first impression.
However, there are some recurring issues that have been flagged. Several guests pointed out the need for improved cleanliness in various aspects with some rooms showing signs of neglect, such as weird brown smudges and mold in the bathrooms. There were reports of old plumbing and fixtures that don't function correctly, contributing to a less satisfactory experience. Furthermore, some rooms were noted to lack necessary amenities like air conditioning and coffee making facilities and occasionally had an unpleasant musty odor.
Overall, while many visitors appreciated the high levels of cleanliness and maintenance of Hotel Marquesa, there are notable areas in need of attention and improvement, particularly in terms of more thorough sanitation and updating older facilities.
Hotel Marquesa consistently receives high marks for its exceptional staff. Reviews highlight that the employees are not only professional but also extremely friendly and helpful, contributing significantly to guests' positive experiences. From the reception desk to the cleaning crew, the team is described as attentive, welcoming and accommodating.
Guests particularly appreciate the kindness and warmth of the reception staff, who are noted for their professionalism and willingness to provide detailed information. There are multiple mentions of individual staff members going above and beyond to assist guests with some reviewers expressing gratitude for specific employees.
The restaurant staff also earn praise for their friendliness, although a few comments indicate that improvements could be made in certain areas. Overall, however, the majority of guests find the dining experience pleasant and the staff attentive.
Housekeeping services are often commended for their accommodating attitude and the cleanliness maintained throughout the hotel. Despite some isolated incidents of dissatisfaction, the dedicated efforts of the cleaning team generally enhance the comfort of the stay.
In summary, while there are occasional minor criticisms, the overwhelming sentiment is that Hotel Marquesa’s staff delivers excellent customer service, making visitors feel genuinely welcomed and well cared for during their stay.
The WiFi experience at Hotel Marquesa seems to vary for guests, though mostly leaning towards needing significant improvement. While some guests found the WiFi usable for media streaming and appreciated the no-fuss access, many others described the connection as extremely slow, weak or inconsistent. There were frequent reports of the WiFi dropping often, especially in certain parts of the rooms, such as the bed area. Despite the efforts of the staff to assist with WiFi issues, the overall sentiment points to unreliable access with signals cutting out regularly. Some appreciated that the WiFi was free, but the general consensus is that the internet service needs substantial enhancement to meet guest expectations.
Hotel Marquesa boasts a highly-praised rooftop pool, which is frequently admired for its stunning panoramic views, especially of the ocean. Many guests enjoyed the solarium and found the pool area to be pleasant and comfortable, even describing the setting as exquisite and spectacular. The terrace pool and poolside were noted as nice amenities, providing an excellent spot to relax.
However, there are recurring mentions of the pool being small and in need of some maintenance. Issues such as loose tiles, cloudy water and dirty glass panels indicate that some areas require refurbishment. Guests have pointed out that the pool area is generally clean but could benefit from more frequent upkeep to improve the overall image of the facilities.
Despite these criticisms, the rooftop pool is still seen as a significant highlight of the hotel with many appreciating the affordable and accessible option it offers. Overall, while the rooftop pool at Hotel Marquesa receives high marks for its views and comfort, attention to maintenance could further enhance the guest experience.
Hotel Marquesa boasts a prime location that is frequently praised for its proximity to the beach. Many reviews highlight that the hotel is within walking distance to the beach, making it extremely convenient for guests looking to enjoy the seaside. Descriptions such as "a stone's throw" and "3 minutes from seaside" emphasize the ease and quickness of reaching the water. Visitors consistently mention the beach as being very nice, adding to the appeal. Additionally, the hotel’s location is described as well-positioned, not just for beach access but also for being surrounded by essential amenities. The overall consensus points to Hotel Marquesa as an excellent choice for beachgoers seeking convenience and a pleasant coastal environment.
Hotel Marquesa is perfectly nestled in the heart of Puerto de la Cruz, offering immediate access to an array of nightlife options. The hotel is strategically located in a bustling yet not noisy city center, surrounded by vibrant restaurants, cafes and bars, making it an ideal spot for those looking to immerse themselves in the local culture. The evenings come alive with Spanish music on the hotel terrace and live typical music performances, adding to the authentic experience. The central location means guests are just a short five-minute stroll from the beach and a vibrant commercial and entertainment area. Guests appreciate the lively yet manageable atmosphere, marking Puerto de la Cruz as a notable party town with a rich nightlife scene. Evenings are often graced by live music, enhancing the overall ambiance for visitors.
Nestled in a perfect location, Hotel Marquesa delivers a consistent three-star experience that offers good value for money. While it embodies the standard ambiance of a three-star hotel, it is recognized for having a commendable quality-price ratio, ensuring guests feel they are getting reasonable service and amenities for the cost. The hotel offers a good stay for anyone looking for moderate accommodations without breaking the bank.
Though some aspects of the hotel can feel like a two-star establishment, its unique charm is in the juxtaposition between its historic Canarian house section, where the rooms are notably fine and the more neglected back part of the building. Despite its three-star status and minor shortcomings like the absence of air conditioning, guests generally find their stay decent and sometimes even amazing for this category. Overall, Hotel Marquesa stands out for providing a satisfactory standard that meets the expectations one would have for the price point of a three-star hotel.
Hotel Marquesa's rooftop pool garners generally positive feedback from its guests. Visitors appreciate the rooftop setting and often highlight the stunning views it provides with numerous mentions of its picturesque outlook over the old town. While the pool is described as small, it is noted that there are plenty of sunbeds available for relaxation. Many guests found the pool to be a superb and spectacular feature, ideal for a refreshing dip while enjoying the scenery. However, a few reviews mentioned concerns about maintenance. Overall, the rooftop pool is frequently praised for its pleasant ambiance and beautiful views, making it a standout feature of the hotel.
Hotel Marquesa boasts a delightful rooftop pool that has received a lot of positive feedback from guests. The small but beautiful rooftop pool provides a refreshing escape with its scenic terrace setting. Many guests appreciated the spectacular views from this terrace. Although the pool area on the top floor could use some refurbishment, it remains a favored spot for relaxation.
Guests highlighted the rooftop pool’s convenient location, which adds to the overall allure despite occasional comments about limited access and periods of closure. The presence of comfortable pool hammocks enhances the leisurely atmosphere. Overall, the rooftop pool at Hotel Marquesa is considered an attractive feature, contributing to a pleasant stay for visitors.
Nestled in the historic heart of Puerto de la Cruz, Hotel Marquesa is a charming and historically significant lodging. Built in 1712, this old Canarian mansion exudes a classic charm with its well-preserved colonial design and traditional Canarian architecture. Guests are captivated by the hotel's authentic old-style rooms and delightful historical decor that reflects its rich past.
The historic structure of the hotel adds to the overall ambiance, immersing visitors in a genuine historical atmosphere. The beautiful historical building features remarkable architectural details, including a fabulous inner courtyard and a characteristic rooftop terrace. Reception is set in a typical Canary colonial house and the entrance and lobby retain an old Spanish style, enhancing the feeling of stepping back in time.
Located in front of the church of La Peña de Francia, the hotel offers a prime spot in the historic center, making it easy for guests to explore the area's attractions on foot. The strategic central location in Puerto de la Cruz ensures that everything is within walking distance, adding convenience to the charms of the historic setting.
The hotel's meticulous upkeep, particularly in the original main building, is frequently praised, as is the acoustic of the space that provides a serene and quiet retreat, especially at night. The delicious breakfast served in the historic main building further adds to the delightful experience. Although some guests note that parts of the building seem neglected, overall, the traditional style and historical significance of Hotel Marquesa leave a positive impression on visitors.
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Location
Breakfast
However, there are notable criticisms as well. Some guests found the breakfast to be basic, repetitive and lacking in variety. Complaints include limited fruit options, cold or overcooked items and processed foods. There were mentions of poor quality, especially regarding the coffee and juices from machines. Breakfast service was occasionally criticized for being rushed or insufficiently staffed.
Overall, while the breakfast at Hotel Marquesa receives praise for its variety and taste, there are consistent remarks on areas that could use improvement, such as freshness, variety and quality of specific items.
Dinner
A standout positive is the presence of live music in the evening, which enhances the dining atmosphere, though some guests feel the ambiance can be noisy and crowded. While some found the dinners exquisite with delicious options including various meats, fish and vegetables, others criticized it for being basic and cafeteria-like.
Service at the restaurant received mixed reviews with several noting it could be more professional. Although the inclusion of drinks like water incurs an additional charge, the value for money at the restaurant is often highlighted.
In summary, while the dinner at Hotel Marquesa is described as good by many, improvements in food temperature, variety and service could enhance the dining experience further.
Rooms
However, the hotel shows signs of aging. Many guests express that the rooms and furnishings are dated and in some cases, furniture and bathrooms are in need of renovation. Air conditioning problems are a recurring issue with many rooms either lacking air conditioning altogether or having units that do not function properly. The rooms can get very hot and while fans are sometimes provided, they are not always sufficient.
Some rooms can be noisy, especially those facing the street or near elevator shafts. Noise from nearby restaurants and church bells can be disruptive. Additionally, some rooms are described as dark and small, detracting from the overall comfort.
Despite these drawbacks, the hotel's central location and value for money are frequently mentioned as positives. The overall experience can be mixed with some rooms offering a charming, authentic feel while others fall short due to their outdated conditions.
Beds
However, there are notable inconsistencies in the guest experiences. Some described the beds as being way too soft, while others experienced them as very hard. Instances of beds being very old, unstable and even broken were mentioned, pointing to a need for maintenance and updates. The pillows also received varied feedback with some guests finding them too hard or flat, although additional pillows were provided upon request.
Overall, despite a number of positive remarks regarding comfort, the variability in guest experiences suggests that some beds may need replacement or repair to ensure a uniformly comfortable stay.
Cleanliness
Guests also appreciated the cleanliness of the public areas, such as the lobby, which is noted for its beautiful and clean decoration. The hotel's facilities are praised for being well-maintained despite their age, contributing to a positive first impression.
However, there are some recurring issues that have been flagged. Several guests pointed out the need for improved cleanliness in various aspects with some rooms showing signs of neglect, such as weird brown smudges and mold in the bathrooms. There were reports of old plumbing and fixtures that don't function correctly, contributing to a less satisfactory experience. Furthermore, some rooms were noted to lack necessary amenities like air conditioning and coffee making facilities and occasionally had an unpleasant musty odor.
Overall, while many visitors appreciated the high levels of cleanliness and maintenance of Hotel Marquesa, there are notable areas in need of attention and improvement, particularly in terms of more thorough sanitation and updating older facilities.
Staff
Guests particularly appreciate the kindness and warmth of the reception staff, who are noted for their professionalism and willingness to provide detailed information. There are multiple mentions of individual staff members going above and beyond to assist guests with some reviewers expressing gratitude for specific employees.
The restaurant staff also earn praise for their friendliness, although a few comments indicate that improvements could be made in certain areas. Overall, however, the majority of guests find the dining experience pleasant and the staff attentive.
Housekeeping services are often commended for their accommodating attitude and the cleanliness maintained throughout the hotel. Despite some isolated incidents of dissatisfaction, the dedicated efforts of the cleaning team generally enhance the comfort of the stay.
In summary, while there are occasional minor criticisms, the overwhelming sentiment is that Hotel Marquesa’s staff delivers excellent customer service, making visitors feel genuinely welcomed and well cared for during their stay.
Wi-Fi
Pool
However, there are recurring mentions of the pool being small and in need of some maintenance. Issues such as loose tiles, cloudy water and dirty glass panels indicate that some areas require refurbishment. Guests have pointed out that the pool area is generally clean but could benefit from more frequent upkeep to improve the overall image of the facilities.
Despite these criticisms, the rooftop pool is still seen as a significant highlight of the hotel with many appreciating the affordable and accessible option it offers. Overall, while the rooftop pool at Hotel Marquesa receives high marks for its views and comfort, attention to maintenance could further enhance the guest experience.
Beach
Nightlife
3 Star
Though some aspects of the hotel can feel like a two-star establishment, its unique charm is in the juxtaposition between its historic Canarian house section, where the rooms are notably fine and the more neglected back part of the building. Despite its three-star status and minor shortcomings like the absence of air conditioning, guests generally find their stay decent and sometimes even amazing for this category. Overall, Hotel Marquesa stands out for providing a satisfactory standard that meets the expectations one would have for the price point of a three-star hotel.
Rooftop Pool
Outdoor Pool
Guests highlighted the rooftop pool’s convenient location, which adds to the overall allure despite occasional comments about limited access and periods of closure. The presence of comfortable pool hammocks enhances the leisurely atmosphere. Overall, the rooftop pool at Hotel Marquesa is considered an attractive feature, contributing to a pleasant stay for visitors.
Historic
The historic structure of the hotel adds to the overall ambiance, immersing visitors in a genuine historical atmosphere. The beautiful historical building features remarkable architectural details, including a fabulous inner courtyard and a characteristic rooftop terrace. Reception is set in a typical Canary colonial house and the entrance and lobby retain an old Spanish style, enhancing the feeling of stepping back in time.
Located in front of the church of La Peña de Francia, the hotel offers a prime spot in the historic center, making it easy for guests to explore the area's attractions on foot. The strategic central location in Puerto de la Cruz ensures that everything is within walking distance, adding convenience to the charms of the historic setting.
The hotel's meticulous upkeep, particularly in the original main building, is frequently praised, as is the acoustic of the space that provides a serene and quiet retreat, especially at night. The delicious breakfast served in the historic main building further adds to the delightful experience. Although some guests note that parts of the building seem neglected, overall, the traditional style and historical significance of Hotel Marquesa leave a positive impression on visitors.
Yes, Hotel Marquesa has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hotel Marquesa.
Yes, Hotel Marquesa welcomes dogs.
No, parking facilities aren't available at Hotel Marquesa.
No, Hotel Marquesa doesn't have a gym.
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