Hotel Puigcerdà
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Summary of reviewsHotel Puigcerdà stands out primarily for its excellent location and accommodating staff, making it a favorable choice for travelers. The hotel’s prime position in Puigcerdà, close to the train station and various amenities, along with the tranquil environment and ample parking, offers convenience and ease of access. The beautiful village views from the hotel further enhance the guests' experience, creating a picturesque retreat.
The breakfast at Hotel Puigcerdà is frequently applauded for its satisfactory and comprehensive offerings, featuring a variety of fresh and packaged items that suit many guests' preferences. This complimentary inclusion in the room price adds value to the stay, despite minor critiques regarding occasional dry bread and calls for more fresh options.
Dinner at Hotel Puigcerdà is a highlight with guests commending the homemade quality and generous portions of the meals. The reasonably priced a la carte menu provides good value, further enriched by the exceptional service from the staff, particularly the warmth and friendliness of the manager, Jesus.
The rooms at the hotel receive mixed reviews. While consistently noted for their cleanliness, they are often described as small and basic with dated decor. Essential amenities are present, though some guests miss more modern facilities like air conditioning and desks. The convenience of an elevator is a plus for many visitors.
Cleanliness throughout the hotel is perceived to be inconsistent. While some rooms and areas meet satisfactory standards, others are criticized for unpleasant odors and insufficient bathroom maintenance. This inconsistency affects the overall perception of cleanliness.
The staff’s friendliness and attentiveness are standout elements, significantly enhancing the guest experience. The owner and reception staff receive particular praise for their welcoming and accommodating demeanor, which contributes to a homely atmosphere at the hotel.
Guest feedback about the beds is largely negative with many finding them uncomfortable due to hard mattresses and occasional creaking noises. However, a few guests did mention some beds being comfortable but noted the potential for improvement in this area.
In summary, Hotel Puigcerdà is favored for its prime location, excellent staff service and satisfying breakfast and dinner offerings. While the rooms are clean, they are basic and could benefit from updates, particularly in terms of bed quality and modern amenities. Addressing inconsistencies in cleanliness could further enhance the overall guest experience.
The breakfast at Hotel Puigcerdà is frequently applauded for its satisfactory and comprehensive offerings, featuring a variety of fresh and packaged items that suit many guests' preferences. This complimentary inclusion in the room price adds value to the stay, despite minor critiques regarding occasional dry bread and calls for more fresh options.
Dinner at Hotel Puigcerdà is a highlight with guests commending the homemade quality and generous portions of the meals. The reasonably priced a la carte menu provides good value, further enriched by the exceptional service from the staff, particularly the warmth and friendliness of the manager, Jesus.
The rooms at the hotel receive mixed reviews. While consistently noted for their cleanliness, they are often described as small and basic with dated decor. Essential amenities are present, though some guests miss more modern facilities like air conditioning and desks. The convenience of an elevator is a plus for many visitors.
Cleanliness throughout the hotel is perceived to be inconsistent. While some rooms and areas meet satisfactory standards, others are criticized for unpleasant odors and insufficient bathroom maintenance. This inconsistency affects the overall perception of cleanliness.
The staff’s friendliness and attentiveness are standout elements, significantly enhancing the guest experience. The owner and reception staff receive particular praise for their welcoming and accommodating demeanor, which contributes to a homely atmosphere at the hotel.
Guest feedback about the beds is largely negative with many finding them uncomfortable due to hard mattresses and occasional creaking noises. However, a few guests did mention some beds being comfortable but noted the potential for improvement in this area.
In summary, Hotel Puigcerdà is favored for its prime location, excellent staff service and satisfying breakfast and dinner offerings. While the rooms are clean, they are basic and could benefit from updates, particularly in terms of bed quality and modern amenities. Addressing inconsistencies in cleanliness could further enhance the overall guest experience.
Hotel near Ski Resorts
Situated on Av. Catalunya 42, a central location in Puigcerdà. Offers convenient access to the town center and is well-positioned for driving out to the surrounding ski resorts, noted as an ideal spot for skiers.
Family Friendly Hotel
Guest Reviews
Hotel Puigcerdà offers a prime location that has garnered positive attention from many guests. Positioned conveniently in Puigcerdà, the hotel benefits from its proximity to the train station, making it a stress-free option for travelers. The central yet quiet setting provides a peaceful retreat while still being close to various amenities and good restaurants.
The hotel's surroundings contribute to a pleasant stay with beautiful village views that add to its charm. For guests arriving by car, the availability of ample parking space right in front of the hotel is a notable convenience with the added perk of it being free.
Overall, the combination of a very good location, ease of access and tranquil environment makes Hotel Puigcerdà a straightforward and convenient choice for both short and longer stays.
Hotel Puigcerdà garners applause for its breakfast offerings, which feature a range of elements that create a satisfying morning meal. Guests frequently mention the completeness and excellence of the breakfast, describing it as just what they wanted. The breakfast buffet includes fresh bread, cold cuts, assorted pastries—both fresh and packaged—and milk, among other items. This humble buffet seems to be a rare find compared to other hotels that do not usually offer breakfast, making it greatly appreciated by visitors.
However, some aspects of the breakfast have received criticism. A few guests noted that the bread was occasionally dry or old and there were mentions of cakes and donuts being from the previous day. Additionally, suggestions were made for more fresh bread and fruits to be included in the buffet. Despite these minor drawbacks, the overall consensus leans towards a positive breakfast experience with the convenience and variety being highlighted.
Furthermore, the inclusion of breakfast in the room price adds to the value of the stay. While the morning options may be simple for some, they are generally seen as correct and fitting.
Dining at Hotel Puigcerdà offers a delightful experience with the convenience of eating on site. Guests consistently praise the quality and taste of the food, noting that it feels very homemade, which adds to its charm. The dinner menu, particularly the a la carte options, receives high marks for both taste and generous portions, making it a great value for money. The pricing of the meals is also appreciated for being very reasonable.
The staff, especially the manager Jesus, is frequently mentioned for their exceptional friendliness and warm hospitality, contributing greatly to a pleasant dining experience. This high level of service combined with the wonderful cuisine makes the hotel's dinner highly recommended by those who have had the pleasure of dining there.
Hotel Puigcerdà's rooms have received a mix of reviews focusing on their cleanliness and simplicity. Guests often remarked that the rooms are very clean, which is a consistent positive note across various reviews. Despite their cleanliness, the rooms are frequently described as small, cramped and very basic. Some guests found the decor and equipment to be outdated, though they maintained that the rooms were clean and functional.
Facilities within the rooms are minimalistic with some guests noting the absence of air conditioning, which was particularly missed during hot weekends. Others mentioned the lack of essentials like a desk for a computer. The rooms are equipped with necessary amenities, though not in abundance or with modern touches.
Overall, while Hotel Puigcerdà offers rooms that are simple and clean, they may not meet the expectations of those seeking more spacious or modern accommodations. The presence of an elevator is a noted convenience for guests.
Travelers' experiences with the beds at Hotel Puigcerdà are mixed. Many visitors noted that the beds and pillows tended to be quite uncomfortable with multiple comments mentioning that the mattresses were hard or even rigid. Some guests also pointed out issues such as noisy mattress covers and worn-out mattresses. However, there were a few remarks highlighting that while some beds were comfortable, they were prone to creaking. Overall, while there are areas for improvement, the feedback suggests that enhancing the bed quality could significantly improve the guest experience.
Hotel Puigcerdà receives mixed feedback concerning its cleanliness. Guests appreciate the clean twin rooms and facilities, noting that for a 2-star hotel, the rooms meet basic cleanliness expectations. However, numerous areas require significant improvement. Common complaints include unpleasant odors in the bathrooms and rooms with specific mentions of a sulfur or musty smell. The floors are often reported as dirty with footprints and sticky patches. Bathrooms particularly need a deep clean, as tiles and other surfaces show inadequate maintenance. Overall, while some spaces are clean, the hotel struggles with consistency in maintaining high cleanliness standards throughout the property.
The staff at Hotel Puigcerdà consistently receive high praise from guests for their friendliness and attentiveness. The hotel owner and receptionist, in particular, are frequently commended for their kind and welcoming treatment. Guests often mention the excellent and personal attention they receive, making them feel at home. The combination of the friendly and understanding approach of the entire team, including both owners and staff, contributes positively to the overall stay experience at the hotel. The service provided is not only described as great but also exceptionally attentive and considerate, highlighting the commitment of the staff to ensuring guest satisfaction.
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Location
The hotel's surroundings contribute to a pleasant stay with beautiful village views that add to its charm. For guests arriving by car, the availability of ample parking space right in front of the hotel is a notable convenience with the added perk of it being free.
Overall, the combination of a very good location, ease of access and tranquil environment makes Hotel Puigcerdà a straightforward and convenient choice for both short and longer stays.
Breakfast
However, some aspects of the breakfast have received criticism. A few guests noted that the bread was occasionally dry or old and there were mentions of cakes and donuts being from the previous day. Additionally, suggestions were made for more fresh bread and fruits to be included in the buffet. Despite these minor drawbacks, the overall consensus leans towards a positive breakfast experience with the convenience and variety being highlighted.
Furthermore, the inclusion of breakfast in the room price adds to the value of the stay. While the morning options may be simple for some, they are generally seen as correct and fitting.
Dinner
The staff, especially the manager Jesus, is frequently mentioned for their exceptional friendliness and warm hospitality, contributing greatly to a pleasant dining experience. This high level of service combined with the wonderful cuisine makes the hotel's dinner highly recommended by those who have had the pleasure of dining there.
Rooms
Facilities within the rooms are minimalistic with some guests noting the absence of air conditioning, which was particularly missed during hot weekends. Others mentioned the lack of essentials like a desk for a computer. The rooms are equipped with necessary amenities, though not in abundance or with modern touches.
Overall, while Hotel Puigcerdà offers rooms that are simple and clean, they may not meet the expectations of those seeking more spacious or modern accommodations. The presence of an elevator is a noted convenience for guests.
Beds
Cleanliness
Staff
No, Hotel Puigcerdà doesn't have any pool.
No, a spa isn't available at Hotel Puigcerdà.
No, Hotel Puigcerdà doesn't allow dogs.
No, parking facilities aren't available at Hotel Puigcerdà.
No, Hotel Puigcerdà doesn't have a gym.
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