Sheraton Grand Pune Bund Garden Hotel
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Summary of reviewsThe Sheraton Grand Pune Bund Garden Hotel garners widespread praise for its prime location, culinary offerings, cleanliness, comfortable accommodations and exceptional service. Guests appreciate the hotel's central positioning adjacent to the metro and railway station, granting easy access to Pune's city center, though some noise from the nearby railway is noted. The beautifully maintained decor enhances the convenient location, making it an ideal base for exploring Pune.
The hotel's breakfast receives high marks for its impressive spread and variety, featuring fresh juices and dishes from continental to local cuisines. While some guests suggest more daily variety and improvements on specific items, the breakfast is largely celebrated for its quality and attentive service. Dinner options also earn significant acclaim, particularly in the Chingari restaurant, for their exceptional variety and flavor, despite occasional slow service or challenges catering to specific dietary needs.
Rooms at the Sheraton Grand are noted for their spaciousness, comfort and cleanliness. Guests enjoy the well-decorated and thoughtfully appointed interiors, although some issues like dampness, noise and occasional maintenance concerns were reported. Nonetheless, the overall impression is one of a pleasant and comfortable stay.
Cleanliness throughout the hotel is consistently praised with particular attention to detail in the rooms and common areas. Although there are sporadic mentions of lapses in certain areas, the general standard of cleanliness is high.
The hotel's staff is frequently lauded for their outstanding hospitality and commitment to service, contributing to a welcoming and comfortable environment. Exceptional service from the front office and specific staff members enhances the guest experience, even though there are minor mentions of service orientation and billing issues.
Comfortable beds with their large size and soft linens, add to the overall positive stay, making the Sheraton Grand Pune Bund Garden Hotel a commendable choice for travelers seeking a well-located, well-serviced and comfortable stay in Pune.
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The hotel's breakfast receives high marks for its impressive spread and variety, featuring fresh juices and dishes from continental to local cuisines. While some guests suggest more daily variety and improvements on specific items, the breakfast is largely celebrated for its quality and attentive service. Dinner options also earn significant acclaim, particularly in the Chingari restaurant, for their exceptional variety and flavor, despite occasional slow service or challenges catering to specific dietary needs.
Rooms at the Sheraton Grand are noted for their spaciousness, comfort and cleanliness. Guests enjoy the well-decorated and thoughtfully appointed interiors, although some issues like dampness, noise and occasional maintenance concerns were reported. Nonetheless, the overall impression is one of a pleasant and comfortable stay.
Cleanliness throughout the hotel is consistently praised with particular attention to detail in the rooms and common areas. Although there are sporadic mentions of lapses in certain areas, the general standard of cleanliness is high.
The hotel's staff is frequently lauded for their outstanding hospitality and commitment to service, contributing to a welcoming and comfortable environment. Exceptional service from the front office and specific staff members enhances the guest experience, even though there are minor mentions of service orientation and billing issues.
Comfortable beds with their large size and soft linens, add to the overall positive stay, making the Sheraton Grand Pune Bund Garden Hotel a commendable choice for travelers seeking a well-located, well-serviced and comfortable stay in Pune.
Luxury Hotel
A 5-star luxury hotel offering a pool and a spa, providing guests with key amenities for relaxation and a high level of service in a prime location.
Hotel Taking Steps Towards Sustainability
Sheraton Grand Pune Bund Garden Hotel, a Marriott brand property, is committed to sustainability efforts. These efforts typically include programs for energy efficiency, water conservation, and responsible waste management as part of the brand's environmental policy.
Hotel for Honeymoon
Sheraton Grand Pune offers old-world décor with contemporary comfort, featuring multiple dining options and a Shine Spa. The outdoor pool and fitness center add to a relaxing and enjoyable honeymoon.
Hotel with Spa
Sheraton Grand Pune Bund Garden Hotel offers a relaxing spa experience. The hotel focuses on providing a comfortable and rejuvenating stay for its guests, making it a popular choice for wellness seekers.
Family Friendly Hotel
This hotel provides a comfortable and luxurious stay with amenities suitable for families. Its location and services make it a convenient base for exploring Pune.
Romantic Hotel
Sheraton Grand Pune features old-world decor with contemporary comfort, boasting multiple dining options, an outdoor pool, and a spa. Its luxurious amenities and attentive staff ensure a memorable romantic stay.
Hotel with Swimming Pool
Sheraton Grand Pune Bund Garden Hotel features a swimming pool. This 5-star hotel balances contemporary comfort with Indian grandeur, offering stylishly appointed rooms and signature amenities. It's close to attractions like Osho Ashram and Shaniwarwada Fort.
Children's Pool Outdoor Pool
Business Hotel
The Sheraton Grand Pune Bund Garden Hotel provides amenities such as free Wi-Fi. It is considered a top luxury business hotel.
Hotel with Parking
Sheraton Grand Pune Bund Garden Hotel provides free parking on site. It features multiple dining options, an outdoor pool, and a spa, blending convenience with leisure.
Hotel with Gym
The Sheraton Grand boasts a fitness center among its many facilities. It offers modern equipment for a comprehensive workout experience.
5-Star Hotel
Combines classic elegance with contemporary comfort. Offers a range of dining experiences, a refreshing outdoor pool, and a Shine Spa, providing a memorable and upscale stay.
Hotel with Outdoor Pool
Guests can enjoy the outdoor pool facilities at this hotel. A dedicated kids' pool is also on hand for families.
Hotel with Children's Pool
This hotel offers a dedicated kid's pool, ensuring a safe and fun environment for children to swim and play. The hotel also provides other family-friendly amenities and services, making it a comfortable and convenient choice for families.
Accessible Hotel
Guest Reviews
The Sheraton Grand Pune Bund Garden Hotel boasts a prime location highly praised by its guests. Situated right next to the metro and railway station, the hotel's central position offers easy access to the city center, making it incredibly convenient for both leisure and business travelers. Guests appreciate the beautiful surroundings and well-maintained decor, noting it as a lovely and centrally located spot. Despite a few concerns about noise pollution due to the proximity to the railway station, the hotel compensates with its excellent service and cleanliness. Being in the heart of the city, it provides a strategic base for exploring Pune while enjoying a very good breakfast and pleasant ambience.
The breakfast at Sheraton Grand Pune Bund Garden Hotel has received considerable praise for its impressive spread and quality. Guests have highlighted the sumptuous and varied breakfast options, including fresh juice, continental, Asian, local and American dishes. The breakfast buffet stands out with its freshness and an array of choices, making it one of the best breakfasts experienced by several guests. The staff's attentiveness enhances the overall dining experience, contributing to the perfect start to the day.
However, a few guests observed that the breakfast menu remained the same across multiple days, suggesting a need for more daily variety. There were also remarks about specific items, such as tea, filter coffee and upma, needing improvement to meet high expectations. Despite these occasional criticisms, the overall sentiment points towards a very satisfying and enjoyable breakfast experience, complemented by excellent service and hospitality from the hotel staff.
Visitors to the Sheraton Grand Pune Bund Garden Hotel have largely lauded the hotel's culinary offerings, particularly when it comes to dinner. Many guests highlight the excellent quality and variety of the food, whether enjoyed at the buffet or in the specific restaurants such as Chingari. The restaurant service has been recognized for its outstanding performance, deserving of accolades and the dishes frequently impress with their exceptional quality. Multiple diners have commented on the large array of options available, ensuring there’s something for everyone and have often described the food as amazing.
However, the dining experience hasn’t been flawless for all. Some guests have experienced slow service during dinner and a few have been left without their meals altogether after ordering. Additionally, there have been occasional issues with catering to specific dietary needs, such as Jain food preferences.
Overall, the dining at Sheraton Grand Pune Bund Garden Hotel receives significant praise for its food quality and variety with room for improvement in service efficiency and attention to dietary requirements.
The Sheraton Grand Pune Bund Garden Hotel offers a mixed experience when it comes to its rooms with several positive aspects highlighted by guests. The rooms are generally described as very spacious, comfortable and beautifully decorated. Cleanliness is consistently praised with clean rooms and well-arranged beds being noted. Guests also appreciated the thoughtful appointment of the rooms and the efficient room service.
However, there are some areas for improvement. Some guests experienced dampness and cigarette smoke odors in their rooms. Noise issues due to the proximity of a club and trains were mentioned, along with a stinking room kettle and the discomfort of an extra bed. Moreover, there were some calls for renovation and issues with room keys. Despite these concerns, the overall feedback suggests a generally pleasant stay with spacious and comfortable accommodations.
At the Sheraton Grand Pune Bund Garden Hotel, visitors frequently highlight the quality of the beds in their reviews. Guests consistently describe the beds as very comfortable and even go as far as to commend the bedlinen for its silky satin feel. The beds are noted to be both large and very soft, contributing to an overall positive sleeping experience. While some minor inconveniences were mentioned, such as an extra bed not meeting comfort expectations and occasional issues with room amenities, the main beds in the hotel rooms receive significant praise for their comfort and quality.
Sheraton Grand Pune Bund Garden Hotel presents an elegant and comfortable atmosphere with fabulously furnished interiors that are very pleasing to the eye. The rooms are spacious, perfectly equipped and exceptionally clean, providing a neat and welcoming environment. Guests consistently praise the hotel's cleanliness, noting it as exceptional across most areas of the property. Attention to detail is apparent everywhere, contributing to an overall sense of tidiness and quality.
However, there are some discrepancies in cleanliness standards, particularly concerning spoons, glasses and carpets. A few visitors mentioned not seeing cleaning staff actively maintaining these areas. Despite these occasional lapses, the hotel's general cleanliness and the cleanliness of the rooms receive high marks, making it a commendable choice for travelers who prioritize a neat and elegant stay.
The Sheraton Grand Pune Bund Garden Hotel receives high praise for its staff's outstanding commitment to service and hospitality. Reviews consistently highlight the courteous and helpful nature of the staff, making guests feel warmly welcomed upon arrival and throughout their stay. Many guests appreciated the exceptional service provided and noted the staff's general friendliness, politeness and responsiveness. The hotel’s front office reception staff were particularly mentioned for their excellence and specific staff members like the front desk manager and lounge attendant left lasting positive impressions on visitors.
While there were a few mentions of areas for improvement, specifically with service orientation and occasional billing issues, the overall sentiment remained very positive. Visitors celebrated the hardworking and attentive nature of the staff, noting that every team member contributed to a superb service delivery. The exceptional hospitality, along with good amenities and a high-quality breakfast experience, further enhanced the stay for many guests. With staff that goes above and beyond to assist and provide a pleasant experience, the Sheraton Grand Pune Bund Garden Hotel ensures a memorable and comfortable stay for its guests.
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Location
Breakfast
However, a few guests observed that the breakfast menu remained the same across multiple days, suggesting a need for more daily variety. There were also remarks about specific items, such as tea, filter coffee and upma, needing improvement to meet high expectations. Despite these occasional criticisms, the overall sentiment points towards a very satisfying and enjoyable breakfast experience, complemented by excellent service and hospitality from the hotel staff.
Dinner
However, the dining experience hasn’t been flawless for all. Some guests have experienced slow service during dinner and a few have been left without their meals altogether after ordering. Additionally, there have been occasional issues with catering to specific dietary needs, such as Jain food preferences.
Overall, the dining at Sheraton Grand Pune Bund Garden Hotel receives significant praise for its food quality and variety with room for improvement in service efficiency and attention to dietary requirements.
Rooms
However, there are some areas for improvement. Some guests experienced dampness and cigarette smoke odors in their rooms. Noise issues due to the proximity of a club and trains were mentioned, along with a stinking room kettle and the discomfort of an extra bed. Moreover, there were some calls for renovation and issues with room keys. Despite these concerns, the overall feedback suggests a generally pleasant stay with spacious and comfortable accommodations.
Beds
Cleanliness
However, there are some discrepancies in cleanliness standards, particularly concerning spoons, glasses and carpets. A few visitors mentioned not seeing cleaning staff actively maintaining these areas. Despite these occasional lapses, the hotel's general cleanliness and the cleanliness of the rooms receive high marks, making it a commendable choice for travelers who prioritize a neat and elegant stay.
Staff
While there were a few mentions of areas for improvement, specifically with service orientation and occasional billing issues, the overall sentiment remained very positive. Visitors celebrated the hardworking and attentive nature of the staff, noting that every team member contributed to a superb service delivery. The exceptional hospitality, along with good amenities and a high-quality breakfast experience, further enhanced the stay for many guests. With staff that goes above and beyond to assist and provide a pleasant experience, the Sheraton Grand Pune Bund Garden Hotel ensures a memorable and comfortable stay for its guests.
Yes, Sheraton Grand Pune Bund Garden Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Sheraton Grand Pune Bund Garden Hotel.
No, Sheraton Grand Pune Bund Garden Hotel doesn't allow dogs.
Yes, parking facilities are available at Sheraton Grand Pune Bund Garden Hotel.
Yes, Sheraton Grand Pune Bund Garden Hotel has a gym.
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