Casona Plaza Hotel Puno
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Summary of reviewsCasona Plaza Hotel Puno is celebrated for its prime location in the heart of Puno, offering guests easy access to the city's main attractions such as the Plaza de Armas, local markets, and historic sites. The hotel balances proximity to vibrant city life with a peaceful atmosphere, making it a convenient and restful choice for visitors. Known for its excellent value, the hotel consistently impresses with its spacious and immaculate rooms. Guests appreciate the modern design and quality amenities, including comfortable, large beds, effective soundproofing, and high standards of cleanliness, all maintained by a dedicated housekeeping staff.
The hotel's breakfast service is a highlight, featuring a diverse buffet that caters to a variety of tastes. Fresh ingredients and made-to-order options enhance the experience, with friendly staff available to assist and ensure guests start their day well-nourished. While some mention room for improvement, the general consensus is that the breakfast provides good value.
Moreover, the consistently high praise for the hotel's staff stands out, with guests noting their professionalism, attentiveness, and friendly demeanor. The team goes above and beyond to enhance the guest experience, offering assistance and helpful advice with genuine warmth.
Despite mixed reviews on Wi-Fi connectivity, with some guests facing issues in their rooms, the positive aspects of the hotel often overshadow this drawback. Advertised as a four-star property, Casona Plaza Hotel Puno generally meets expectations often associated with a three-star facility in Peru, providing an affordable and comfortable stay in a central location. Taken together, Casona Plaza Hotel Puno is a sound choice for travelers seeking value and convenience in Puno.
Categories
The hotel's breakfast service is a highlight, featuring a diverse buffet that caters to a variety of tastes. Fresh ingredients and made-to-order options enhance the experience, with friendly staff available to assist and ensure guests start their day well-nourished. While some mention room for improvement, the general consensus is that the breakfast provides good value.
Moreover, the consistently high praise for the hotel's staff stands out, with guests noting their professionalism, attentiveness, and friendly demeanor. The team goes above and beyond to enhance the guest experience, offering assistance and helpful advice with genuine warmth.
Despite mixed reviews on Wi-Fi connectivity, with some guests facing issues in their rooms, the positive aspects of the hotel often overshadow this drawback. Advertised as a four-star property, Casona Plaza Hotel Puno generally meets expectations often associated with a three-star facility in Peru, providing an affordable and comfortable stay in a central location. Taken together, Casona Plaza Hotel Puno is a sound choice for travelers seeking value and convenience in Puno.
Hotel for Honeymoon
Featuring comfortable rooms with free Wi-Fi, this hotel is located in the center of Puno. The country-style wine bar adds a touch of romance and relaxation.
Family Friendly Hotel
As part of the Casona Plaza group, this hotel offers a reliable standard of accommodation. Its central location makes it suitable for families looking to explore the city.
Business Hotel
While specific business amenities are not detailed, its central location in Puno offers convenient access to business and commercial areas. The hotel provides standard amenities suitable for a comfortable stay.
3-Star Hotel
This hotel is centrally located and convenient for accessing restaurants and shopping. It offers comfortable beds and hot showers.
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Guest Reviews
Casona Plaza Hotel Puno boasts an exceptional location in the heart of Puno, making it an ideal choice for travelers eager to explore the city. Guests consistently praise its proximity to the main square, being less than a two-minute walk from the Plaza de Armas and close to Puno's central attractions, including shopping streets and historic sites. The hotel is situated in a peaceful area while still offering convenient access to vibrant city life, making it easy to walk to nearby markets, restaurants, and the port. This prime positioning not only provides excellent connections to the city's main attractions but also ensures a quiet and restful stay. Additionally, the combination of comfort, attentive service, and a welcoming environment contributes to a highly satisfactory experience, as noted by many visitors who appreciate the value for money and spacious accommodations offered by the hotel.
At Casona Plaza Hotel Puno, breakfast is a highlight of the stay, offering guests a hearty start to their day with a wide variety of options. The buffet-style breakfast receives praise for its freshness and diversity, providing a generous spread that caters to various tastes. Many reviewers commend the quality of the breakfast, particularly the made-to-order eggs and omelettes, which add a personal touch to the meal. The abundance of options ensures that guests never feel limited, with selections ranging from breads and cheeses to fruits and juices.
The friendly and attentive staff enhance the breakfast experience, often going out of their way to provide helpful information and cater to guests' needs. While the breakfast generally receives positive feedback, a few reviews note that it can be basic or average, suggesting areas for improvement in variety and the timing of service. Nonetheless, the overall sentiment is that the breakfast at Casona Plaza Hotel Puno is both delicious and plentiful, representing great value in a central location.
Casona Plaza Hotel Puno offers spacious and comfortable accommodations that have consistently impressed guests with their quality and attention to detail. The rooms are notably large and are equipped with comfortable beds, providing ample space to accommodate luggage and even larger groups. Cleanliness is a strong point, with reviews highlighting the impeccable housekeeping service and well-maintained facilities. Guests appreciate the rooms’ modern design and amenities such as heaters, which ensure a warm and cozy stay even in the cold climate of Puno.
The bathrooms are equally impressive, often described as spacious with great showers and plenty of warm water. Guests enjoy the buffet-style breakfast, which is varied and generous, complementing the overall comfortable experience. Despite occasional remarks about noise, many reviews note the hotel’s effective soundproofing. Additionally, the staff are praised for their professionalism and willingness to assist, adding to the welcoming atmosphere of the hotel. Overall, Casona Plaza Hotel Puno stands out for its spacious, clean, and comfortable accommodations that cater to the needs of various travelers.
Casona Plaza Hotel Puno is highly praised by guests for its exceptionally comfortable beds, creating a restful retreat after a day of exploration. The rooms are often described as large, bright, and tidy, providing ample space along with good quality bedding. Many reviewers highlight the cleanliness and comfort of the beds, with some describing them as super comfy, massive, and even equipped with delicious pillows. A few guests suggest that the mattresses were a bit too soft for their taste, but overall, the hotel is lauded for its cozy accommodations. Additional amenities such as a cozy environment, great shower pressure, and a satisfying breakfast further enhance the guest experience.
Casona Plaza Hotel Puno is a haven of cleanliness and comfort, consistently meeting high expectations from its guests. Many reviewers have praised the hotel for its spotless, modern rooms, which are not only clean but also spacious. The cleaning staff maintains a truly impeccable housekeeping service, ensuring that all rooms are well-equipped and comfortable. Guests have noted the exceptional comfort of the beds and the quality of amenities provided, making for a pleasant stay.
The hotel’s facilities are described as well-maintained and soundproofed, contributing to an overall sense of tranquility and ease. The staff is recognized as extremely helpful, accommodating, and welcoming, adding to the positive experience. Breakfast and other comforts, like heating, are frequently highlighted, leaving guests satisfied and content.
While the hotel shines in most aspects of cleanliness and comfort, there are minor critiques about certain areas, such as the lobby restrooms and the need for maintenance in older facilities. However, these observations seem to be isolated, overshadowed by the overwhelmingly positive feedback regarding cleanliness.
Overall, Casona Plaza Hotel Puno stands out as a comfortable, clean, and friendly accommodation choice, consistently providing guests with an excellent experience without any major concerns about its upkeep.
Casona Plaza Hotel Puno is renowned for its high standard of service, characterized by a team that is consistently kind, helpful, and attentive. Guests frequently commend the staff for their friendliness, availability, and professionalism, making the hotel environment welcoming and accommodating. The reception team earns special recognition for their warm and helpful nature, always ready to assist with needs and requests, whether it's providing excellent advice for excursions or addressing any issues that arise during the stay. The hotel staff is noted for their exceptional dedication to making guests feel comfortable and cared for, often going above and beyond, especially when guests were feeling unwell. Overall, this charming team seems to pride themselves on their attention to detail and their commitment to providing a memorable and pleasant experience for every visitor.
When it comes to Wi-Fi at the Casona Plaza Hotel Puno, guests have had mixed experiences. Some travelers have noted that the hotel offers good Wi-Fi connectivity throughout the facility, with some even describing the internet service as very good and well-functioning. However, many guests have pointed out that Wi-Fi in the rooms can be particularly weak or unstable, with connectivity issues such as fluctuating signals and slow speeds. In fact, several visitors found it necessary to venture into the lobby to obtain a reliable internet connection, as the in-room Wi-Fi was frequently described as spotty or unusable. Therefore, while some guests have had positive experiences with the hotel's internet services, others have encountered challenges, particularly when trying to access Wi-Fi in their rooms.
Casona Plaza Hotel Puno offers a solid option for travelers seeking value in a central location. Situated just 100 meters from the Plaza de Armas, it provides easy access to the historic city center, making it an ideal base for sightseeing. The hotel is consistently described as a real three-star establishment, offering affordability common among similar hotels in Peru. Guests often mention its comfortable setting, praising the overall good value for money.
Despite being advertised as a four-star facility, many guests find its offerings akin to the three-star hotels in the area, emphasizing that it delivers on its promises without extravagant amenities. While some visitors cite disappointments such as inconsistent hot water and poor wifi service, others note that these issues might be expected given the hotel's reasonable rates.
Meals at Casona Plaza include a basic breakfast buffet, sufficient for a short stay despite not being particularly remarkable in taste. The location comes with conveniences and minor drawbacks, such as some noise during nighttime hours.
Overall, Casona Plaza Hotel Puno presents a decent option among limited choices in Puno, positioning itself as an affordable and comfortable three-star choice in the heart of the city.
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Location
Breakfast
The friendly and attentive staff enhance the breakfast experience, often going out of their way to provide helpful information and cater to guests' needs. While the breakfast generally receives positive feedback, a few reviews note that it can be basic or average, suggesting areas for improvement in variety and the timing of service. Nonetheless, the overall sentiment is that the breakfast at Casona Plaza Hotel Puno is both delicious and plentiful, representing great value in a central location.
Rooms
The bathrooms are equally impressive, often described as spacious with great showers and plenty of warm water. Guests enjoy the buffet-style breakfast, which is varied and generous, complementing the overall comfortable experience. Despite occasional remarks about noise, many reviews note the hotel’s effective soundproofing. Additionally, the staff are praised for their professionalism and willingness to assist, adding to the welcoming atmosphere of the hotel. Overall, Casona Plaza Hotel Puno stands out for its spacious, clean, and comfortable accommodations that cater to the needs of various travelers.
Beds
Cleanliness
The hotel’s facilities are described as well-maintained and soundproofed, contributing to an overall sense of tranquility and ease. The staff is recognized as extremely helpful, accommodating, and welcoming, adding to the positive experience. Breakfast and other comforts, like heating, are frequently highlighted, leaving guests satisfied and content.
While the hotel shines in most aspects of cleanliness and comfort, there are minor critiques about certain areas, such as the lobby restrooms and the need for maintenance in older facilities. However, these observations seem to be isolated, overshadowed by the overwhelmingly positive feedback regarding cleanliness.
Overall, Casona Plaza Hotel Puno stands out as a comfortable, clean, and friendly accommodation choice, consistently providing guests with an excellent experience without any major concerns about its upkeep.
Staff
Wi-Fi
3 Star
Despite being advertised as a four-star facility, many guests find its offerings akin to the three-star hotels in the area, emphasizing that it delivers on its promises without extravagant amenities. While some visitors cite disappointments such as inconsistent hot water and poor wifi service, others note that these issues might be expected given the hotel's reasonable rates.
Meals at Casona Plaza include a basic breakfast buffet, sufficient for a short stay despite not being particularly remarkable in taste. The location comes with conveniences and minor drawbacks, such as some noise during nighttime hours.
Overall, Casona Plaza Hotel Puno presents a decent option among limited choices in Puno, positioning itself as an affordable and comfortable three-star choice in the heart of the city.
No, Casona Plaza Hotel Puno doesn't have any pool.
No, a spa isn't available at Casona Plaza Hotel Puno.
No, Casona Plaza Hotel Puno doesn't allow dogs.
No, parking facilities aren't available at Casona Plaza Hotel Puno.
No, Casona Plaza Hotel Puno doesn't have a gym.
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