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Summary of reviewsSol Plaza Hotel in Puno is highly regarded for its strategic location in the heart of the city, just steps away from the central Plaza de Armas. This prime location offers guests easy access to local restaurants, shops, and attractions, making it a convenient base for exploring the vibrant area. The hotel is noted for its comfortable and spacious rooms, equipped with reliable amenities such as large beds and hot showers, which contribute to a restful stay. Guests have consistently praised the rooms for their cleanliness and quiet environment, despite some minor signs of aging.
The hotel's breakfast is often highlighted as a delightful start to the day, with a good variety of options including fresh fruits, breads, and yogurts. The plentiful buffet caters to diverse tastes and the dining area is appreciated for its cleanliness and comfort. Although there are slight concerns about variety during peak hours, the breakfast generally complements the overall experience.
Cleanliness is a strong point for Sol Plaza Hotel, with many reviewers noting the impeccable upkeep of rooms and common areas. While there are rare instances of housekeeping lapses, the hotel's cleaning standards are typically high. The exceptional staff further enhances the guest experience with their friendliness, professionalism, and attentiveness. The team is frequently commended for their effective communication and swift assistance, contributing to a welcoming atmosphere.
In terms of amenities, the hotel offers reliable Wi-Fi, particularly on the 4th floor, although a few guests have reported occasional connectivity issues. The beds are often praised for their comfort, enhancing the restfulness of the stay. Overall, Sol Plaza Hotel provides excellent value for money, catering well to budget-conscious travelers seeking comfort and convenience, despite being a three-star establishment with some dated aspects. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is listed as a sustainable accommodation option in the Lake Titicaca - Puno area, offering an eco-friendly place to stay.
Business Hotel
Situated on Jr. Puno, this hotel offers a central location and standard amenities suitable for business travelers. It provides easy access to local businesses and attractions.
Accessible Hotel
This hotel offers wheelchair access and features a lift. Some rooms are equipped with a raised toilet for added accessibility.
3-Star Hotel
This hotel is known for its excellent location and helpful staff. It offers a good breakfast and provides free coca leaf tea, a fridge in the room, and a reliable hot shower.
Room Types
Queen RoomA comfortable room with chic décor.
Twin RoomA bright, spacious room with large beds and great views.
Standard Single RoomThis single room features heating, a private bathroom with free toiletries, cable TV and a safety deposit box.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room provides a flat-screen TV, a private entrance, a minibar, a wardrobe as well as mountain views. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Sol Plaza Hotel in Puno boasts an exceptional location right at the heart of the city. Just steps away from the central Plaza de Armas, it provides guests with easy access to a lively area filled with restaurants, shops, and attractions. Many visitors highlight its convenience for exploring the city on foot, as it's just a short walk to the main square, town center, and port markets. The hotel's central position makes it an ideal base for those looking to immerse themselves in the local culture. Spacious and comfortable rooms, combined with helpful and accommodating staff, enhance the overall experience. Guests consistently appreciate the hotel's closeness to Puno's main square, contributing to its reputation as an excellent accommodation choice in this vibrant Peruvian city.
Breakfast
Sol Plaza Hotel has garnered a lot of attention for its breakfast offerings, with most guests describing it as a delightful start to their day. Visitors frequently highlight the excellent buffet breakfast, noting its abundance and variety. The selection includes a diverse range of options such as fresh fruits, breads, cold cuts, and yogurts, ensuring a satisfying meal that caters to different tastes. The breakfast is often described as delicious and well-prepared, with many appreciating the plentiful servings and the convenience of an early start, accommodating busy itineraries.
Guests also appreciate the balance between variety and value, with many stating that the breakfast aligns well with the hotel's overall price-quality ratio. Some reviewers specifically commend the cleanliness and comfort of the dining area as well as the friendly and attentive staff who contribute positively to the breakfast experience.
While the majority of feedback leans towards the positive, a few guests feel that the breakfast could benefit from greater variety, especially during peak hours when certain items may run low. Additionally, criticisms include a desire for more creative options and longer breakfast hours to better suit tourists' schedules. However, despite these minor setbacks, the breakfast at Sol Plaza Hotel stands out as a highlight for many, complementing the well-located and comfortable lodging experience.
Rooms
The Sol Plaza Hotel in Puno receives praise for its spacious and comfortable rooms, which are frequently described as clean and well-equipped. Guests appreciate the large and comfortable beds, as well as the reliably hot showers in the modern and well-sized bathrooms. With windows that offer soundproofing and views of the city, the rooms create a cozy and quiet environment. Many reviews highlight the impressive room size, noting that even the bathrooms are generous in space.
Despite some rooms showing signs of age, the overall functionality and cleanliness make them a pleasant experience for travelers. The hotel's central location is a major advantage, situated near the main square and offering good value for money. The breakfast receives positive mentions, with a broad selection available, and the staff is noted for being friendly and helpful. Overall, the Sol Plaza Hotel provides a comfortable and convenient stay for visitors to Puno, ensuring most essential amenities are met with satisfaction.
Beds
Sol Plaza Hotel is frequently praised for its exceptionally comfortable beds, a feature that seems to have impressed many guests during their stay. The mattresses are described as very comfortable, providing a restful night's sleep, with some rooms boasting spacious and even enormous beds. The bedding quality is noted as good, and the comfort extends to the overall spaciousness of the rooms, which are kept clean and well-maintained. While a few guests noted softer or smaller beds as less ideal, the general consensus highlights the comfort as a standout aspect of the accommodation. The hotel complements its cozy sleeping arrangements with friendly staff and a varied breakfast, enhancing the overall pleasant experience for its visitors.
Cleanliness
Sol Plaza Hotel generally receives positive feedback on cleanliness, with many guests noting the spotless condition of both the rooms and common areas. The majority of reviews emphasize the hotel's commitment to maintaining a clean environment, with terms like "super clean," "impeccable," and "spotlessly clean" frequently mentioned. Several guests appreciated the spacious and clean bathrooms, noting their cleanliness as a highlight. The hotel's cleaning standards contribute significantly to a comfortable stay, with clean, well-insulated rooms enhancing the overall experience.
Despite these positives, some guests pointed out occasional lapses in housekeeping, such as dust and hair in corners or issues with carpet stains. There were isolated incidents where garbage was left in bins from previous occupants, and concerns about inadequate bathroom cleaning. Such observations suggest an occasional inconsistency in cleaning services that may need addressing.
In addition to cleanliness, the hotel's central location near historic sites is praised, offering a convenient base for exploring the city. While the hotel excels in maintaining a clean setting, attention to some of the noted shortcomings could further elevate guest satisfaction.
Staff
Sol Plaza Hotel is renowned for its exceptional staff, who are described by guests as incredibly helpful, friendly, and attentive. Visitors consistently highlight the professionalism and kindness of the team, making every interaction pleasant and welcoming. The reception staff are noted for their friendliness and efficiency, often accommodating early check-ins and expertly handling guest requests. Despite occasional language barriers, communication is generally effective, with the staff going above and beyond to ensure guest satisfaction. Additionally, timely assistance with logistical needs such as taxi arrangements further showcases their dedication to service. The congenial atmosphere, combined with excellent service, ensures that guests receive a warm and accommodating experience throughout their stay.
Wi-Fi
Travelers to Sol Plaza Hotel can anticipate a generally positive experience regarding internet connectivity. Guests frequently commend the hotel for its excellent Wi-Fi signal, noting that the Wi-Fi on the 4th floor works seamlessly, and many find the internet to be good and reliable throughout the hotel premises. While some guests encountered occasional connectivity issues, particularly in certain rooms or times of the day, the overall consensus is that the Wi-Fi performs well for most needs. Additionally, the hotel's internet service does not extend to TV connections. Visitors have also noted the prime location and the commendable quality of other hotel services, ensuring a satisfying stay despite intermittent Wi-Fi challenges.
3 Star
Sol Plaza Hotel may not be the pinnacle of luxury, but it certainly delivers excellent value for money, especially for travelers looking for affordability without sacrificing basic comforts. The pricing for extended stays is quite reasonable, making it an appealing choice for budget-conscious visitors. Despite some remarks on the age of the building and outdated furniture, guests found the hotel to be generally clean and satisfactory in terms of meeting basic needs, including reliable hot water. While it may not fully align with typical expectations of a three-star hotel in terms of modernity and amenities, the quality of service is commendable and aligns with its price point. Nonetheless, travelers seeking more modern facilities might want to explore alternative options within the same budget range.
No, Sol Plaza Hotel doesn't have any pool.
No, a spa isn't available at Sol Plaza Hotel.
No, Sol Plaza Hotel doesn't allow dogs.
No, parking facilities aren't available at Sol Plaza Hotel.