Puerto Azul Hotel
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Summary of reviewsPuerto Azul Hotel, situated between the marina and ocean in Puntarenas, presents an inviting and tranquil destination suitable for travelers looking to explore the region. Its strategic location offers guests breathtaking views and convenient access to San José and nearby attractions, making it ideal for family outings and peaceful retreats. Visitors frequently commend the friendly staff, noting individuals like Brian at the reception and Cindy in the restaurant, who enhance the guest experience with warm and attentive service.
The hotel's breakfast offers a taste of local Costa Rican flavors, pleasing many with its inclusivity and cultural blend. While primarily appreciated, it occasionally draws feedback for limited variety and portion consistency. In contrast, the dinner service receives high praise for its flavorful dishes, particularly seafood, though some guests mention higher pricing and desire for more menu diversity.
Accommodation at Puerto Azul Hotel is highlighted for its spacious and clean rooms, often featuring scenic views of the ocean or marina. The rooms cater well to families, providing comfort and necessary amenities, though some furnishings have signs of wear. The overall cleanliness and ample parking facilities contribute positively to the guest experience, despite suggestions for improved maintenance in certain areas.
The hotel’s pools are a notable attraction, offering expansive and beautiful spaces that accommodate both adults and children, though there are occasional maintenance needs. The pools add to the serene environment, making them a favorite spot for relaxation, particularly during evening hours, enhanced by poolside activities.
For family-friendly vacations, Puerto Azul Hotel stands out as an affordable choice with a welcoming atmosphere and good dining options. Although mixed reviews exist regarding its four-star status, the exceptional service and scenic offerings make Puerto Azul Hotel a compelling choice for travelers seeking a peaceful and enjoyable stay.
Categories
The hotel's breakfast offers a taste of local Costa Rican flavors, pleasing many with its inclusivity and cultural blend. While primarily appreciated, it occasionally draws feedback for limited variety and portion consistency. In contrast, the dinner service receives high praise for its flavorful dishes, particularly seafood, though some guests mention higher pricing and desire for more menu diversity.
Accommodation at Puerto Azul Hotel is highlighted for its spacious and clean rooms, often featuring scenic views of the ocean or marina. The rooms cater well to families, providing comfort and necessary amenities, though some furnishings have signs of wear. The overall cleanliness and ample parking facilities contribute positively to the guest experience, despite suggestions for improved maintenance in certain areas.
The hotel’s pools are a notable attraction, offering expansive and beautiful spaces that accommodate both adults and children, though there are occasional maintenance needs. The pools add to the serene environment, making them a favorite spot for relaxation, particularly during evening hours, enhanced by poolside activities.
For family-friendly vacations, Puerto Azul Hotel stands out as an affordable choice with a welcoming atmosphere and good dining options. Although mixed reviews exist regarding its four-star status, the exceptional service and scenic offerings make Puerto Azul Hotel a compelling choice for travelers seeking a peaceful and enjoyable stay.
Hotel for Honeymoon
Offers comfortable accommodations with ocean views, providing a relaxing and enjoyable honeymoon experience. Its beachfront location and access to various water activities make it ideal for couples seeking adventure and relaxation. The hotel also features a restaurant and bar.
Family Friendly Hotel
Located in Cocal, Puntarenas, this hotel offers a family-friendly environment with access to nearby beaches. It provides comfortable accommodations and a range of amenities suitable for both adults and children, ensuring a pleasant stay.
Hotel with Swimming Pool
Located right on the Pacific Ocean, this hotel offers an outdoor swimming pool, a sailing club, and sports facilities. It includes free breakfast and is known for its convenient location and amenities.
Outdoor Pool
Hotel with Parking
This hotel offers private parking and is located right on the Pacific Ocean. The hotel features an outdoor swimming pool, a sailing club, and sports facilities, making it convenient for guests with vehicles to enjoy various activities.
Hotel with Gym
Located right on the Pacific Ocean, this hotel provides an outdoor swimming pool and sports facilities. It is rated as one of the top hotels with fitness center in Puntarenas.
Hotel with Outdoor Pool
Located directly on the Pacific Ocean, this hotel features two outdoor pools, a sailing club, and sports facilities. Guests have highlighted the clean and well-maintained facilities, including the beautiful pool area. The hotel also offers a poolside bar and complimentary breakfast.
Romantic Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Nestled in a picturesque setting between the marina and the ocean, Puerto Azul Hotel boasts a remarkably favorable location that caters to a variety of visitor preferences. The hotel enjoys proximity to San José and serves as a convenient hub for excursions, making it an excellent choice for travelers looking to explore the region. Its geographical situation offers guests breathtaking views, particularly from the higher floors, and the well-maintained property ensures a comfortable stay.
Guests frequently commend the tranquility and safety of the area, which is perfect for family outings or gatherings with friends. Its location, though slightly removed from bustling beach areas, allows visitors to enjoy peace and quiet while still being close enough to downtown Puntarenas for dining and entertainment. The hotel’s close proximity to the ferry adds an extra layer of convenience for those planning further travels.
Despite being away from some of the busier parts of town, Puerto Azul Hotel provides a serene escape with the beauty of its gardens and pools. The marina-side location enhances the visual appeal, making it a delightful spot for relaxation. Some patrons suggest improvements in maintenance and amenities, noting the absence of hair dryers and drying racks in rooms, but overall, the hotel offers good value for money.
While the surrounding area may have some cleanliness issues, the hotel itself is praised for its aesthetics and modern facilities. The combination of a friendly staff, clean rooms, and included breakfast contributes to a positive overall experience. Thus, Puerto Azul Hotel stands out as a well-located, peaceful retreat that pairs scenic views with accessibility to nearby attractions.
Puerto Azul Hotel offers a breakfast experience that garners mixed feelings among its guests. Many visitors appreciate the quality and taste of the breakfast, describing it as delicious, hearty, and surprisingly nice. The inclusion of local Costa Rican options alongside continental choices is seen positively, enriching the dining experience with cultural flavors. Guests value the inclusion of breakfast with their stay, noting it often consists of fruit, juice, good coffee, and varied main dishes.
However, some guests feel there is room for improvement, often citing the lack of variety and consistency in the offerings. The breakfast is frequently described as basic and repetitive, with some expressing dissatisfaction over the limited portion sizes and the absence of items like orange juice. Concerns about preparation and presentation occasionally surface, with mentions of lukewarm and unappetizing dishes.
Overall, while the breakfast at Puerto Azul Hotel is appreciated for its local flavors and inclusivity, enhancing variety and service could elevate the experience further. The attentive staff and pleasant setting contribute positively, but addressing consistency and options would make breakfast a more consistent highlight of the stay.
Dining at the Puerto Azul Hotel offers guests a largely enjoyable culinary experience with its flavorful and well-prepared dishes. The restaurant garners praise for its delicious food, including standout seafood options that many guests find satisfying. The variety in the menu and quality of the dishes often exceed expectations, providing an excellent dining experience. In particular, burgers are noted for being tasty and affordable.
The service at the restaurant generally complements the quality of the food, with attentive staff contributing positively to the dining atmosphere. However, some dining experiences are marred by longer wait times for orders and the occasional miscommunication regarding menu availability. While the restaurant’s ambiance and offerings are appreciated, several guests comment on the high prices, with a few suggesting that the menu could benefit from more variety. Despite these concerns, the overall tone of the reviews is positive, with many guests recommending the restaurant for a satisfying meal during their stay.
Puerto Azul Hotel offers a variety of rooms and suites that generally receive positive feedback from guests. Many reviewers appreciate the cleanliness and spaciousness of the rooms, noting their comfort and suitability for families. Some rooms feature beautiful views of the ocean or marina, adding a scenic touch to the stay. The overall cleanliness is often highlighted, with rooms being well-maintained and the provision of quality towels enhancing guest satisfaction.
Guests frequently praise the ample size and practical layout of the apartments, which come equipped with necessary amenities, allowing for a comfortable stay. The tower rooms, in particular, receive favorable mentions for their modern feel and generous space. However, the quality of furniture varies, with some rooms lacking modern furnishings and occasionally showing signs of wear and tear.
While some guests note issues such as outdated mattresses and maintenance shortcomings, the hotel staff is mentioned for their responsiveness and willingness to accommodate room changes, improving guest experiences significantly. The peaceful environment and polite, efficient service contribute to a relaxing stay, making it a place many would consider returning to. Despite occasional discrepancies between online photos and actual room conditions, most visitors find the hotel satisfactory, especially for short stays or as a convenient stopover in transit to other destinations.
When staying at Puerto Azul Hotel, guests have shared a mixed experience regarding the beds. A frequent highlight among reviews is the comfort, with many guests noting the beds as comfortable, very comfortable, or extremely comfortable. Some found their rest enhanced by large, soft beds that were welcoming for a good night's sleep. Despite these positive remarks, a number of guests pointed out areas needing improvement: issues with pillows that were lumpy, mattresses that showed signs of wear and tear, with some even highlighting sagging or hard surfaces with protruding springs. Smaller beds in standard rooms were noted as less spacious, though still generally clean. For travelers considering Puerto Azul, they might encounter both comfort and areas under maintenance concerning bed-related amenities.
Puerto Azul Hotel offers a mixed experience when it comes to cleanliness, with a noticeable emphasis on positive feedback from guests. Highlights include clean and comfortable rooms, well-maintained and tidy facilities, and attentive service from the staff, contributing to an overall pleasant and welcoming atmosphere. The hotel is generally described as a clean and cozy place with good basics like Wi-Fi, parking, and pleasant shared spaces such as a beautiful pool and garden. However, some reviews point to areas needing improvement, such as occasional instances of uncleanliness in rooms and pools and signs of wear and neglect in certain parts of the hotel. Despite these issues, guests frequently noted that everything was clean during their stay, appreciating the cleanliness and the staff's commitment to maintaining a good standard. The hotel seems to cater well to guests looking for a clean and comfortable stay, though attention to maintenance and detail in certain areas could enhance the overall experience.
The reviews of Puerto Azul Hotel paint a vivid picture of a welcoming and attentive staff, consistently praised for their friendliness and professionalism. From the moment guests arrive, they are greeted by a team that is described as warm, courteous, and always ready to help. Noteworthy mentions include members like Brian at the reception and Cindy in the restaurant, whose exceptional service left a lasting impression on visitors. Guests appreciated the staff's willingness to assist with practical needs, such as luggage storage and organizing transportation, showcasing their commitment to excellent customer service. The kindness and politeness of the team were highlighted repeatedly, making it clear that the human touch is a standout feature of the hotel experience. While not all reviews were wholly positive, the overarching sentiment is that the staff at Puerto Azul Hotel significantly enhances the guest experience, creating a hospitable atmosphere that many found to be the highlight of their stay.
The Wi-Fi service at Puerto Azul Hotel receives mixed feedback from guests. While some find the service to be adequate and working well, others experience significant issues such as instability and a poor signal in many areas, including the rooms. Although access to free Wi-Fi is available, guests often report difficulties with connectivity and describe the internet service as generally unreliable throughout the hotel.
The Puerto Azul Hotel boasts a variety of pools that cater to both adults and children, making it a suitable choice for family vacations. Guests appreciate the spaciousness of the pools, which are notably large and rarely overcrowded. The pool area is described as beautiful with pleasant outdoor spaces, and it provides excellent views, particularly overlooking the marina and the river. Poolside activities add to the enjoyment, offering fun entertainment for all ages, including a DJ that makes it a lively spot.
While the pools are generally well-received, there have been mentions of cleanliness issues, with some guests noting that the water can be cloudy or murky and sometimes filled with leaves and insects. Maintenance is a recurring suggestion, as there are reports of cracked flooring and areas that need more attention. Despite these drawbacks, the pool is consistently praised for its good size and temperature, staying open until late in the evening which allows for extended swim time and evening relaxation.
The welcoming nature of the hotel staff and clean, comfortable rooms further enhance the experience, making it overall a pleasant place to unwind for a few days. Those looking for a serene setting will find the pool area particularly nice for unwinding with an evening drink.
The parking facilities at Puerto Azul Hotel generally provide a positive experience for guests, with many appreciating the security and convenience offered. There is ample space available, ensuring that finding a spot is rarely an issue. The parking is described as secure, which adds peace of mind for those storing their vehicles. However, there are some drawbacks; parts of the parking area are not paved or well-lit, which can lead to challenges, especially during adverse weather conditions as it becomes muddy. The infrastructure could use a bit of attention, and there are limited designated spaces for disabled guests, which might not always be available. Despite these concerns, the overall sentiment remains positive, with the secure and ample parking being a notable advantage.
Puerto Azul Hotel stands out as a perfect destination for families seeking a friendly and welcoming atmosphere. Its family-friendly environment is consistently highlighted by guests, who appreciate the beautiful and comfortable facilities tailored for both adults and children. The large heated pool is a particular favorite, providing enjoyment for children and relaxation for parents in equal measure. The hotel’s strategic location is noted for being safe and convenient, making it accessible for family outings.
The attention to detail from the warm and accommodating staff contributes significantly to the overall positive experience for families. Cleanliness and affordability further add to the hotel’s appeal. Many visitors mention the excellent service provided by front desk staff, enhancing the hospitable environment. With good dining options and entertainment offerings suitable for all ages, Puerto Azul Hotel ensures a memorable family vacation. Whether guests want to relax by the pool, enjoy a meal at the restaurant, or explore nearby attractions, this hotel provides a comprehensive family-friendly experience.
Located in the scenic area of Puntarenas, Puerto Azul Hotel offers some of the most stunning views around, providing guests with a great room experience complemented by convenient amenities like easy parking and a nice pool. Despite not being well-known for tourism, it stands out as one of the safest places to stay in the area. However, there are mixed feelings regarding its four-star status. Some guests feel that the hotel doesn't quite live up to the expectations of its rating, pointing out that the décor feels outdated and the pricing seems high. The visual experiences advertised might not always match the reality, leading to questions about its value for money.
One highlight of Puerto Azul is the exceptional service provided by restaurant staff, notably Yalile, who surpasses typical four-star hotel service expectations. While this personal touch improves the guest experience, others suggest that there are more recommendable establishments within the same category at comparable prices. Despite these critiques, the combination of wonderful views, pleasant room settings, and standout service retains a certain appeal for visitors exploring Puntarenas.
Puerto Azul Hotel offers a welcoming environment for guests, highlighting its accessibility features. Guests have praised the spacious and well-equipped suites, which include an array of cooking, sleeping, and resting accessories that enhance comfort and convenience. The hotel is consistently described as clean and quiet, providing a relaxing environment alongside excellent service and a delicious breakfast that guests thoroughly enjoy. The staff receives high marks for their attentiveness and helpfulness, further contributing to the overall positive experience.
While the hotel is noted for its accessibility, there are areas for improvement. Some guests pointed out the absence of accessibility features, such as handrails in bathrooms, which can pose challenges for elderly or disabled visitors. Additionally, the lack of an elevator may be problematic for those with mobility issues, though these gaps did not overshadow the generally favorable impressions guests had of the property. Overall, Puerto Azul Hotel is recognized for its service and amenities, though it may benefit from enhancements to its accessibility infrastructure.
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Location
Guests frequently commend the tranquility and safety of the area, which is perfect for family outings or gatherings with friends. Its location, though slightly removed from bustling beach areas, allows visitors to enjoy peace and quiet while still being close enough to downtown Puntarenas for dining and entertainment. The hotel’s close proximity to the ferry adds an extra layer of convenience for those planning further travels.
Despite being away from some of the busier parts of town, Puerto Azul Hotel provides a serene escape with the beauty of its gardens and pools. The marina-side location enhances the visual appeal, making it a delightful spot for relaxation. Some patrons suggest improvements in maintenance and amenities, noting the absence of hair dryers and drying racks in rooms, but overall, the hotel offers good value for money.
While the surrounding area may have some cleanliness issues, the hotel itself is praised for its aesthetics and modern facilities. The combination of a friendly staff, clean rooms, and included breakfast contributes to a positive overall experience. Thus, Puerto Azul Hotel stands out as a well-located, peaceful retreat that pairs scenic views with accessibility to nearby attractions.
Breakfast
However, some guests feel there is room for improvement, often citing the lack of variety and consistency in the offerings. The breakfast is frequently described as basic and repetitive, with some expressing dissatisfaction over the limited portion sizes and the absence of items like orange juice. Concerns about preparation and presentation occasionally surface, with mentions of lukewarm and unappetizing dishes.
Overall, while the breakfast at Puerto Azul Hotel is appreciated for its local flavors and inclusivity, enhancing variety and service could elevate the experience further. The attentive staff and pleasant setting contribute positively, but addressing consistency and options would make breakfast a more consistent highlight of the stay.
Dinner
The service at the restaurant generally complements the quality of the food, with attentive staff contributing positively to the dining atmosphere. However, some dining experiences are marred by longer wait times for orders and the occasional miscommunication regarding menu availability. While the restaurant’s ambiance and offerings are appreciated, several guests comment on the high prices, with a few suggesting that the menu could benefit from more variety. Despite these concerns, the overall tone of the reviews is positive, with many guests recommending the restaurant for a satisfying meal during their stay.
Rooms
Guests frequently praise the ample size and practical layout of the apartments, which come equipped with necessary amenities, allowing for a comfortable stay. The tower rooms, in particular, receive favorable mentions for their modern feel and generous space. However, the quality of furniture varies, with some rooms lacking modern furnishings and occasionally showing signs of wear and tear.
While some guests note issues such as outdated mattresses and maintenance shortcomings, the hotel staff is mentioned for their responsiveness and willingness to accommodate room changes, improving guest experiences significantly. The peaceful environment and polite, efficient service contribute to a relaxing stay, making it a place many would consider returning to. Despite occasional discrepancies between online photos and actual room conditions, most visitors find the hotel satisfactory, especially for short stays or as a convenient stopover in transit to other destinations.
Beds
Cleanliness
Staff
Wi-Fi
Pool
While the pools are generally well-received, there have been mentions of cleanliness issues, with some guests noting that the water can be cloudy or murky and sometimes filled with leaves and insects. Maintenance is a recurring suggestion, as there are reports of cracked flooring and areas that need more attention. Despite these drawbacks, the pool is consistently praised for its good size and temperature, staying open until late in the evening which allows for extended swim time and evening relaxation.
The welcoming nature of the hotel staff and clean, comfortable rooms further enhance the experience, making it overall a pleasant place to unwind for a few days. Those looking for a serene setting will find the pool area particularly nice for unwinding with an evening drink.
Parking
Family
The attention to detail from the warm and accommodating staff contributes significantly to the overall positive experience for families. Cleanliness and affordability further add to the hotel’s appeal. Many visitors mention the excellent service provided by front desk staff, enhancing the hospitable environment. With good dining options and entertainment offerings suitable for all ages, Puerto Azul Hotel ensures a memorable family vacation. Whether guests want to relax by the pool, enjoy a meal at the restaurant, or explore nearby attractions, this hotel provides a comprehensive family-friendly experience.
4 Star
One highlight of Puerto Azul is the exceptional service provided by restaurant staff, notably Yalile, who surpasses typical four-star hotel service expectations. While this personal touch improves the guest experience, others suggest that there are more recommendable establishments within the same category at comparable prices. Despite these critiques, the combination of wonderful views, pleasant room settings, and standout service retains a certain appeal for visitors exploring Puntarenas.
Accessible
While the hotel is noted for its accessibility, there are areas for improvement. Some guests pointed out the absence of accessibility features, such as handrails in bathrooms, which can pose challenges for elderly or disabled visitors. Additionally, the lack of an elevator may be problematic for those with mobility issues, though these gaps did not overshadow the generally favorable impressions guests had of the property. Overall, Puerto Azul Hotel is recognized for its service and amenities, though it may benefit from enhancements to its accessibility infrastructure.
Yes, Puerto Azul Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Puerto Azul Hotel.
No, Puerto Azul Hotel doesn't allow dogs.
Yes, parking facilities are available at Puerto Azul Hotel.
Yes, Puerto Azul Hotel has a gym.
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