Termas de Aguas Calientes
Puyehue
-40.73547800,
-72.30867500
,
Ruta Internacional 215 Km.76, Camino A Antillanca Km 4
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Summary of reviewsTermas de Aguas Calientes is an exceptional destination nestled within a national park, providing a tranquil escape into nature. Guests are captivated by its location, characterized by breathtaking natural beauty and serene river views, which offer seamless access to outdoor adventures. The accommodations, including cozy domes and charming cabins, enhance the experience with their unique blend of novelty and comfort.
The culinary experience, especially breakfast, is a standout feature, offering diversity and freshness with an array of homemade options catering to various dietary preferences. Though dinner presents mixed impressions, many praise the quality of the meals and the restaurant staff's attentiveness. Improvements in service efficiency and consistency would further enrich the dining experience.
Guests appreciate the well-maintained, comfortable rooms, particularly the cabins, which are lauded for their luxurious details and inviting hot spring tubs. The beautiful environment complements these accommodations, creating an ideal atmosphere for relaxation. While cleanliness across various areas receives commendation, attention to specifics like bathroom maintenance could enhance the overall hygiene standards.
The staff is highly praised for their friendliness and responsiveness, ensuring guests' needs are promptly addressed. While some guests suggest increasing staff numbers to alleviate workload on individual employees, their dedication to service remains a highlight.
The pool facilities, featuring thermal pools indoors and outdoors, provide a delightful soaking experience amidst nature, despite some need for maintenance and renovations. Additionally, the beds are generally noted for their comfort, contributing to restful nights, although some inconsistency in quality is mentioned.
A major highlight is the luxurious hot tubs in individual rooms, especially in cabins, providing a soothing escape with thermal water features that guests commend as the best part of their stay. Plush amenities like towels and robes contribute to the indulgent atmosphere, making Termas de Aguas Calientes an exquisite choice for rest and relaxation in a serene natural setting.
Categories
The culinary experience, especially breakfast, is a standout feature, offering diversity and freshness with an array of homemade options catering to various dietary preferences. Though dinner presents mixed impressions, many praise the quality of the meals and the restaurant staff's attentiveness. Improvements in service efficiency and consistency would further enrich the dining experience.
Guests appreciate the well-maintained, comfortable rooms, particularly the cabins, which are lauded for their luxurious details and inviting hot spring tubs. The beautiful environment complements these accommodations, creating an ideal atmosphere for relaxation. While cleanliness across various areas receives commendation, attention to specifics like bathroom maintenance could enhance the overall hygiene standards.
The staff is highly praised for their friendliness and responsiveness, ensuring guests' needs are promptly addressed. While some guests suggest increasing staff numbers to alleviate workload on individual employees, their dedication to service remains a highlight.
The pool facilities, featuring thermal pools indoors and outdoors, provide a delightful soaking experience amidst nature, despite some need for maintenance and renovations. Additionally, the beds are generally noted for their comfort, contributing to restful nights, although some inconsistency in quality is mentioned.
A major highlight is the luxurious hot tubs in individual rooms, especially in cabins, providing a soothing escape with thermal water features that guests commend as the best part of their stay. Plush amenities like towels and robes contribute to the indulgent atmosphere, making Termas de Aguas Calientes an exquisite choice for rest and relaxation in a serene natural setting.
Lodge with Swimming Pool
As a lodge, it provides a unique experience centered around thermal waters, suggesting high-quality pool and spa facilities. It is located in a natural setting.
Indoor Pool
Lodge with Rooms With Jacuzzi / Hot-tub
As a lodge located near hot springs, it likely provides access to natural hot tubs or jacuzzi facilities, enhancing the relaxation experience.
Lodge with Indoor Pool
This lodge boasts a 230 m² indoor thermal pool with a depth of 1.5 meters, where temperatures range from 37°C to 39°C. The facility includes 16 individual bath tubs allowing guests to regulate water temperature, and an advanced filtering system.
Accessible Lodge
Guest Reviews
Termas de Aguas Calientes boasts an unbeatable location that serves as a gateway to the breathtaking natural wonders of the area. Nestled within a national park, guests can expect a tranquil setting with direct access to therapeutic thermal pools, scenic river views, and trails that beckon exploration. The environment is nothing short of spectacular, providing a serene backdrop characterized by the soothing sounds of a nearby river and an abundance of natural beauty. Guests repeatedly highlight the setting's excellence, as it offers a perfect blend of comfort, privacy, and convenient access to outdoor adventures in the Águas Clients area. The unique accommodations, like the cozy domes and charming cabins, enhance the experience, offering both novelty and comfort. The hospitality complements the location, with kind staff and exceptional breakfasts further enriching the stay. Ideal for rest and relaxation, this location is truly a serene escape into nature.
Termas de Aguas Calientes offers an outstanding breakfast experience that has earned high praise from its guests. The breakfast buffet is particularly noteworthy for its diversity and freshness, providing a wide array of homemade food options, including gluten-free and gourmet dishes. There are also healthy choices available, such as plenty of fruit, and the menu caters to various dietary preferences with vegetarian and vegan options.
Guests appreciate the excellent attention from the staff during breakfast service, enhancing their overall experience. However, a minor issue was noted with the timing of restaurant cleaning, which should ideally be completed before breakfast begins. Additionally, while the breakfast bread could use some improvement, the overall breakfast experience remains highly rated for its variety and quality. This blend of delicious food and attentive service makes the breakfast at Termas de Aguas Calientes a highlight of the stay.
The dining experience at Termas de Aguas Calientes presents a mix of impressions among guests, with some praising the restaurant's offerings while others note certain shortcomings. On the positive side, the restaurant is applauded for serving delicious and tasty food, with several guests appreciating the quality of meals at breakfast and dinner. In terms of value, while some diners find the prices a mismatch with portion sizes, others find the experience superior than anticipated, especially when compared to other reviews. Additionally, the service is highlighted as excellent by a few satisfied visitors.
However, challenges remain. The restaurant's service speed is a common concern, with reports of food delivery being notably slow, sometimes extending to a two-hour wait. Certain inconveniences such as running out of basic items like bread and ice, or inconsistencies in beverage availability, mar the experience for some guests. There's also dissatisfaction with the overall price-quality alignment, and occasional pricing miscommunications during promotions like happy hour.
Overall, while the restaurant offers enjoyable culinary experiences at times, improvements in service efficiency and consistency would enhance the dining pleasure at Termas de Aguas Calientes.
Nestled amidst a lush jungle, Termas de Aguas Calientes offers a rejuvenating escape with its beautiful surroundings and delightful thermal baths. Guests have enjoyed staying in both domes and cabins, each offering unique experiences. Particularly, the cabins receive high praise for being impeccably clean, comfortable, and well-equipped with luxurious details, including inviting hot spring tubs. The warm, well-heated cabins create a cozy ambiance, further enhanced by the natural beauty of the area.
For those opting for dome accommodations, they provide a unique experience with the soothing sounds of rain and the river in the background. While some visitors found the domes slightly cold or uncomfortable, others appreciated their surprisingly spacious interiors and decent-sized bathrooms. Regardless of the accommodation choice, guests have consistently commented on the super comfortable beds, ensuring a restful night.
The overall facilities are lauded for their comfort and beauty, providing a serene atmosphere ideal for relaxation. Surrounded by breathtaking trails, forests, and waterfalls, Termas de Aguas Calientes offers a delightful retreat, allowing guests to unwind and immerse themselves in nature's splendor.
The beds at Termas de Aguas Calientes have garnered mixed reviews from guests. On the positive side, many guests found the beds to be super comfortable and noted the coziness of the cabins. Several reviews highlight the beds as being extremely soft and excellent, which adds to the overall comfortable experience. However, a few guests mentioned discomfort with the single beds and described some mattresses as being very old and lacking in quality. Despite these discrepancies, the general feedback on the beds leans towards comfort, especially for those staying in cabins.
Termas de Aguas Calientes presents a mixed picture when it comes to cleanliness, according to guest reviews. Many guests appreciate the beauty and cleanliness of the environment, praising the hotel's immaculate facilities and well-organized spaces. Some visitors express satisfaction with the overall tidiness, describing their surroundings as incredibly clean and well-maintained. Positive mentions also highlight the cleanliness of the thermal water pools, which offer an enjoyable experience with good temperature control.
However, there are notable concerns about the cleanliness of specific areas within the hotel. Some guests report poor sanitation in the bathrooms and bathtubs, pointing out mold and lack of maintenance. Issues such as spills and crumbs in communal spaces are noted, indicating inconsistent cleanliness efforts. The condition of the indoor pool facilities shows room for improvement, reflecting some guests' disappointment with outdated features.
Overall, while certain areas of Termas de Aguas Calientes shine with commendable cleanliness and comfort, attention to hygiene in other aspects could enhance guest satisfaction further.
The staff at Termas de Aguas Calientes consistently receive high praise for their friendliness and attentiveness. Guests frequently highlight the excellent service, noting that staff members are not only polite and respectful but also actively engaged in resolving any issues that arise. Whether it's quickly changing rooms upon request or providing necessities like matches and salt, the staff demonstrates a willingness to assist promptly. Several reviews mention specific staff members, like Ruben and the manager, for going above and beyond to solve problems efficiently. The reception staff and service at the dome stand out for being particularly exceptional. However, there are occasional remarks suggesting that more staff could be beneficial, as some employees take on multiple duties. Overall, the team is commended for their dedication to ensuring a pleasant stay for guests.
Nestled amidst nature, Termas de Aguas Calientes offers the enchanting experience of staying in a charming dome. Visitors can enjoy a delightful selection of thermal pools both indoors and outdoors, perfect for a relaxing soak. Despite some areas requiring renovation and a bit more maintenance, particularly in the outdoor pool's structure and the public pools, the facilities serve well for relaxation and satisfy their core purpose. The warmth of the pools is generally appreciated, providing a soothing escape, although there are occasional concerns about water temperature and maintenance. Overall, the pools are a pleasant feature of the stay, harmonizing natural beauty with a calming atmosphere.
The reviews of Termas de Aguas Calientes highlight the facility as a remarkable place to stay, emphasizing the exceptional service provided by the staff. Guests are consistently impressed by the luxurious hot tubs available in individual rooms and cabins, which are a major highlight. The thermal water features contribute to a relaxing experience, particularly enjoyed during the late afternoon and evening hours on cabin decks. Visitors commend these tubs as fantastic, with many describing them as the best part of their stay. The quality of amenities, including plush towels and robes, further enhance the indulgent atmosphere. Overall, Termas de Aguas Calientes offers a serene and rejuvenating escape with its outstanding thermal hot tub experiences.
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Location
Breakfast
Guests appreciate the excellent attention from the staff during breakfast service, enhancing their overall experience. However, a minor issue was noted with the timing of restaurant cleaning, which should ideally be completed before breakfast begins. Additionally, while the breakfast bread could use some improvement, the overall breakfast experience remains highly rated for its variety and quality. This blend of delicious food and attentive service makes the breakfast at Termas de Aguas Calientes a highlight of the stay.
Dinner
However, challenges remain. The restaurant's service speed is a common concern, with reports of food delivery being notably slow, sometimes extending to a two-hour wait. Certain inconveniences such as running out of basic items like bread and ice, or inconsistencies in beverage availability, mar the experience for some guests. There's also dissatisfaction with the overall price-quality alignment, and occasional pricing miscommunications during promotions like happy hour.
Overall, while the restaurant offers enjoyable culinary experiences at times, improvements in service efficiency and consistency would enhance the dining pleasure at Termas de Aguas Calientes.
Rooms
For those opting for dome accommodations, they provide a unique experience with the soothing sounds of rain and the river in the background. While some visitors found the domes slightly cold or uncomfortable, others appreciated their surprisingly spacious interiors and decent-sized bathrooms. Regardless of the accommodation choice, guests have consistently commented on the super comfortable beds, ensuring a restful night.
The overall facilities are lauded for their comfort and beauty, providing a serene atmosphere ideal for relaxation. Surrounded by breathtaking trails, forests, and waterfalls, Termas de Aguas Calientes offers a delightful retreat, allowing guests to unwind and immerse themselves in nature's splendor.
Beds
Cleanliness
However, there are notable concerns about the cleanliness of specific areas within the hotel. Some guests report poor sanitation in the bathrooms and bathtubs, pointing out mold and lack of maintenance. Issues such as spills and crumbs in communal spaces are noted, indicating inconsistent cleanliness efforts. The condition of the indoor pool facilities shows room for improvement, reflecting some guests' disappointment with outdated features.
Overall, while certain areas of Termas de Aguas Calientes shine with commendable cleanliness and comfort, attention to hygiene in other aspects could enhance guest satisfaction further.
Staff
Pool
Rooms with Jacuzzi / Hot-Tub
Yes, Termas de Aguas Calientes has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Termas de Aguas Calientes.
No, Termas de Aguas Calientes doesn't allow dogs.
No, parking facilities aren't available at Termas de Aguas Calientes.
No, Termas de Aguas Calientes doesn't have a gym.
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