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Courtyard by Marriott Quebec City

Quebec City , 900 Des Rocailles (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Courtyard by Marriott Quebec City is highly praised by travelers for its prime location, which is close to various dining options, highways, shopping malls and attractions like the Vidéotron Centre and Old Quebec. The area around the hotel is noted for being both beautiful and peaceful, offering convenience without sacrificing tranquility. The presence of ample, covered parking and well-maintained facilities like the pool and gym further enhance the guest experience.

Guest feedback on the breakfast service is generally positive with many appreciating the quality and variety of food, though some find the pricing and lack of a buffet option to be drawbacks. The restaurant's service, despite occasional wait times and minor issues with salinity, is often highlighted for its professionalism and quality.

The rooms at the Courtyard by Marriott Quebec City are frequently commended for being very clean, modern, spacious and comfortable, particularly the beds and bedding. The décor, facilities and overall hotel ambiance receive high marks, though there are minor notes about room cleaning services. The hotel's cleanliness and modern appeal are consistently emphasized in guest reviews, contributing to a restful stay.

The hotel's staff stands out for their friendliness, professionalism and helpful nature. Bilingual capabilities and courteous service at reception further enhance the guest experience. While minor communication issues regarding additional fees have been noted, the overwhelmingly positive feedback on staff interactions plays a significant role in the hotel's favorable reputation.

Guests generally enjoy the hotel's pool, although some note occasional cleanliness concerns and varying water temperatures. Despite these mixed reviews, the pool area, complemented by a well-equipped training center, is appreciated for its cleanliness and appealing setup.

Overall, the Courtyard by Marriott Quebec City delivers a reliable and comfortable accommodation experience, marked by excellent location, superb cleanliness, comfortable beds and attentive staff.
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Categories

Family Friendly Hotel

Features an indoor swimming pool, which is a key amenity for families seeking on-site recreation options during their stay.

Business Hotel

Provides essential business amenities and meeting spaces. Offers a reliable and comfortable stay for business travelers.

Accessible Hotel

This hotel offers comprehensive accessibility features, including elevators, a self-operating lift or sloped entry for the swimming pool, and welcomes service animals. Accessible routes are provided from the public entrance to the registration desk, business center, fitness center, meeting spaces, and on-site restaurants. Accessible rooms feature 32-inch wide doorways, accessible vanities, adjustable height hand-held shower wands, bathtub grab bars, bathtub seats, closed-caption TVs, visual fire alarms, lever door handles, and TTY/TDD compatibility.

Hotel with Gym

Courtyard by Marriott Quebec City includes a fitness center. This allows guests to engage in physical exercise during their stay.

Hotel with Indoor Pool

Courtyard by Marriott Quebec City features an indoor pool and a fitness center. Some rooms offer a 'Pool with a view', providing a pleasant backdrop for swimming and relaxation.

Hotel with Heated Pool

Includes an indoor pool facility for guest use.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Room Types

King Room with Sofa Bed This double room has a cable TV, microwave, refrigerator and air conditioning.

Queen Room with Two Queen Beds This double room features a microwave, refrigerator, flat-screen cable TV and air conditioning.

Superior King Room with Sofa Bed This double room has a bathrobe, satellite TV, refrigerator and microwave.

Superior Queen Room This double room has a bathrobe, microwave, refrigerator and flat-screen cable TV.

Executive One-Bedroom Suite This suite features a bathrobe, microwave, refrigerator and cable TV.

Guest Room, 1 King This double room offers a pool with a view. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a coffee machine as well as city views. The unit offers 1 bed.

1 Bedroom Executive Suite, 2 Queen, Sofa bed The pool with a view is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a coffee machine as well as city views. The unit has 3 beds.

About Courtyard by Marriott Quebec City

License: 294299

Guest Reviews

8.3

Very Good

Location

The Courtyard by Marriott Quebec City boasts a prime location that garners frequent praise from guests. Nestled close to convenient amenities like McDonald’s, Tim Hortons and Cora, as well as various types of food courts, the hotel is perfect for travelers who appreciate dining options within easy reach. With its proximity to major highways, shopping malls, the Vidéotron Centre and other amenities, the hotel’s location is highly regarded. It is situated in an area that provides quiet and comfort, yet is not too far from the bustling city center, making it ideal for those who wish to explore Quebec City and the surrounding attractions like Old Quebec and Charlevoix.

Guests find the hotel's vicinity to be not only beautiful but also clean and modern. It is easy to find and resides in a good area, ensuring a peaceful stay just a short drive or walk away from numerous stores and restaurants. Covered parking adds to the convenience, while the spacious and comfortable rooms, equipped with features like lemon water upon arrival, further enhance the guest experience. The pool and gym facilities receive positive remarks, complementing the well-maintained and quiet surroundings of the property. Overall, the Courtyard by Marriott Quebec City offers a well-balanced blend of accessibility and tranquility, making it an excellent choice for travelers.

Breakfast

The Courtyard by Marriott Quebec City offers a notable breakfast experience that has garnered mixed feedback from its guests. On the positive side, many guests have praised the breakfast, describing it as excellent, great and delicious with some highlighting the variety of choices available. Diners particularly appreciated the high quality of the food and found it worth the expense with the service often getting commendations for being great.

However, there are a few downsides that guests have pointed out. The breakfast menu is not included in the room price and is considered by some to be pricey. There is no buffet option; instead, the hotel provides a bar restaurant service. The small size of the restaurant has caused inconvenience with some guests experiencing long wait times and overcrowding, making it difficult to find a table. Additionally, a few guests noted that the food could be overly salty and that service times were sometimes lengthy. An issue was also raised regarding the encouragement to leave tips, which some found off-putting.

Despite these drawbacks, the restaurant's breakfast service is, on the whole, well-regarded, reflected in the positive remarks about the meal quality and the professionalism of the staff.

Rooms

Travelers have found the Courtyard by Marriott Quebec City to be outstanding, especially when it comes to its rooms. The rooms are consistently praised for being very clean, modern and spacious. Guests frequently mention the comfort of the beds, contributing to a restful stay. The décor and the quality of facilities, including the bathrooms, meet high standards. The hotel itself is described as beautiful and well-maintained with a bright and attractive design.

The service is noted to be excellent with friendly and attentive staff ready to assist. Additionally, guests appreciate amenities like free parking, although it's worth noting that it is a bit removed from Old Quebec. The restaurant and the reasonable pricing further enhance the experience at this hotel. Despite a minor issue with the linen change and room cleaning services, the overall impression remains very positive, making it a reliable choice for a comfortable and delightful stay in Quebec City.

Beds

Travelers to Courtyard by Marriott Quebec City have consistently highlighted the comfort of the beds as a major positive aspect of their stay. Guests frequently commented on the comfort and cleanliness of the bedding, describing the beds as very comfortable or even super comfortable. Pillows also received praise for contributing to a restful sleep. Clean sheets added to the overall positive experience in the rooms, enhancing the comfortable stay. However, there were a few mentions of less favorable aspects, such as the pull-out sofa being uncomfortable and some non-down pillows not meeting comfort expectations. Despite this, the general consensus favors the high level of comfort provided by the hotel's beds, making it a notable feature for those planning to visit.

Cleanliness

Courtyard by Marriott Quebec City garners widespread praise for its cleanliness and modern appeal. Guests frequently appreciate its super clean rooms and quiet, comfortable ambiance. Many visitors highlight the hotel's prime location—conveniently near downtown yet providing a tranquil retreat. The staff is often noted for their friendliness and professionalism, enhancing the overall positive experience.

The hotel features well-maintained facilities, including a superb swimming pool and training center, contributing to its appeal. The amenities are consistently described as nice and clean with spacious rooms and comfortable bedding ensuring a restful stay. Despite some isolated mentions of cleanliness issues, overall guest feedback underscores that the property is impeccably maintained.

Additionally, the courteous service further complements the comfortable and clean environment. Impressive in both quality and care, Courtyard by Marriott Quebec City stands out as a reliable choice for travelers seeking cleanliness and comfort.

Staff

Courtyard by Marriott Quebec City consistently receives praise for its friendly and welcoming staff. Numerous guests highlight the courteous and attentive nature of the employees, noting their professionalism and bilingual capabilities. The reception team stands out for being particularly helpful and respectful, contributing to the overall positive experience.

In addition to the commendations for the staff, the hotel offers a superb swimming pool and training center, which guests appreciate. Many visitors also rave about the super comfortable beds and the delicious food served at the on-site restaurant, where good service is frequently mentioned.

There are a few areas for improvement, such as communication regarding additional fees and the occasional issue with staff responsiveness in certain situations. Despite these minor drawbacks, the majority of reviews suggest that the staff at Courtyard by Marriott Quebec City significantly enhance the overall guest experience with their friendliness and eagerness to help.

Pool

The pool at the Courtyard by Marriott Quebec City has received mixed feedback from guests. Many have praised the pool for being clean, superb and enjoyable, often highlighting its warmth and the convenience of supplied towels. The pool area is frequently described as beautiful, clean and bright, complementing a well-equipped training center that shares the same space. Guests appreciate the second-floor location, which adds to its appeal.

However, concerns about the pool's cleanliness have been raised with some guests noting that the water was cloudy and the maintenance could be better. There have also been mentions of the water being cold, despite claims that the pool is heated. Additionally, some guests found the pool to be small and shallow, which might not meet everyone's expectations. Overall, while there are clear strengths in the pool area, there are areas where improvements could enhance the guest experience further.

Yes, Courtyard by Marriott Quebec City has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Courtyard by Marriott Quebec City.

No, Courtyard by Marriott Quebec City doesn't allow dogs.

No, parking facilities aren't available at Courtyard by Marriott Quebec City.

Yes, Courtyard by Marriott Quebec City has a gym.

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