Grand Times Hotel
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Summary of reviewsGrand Times Hotel garners substantial praise from guests, particularly for its prime location and overall cleanliness. Guests appreciate its proximity to major shopping destinations, eateries and essential services, making it an ideal choice for both shoppers and those looking to explore Quebec City’s historic sites. The accessibility to major routes and local attractions like the Videotron Center enhances its appeal for travelers attending events or exploring Quebec's cultural offerings.
While the complimentary continental breakfast is convenient, it falls short in variety and warmth, leaving room for improvements such as adding hot items and ensuring food availability until the advertised end time. The lack of an on-site restaurant means dining options are somewhat limited, but the availability of in-room fridges and microwaves, coupled with nearby restaurant choices, compensates to some extent.
The rooms generally receive positive reviews for their spaciousness, comfort and cleanliness. Standout features include large, well-maintained bathrooms and modern amenities. However, some rooms show wear and tear with outdated furnishings, thick carpets and subpar lighting potentially detracting from guests' experience. The pool, while clean and well-maintained, is noted as being small and sometimes overcrowded.
The cleanliness of the hotel stands out with consistently positive remarks about the upkeep of both the rooms and communal areas. A tranquil environment and efficient housekeeping staff further amplify this aspect. However, sporadic issues with room readiness and housekeeping have been mentioned.
The staff at Grand Times Hotel is predominantly praised for their welcoming, friendly and helpful nature. Positive interactions with the reception staff contribute greatly to the pleasant atmosphere of the hotel. A few concerns regarding availability and demeanor were noted but are generally outweighed by the positive experiences reported.
In terms of amenities, the Wi-Fi service receives mixed feedback with significant areas for improvement in reliability and speed. The gym, while a nice addition, is described as small and outdated, lacking comprehensive equipment.
Lastly, the hotel is family-friendly, offering spacious suites and a fun pool area that are particularly appreciated by families with children. The ample, convenient parking, including electric car charging facilities, further enhances the stay for family travelers.
Overall, Grand Times Hotel offers a blend of convenience, cleanliness and welcoming service, making it a solid choice for both leisure and business travelers, despite minor areas that could benefit from enhancements.
Categories
While the complimentary continental breakfast is convenient, it falls short in variety and warmth, leaving room for improvements such as adding hot items and ensuring food availability until the advertised end time. The lack of an on-site restaurant means dining options are somewhat limited, but the availability of in-room fridges and microwaves, coupled with nearby restaurant choices, compensates to some extent.
The rooms generally receive positive reviews for their spaciousness, comfort and cleanliness. Standout features include large, well-maintained bathrooms and modern amenities. However, some rooms show wear and tear with outdated furnishings, thick carpets and subpar lighting potentially detracting from guests' experience. The pool, while clean and well-maintained, is noted as being small and sometimes overcrowded.
The cleanliness of the hotel stands out with consistently positive remarks about the upkeep of both the rooms and communal areas. A tranquil environment and efficient housekeeping staff further amplify this aspect. However, sporadic issues with room readiness and housekeeping have been mentioned.
The staff at Grand Times Hotel is predominantly praised for their welcoming, friendly and helpful nature. Positive interactions with the reception staff contribute greatly to the pleasant atmosphere of the hotel. A few concerns regarding availability and demeanor were noted but are generally outweighed by the positive experiences reported.
In terms of amenities, the Wi-Fi service receives mixed feedback with significant areas for improvement in reliability and speed. The gym, while a nice addition, is described as small and outdated, lacking comprehensive equipment.
Lastly, the hotel is family-friendly, offering spacious suites and a fun pool area that are particularly appreciated by families with children. The ample, convenient parking, including electric car charging facilities, further enhances the stay for family travelers.
Overall, Grand Times Hotel offers a blend of convenience, cleanliness and welcoming service, making it a solid choice for both leisure and business travelers, despite minor areas that could benefit from enhancements.
Family Friendly Hotel
Features an indoor pool and a game room. Family rooms are available. Its location near Les Galeries de la Capitale provides easy access to the Mega Parc indoor amusement park.
Accessible Hotel
This hotel offers accessible features including an indoor heated swimming pool and gym that are accessible daily. It provides free parking for standard vehicles.
Hotel with Gym
Grand Times Hotel provides a fitness area for guests. It ensures travelers have access to workout facilities.
Hotel with Indoor Pool
The hotel offers an indoor pool facility. Sun loungers are available by the pool area for guests to relax.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
4-Star Hotel
About Grand Times Hotel
License: 222017
Guest Reviews
Location
The hotel's location is celebrated for its accessibility. It is not difficult to get to and is strategically placed near major routes, allowing quick travel to and from Old Quebec within a 10 to 15-minute drive. This geographical advantage makes it an excellent choice for those looking to explore Quebec City's historic charm while staying in a more commercial area.
Guests also commend the hotel for its proximity to the Videotron Center and the overall convenience for attending events or local appointments. The accessibility to highways makes it a popular choice for travelers heading to Montreal or Ontario and the nearby bike paths add a touch of outdoor recreation for cycling enthusiasts.
In summary, Grand Times Hotel's prime location offers the perfect blend of convenience, ease of access and proximity to a range of attractions and services, making it a favorable choice for both leisure and business travelers.
Breakfast
However, several guests were disappointed by the limited selection and absence of hot items such as eggs or sausages. Additionally, many voiced dissatisfaction with the use of disposable dishes and noted that the breakfast area could be quite cold. The breakfast schedule also seemed restrictive for some with notable mention of items often being cleared before the end time.
In summary, while the breakfast at Grand Times Hotel is convenient and basic, there’s room for improvement, particularly in offering more variety and warmth to better meet guests' expectations.
Dinner
Guests have commended the excellent food overall, particularly noting the great selection for lunch. However, some have pointed out that the breakfast could be more filling considering the price and there were occasional issues with restocking cutlery and coffee dispensers.
For those exploring dining options outside the hotel, there are a few interesting restaurants nearby and quick delivery choices. Nonetheless, some guests felt the staff could provide better advice on local dining options. The hotel is conveniently located not far from Old Quebec, making it a reasonable drive to explore the city's culinary scene.
In conclusion, while the absence of an on-site restaurant and bar might be a drawback, the Grand Times Hotel compensates with other amenities and the quality of the available food, making it a decent choice for travelers who don’t mind a short trek to enjoy a variety of dining experiences in the surrounding area.
Rooms
The hotel's central location and quiet ambiance also receive praise, making it a convenient and peaceful choice for travelers. Friendly staff and a clean, inviting atmosphere contribute to a generally pleasant stay. Moreover, the pool is mentioned positively for its cleanliness and good maintenance, adding to the overall experience.
However, there are areas where the hotel falls short according to guests' feedback. Many rooms are described as outdated with old and saggy furnishings, thick carpets that are no longer fashionable and subpar lighting. Issues like insufficient electrical outlets and USB ports, noisy air conditioning and dirty or dusty environments are recurring points of criticism. Additionally, some guests reported problems with room readiness and housekeeping with instances of rooms not being cleaned daily and items from previous guests being found.
Overall, while the Grand Times Hotel has many redeeming qualities in terms of comfort, space and location, it appears that some rooms and amenities might benefit from updates and more consistent cleanliness standards.
Beds
However, there are occasional criticisms. Some guests find the beds too small or too soft, while others mention issues like bedsheets appearing too small for the mattress. Pillows also receive mixed feedback; they are described as either too firm or too soft with some guests finding them uncomfortable overall.
Instances of discomfort include reports of hard or lumpy beds, mattresses that sag in the middle and general dissatisfaction with bed size and softness. Additionally, there are isolated complaints about bed cleanliness with mentions of dirty bed skirts and bedspreads.
Despite the negative comments, the recurring mention of comfortable beds indicates that the hotel generally provides a good night's sleep, albeit with room for improvements regarding pillow comfort and bed size.
Cleanliness
The hotel's proactive housekeeping staff receives commendations for their friendly and responsive service, ensuring that rooms are kept in pristine condition. Despite a few isolated incidents of cleanliness issues, such as less satisfactory regular cleaning and some maintenance needs, the overall trend reflects a high standard of hygiene. Reviewers particularly note the tranquility and security of the environment, enhancing the appeal of the clean and attractive location.
While some guests mentioned minor oversights in pool cleanliness and irregular cleaning services for shorter stays, these were exceptions rather than the norm. The grand and spacious rooms, along with the well-coordinated furnishings, further attest to the hotel's commitment to maintaining a clean and inviting atmosphere.
For those prioritizing cleanliness and comfort, Grand Times Hotel stands out as a well-maintained and orderly choice, making it a reliable option for a pleasant stay.
Staff
There are, however, a few concerns mentioned by some guests. Notably, there were comments about the lack of coffee or tea availability outside of breakfast hours and the absence of a coffee maker in the rooms. Additionally, a small number of reviews noted moments of less satisfactory interactions with remarks on insufficient staff numbers and instances of less friendly behavior at reception.
Despite these occasional negatives, the predominant sentiment is one of appreciation for the professional and gracious staff. Guests frequently acknowledge their positive experiences with the general consensus being that the staff’s friendliness and dedication greatly enhance the overall stay at the hotel.
Wi-Fi
However, there are notable areas for improvement. Many guests have reported issues such as no Wi-Fi connection for extended periods, slow speeds and constant disconnectivity. In particular, the Wi-Fi signal in rooms often falls short with multiple mentions of poor internet connections requiring the use of mobile data. Additionally, the instructions for accessing Wi-Fi could be more user-friendly.
Moreover, the hotel's electronic amenities slightly lag behind current standards. Guests have noted the absence of USB outlets and ports for charging, which affects the overall convenience for the modern traveler.
Overall, while there are some positives, there is significant room for improvement in the hotel's Wi-Fi service and electronic amenities to meet today's guests' expectations.
Gym
Pool
However, several reviews indicate that the pool is quite small, often leading to overcrowding issues. There have been complaints about the water being too cold and the general state of the pool requiring better maintenance. On some occasions, guests found the pool to be dirty and in need of repairs. Persistent issues like wrinkles at the bottom and unclean conditions were mentioned, along with the inconvenience of the pool being closed for extended periods due to maintenance or other problems.
While the accessibility without prior reservation is a plus, the overall experience of the pool seems to vary with some guests finding it a delightful addition to their stay and others feeling disappointed due to its size and upkeep.
Parking
However, some reviews note occasional challenges, such as difficulties finding spots during busy times or late arrivals. There are also mentions of specific issues like parking on gravel or in areas that might resemble a field. A few guests expressed concerns about the lack of surveillance cameras, the safety of the parking areas and less brightness in some sections. Despite these occasional drawbacks, the vast majority of reviews reflect positively on the parking situation at the Grand Times Hotel.
Family
The pool is a popular feature among the kids, providing fun family time, though there was a mention of it occasionally being closed due to health precautions. An added perk is its proximity to family-oriented amenities, including the Mega Parc indoor amusement park inside a nearby mall, which is highly appreciated by the young ones.
Located in a quiet area near many conveniences, the hotel also features free parking and a bus station right across the street, making it easily accessible. While there are some minor improvements suggested, such as the addition of baby chairs or booster seats and ensuring adequate provisions for larger families, the overall experience points to a suitable and enjoyable stay for families looking to make the most of their getaway.
4 Star
Business
Accessible
Indoor Pool
Luxury
Strategically located, the hotel offers the convenience of being in a prime area while maintaining an air of exclusivity. The professionalism of the staff adds to the overall high-quality experience, providing guests with attentive and polished service. The combined elements of a luxurious lobby, sophisticated decor and superior service create a complete hotel experience characterized by luxury qualities at every turn.
Yes, Grand Times Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Grand Times Hotel.
No, Grand Times Hotel doesn't allow dogs.
Yes, parking facilities are available at Grand Times Hotel.
Yes, Grand Times Hotel has a gym.
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