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Hotel Royal William, Ascend Hotel Collection

Quebec City , 360 Boulevard Charest Est (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Royal William, part of the Ascend Hotel Collection, presents an attractive choice for travelers drawn to the vibrant culture and historical wealth of Quebec City. It boasts an exceptional location, conveniently linking guests to both the historic Old Quebec and the lively St. Roch neighborhood. The proximity to public transport, restaurants, bars, and shops enhances its appeal, offering a quieter retreat with ample accessibility for exploring the city.

The hotel's spacious and newly renovated rooms are a highlight, offering guests modern, beautifully designed accommodations. The interiors are characterized by high ceilings, tasteful furnishings, large comfortable beds, and practical amenities like kitchenettes, ensuring both comfort and functionality. The superior cleanliness of the rooms and overall environment is consistently noted, matched by friendly and welcoming service from the staff.

Guests also commend the hotel staff for their exceptional service, highlighted by personalized attention and professionalism. Staff members are often mentioned for their eagerness to assist and make guests feel at home. The presence of bilingual staff adds another layer of convenience for international visitors.

Though breakfast reviews are mixed, with some guests seeking more variety and improved organization, the quality of the offerings, such as delicious pastries and the option for a custom breakfast experience, has been appreciated by many. The availability of complimentary Wi-Fi, albeit with occasional strength issues, and a reliable wired internet option contributes to a tech-friendly environment.

The comfort of the beds, coupled with quality pillows and spacious rooms, provides a restful and cozy guest experience. The hotel also caters well to business travelers, offering a strategic location with convenient access to business districts and helpful concierge services.

Overall, Hotel Royal William offers a delightful stay experience that emphasizes cleanliness, comfort, and excellent service, making it a recommended choice for those seeking quality accommodations in Quebec City.
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Hotel for Honeymoon

Located in the Saint-Roch district, this hotel offers modern rooms and a stylish atmosphere. Its central location provides easy access to the city's attractions and romantic sites, making it a convenient choice for a honeymoon.

Dog Friendly Hotel

This hotel is listed as pet-friendly. It is part of the Ascend Hotel Collection. It offers a comfortable stay for guests and their pets.

Hotel near Nightlife Spots

Situated on boulevard Charest Est, it is close to the Saint-Roch neighborhood, known for its nightlife, bars, and pubs. The hotel's location provides easy access to the area's vibrant evening scene.

Business Hotel

This hotel offers a blend of historic charm and modern amenities, with small meeting spaces available. It provides a unique setting for business travelers seeking a distinctive experience.

Hotel with Gym

Hotel Royal William offers a fitness center for guests. It allows travelers to engage in regular exercise.

3-Star Hotel

This hotel features a modern design and is located in the vibrant Saint-Roch district. The hotel provides a stylish and comfortable stay, with easy access to local attractions and dining options.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Room Types

Superior Queen Room This room includes a flat-screen TV, coffee maker and fridge.

Queen Room This modernly furnished room includes a flat-screen TV, coffee maker and fridge.

Queen Room with Two Queen Beds - Non-Smoking This quadruple room has a flat-screen TV, coffee maker and air conditioning

Superior Room with Two Queen Beds - Non-Smoking This room features air conditioning, a coffee maker, refrigerator and flat-screen TV.

Efficiency King Suite This suite features air conditioning, a coffee maker, refrigerator and flat-screen TV.

Superior King Room The spacious double room features a tea and coffee maker, a seating area and heating. The unit has 1 bed.

King Room - Non-Smoking The spacious double room features a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.

Superior Queen Suite - Non Smoking The suite is furnished with a desk and a seating area.

About Hotel Royal William, Ascend Hotel Collection

License: 137340

Guest Reviews

8.3

Very Good

Location

Hotel Royal William, Ascend Hotel Collection, is nestled in an ideal spot for travelers eager to explore the rich history and vibrant culture of Quebec City. The hotel boasts a fantastic location within 10-20 minutes' walking distance to the old city and is conveniently linked to public transportation, ensuring easy access to all major attractions and points of interest. Guests appreciate its proximity to both Old Quebec and the artsy, bustling neighborhood of St. Roch, offering a diverse array of restaurants, bars, and boutique shops.

The surrounding area, although lively, provides a quieter retreat from the bustling tourist center, while still offering everything from historic sites to trendy eateries at one's fingertips. Visitors also find it easy to navigate around town, whether on foot or by quick bus rides and taxis, making it an excellent base for exploring the city. Additionally, the nearby public and indoor parking options further enhance the convenience for those traveling by car.

Overall, the hotel's central and well-connected location—complemented by spacious, modern rooms and friendly service—provides a comfortable and convenient stay for those wishing to immerse themselves in both the traditional and contemporary charms of Quebec City.

Breakfast

The breakfast experience at Hotel Royal William, Ascend Hotel Collection, in Quebec, seems to vary widely among guests. While some guests found the continental breakfast to be filling, nourishing, and reasonably priced, others noted its simplicity and expressed desire for a more expansive selection. The quality of the breakfast served in the hotel's restaurant often received positive remarks, with particular praise for the delicious pastries and coffee, as well as the home-made bread. Some guests appreciated the option to upgrade to a fuller breakfast for an additional charge or use meal vouchers to personalize their morning meals. The presence of a chef preparing eggs was also a highlight for some.

Despite these positive aspects, a number of guests critiqued the breakfast for being poorly organized and lacking in variety, particularly for a hotel of this range. There were also concerns about the pricing, as breakfast was often not included in the room rate and considered expensive. A few guests experienced service issues, including delays and a lack of staff at the scheduled breakfast time. Nonetheless, the convenience of an adjoining restaurant for breakfast was seen as advantageous, providing flexibility and an enjoyable start to the day for many visitors. Overall, the breakfast offerings presented a mixed bag, with certain elements delighting guests while others left room for improvement.

Rooms

Hotel Royal William, Ascend Hotel Collection offers a remarkable experience with its stunningly modern and clean rooms that continually impress visitors. The hotel boasts spacious, well-equipped accommodations that cater to needs, ensuring comfort and convenience throughout the stay. Guests often highlight the beautifully decorated interiors, which feature high ceilings and tasteful furnishings that enhance the room's ambiance. The large, comfortable beds provide a restful night's sleep, contributing to the overall stellar comfort of the rooms.

Rooms are not only spacious but are also characterized by newly renovated spaces and stylish decor, including modern showers and hardwood floors, reflecting a keen attention to detail. The inclusion of practical amenities like kitchenettes and thoughtful toiletries further enhances the stay. Additionally, the accommodations are noted for being very quiet, allowing guests a peaceful environment to relax and unwind. The cleanliness of the hotel and its rooms stands out, matched by friendly service from staff members who prioritize guest satisfaction.

Strategically positioned for exploring Quebec City, the hotel offers excellent accommodation choices. Guests appreciate the beautiful bathrooms, large windows, and spacious layout of both rooms and suites, ensuring a comfortable and enjoyable visit. Overall, the Royal William delivers a delightful blend of modern style, practical features, and cleanliness, making it a highly recommended choice for travelers seeking quality accommodation in an ideal location.

Beds

Hotel Royal William, Ascend Hotel Collection, consistently earns accolades for the comfort of its beds, frequently described as super comfortable or very comfortable by guests. The mattresses seem to strike the right balance for most, although a few guests noted a personal preference for firmer options. Accompanying the beds are great pillows, contributing to a restful night's sleep. The comfort extends beyond just the bedding, with mentions of spacious and well-kept rooms enhancing the overall guest experience. Despite a few minor issues like bed size discrepancies for some guests, the consensus reveals that the hotel provides a reliably comfortable and cozy stay, enhanced by its central location, allowing convenient access to city attractions.

Cleanliness

Hotel Royal William, part of the Ascend Hotel Collection, consistently impresses guests with its exceptional cleanliness. Many reviews highlight the immaculate condition of the rooms, with sheets, cushions, and bathrooms receiving particular praise for their spotless presentation. The modern aesthetic of the hotel is complemented by its clean and tidy environment, leaving visitors feeling both comfortable and welcomed. The hotel staff also receives commendations for their friendliness, reinforcing the positive experience of staying in such a well-maintained location. In addition to cleanliness, guests appreciate the hotel's modern design, spacious rooms, and comfortable atmosphere. Its convenient location further enhances the appeal, making it a solid choice for travelers seeking a clean and inviting place to stay. Despite a few isolated issues, the overall cleanliness and maintenance of Hotel Royal William remain impressive, providing guests with a peaceful and hygienic retreat.

Staff

Hotel Royal William, Ascend Hotel Collection, boasts an exceptional level of service from its staff, making guest stays particularly enjoyable. The team is consistently described as friendly, welcoming, and attentive. Guests repeatedly commend the staff’s eagerness to help and their professional demeanor, highlighting their ability to accommodate needs and go above and beyond expectations.

Numerous mentions of specific staff members, such as Frédérique, John, Charlie, and Paul, underscore the personalized service and attention each guest receives. The reception and front desk staff are frequently noted for their kindness and efficiency, ensuring smooth check-in and check-out experiences. Additionally, the bilingual staff further add to the convenience by assisting both English and French-speaking guests with ease.

Housekeeping, breakfast service, and concierge services are also praised for their gracious and courteous approach, enhancing the overall experience with their friendliness and professionalism. The staff’s helpful nature is not limited to the confines of the hotel; they provide valuable information about local attractions to enrich guests’ visits to Quebec.

In summary, Hotel Royal William is distinguished by its outstanding staff, whose friendliness and helpfulness make them an integral part of guests’ positive experiences at the hotel. Their warm hospitality and commitment to excellent service contribute to the hotel’s welcoming atmosphere, ensuring that guests feel at home during their stay.

Wi-Fi

Hotel Royal William, part of the Ascend Hotel Collection, offers complimentary Wi-Fi as a valued amenity for its guests. While the internet service is generally appreciated, there's a slight inconsistency in its strength, as some guests note that it is not very strong. Nonetheless, the ease of access to free Wi-Fi both in the rooms and in the lobby is a convenience for travelers. Additionally, the hotel provides free wired internet access, contributing to the tech-friendly accommodations. Overall, guests can expect reliable internet connectivity as part of their stay at this modern and beautifully designed hotel.

3 Star

Hotel Royal William, part of the Ascend Hotel Collection, offers a commendable stay experience with a strong focus on cleanliness, comfort, and service. Guests have praised its beautiful, spacious rooms that maintain a high standard of cleanliness, providing excellent room quality for the price. The staff is frequently highlighted for their friendliness and attentiveness, contributing to an overall quiet and comfortable atmosphere. Many visitors found the hotel to be a good value for money, especially when considering its pricing in comparison to the often higher rates found in old Québec. The hotel successfully blends charm with convenience, offering an impressive range of amenities that enhance the stay experience. Despite some remarks about the price in relation to its location, most guests are pleasantly surprised by the quality and service, leading many to consider returning on future trips to Quebec.

Business

Hotel Royal William, Ascend Hotel Collection, is favorably located for business travelers seeking proximity to Quebec's central business districts. The surrounding area offers convenient access to a business street, which enhances the hotel's practicality for work-related stays. Guests commend the excellent service, noting the polite and helpful staff who facilitate a smooth check-in process. The concierge staff are particularly appreciated for their gracious assistance. Additionally, the hotel is recognized for offering great value for money, with a balance of good price and quality that appeals to budget-conscious travelers. While the neighborhood doesn't offer many attractions, the presence of various good restaurants nearby provides options for dining after work hours. Overall, the hotel presents a compelling choice for those visiting Quebec for business purposes.

No, Hotel Royal William, Ascend Hotel Collection doesn't have any pool.

No, a spa isn't available at Hotel Royal William, Ascend Hotel Collection.

Yes, Hotel Royal William, Ascend Hotel Collection welcomes dogs.

No, parking facilities aren't available at Hotel Royal William, Ascend Hotel Collection.

Yes, Hotel Royal William, Ascend Hotel Collection has a gym.

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