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Hotel du Nord

Quebec City , 640 St-vallier Ouest (Show on Map)

7.3

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel du Nord garners positive feedback from guests, primarily for its strategic location, cleanliness and welcoming atmosphere. The hotel is conveniently situated near public transportation and major highways, making it easily accessible to Quebec City's attractions and nearby conveniences like restaurants and shops. Guests frequently appreciate the ample, secure and complimentary parking, which further enhances the hotel's appeal, especially for those traveling by car or electric vehicle.

The hotel rooms are commended for their cleanliness, comfort and modern amenities with larger rooms receiving higher praise for their spaciousness and well-equipped kitchenettes. Although there are mixed reviews regarding room sizes with some guests finding smaller rooms to be cramped or less well-lit, the overall sentiment underscores the hotel's commitment to providing a pleasant stay.

Guests also value the hotel's additional amenities, including a clean and pleasant swimming pool and a small, yet functional, gym. While the breakfast offering sometimes falls short of expectations due to its simplicity, the on-site restaurant and nearby dining options make up for it, receiving positive reviews for their quality and variety.

The staff at Hotel du Nord are frequently highlighted for their friendliness, helpfulness and professionalism, contributing to an overall warm and welcoming atmosphere. Moreover, the hotel offers family-friendly services with spacious rooms and kid-friendly amenities, making it a suitable choice for family trips.

In summary, Hotel du Nord is recognized as a practical and valuable option for travelers seeking a balance of comfort, convenience and affordability, enhanced by its excellent location, clean facilities and courteous staff.
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Hotel with Parking

The hotel provides free self-parking and also has an electric car charging station available.

EV charging stations

3-Star Hotel

This hotel offers simple and functional accommodations. Its central location and essential amenities make it a reliable choice for budget-conscious travelers seeking convenience.

Hotel with Indoor Pool

Hôtel du Nord features an indoor saltwater pool. This type of pool is less harsh than chlorine, preventing skin and eye irritation and eliminating lingering chlorine odors on swimsuits.

Hotel with Heated Pool

Hôtel du Nord offers a heated indoor saltwater pool. This feature is highlighted for being less irritating to the eyes, skin, or hair compared to chlorinated pools, and it leaves no lingering chemical smell.

Hotel with EV Charging Stations

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Gym

Room Types

Queen Room Free Wi-Fi, a flat-screen cable TV, private bathroom, ironing facilities and a work desk are featured in this air-conditioned room.

Queen Room with Kitchenette and Two Queen Beds Free Wi-Fi, a flat-screen cable TV, a work desk, ironing facilities and a private bathroom. A fridge, an oven and kitchenware are provided in this air-conditioned room. Please note that the price is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Budget Double Room 1 bed This room features free WiFi, a private bathroom, ironing facilities and a flat-screen cable TV.

Queen Room with Two Queen Beds This room features free WiFi, a private bathroom, ironing facilities and a flat-screen cable TV.

Twin Room This room features free WiFi, a private bathroom, work desk, ironing facilities and a flat-screen cable TV.

Junior Suite This room features free WiFi, a private bathroom, work desk, microwave, refrigerator, ironing facilities and a flat-screen cable TV.

Family Room Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides air conditioning, soundproof walls, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 3 beds.

Triple Room Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room features air conditioning, soundproof walls, a wardrobe, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

About Hotel du Nord

License: 009214

Guest Reviews

7.3

Good

Location

Hotel du Nord enjoys a favorable reputation for its strategic location, which guests appreciate for its proximity to key areas and ease of access. Though not situated in the heart of Quebec City, the hotel is often described as being conveniently accessible to the city center, either by a short drive or bus ride with bus stops located just steps from the hotel. This allows for quick and easy visits to Old Quebec City and other nearby attractions.

The neighborhood, though sometimes labeled as industrial, generally provides a quiet and safe environment. It boasts close proximity to local conveniences such as restaurants, shops and services, all within walking distance. Guests have highlighted the convenience of ample parking at the hotel, which adds to its advantage for those traveling by car.

Public transportation is a strong point with frequent bus services directly connecting the hotel to the city center. This allows guests to explore Quebec City without the need for a car. Furthermore, the presence of major highways nearby makes it ideal for those planning to explore the surrounding areas or requiring quick access to the airport.

The hotel itself is noted for its cleanliness and comfort, offering spacious rooms and amenities such as a swimming pool and free hot beverages, which contribute to a pleasant stay. Overall, Hotel du Nord is recognized as a practical and valuable choice for visitors looking to balance cost and convenience, making it a solid option for both short visits and longer stays.

Breakfast

The breakfast offering at Hotel du Nord has received varied reviews with a significant number pointing to its simplicity and lack of variety. Despite being included in the room price, many guests found it to be minimalistic and insufficient, often comprising a bag with an apple, a muffin, a piece of cheese and a juice box. This "grab-and-go" style breakfast has been described as more of a snack with some guests expressing disappointment over its lack of fresh and diverse options. A notable number of reviews indicate that the breakfast setup appears to be a remnant from COVID-19 measures, which has not been updated to more substantial offerings. Guests expecting a traditional continental breakfast were particularly disappointed and some suggested that offering no breakfast at all might be better. However, a few comments did appreciate the effort of providing something, noting that it was filling enough for a quick start to the day. Overall, there is a strong sentiment that the breakfast needs significant improvement to meet guest expectations.

Dinner

Hotel du Nord offers a diverse range of dining experiences. While reviews reveal a mix of opinions, guests frequently highlight the wonderful on-site restaurant, which evokes a taste of Italy and offers excellent Alsace cuisine. The adjoining restaurant, Le Renard et la Chouette, is praised for its exceptional dining experience and easy access. This restaurant appears to be a standout with several mentions of its quality and great menu.

In addition to the main restaurants, there are also a few nearby dining options, including a recommended pizzeria and an independent restaurant next to the hotel with an amazing menu. However, some reviews mention that the hotel restaurant can be expensive and its menu somewhat complex, not catering to all tastes.

For those looking for convenience, the hotel offers the possibility of dining in a common area with a microwave, toaster and dishes, providing flexibility for guests who may prefer simpler meals. Despite some complaints about the availability and variety of nearby dining options, the overall sentiment reflects positively on the key restaurants affiliated with Hotel du Nord.

Rooms

Hotel du Nord offers a mixed experience when it comes to room quality, catering to diverse guest preferences with a range of accommodations. Many reviews highlight the rooms being clean, comfortable and adequately equipped. Guests frequently appreciate the spaciousness of some rooms, noting features like well-furnished modern décor, functional kitchenettes and comfortable beds.

However, the hotel has significant variations in room sizes. Several reviews mention rooms being quite small, especially those in the basement or on higher floors. Guests staying in small rooms sometimes found them cramped and not very well lit. The smaller rooms also sometimes lacked amenities like enough towels, hand soap or fully functional air conditioning. Noise from the street or other rooms was also a concern for some guests due to insufficient soundproofing.

Cleanliness generally receives positive remarks, though a few guests reported issues such as dampness, unpleasant odors or sporadic maintenance problems. Some rooms were described as outdated with signs of wear and tear, which dampened the overall experience. Basement rooms and those near the pool were specifically noted for being damp and less pleasant.

Overall, Hotel du Nord offers clean, comfortable and well-equipped rooms with the larger rooms gaining higher praise for their amenities and space. Improvements in room maintenance, soundproofing and consistent cleanliness would enhance guest satisfaction significantly.

Beds

Hotel du Nord offers a widely appreciated bed experience based on guest reviews. Many guests highlighted the comfort of the beds, frequently using terms like comfortable and very comfortable to describe both the mattresses and the pillows. The bedding was often praised for being soft and clean, contributing to a pleasant sleeping environment. Some reviewers mentioned the beds as being cozy and the rooms, despite their size, providing a good rest area.

Several reviews singled out the large, comfortable beds as a standout feature and more than a few noted the super comfortable beds, positively pointing out the quality of sleep they enjoyed. The bedding was repeatedly acknowledged for being lovely and well-maintained, adding to the overall comfort.

However, there were occasional remarks about inconsistencies in bed comfort. While some beds were described as firm and not as comfortable, others were said to be slightly stiff or even hard and uncomfortable. A minority of guests experienced issues with bed stability, squeakiness or reported that certain beds could use improvement.

Despite these few negative points, the general consensus leans heavily towards a positive sleeping experience at Hotel du Nord, making it a reliable choice for guests prioritizing a comfortable and restful stay.

Cleanliness

Hotel du Nord generally receives positive feedback regarding its cleanliness. Many guests have consistently highlighted that the rooms are clean, comfortable and well-maintained. The facilities, including bathrooms and common areas, often impress visitors with their neatness and hygiene. The establishment is praised for its modern renovations, contributing to a fresh and tidy atmosphere. Numerous reviews commend the friendly staff, adding to an overall pleasant experience.

While the overall cleanliness is commendable, there are occasional lapses. Some guests reported issues with stained carpets, damp smells or specific areas needing deeper cleaning. A few reviews pointed out dusty rooms, inadequate bathroom cleanliness and lack of regular housekeeping during short stays. Despite these isolated incidents, the general sentiment affirms that Hotel du Nord maintains a solid standard of cleanliness, making it a reliable choice for travelers.

Staff

Hotel du Nord consistently receives high marks for its staff with numerous guests highlighting their friendliness, helpfulness and courteous nature. Visitors frequently describe the reception staff as welcoming and often mention their positive interactions upon check-in and check-out. The staff's politeness and professionalism contribute to a warm atmosphere throughout the hotel, making guests feel comfortable and well-cared for.

Many reviewers appreciate the staff's attentiveness and willingness to assist with various requests, from providing additional toiletries to ensuring smooth service. Moreover, the diverse team is noted for their ability to communicate effectively with guests, even catering to those who do not speak French.

Although the majority of the comments are overwhelmingly positive, a few reviews mention occasional lapses in hospitality, particularly with certain staff members in specific roles. Despite these isolated incidents, the overall sentiment remains highly favorable with most guests praising the consistent kindness and efficiency demonstrated by the Hotel du Nord's staff.

Wi-Fi

Hotel du Nord provides free WiFi services to its guests with generally positive remarks about its functionality. Many reviews highlight that the WiFi works well with some guests noting that it works perfectly fine and offers a smooth connectivity experience. However, feedback is mixed, as some guests experienced issues such as low speeds, reconnection requirements and unstable connections in certain areas of the hotel. Specifically, the WiFi reception does not always work effectively on Apple computers and some rooms have poor signal strength or no connectivity at all.

Despite occasional connectivity problems, the hotel is praised for its variety of complimentary amenities, including luxury coffee machines in the self-service café room. Overall, while the WiFi service is a convenient and valuable feature, its performance may vary depending on location within the hotel and device compatibility.

Gym

The gym at Hotel du Nord is frequently noted for its presence and availability, providing essential amenities for fitness enthusiasts. Guests appreciate the cleanliness of the gym and the availability of necessary cardio equipment like exercise bikes and treadmills. However, several reviews mention the small size of the fitness room and the outdated nature of some machines. Specific equipment, such as the stationary bike and treadmill, are pointed out as old with some machinery from the '90s appearing non-functional. Despite these drawbacks, the gym is described as pleasantly warm, adding to the overall comfort of the workout space.

Pool

Visitors to Hotel du Nord appreciated the presence of the pool, which was often highlighted as a great feature for families, particularly for children who enjoyed it immensely. The hotel offers a clean and pleasant swimming area with decent opening hours from 9AM to 9PM, making it convenient for guests. Despite its underground location and some complaints about humidity, many found the pool area comfortable for lounging and swimming. There were also positive remarks about the heated pool, described as a warm and relaxing spot.

However, several reviewers mentioned that the pool was frequently too cold for comfort with reported temperatures as low as 16 degrees Celsius. Concerns were also raised about the excess chlorine, which irritated some guests' eyes and skin. The soundproofing around the pool area was deemed insufficient with noise from children and the hallway being noticeable. While the pool received high marks for cleanliness, there were occasional remarks about it needing renovation and being slippery. Though kids loved it, some elements like small towels and the overall layout left room for improvement. Nonetheless, for many guests, the pool still stood out as a strongly valued aspect of their stay at Hotel du Nord.

Parking

Hotel du Nord offers an excellent parking experience for its guests, characterized mainly by its free, secure and accessible parking facilities. Guests consistently highlight the convenience of having included parking right behind the hotel, making it easy to park and access their vehicles without hassle. The parking lot is large, providing ample space and the presence of security measures such as cameras ensures peace of mind.

The hotel also accommodates electric vehicle owners with charging stations, adding further value. The proximity of parking spots to the hotel is frequently praised with many guests appreciating the direct access. Despite a few minor critiques about the ease of navigation within the parking lot, the overall sentiment is positive, particularly valuing the cost-free parking option.

In summary, the convenient, secure and complimentary parking at Hotel du Nord is a major plus for travelers, contributing greatly to their overall positive experience.

EV charging stations

Hotel du Nord offers a convenient and accessible solution for guests driving electric vehicles. The hotel provides several electric vehicle charging stations, ensuring travelers can easily charge their cars during their stay. One of the standout features is that these charging stations are free of charge, adding extra value for guests. The charging points are readily available, both outside and within the parking area, making it straightforward for guests to access them. Overall, the presence of these electric car chargers enhances the hotel's appeal for eco-conscious travelers.

Family

Hotel du Nord offers a welcoming atmosphere for families looking to enjoy a comfortable stay. Guests frequently highlight the spacious family rooms, which can accommodate various family sizes, including configurations with two double beds or a setup for up to five people. The large family suites are particularly noted for their comfort and roominess, making family trips more enjoyable.

The hotel's family-friendly environment is further enhanced by amenities such as a kids playroom and rooms equipped with microwaves, adding convenience for those traveling with children. Guests also appreciate the quiet setting, which provides a restful retreat suitable for both adults and kids. Additionally, a junior suite is available that comfortably fits a family of four, including young children.

Located close to key attractions, the hotel is praised as an ideal base for family holidays. However, some reviews suggest that the hotel could improve its family-specific services and address occasional noise levels. Despite these minor issues, the overall consensus is that Hotel du Nord is a good choice for families looking for spacious accommodations and a kid-friendly atmosphere.

3 Star

Hotel du Nord, a three-star establishment, offers a stay that is consistently praised for its remarkable value for money. Matching or even exceeding the expectations commonly held for three to four-star hotels, the hotel stands out as clean and comfortable. Guests frequently note the exceptional comfort and cleanliness, which align well with the standards for its rating.

The hotel is described as simple but efficient, making it a solid choice for those seeking functionality and efficiency. While some mention that the facilities are basic, it works well for the low price point, offering a satisfactory quality-price ratio. Free parking is an added convenience, enhancing the overall experience.

Although considered by some as average for its category, the hotel generally receives acknowledgement for being correct and appropriate for its price level. It might not offer luxury amenities, but for a three-star hotel, it is correct in both service and facilities and the minor wear and dated aspects are within acceptable limits.

In summary, Hotel du Nord fulfills the role of a dependable three-star hotel with good value for money, making it a viable choice for budget-conscious travelers looking for a straightforward and functional lodging option.

Business

Hotel du Nord offers good value for business travelers, being suitably located right in the business center. Despite its prime location, it carries more of a vacation hotel vibe and is not highly recommended for those on business trips due to limited business facilities. However, it does have some positives. Coffee and tea are available at all times and the coffee machine in the common area receives favorable feedback, although there is no coffee machine in the rooms. Business travelers might find the breakfast simple and may encounter occasional wifi problems. Overall, while it meets basic needs, it is more tailored to leisure stays than strictly business purposes.

Heated Pool

The heated pool at Hotel du Nord is mentioned frequently by guests, indicating it's a notable feature of the accommodation. Visitors appreciate the indoor heated pool, which is uniquely surrounded by glass, creating an appealing atmosphere. Despite a few mentions of the pool being cold, most reviews confirm that the pool is heated with some specifying that the water is kept at a consistent 24 degrees Celsius. There's also a smaller heated pool located outside, providing guests with various options for a relaxing swim. The pool area is complemented by a nice welcome of hot cocoa, enhancing the overall guest experience.

Indoor Pool

The indoor pool at Hotel du Nord receives a mixed range of feedback from guests. Many appreciate the large, clean pool and consider it a real plus for the hotel. The pool, which is standard and covered, also features an indoor heated option surrounded by glass, adding a certain charm and convenience. However, some guests found the pool and its associated facilities to be quite basic with mentions of it being located in a basement without windows. Several reviews noted the pool was closed during their stay, preventing them from using the amenity. Overall, while the pool is generally seen as a good feature, its accessibility and basic facilities may need consideration.

Yes, Hotel du Nord has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hotel du Nord.

No, Hotel du Nord doesn't allow dogs.

Yes, parking facilities are available at Hotel du Nord.

Yes, Hotel du Nord has a gym.

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