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Monsieur Jean - Hôtel Particulier

Quebec City , 2 Rue Pierre Olivier Chauveau (Show on Map)

9.3

Excellent

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Summary of reviewsMonsieur Jean - Hôtel Particulier, nestled in the heart of Old Quebec, is a top choice for travelers due to its unbeatable location. Guests appreciate the hotel's proximity to key attractions, restaurants, shops and landmarks like the Chateau Frontenac and Dufferin Terrace. The central positioning allows for easy exploration of both the upper and lower towns without the need for a car, making it especially convenient for catching local events and the festive atmosphere of nearby Christmas markets. The beautifully decorated rooms, offering stunning views and featuring modern, stylish décor, enhance the overall guest experience.

Breakfast at the hotel garners mixed reviews. While some guests enjoyed the delicious morning pastries and fresh croissants, others found the breakfast expensive and subpar. The in-room breakfast box is praised for convenience by some, but criticized by others for being reminiscent of low-cost flight meals. The lack of a proper breakfast room and on-site restaurant are notable drawbacks, though the kitchenette in rooms is a useful feature for preparing self-made breakfasts.

For dinner, the hotel’s bar and bistro "Le Bijou" receives commendations for its excellent cocktails, tapas and ambiance. While no full on-site restaurant is available, the hotel’s staff is helpful in recommending and booking nearby dining options, leaving guests satisfied with the overall evening culinary experience.

Rooms at Monsieur Jean - Hôtel Particulier are highly praised for their spaciousness, cleanliness and elegant design. Guests enjoy the modern and whimsical decor, luxurious bedding and well-equipped amenities, such as hidden kitchenettes and comfortable seating areas. Some rooms even offer terraces with fire pits, providing spectacular city views. Daily impeccable room servicing ensures a comfortable stay, although a few guests noted minor issues like inadequate natural light or overly soft beds.

The cleanliness of the hotel stands out with guests applauding the spotlessly clean rooms, fresh-smelling ambiance and high hygiene standards maintained throughout the property. Immaculate and artsy common areas further contribute to a pleasant stay.

The staff receives consistent praise for their friendliness, professionalism and exceptional service. Guests appreciate the warm welcome, helpfulness in organizing transport and overall attentiveness. A few occasional instances of underwhelming service are noted but are outweighed by the positive interactions.

Wi-Fi service at the hotel has mixed reviews. Many guests report fast and reliable internet, while some experience instability and find the absence of Wi-Fi instructions inconvenient. Nonetheless, the general sentiment remains satisfactory.

The gym receives mixed feedback with some appreciating its cleanliness and availability of water, while others call for updates and improved equipment. Essential amenities are provided but enhancement is suggested.

Parking is convenient with valet service praised for efficiency. However, the high cost of parking and logistical issues like lack of a clear baggage drop area are drawbacks for some guests. The availability of well-equipped EV charging stations is a plus for eco-conscious travelers.

For families, the hotel is favorable with spacious studio rooms, kid-friendly designs and accommodating staff adding to the pleasant experience. Well-stocked rooms and clean family parking facilities further ensure a comfortable family stay. Some reviews indicate a desire for more kid-friendly options, but overall, the hotel caters well to the needs of families.

Monsieur Jean - Hôtel Particulier stands out for its prime location, beautifully decorated and clean rooms, helpful staff and family-friendly amenities, making it an attractive option for travelers looking to immerse themselves in the charm of Old Quebec.
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Luxury Hotel

Monsieur Jean, Hôtel Particulier is a member of Small Luxury Hotels of the World, offering a blend of style and comfort in Quebec City's historic quarter. It is recognized for its eccentric elegance and is noted as a highly-rated luxury hotel in Quebec City. Some suites feature heated floors, soaking tubs, and kitchenettes, with options for city or river views.

Hotel for Honeymoon

This hotel offers luxurious guest rooms, each with a fully equipped kitchen, and is located in Quebec City's historic district. It provides easy access to numerous tourist attractions, restaurants, and boutiques. The hotel is part of Small Luxury Hotels of the World, ensuring high standards of luxury.

Romantic Hotel

This hotel provides a unique and intimate experience with its personalized service and stylish accommodations. Its central location allows for easy exploration of Quebec City's romantic attractions. The hotel's distinctive design and attention to detail create a romantic atmosphere.

Business Hotel

This hotel is an excellent choice for business travelers, with facilities for meetings and events. The rooms are spacious and elegantly decorated, offering breathtaking views of the city.

Accessible Hotel

This hotel is one of the best accessible hotels in Quebec City.

Hotel with EV Charging Stations

This hotel provides an electric vehicle charging station on-site, with valet parking available for C$35.00 per night, which includes in/out privileges. The EV charging is available within the secured and covered parking facility.

4-Star Hotel

Located near the Morrin Centre, this hotel offers concierge, shopping, and dry cleaning/laundry services. Its proximity to the Basilique Cathedrale Notre-Dame of Quebec and the quartier du Petit Champlain makes it a convenient choice.

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

EV charging stations

Hotel with Gym

Room Types

Economy Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious double room offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Classic Room with Bath Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.

Superior Studio with city view Providing free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a bath and a hairdryer. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned studio provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 2 beds.

Suite with River View Featuring a private entrance, this air-conditioned suite is comprised of a kitchenette, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The suite offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.

Superior Suite Featuring a private entrance, this air-conditioned suite comprises a kitchenette, 1 bedroom and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, kitchenware and an oven. The suite provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.

Suite with Balcony and City View Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The spacious double room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Classic Room with City View Boasting a private entrance, this air-conditioned suite includes a kitchenette, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The suite offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a dining area as well as city views. The unit has 1 bed.

Studio Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned studio features a flat-screen TV with streaming services, a private entrance, soundproof walls and a tea and coffee maker. The unit has 2 beds.

About Monsieur Jean - Hôtel Particulier

License: 297873

Guest Reviews

9.3

Excellent

Location

Monsieur Jean - Hôtel Particulier boasts an unparalleled location in the heart of Old Quebec, making it an ideal choice for travelers eager to explore this charming historic area. Guests consistently highlight its perfect positioning, which allows easy, walkable access to a plethora of attractions, restaurants, shops and sights.

The hotel sits centrally in Old Quebec, offering guests close proximity to everything they would wish to see, such as the Chateau Frontenac, Dufferin Terrace and other notable landmarks. Its spot in the middle of the old town means that visitors can easily reach the city's quintessence, including the upper and lower towns, making sightseeing a breeze.

Reviewers commend the location as being superb, exceptional and unbeatable. It's described as an ideal for visiting the city's top attractions without needing a car, thanks to its central location offering effortless access to bars, cafes and Christmas markets. The hotel is particularly noted for being steps away from various events, ensuring guests do not miss any local happenings.

In addition to its geographical advantage, Monsieur Jean - Hôtel Particulier provides beautifully decorated rooms with fantastic views, adding to its allure. The stylish, modern decor, thoughtful touches and comfortable accommodations blend perfectly with the hotel's prime location, enhancing the overall guest experience.

This unique and imaginatively designed hotel, celebrated for its comfort and extraordinary decoration, allows visitors to immerse themselves fully in the vibrant and historical fabric of Quebec City. Whether traveling for a short stay or an extended visit, guests find Monsieur Jean's location to be just perfect for enjoying all that this beautiful, historical city has to offer.

Breakfast

Monsieur Jean - Hôtel Particulier has received varied feedback regarding its breakfast offerings. While some guests praised the breakfast for being delicious with excellent morning pastries and fresh croissants likened to the best they had ever tasted, there were several criticisms. Many found the breakfast too expensive and not worth the price, particularly when they had to pay additional costs for what they felt were subpar meals.

It appears breakfast is not included with the stay for many guests, leading to disappointment. Instead, an in-room breakfast box is offered, which some found convenient and enjoyable, but others felt it was akin to a low-cost flight meal. There were comments about cold food and delayed service, which detracted from the overall experience. Guests also mentioned the lack of a proper breakfast room, indicating that breakfast is often restricted to in-room service or nearby cafes, which some guests did appreciate for their quality.

There is a consistent note on the absence of an onsite restaurant or bar and this appears to be a common guest expectation given the hotel's standards. The kitchenette in the room was highlighted as a useful feature for self-prepared breakfasts, though some guests felt a more substantial, inclusive breakfast option would enhance their stay significantly.

In summary, while Monsieur Jean - Hôtel Particulier offers some tasty breakfast options, there are notable areas for improvement, particularly in terms of service quality, value for money and on-site dining facilities.

Dinner

Monsieur Jean - Hôtel Particulier offers a delightful evening dining experience, primarily through its bar and bistro "Le Bijou," which guests have praised for its excellent cocktails and tapas. The ambiance at the bar has been described as very nice, adding a touch of elegance to the overall experience. Product presentation in the hotel restaurant is exceptional and the food menu has been well-received by several guests. While the hotel itself does not have a fully operational restaurant yet and no breakfast is available on-site, there are plenty of great dining options nearby. Guests have mentioned a large variety of restaurants within walking distance, including romantic dinner spots and good eateries, making it easy to explore culinary delights in the vicinity. Additionally, the hotel staff has been helpful with booking dinner reservations and recommending nearby dining places, ensuring that guests have a pleasant culinary experience during their stay.

Rooms

Monsieur Jean - Hôtel Particulier has received overwhelmingly positive feedback from guests regarding its rooms. The rooms are consistently described as spacious, clean and beautifully decorated with a modern and stylish atmosphere. Many guests appreciated the well-appointed rooms, noting the inclusion of features like kitchenettes, large windows, contemporary furnishings and unique, whimsical decor. The comfort and quality of the bedding and bathrooms also stood out with mentions of luxurious showers and bath linens.

Several reviews highlight the large size of the rooms and how well-equipped they are, making them perfect for both short and extended stays. Guests enjoyed amenities such as hidden kitchenettes, comfortable seating areas and practical room layouts that ensured privacy and functionality. Some rooms come with extra features, like terraces with fire pits, providing stunning views of the cityscape or river—which added an extra layer of enjoyment to their stay.

While the occasional comment noted some minor issues such as inadequate natural light or the softness of the bed, the overall sentiment remains highly favorable. The impeccable daily room servicing and attention to detail in room decor were particularly appreciated, enhancing the guests' experiences.

In summary, the rooms at Monsieur Jean - Hôtel Particulier are highly regarded for their size, cleanliness, comfort and elegant design. Guests enjoyed the thoughtful amenities and unique touches that made their stay feel special and memorable.

Beds

The beds at Monsieur Jean - Hôtel Particulier receive overwhelmingly positive remarks in guest reviews. Travelers consistently highlight the softness and comfort of the beds, describing them as sumptuous, cozy and ultra-comfortable, which contributes to an excellent sleep experience. Bedding and pillows are often praised for their luxurious quality with many noting supportive and high-quality mattresses and linens. Some guests even proclaim that these are the most comfortable beds they've ever slept in, emphasizing the exceptional comfort they provide.

However, there are a few mentions of the beds being too soft for some people's preferences, leading to discomfort. Despite this, the majority find the beds to be extremely cozy and supportive with many comments about the superb quality of both the beds themselves and the accompanying bedding. The bedding is often described as soothing, cottony and providing a perfect balance of softness and support. Hypoallergenic pillows and high-quality sheets further enhance the overall comfort.

Guests also frequently comment on their satisfaction with the combination of excellent bed comfort and the quality of the linens with many appreciating the plush and luxurious feel. In summary, while preferences for bed firmness vary, the beds at Monsieur Jean - Hôtel Particulier are generally celebrated for offering an exceptionally comfortable and restful night's sleep.

Cleanliness

Monsieur Jean - Hôtel Particulier impresses with its exemplary cleanliness and consistent dedication to maintaining a pristine environment. Guests frequently laud the hotel, describing it as spotlessly clean and impeccably maintained. Rooms are repeatedly noted to be very clean, fresh-smelling and well-prepared, often contributing to a homely feeling.

The common areas are mentioned as being kept fresh and appealing and guests appreciate the sanitary measures in place with hygienic and sanitized bathrooms specifically highlighted. The hotel's overall decor is artsy and inviting and rooms are beautifully decorated and comfortable, further enhancing the guest experience.

The service is exceptional with courtesy and friendliness from the staff being points of praise. Immaculate room servicing daily ensures that the high standards of cleanliness are consistently met and many reviews highlight the thoroughness of the cleaning staff.

Guests find the cleanliness and atmosphere of the hotel to be overwhelmingly positive, contributing to a comfortable and secure stay. Additionally, the hotel's convenient location in the center of old Quebec makes it a desirable choice for travelers. Overall, the focus on high hygiene standards and well-maintained facilities makes Monsieur Jean - Hôtel Particulier a standout option for those prioritizing cleanliness and comfort.

Staff

The reviews for the staff at Monsieur Jean - Hôtel Particulier paint a consistently positive picture. Guests frequently commend the team for being exceptionally obliging, friendly and helpful. Many guests mention the warm welcome they received and the polite, courteous demeanor of the staff. There's particular praise for the valet service, described as excellent and fun, as well as the impeccable service at the reception. Several reviews highlight the staff's professionalism and readiness to assist with numerous mentions of how they go above and beyond to accommodate guest needs.

The guests describe staff interactions as warm and attentive with a notable emphasis on their friendliness and approachability. The front desk team receives specific praise for their helpfulness and efficiency in organizing transport and providing information. Furthermore, the staff’s knowledge and competence are highlighted as significant positives, contributing to the overall high service quality.

Occasionally, reviews note that some staff could have been more helpful or that there were moments of underwhelming service. However, these instances appear to be exceptions rather than the rule. Overall, the overwhelming sentiment is of a team that is professional, supportive and dedicated to ensuring a pleasant stay for all guests.

Wi-Fi

Monsieur Jean - Hôtel Particulier receives mixed feedback regarding its Wi-Fi service. Guests frequently praise the hotel's strong Internet access with many mentioning the Wi-Fi as super fast and reliable in the rooms, offering excellent coverage and no network issues. Free Wi-Fi is available and many report having no issues with connectivity, enjoying a fast browsing experience.

However, not all reviews are positive. Some guests mention unstable, weak or limited and unreliable Wi-Fi service. A few have experienced patchy internet connections and there are occasional complaints about the Wi-Fi being a bit slow in some rooms. No instructions for Wi-Fi access are provided in rooms or on keycards, which can be inconvenient. Despite these occasional setbacks, many guests still find the overall Wi-Fi experience satisfactory and appreciate the solid internet presence in the hotel.

Gym

Guests' feedback on the gym facilities at Monsieur Jean - Hôtel Particulier highlight both positive aspects and areas requiring improvement. While some guests found the gym to be clean and found the availability of a refrigerator with water to be a positive addition, others pointed out that the gym could use some updates and improvements. Specific issues mentioned include an unusable elliptical machine due to instability, a non-functional treadmill and the absence of basic equipment like a bench and cross fitness options. Despite the description of it being small, the gym was considered nice by some guests. Overall, the gym provides essential amenities but could benefit from enhancements to better meet guests' expectations.

Parking

Monsieur Jean - Hôtel Particulier offers a mixed experience when it comes to parking options. Positive highlights include the convenience of valet parking, which numerous guests found efficient and helpful. There is also public parking available directly in front or behind the hotel with some guests appreciating the guaranteed and private options that come with surveillance cameras. The availability of integrated parking and its proximity to the hotel also received commendations.

However, several guests pointed out downsides such as high parking costs with rates cited at $30 per night, which some considered overpriced and not included in the stay. Moreover, the absence of a dedicated baggage drop area and lack of clear signage for arrival were noted as complications. Limited parking availability and the inconvenience of public lots, especially for handling luggage, were also concerns for some visitors.

In summary, while parking at Monsieur Jean - Hôtel Particulier is convenient for many, the associated costs and logistical issues may detract from the overall experience.

EV charging stations

Monsieur Jean - Hôtel Particulier provides guests with well-equipped EV charging stations for electric cars. The hotel offers on-site fast charging spots that are properly accommodated, ensuring convenience for eco-conscious travelers. While there are available and well-maintained EV chargers, some visitors noted the absence of charging facilities, suggesting that availability might vary. Guests should also take note of the black garage door for parking, which should be highlighted for easier access.

Family

Monsieur Jean - Hôtel Particulier stands out as a wonderful option for family vacations, boasting a range of amenities and a whimsical decor that delights both young and old. Families find the spacious studio rooms, perfect for accommodating everyone comfortably, including teenagers. Kid-friendly designs and a cozy atmosphere make it an excellent choice for family stays with good layouts for families to spread out and relax. The little kitchen in the rooms is a significant perk, providing all necessary amenities for a convenient stay.

Hotel staff are known for going above and beyond to ensure a pleasant experience, adding to the overall family-friendly vibe of the place. They even go the extra mile in simple ways, such as allowing children to play the piano, which adds a special touch to the stay.

Families appreciate the available family spaces and well-stocked rooms. Although there is a suggestion for more kid-friendly options, the hotel does an overall excellent job catering to the needs of families. A clean and well-maintained family parking garage adds to the convenience, making road trips seamless.

While some reviews mention the absence of family rooms at times and concerns over room authenticity at certain price points, the general consensus highlights Monsieur Jean - Hôtel Particulier as a reliable and enjoyable choice for family stays.

Business

Monsieur Jean - Hôtel Particulier has earned recognition as an ideal destination for business travelers, owing to its thoughtfully tailored amenities and facilities. The hotel offers widely accessible laptop plug points and an easy-to-access internet service, enhancing convenience for those needing efficient workspace. The presence of well-equipped meeting rooms and a dedicated business area within the hotel further underscores its suitability for professional needs. Guests appreciated the variety of beverages available after hours in the downstairs café, adding to their convenience and comfort. Additionally, the overall environment of the hotel is quiet, reinforcing its reputation as a great choice for business trips. While it has occasional drawbacks, the commercial gestures or apologies by the hotel staff are noted, indicating responsive customer service. Overall, Monsieur Jean - Hôtel Particulier provides a commendable setting for business travelers.

Accessible

Monsieur Jean - Hôtel Particulier offers a generally accessible stay for guests with disabilities, accommodating specific accessibility requests when needed. The hotel’s design aids ease of access, although some areas still lack comprehensive accessibility features. Notably, some rooms include grab bars, yet these are not universally available throughout the property. Guests with mobility issues found it comfortable to transit the hotel premises.

The hotel's location is highly praised, being excellently positioned relative to the old town of Quebec City and near the convention center, facilitating easy access to various parts of town. While some guests indicated difficulties navigating without additional help, the staff's readiness to address accessibility issues adds a positive note to the overall experience. Business travelers seeking better access will find the hotel making efforts to enhance this aspect. Generally well-situated and soundproof, Monsieur Jean ensures a pleasant stay for most visitors, although further improvements in accessibility options could enhance the experience even more.

Honeymoon

Monsieur Jean - Hôtel Particulier stands out as an excellent choice for honeymooners with multiple reviews highlighting its suitability for romantic getaways. Guests have described their stay as perfect, particularly noting the memorable honeymoon suites. The hotel is frequently praised for being ideal for honeymoon couples, offering an elegant atmosphere perfect for celebrating special occasions such as Valentine's Day.

The bathrooms at Monsieur Jean contribute significantly to the luxurious experience, featuring modern amenities like jacuzzis and large showers that rival 5-star standards. The potential for a romantic dinner adds to the hotel's appeal for those looking to enjoy intimate moments. Overall, the feedback positions Monsieur Jean - Hôtel Particulier as a top choice for honeymoon stays.

Romantic

Monsieur Jean - Hôtel Particulier offers an enchanting experience for those seeking a romantic escape. The ambiance and decor throughout the hotel are meticulously crafted to evoke intimacy and warmth, making it perfect for couples and special occasions. Cozy and intimate, the hotel provides an ideal setting for honeymooners and those celebrating anniversaries with a romantic vibe that permeates every corner.

Guests highlighted the thoughtful amenities, including wonderful soaps and lotions, which added a touch of luxury to their stay. The location and decor were consistently praised, creating the perfect backdrop for romantic moments. Whether celebrating a first Valentine's Day or a 20th wedding anniversary, Monsieur Jean's attentive staff ensures that every detail enhances the romantic feeling.

Overall, this hotel emerges as a dreamlike destination for couples desiring a charming and memorable getaway, enhanced by an attentive service and beautiful surroundings.

Dog Friendly

Monsieur Jean - Hôtel Particulier offers an impressive array of pet-friendly services and amenities, making it a top choice for travelers with dogs. From the moment guests and their pets arrive, dogs are warmly welcomed and treated with great care. The hotel provides thoughtful details such as a bed, bowls, treats and even a bow tie for furry companions. The staff earn high praise for their pleasant demeanor towards pets and their attentive service.

The availability of dog biscuits and a special dog bed enhances the experience for both pets and their owners. Guests appreciate the effort put into catering to dogs, noting that the pet amenities are a nice touch. Although the $30 daily pet fee is mentioned as a drawback, the overall care and attention given to pets make the experience worthwhile. The hotel’s dedication to ensuring pets feel at home is evident, making it a reliable and welcoming option for dog owners traveling to the area.

No, Monsieur Jean - Hôtel Particulier doesn't have any pool.

No, a spa isn't available at Monsieur Jean - Hôtel Particulier.

Yes, Monsieur Jean - Hôtel Particulier welcomes dogs.

Yes, parking facilities are available at Monsieur Jean - Hôtel Particulier.

Yes, Monsieur Jean - Hôtel Particulier has a gym.

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