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Motel Jann

Quebec City , 3210 Boulevard Wilfrid-hamel (Show on Map)

4.8

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMotel Jann is favorably recognized for its convenient location in Quebec, offering strategic proximity to major roads and highways. Guests appreciate its easy access to landmarks like Quebec Falls and nearby dining options such as McDonald's. The presence of a bus stop directly in front of the motel enhances connectivity, making it a practical choice for travelers needing access to Quebec and the airport. Despite its accessibility, the motel is situated in a quieter environment behind a park, appealing to those seeking tranquility combined with convenience and competitive pricing.

A standout feature of Motel Jann is the welcoming and friendly staff, contributing significantly to a positive guest experience. Particular commendation is given to the reception team, with Lucy and her co-worker often noted for their warmth and attentiveness. Guests describe the staff as polite and eager to assist, enhancing their stay through approachable and courteous service. Although communication in French poses minor challenges, the staff's efforts to accommodate guest needs are apparent. Overall, the staff are regarded as a notable asset, uplifting the guest experience despite some reviews suggesting areas for improvement in engagement and tidiness.

The beds at Motel Jann receive mixed reviews, with many guests finding them comfortable and conducive to a restful night’s sleep, especially those featuring king-sized mattresses. This aspect is appreciated by budget-conscious travelers who prioritize affordability and decent comfort. Nonetheless, some rooms feature older mattresses with worn-out springs, detracting from the sleeping experience.

While cleanliness at the motel requires significant improvements, the positive reviews of its strategic location and the amiable service offered by the staff make it an appealing option for travelers seeking a budget-friendly and accessible place to stay. However, enhancements in both Wi-Fi services and hygiene standards could further elevate the guest experience at Motel Jann.
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Cheap Motel

This motel provides basic accommodation at a lower price point, suitable for travelers seeking inexpensive lodging. It offers essential amenities for a comfortable, budget-conscious stay.

Small Motel

Room Types

Standard Double Room Free Wi-Fi, a cable TV and a seating area are featured in this room. A mini fridge is included.

Queen Room Free Wi-Fi, a cable TV and a seating area are featured in this room. A mini fridge is included.

Family Room The family room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Standard Triple Room Featuring free toiletries, this triple room includes a private bathroom with a bath and a shower. This triple room features heating, a flat-screen TV with cable channels and an inner courtyard view. The unit has 2 beds.

About Motel Jann

License: 042383

Guest Reviews

4.8

Rated

Location

Motel Jann is praised for its convenient and strategic location in Quebec. It is ideally situated near major roads and highways, providing easy access for travelers. Visitors appreciate the proximity to key landmarks such as Quebec Falls, with some highlighting its closeness to McDonald's for quick dining options. The motel is near Boulevard Wilfrid-Hamel and offers easy access to nearby stores, making it a practical choice for shopping or dining.

Transportation is straightforward with a bus stop located directly in front of the motel, enhancing connectivity around the city. The location is particularly beneficial for those needing to be near Quebec, including the airport, making it a strong choice for both short and extended stays. Guests also note that the motel is situated outside the noise, offering a quieter environment behind a park. Motel Jann provides a combination of convenience and tranquility, complemented by clean facilities and competitive pricing, appealing to budget-conscious travelers seeking efficiency and comfort.

Beds

Visitors to Motel Jann report a mixed experience when it comes to the comfort of the beds. Many guests have found the beds to be comfortable, cozy, and conducive to a restful night's sleep. These positive reviews often highlight the comfortable mattresses and the availability of king-sized beds. However, some guests note issues with older mattresses that tend to pull towards the center or have worn-out springs, which can detract from the overall sleeping experience. Despite these concerns, those who prioritize an affordable stay may still appreciate the decent comfort level relative to the price point. While the feedback on the beds is varied, it's evident that a comfortable night's sleep is possible but not guaranteed across all rooms.

Cleanliness

In a review of Motel Jann, the cleanliness of the establishment emerges as the primary concern among guests. While there are mentions of the place being "very clean" on some occasions, these positive remarks are significantly overshadowed by pervasive criticism related to hygiene and maintenance. Many guests describe the rooms as dirty, dusty, and poorly maintained, citing issues such as mold, ants, and pervasive unpleasant odors, including stale tobacco and urine. The bedding often features torn sheets and appears unwashed or worn, with some guests even finding blood stains and hairs in the bed. Numerous reviews lament the very old and neglected state of the furnishings, pointing to broken bed frames and non-functional appliances as evidence of the motel's neglected upkeep. Overall, the cleanliness and condition of Motel Jann are deemed unsatisfactory, calling for considerable improvements to meet guest expectations.

Staff

At Motel Jann, guests often emphasize the positive and welcoming disposition of the staff. Many reviews highlight the friendliness and warmth exhibited upon arrival, creating an inviting atmosphere right from the start. The reception team, particularly an individual named Lucy and her co-worker, are frequently mentioned for their amiability and helpfulness, ensuring guests feel comfortable and attended to. Visitors appreciate the polite and courteous nature of the staff, along with the eagerness to respond to questions and provide assistance.

The manager and owner also receive commendation for their approachability and willingness to address inquiries, contributing to a satisfactory overall service experience. While communication in French has posed minor challenges for some, the staff's effort to accommodate guest needs remains apparent. A few reviews suggest room for improvement, with comments about maintaining tidiness in certain areas and a desire for enhanced engagement from all staff members.

Overall, the staff at Motel Jann are highlighted as one of its notable assets, cultivating a friendly environment that uplifts the guest experience.

Wi-Fi

Motel Jann offers guests free Wi-Fi as part of their stay, but the experience with the internet connection has been consistently underwhelming. Many guests report that the Wi-Fi is unreliable, with frequent outages and connectivity issues. Some visitors mention not receiving the Wi-Fi code upon arrival, compounding their frustration. Even when connected, the speed is often so slow that it is hardly worth using. In some areas, like the parking lot, the connection appears to be more consistent than in the rooms. The overall feedback suggests that improvements are needed to enhance the Wi-Fi service at this location.

No, Motel Jann doesn't have any pool.

No, a spa isn't available at Motel Jann.

No, Motel Jann doesn't allow dogs.

No, parking facilities aren't available at Motel Jann.

No, Motel Jann doesn't have a gym.

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