Quality Inn
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Summary of reviewsQuality Inn offers a convenient and well-positioned stay for travelers, particularly those exploring Quebec City or passing through. Nestled close to highways and the airport, the hotel provides easy access to Old Quebec and various attractions, beneficial for those traveling by car. Despite its location in an industrial area, the proximity to essential services like restaurants and convenience stores adds to the practicality and strategic positioning of the hotel.
Breakfast at Quality Inn is largely praised for its diverse and plentiful options, including hot and cold items like waffles, eggs and sausages, contributing to a satisfying start to the day. Although there are some issues with the use of disposable plates, overcrowding and occasional shortages of certain items, the inclusion of breakfast in the room rate remains a significant advantage.
Similarly, the dining experience overall receives commendations for its creative dishes and delightful options like BBQ and salmon, though some guests feel that dinner selections are somewhat limited. Despite occasional logistical challenges, such as a single distant elevator and overcrowding, the dining services generally contribute positively to guests' stays.
The rooms at Quality Inn are frequently noted for their spaciousness, comfort and modern design. They are well-suited for both business and leisure stays with amenities that cater to families as well. Guests consistently highlight the cleanliness and comfort of the rooms, although minor improvements could be made regarding storage and soundproofing. Generally, guests find the rooms to be a good value, appreciating the modern decor and practical layout.
Quality Inn's cleanliness is a standout feature with guests commonly describing the rooms and common areas as spotless and well-maintained. The hotel’s recent renovations contribute to a fresh and comfortable feel throughout the property. The attentive and friendly staff further enhance the hotel’s reputation, ensuring a welcoming and well-kept environment.
The staff at Quality Inn are frequently praised for their friendliness, efficiency and professionalism. Guests appreciate the attentive service, which includes smooth check-ins and helpful assistance with various needs. Despite occasional lapses in responsiveness, the overall sentiment towards the staff remains highly positive.
The WiFi service is robust and reliable for most guests with many noting strong and fast connections, although a few guests experience occasional connectivity issues. The gym, though relatively small, is appreciated for its modern and clean setup, providing a functional space for workouts and adding to the hotel’s amenities.
Guests also praise the cleanliness and pleasant environment of the indoor pool, which is seen as a major plus, particularly for families. The pool is well-maintained, offering a good experience, although some guests mention that the water can be chilly at times. The convenient and spacious parking further enhances the appeal of Quality Inn, particularly as it is free and well-lit.
For families, Quality Inn stands out with its spacious rooms, family-friendly layout and enjoyable amenities like the pool. Despite occasional disturbances due to high occupancy, the hotel offers a welcoming atmosphere for families, making it a highly recommended choice for those seeking comfortable and child-friendly accommodations.
Overall, Quality Inn provides a practical, clean and comfortable stay with standout features such as friendly staff, a good breakfast and excellent location. It’s an appealing option for travelers prioritizing accessibility, comfort and convenience.
Categories
Breakfast at Quality Inn is largely praised for its diverse and plentiful options, including hot and cold items like waffles, eggs and sausages, contributing to a satisfying start to the day. Although there are some issues with the use of disposable plates, overcrowding and occasional shortages of certain items, the inclusion of breakfast in the room rate remains a significant advantage.
Similarly, the dining experience overall receives commendations for its creative dishes and delightful options like BBQ and salmon, though some guests feel that dinner selections are somewhat limited. Despite occasional logistical challenges, such as a single distant elevator and overcrowding, the dining services generally contribute positively to guests' stays.
The rooms at Quality Inn are frequently noted for their spaciousness, comfort and modern design. They are well-suited for both business and leisure stays with amenities that cater to families as well. Guests consistently highlight the cleanliness and comfort of the rooms, although minor improvements could be made regarding storage and soundproofing. Generally, guests find the rooms to be a good value, appreciating the modern decor and practical layout.
Quality Inn's cleanliness is a standout feature with guests commonly describing the rooms and common areas as spotless and well-maintained. The hotel’s recent renovations contribute to a fresh and comfortable feel throughout the property. The attentive and friendly staff further enhance the hotel’s reputation, ensuring a welcoming and well-kept environment.
The staff at Quality Inn are frequently praised for their friendliness, efficiency and professionalism. Guests appreciate the attentive service, which includes smooth check-ins and helpful assistance with various needs. Despite occasional lapses in responsiveness, the overall sentiment towards the staff remains highly positive.
The WiFi service is robust and reliable for most guests with many noting strong and fast connections, although a few guests experience occasional connectivity issues. The gym, though relatively small, is appreciated for its modern and clean setup, providing a functional space for workouts and adding to the hotel’s amenities.
Guests also praise the cleanliness and pleasant environment of the indoor pool, which is seen as a major plus, particularly for families. The pool is well-maintained, offering a good experience, although some guests mention that the water can be chilly at times. The convenient and spacious parking further enhances the appeal of Quality Inn, particularly as it is free and well-lit.
For families, Quality Inn stands out with its spacious rooms, family-friendly layout and enjoyable amenities like the pool. Despite occasional disturbances due to high occupancy, the hotel offers a welcoming atmosphere for families, making it a highly recommended choice for those seeking comfortable and child-friendly accommodations.
Overall, Quality Inn provides a practical, clean and comfortable stay with standout features such as friendly staff, a good breakfast and excellent location. It’s an appealing option for travelers prioritizing accessibility, comfort and convenience.
Family Friendly Hotel
This hotel caters to families with an indoor pool, an indoor play room, an outside play area, and board games. Suites with separate bedrooms and in-room video game plug-ins are available.
Hotel with Swimming Pool
The Quality Inn offers a swimming pool. The pool is a nice amenity for guests to use for relaxation and recreation.
Indoor Pool
Cheap Hotel
This hotel provides affordable accommodation with standard amenities. It's a reliable choice for travelers seeking budget-friendly options without compromising on essential comforts.
Accessible Hotel
Quality Inn Quebec offers guaranteed accessibility features, including roll-in showers and shower seats.
Hotel with Indoor Pool
The Quality Inn in Quebec City includes an indoor pool among its amenities for guest recreation.
Hotel for Honeymoon
Business Hotel
Hotel with Gym
3-Star Hotel
About Quality Inn
License: 056862
Guest Reviews
Location
Despite some remarks about the hotel being situated in an industrial area and being relatively distant from the city center, visitors find the proximity to essential services like restaurants, convenience stores and gas stations quite beneficial. For travelers looking to explore Quebec City, the hotel is well-located with easy access to major roads and highways, allowing for an effortless drive to downtown and nearby attractions.
Ideal for stopovers or visits to the Quebec region, the Quality Inn stands out for its practicality and strategic positioning. This makes it an appealing choice for those who prioritize accessibility and convenience over scenic views or a central urban location.
Breakfast
However, there are recurring comments about the use of disposable plates and cutlery, which some guests find disappointing. The seating area is often described as crowded and sometimes insufficient to accommodate the number of guests, leading to a less pleasant dining experience during peak times. Some guests also mentioned the lack of certain items like bacon, muffins and fresh fruit, as well as occasional issues with food being cold or items running out quickly.
Overall, the breakfast is considered a strong point of the stay at Quality Inn, providing a good start to the day with a variety of options, despite some areas needing improvement to enhance the guests' experience.
Dinner
Breakfast drew mixed reactions; many guests highlighted the breakfast as excellent and very varied, listing it as a standout feature. Nonetheless, a number of guests felt that breakfast was ordinary, sometimes insufficiently resupplied or of medium quality due to overcrowding. The poolside lunch was enjoyed by diners, though lunch, in general, was described as straightforward but lacking options at times.
Despite a few criticisms about food variety, the dining experience at Quality Inn was often recognized for its highlights, such as the excellent BBQ and creative dishes, but some staff interactions and logistical constraints like the single, distant elevator and overcrowding impacted the overall dining satisfaction for some guests.
Rooms
Modern furniture and thoughtful room layouts contribute to a functional and visually appealing environment, while elements like walk-in showers and efficient room heating enhance the overall comfort. Guests also commend the cleanliness, noting that rooms are generally well-maintained, tidy and frequently cleaned.
However, some reviews highlight a few areas for improvement. Some rooms lack proper storage options like wardrobes or hooks for towels and issues like insufficient soundproofing can occasionally cause disturbances. There have also been mentions of minor maintenance issues, such as cold room temperatures on arrival and the lack of hot water in the shower.
Despite these minor drawbacks, guests largely find the rooms at Quality Inn to be a good value, particularly praising their cleanliness, modern decor and spaciousness. The friendly staff and convenient locations add to the overall positive experience, making it a reasonable choice for a short stay.
Beds
However, some guests do express concerns about the firmness of the mattresses and the quality of the pillows. Descriptions such as "hard mattress," "firm beds," and "mattress a bit hard," suggest that the mattresses may not suit everyone's preferences, particularly those who prefer softer sleeping surfaces. There were also mentions of "thin pillows" and "pillows not comfortable," which could impact overall sleep quality.
In a few cases, comments note "uncomfortable mattresses" and issues such as "bed sheets had blood stains" or "hair on one bed," which highlight areas where housekeeping may need improvement. Despite these outliers, the consensus remains that the beds are generally spacious, clean and provide a good level of comfort for most guests.
Cleanliness
The friendly and attentive staff further enhance the hotel's reputation, regularly maintaining the rooms and common spaces to a high standard. The property is well-organized and boasts well-maintained facilities, contributing to a positive and welcoming atmosphere.
Despite a few isolated comments about specific issues, such as dirty floors in some corners and rusty installations at the pool, the general consensus remains overwhelmingly positive. The clean, quiet and well-equipped rooms provide a comfortable retreat with many guests appreciating the hotel's recent renovations and modern amenities.
In summary, Quality Inn excels in delivering a clean, comfortable and well-maintained environment, making it an ideal choice for travelers seeking reliable accommodations.
Staff
In addition to the general friendliness, specific instances of exemplary customer service were noted, such as the front desk staff helping guests call taxis for early morning flights and maintaining a responsive and supportive demeanor. The breakfast staff also received positive comments for being organized and pleasant, contributing to a satisfactory dining experience.
However, some reviews did mention occasional lapses in professionalism and courtesy with a few instances of staff being unresponsive or less engaged than expected. Despite these isolated incidents, the overall sentiment towards the Quality Inn's staff remains highly favorable, contributing to a positive experience for many of its guests.
Wi-Fi
Gym
Despite being relatively small, the gym still fulfilled guests' fitness needs with some mentioning it as a key benefit of their stay. The combination of both a gym and a pool on site was seen as a significant advantage, further enhancing the hotel's value.
However, there are a few limitations. Gym access is restricted to those over 16 and the limited hours and access policies, such as allowing only one hour per room particularly when there's only one treadmill, are noted drawbacks. Despite these minor issues, having a gym in a modern building with good facilities was frequently highlighted as a positive aspect of the Quality Inn experience.
Pool
Guests found the heated pool to be at a perfect temperature, enhancing their pool experience. The long pool hours and access to the pool were also appreciated, allowing guests the flexibility to enjoy swimming at different times of the day.
However, some negative feedback did emerge, particularly concerning the water temperature. Numerous reviews pointed out that the pool was often cold with the chilly water being a disappointment for many. A few guests noted the pool was occasionally small and crowded, which hindered their experience. Complaints about rusty installations, chipped areas and a strong chlorine smell were also mentioned, alongside rare incidents of hair and perceived cloudiness in the water.
Overall, despite some criticisms, the pool at 'Quality Inn' generally provided a pleasant experience, particularly for families and children and was a notable feature of their stay.
Parking
However, there were occasional mentions of parking being a bit of a challenge with some guests noting that the parking could be far from the entrance, which might pose difficulties for elderly or disabled guests due to the limited access and absence of elevators. Some guests also observed that the parking lots were not always cleared of snow promptly.
Despite these minor setbacks, most guests found the parking at Quality Inn to be convenient, accessible and a considerable advantage, especially given the free and ample parking spaces.
Family
The pool is a definite hit among children, described as exceptional and a favorite spot they eagerly wish to revisit. Despite occasional disturbances from other family units or events, the constant space for families and the comfortable baby beds contribute positively to the overall family-oriented experience. Families benefit from a reasonable pricing structure and long service hours that add convenience to their stay.
However, there are occasional drawbacks noted, such as a dining room that struggles to accommodate the high number of families at peak times and the need for better room allocation during high-occupancy events. Nonetheless, the pros vastly outweigh the cons, making Quality Inn a highly recommended choice for families seeking a pleasant, well-equipped and children-approved hotel experience.
Business
The location is both convenient and easily accessible, adding to its appeal for those on business trips. The rooms are noted for being modern and comfortable with the added benefit of no carpets, which some guests appreciate. While some power outlets were not perfect, the overall stay was still functional and efficient.
The staff receives high praise for being helpful and attentive to the needs of business travelers. Check-in and check-out processes are described as easy, contributing to a seamless experience. Wi-fi is reliable and suitable for business calls, allowing for a productive stay.
In summary, Quality Inn stands out as a business-friendly hotel, offering quiet and comfortable surroundings, efficient services and great value for money, making it a solid choice for any business trip.
Accessible
Indoor Pool
Yes, Quality Inn has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Quality Inn.
No, Quality Inn doesn't allow dogs.
No, parking facilities aren't available at Quality Inn.
Yes, Quality Inn has a gym.
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