Best Western Jamaica Inn
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Summary of reviewsBest Western Jamaica Inn generally receives favorable reviews from guests, particularly highlighting its excellent location, which offers convenient access to key transport hubs such as JFK and LaGuardia airports, multiple metro and subway stations and major highways. The proximity to various food establishments, gas stations and shopping options is also appreciated, despite occasional comments on noise and neighborhood atmosphere.
The complimentary breakfast is frequently praised for its quality and variety with many guests enjoying a good selection of hot and cold items. The breakfast area is noted for being clean and well-maintained, adding to the positive dining experience. However, more variety and healthier options have been suggested by some.
Guest reviews on the rooms are mixed with many appreciating the spacious, comfortable and clean accommodations that include basic amenities like a refrigerator and microwave. Nonetheless, there are mentions of smaller room sizes in basement levels, noise issues due to proximity to the highway and some maintenance and cleanliness concerns, particularly in shared spaces.
The staff at the hotel is often highlighted as a significant positive with many guests finding them friendly, helpful and accommodating. Individual staff members receive special commendation for their professionalism. However, a few guests have reported less satisfactory interactions, particularly during check-in.
Free Wi-Fi is available, though experiences vary with some guests finding it fast and reliable, while others encounter connection issues, particularly in rooms. The gym facility, though small and in need of better maintenance, is appreciated for its presence.
Beds receive mixed feedback; while many find them comfortable and cozy with clean bedding, issues such as bed bugs, hard mattresses and worn-out bedding have been reported by some guests.
As a three-star hotel, Best Western Jamaica Inn provides affordable, basic accommodation suitable for travelers, especially those on a budget. The facilities are considered average and although there are mentions of outdated decor and maintenance needs, the value for money and convenience near the airport are often highlighted.
Business travelers benefit from the hotel's well-equipped business center, 24/7 accessibility and meeting and conference rooms. However, noise issues, problematic motion sensor lights and minor bathroom problems have been mentioned.
The hotel is also noted for its accessibility with convenient access to public transport, parking and wheelchair-friendly rooms and amenities, making it well-suited for guests with varying needs.
Overall, Best Western Jamaica Inn offers satisfactory accommodation with notable strengths in location, breakfast and staff service, although there are areas for improvement in room maintenance and cleanliness.
Categories
The complimentary breakfast is frequently praised for its quality and variety with many guests enjoying a good selection of hot and cold items. The breakfast area is noted for being clean and well-maintained, adding to the positive dining experience. However, more variety and healthier options have been suggested by some.
Guest reviews on the rooms are mixed with many appreciating the spacious, comfortable and clean accommodations that include basic amenities like a refrigerator and microwave. Nonetheless, there are mentions of smaller room sizes in basement levels, noise issues due to proximity to the highway and some maintenance and cleanliness concerns, particularly in shared spaces.
The staff at the hotel is often highlighted as a significant positive with many guests finding them friendly, helpful and accommodating. Individual staff members receive special commendation for their professionalism. However, a few guests have reported less satisfactory interactions, particularly during check-in.
Free Wi-Fi is available, though experiences vary with some guests finding it fast and reliable, while others encounter connection issues, particularly in rooms. The gym facility, though small and in need of better maintenance, is appreciated for its presence.
Beds receive mixed feedback; while many find them comfortable and cozy with clean bedding, issues such as bed bugs, hard mattresses and worn-out bedding have been reported by some guests.
As a three-star hotel, Best Western Jamaica Inn provides affordable, basic accommodation suitable for travelers, especially those on a budget. The facilities are considered average and although there are mentions of outdated decor and maintenance needs, the value for money and convenience near the airport are often highlighted.
Business travelers benefit from the hotel's well-equipped business center, 24/7 accessibility and meeting and conference rooms. However, noise issues, problematic motion sensor lights and minor bathroom problems have been mentioned.
The hotel is also noted for its accessibility with convenient access to public transport, parking and wheelchair-friendly rooms and amenities, making it well-suited for guests with varying needs.
Overall, Best Western Jamaica Inn offers satisfactory accommodation with notable strengths in location, breakfast and staff service, although there are areas for improvement in room maintenance and cleanliness.
Business Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
3-Star Hotel
Guest Reviews
The location of Best Western Jamaica Inn receives frequent praise for its excellent proximity to key transport hubs like JFK and LaGuardia airports. It is ideally situated for those needing quick access to JFK, just a short drive away. The hotel is also conveniently close to multiple metro and subway stations, including Briarwood and Jamaica Station, enabling easy travel into Manhattan and other parts of New York City. Positioned near highways such as the Van Wyck Expressway, it offers simple connectivity for drivers. Guests appreciate the surrounding area for its peace and quiet, along with a variety of nearby food establishments, gas stations and shopping options. However, some reviews mention the noisiness due to the highway and a less appealing neighborhood atmosphere. Despite this, the hotel’s central location remains a significant advantageous point for transit stays.
The breakfast at Best Western Jamaica Inn generally receives favorable reviews with many guests praising its quality and variety. Descriptions such as "awesome," "excellent," "great," and "very good" are frequently mentioned, reflecting overall satisfaction with the offerings. Guests appreciated the inclusive aspect of breakfast in their stay and noted it as a good value. The continental style provides a sufficient and diverse range of options, including hot items like scrambled eggs, sausage, pancakes and pastries, as well as fruit and yogurt, catering to different tastes.
A few guests found the breakfast to be simple yet adequate for starting the day, emphasizing typical American breakfast standards. While some highlighted the menu's consistency over several days, others felt a need for more variety, healthier choices or better replenishment during service. Despite these minor suggestions for improvement, the convenience of the breakfast room and the attentive service, often specifically mentioned with compliments to the staff, added to the positive experience.
The breakfast area is noted for being clean and well-maintained, although a few reviews mentioned it being small and lacking coziness. Nevertheless, most guests seem pleased with the hearty and substantial breakfast they receive, corroborating the hotel’s reputation for providing a commendable start to the day.
The guest reviews for 'Best Western Jamaica Inn' reveal a mix of positive and less favorable experiences regarding the rooms. Many guests appreciated the spacious and comfortable rooms with several noting clean and welcoming accommodations. Rooms often came with basic amenities, including a refrigerator and microwave and daily cleaning service was a common positive point.
However, some guests mentioned smaller room sizes, particularly in the basement levels which also tended to be dark and sometimes noisy due to their proximity to the highway. Soundproofing issues were frequently noted with noise from traffic and other guests being a concern. Maintenance issues were also highlighted with some rooms appearing outdated and needing upgrades in areas such as the bathroom and fixtures. There were occasional reports of cleanliness issues, including dust and mold and some guests faced problems with room temperature and lighting.
Overall, while the hotel’s rooms were often described as spacious and clean with comfortable bedding, there were notable areas in need of improvement, particularly in terms of sound insulation, modern updates and consistent cleanliness.
The bed experience at the Best Western Jamaica Inn garners a mix of opinions. Many guests find the beds to be comfortable, often describing them as cozy, comfy and super comfortable. A significant number of visitors also appreciate the spaciousness and pleasant feel of the bedding with mentions of big, nicely made beds and the overall comfortability of the bed being notable positives. The cleanliness of the beds is also frequently highlighted with nice sheets and clean bedlinen contributing to a satisfactory sleep experience for many.
However, not all feedback is favorable. Some guests have reported issues with bed bugs, uncomfortable and hard mattresses, outdated bedding and inadequate pillows. Complaints of bed linen being dirty and not properly changed after previous guests also surface. Instances of bed springs poking through, mattresses needing replacement and beds feeling worn or sunken in add to the negative sentiment for some.
Overall, the comfort level of the beds at the Best Western Jamaica Inn significantly varies with a clear division between those who find them exceptionally comfortable and others who encounter issues affecting their stay.
Best Western Jamaica Inn has drawn mixed reviews when it comes to cleanliness. Many guests commend the hotel for its neat and well-maintained environments, highlighting spotless dining rooms, clean towels changed daily and rooms that are frequently described as very clean. The facility, although aged, is noted for being tidy and generally hygienic. Housekeeping and room service receive positive remarks for their consistent and reliable efforts.
However, there are significant contrasts in the feedback. Some reviews mention less favorable aspects such as stained bedding, cobwebs, dirty bathrooms and unswept floors. Common areas like corridors and stairways were sometimes found lacking in cleanliness with reports of visible dust, taped floors and unclean elevators. Bathrooms, in particular, seem to be a point of contention with multiple guests pointing out issues ranging from dirty bathtubs to unclean bathroom floors.
In summary, while many appreciate the clean rooms and overall cleanliness of the hotel, there are areas, especially shared spaces and some amenities, that could benefit from more stringent cleaning protocols. The dining area stands out for its cleanliness, but the inconsistency in housekeeping across different parts of the hotel ultimately leads to a varied guest experience.
At the Best Western Jamaica Inn, guests frequently highlight the hotel's staff as a standout feature. Many reviews praise the team for being friendly, helpful and accommodating. Words like "great," "very friendly," "courteous," and "polite" recur often, portraying a generally warm and supportive atmosphere. Reception and housekeeping are often described as attentive and cooperative with particular staff members such as Mr. Torres and Alfie receiving individual accolades for their professionalism and kindness. The staff’s positive demeanor contributed to excellent guest experiences, offering prompt and effective service.
However, not all reviews reflect this positivity. Some guests encountered unfriendly and unhelpful staff, particularly at check-in. Instances of rude behavior, misinformation and a lack of welcoming attitude have been noted. Despite these mixed reviews, the overall sentiment leans towards a positive staff experience, highlighting their professionalism and willingness to assist guests during their stay.
Guests at the Best Western Jamaica Inn have mixed experiences with the hotel's Wi-Fi. Many appreciated the availability of free Wi-Fi throughout the hotel and noted that the Wi-Fi was generally good with some even describing it as fast and of good quality. However, several guests reported issues such as slow speeds and weak connections, particularly in the rooms. Despite these issues, the Wi-Fi service was deemed adequate by some, though not without occasional connection problems and drops. Overall, while the Wi-Fi is accessible and free, it may not always perform at the highest speeds or strongest connections, especially in certain areas of the hotel.
The gym at Best Western Jamaica Inn receives a mix of feedback from guests. Positively noted as nice and surprisingly good, the fitness room provides a decent option for travelers looking to maintain their workout routines. However, some guests mention that it is not very big and could use better maintenance. Additionally, the limited operating hours of the gym have been a point of dissatisfaction for a few guests. Despite these drawbacks, the presence of a fitness facility is appreciated, although it is described as small and not extensively equipped.
Situated conveniently near JFK Airport, Best Western Jamaica Inn offers affordable accommodation that meets the basic needs of travelers. While some guests have found the three-star rating to be appropriate for New York City standards, others have expressed that it feels more like a dated motel. The rooms are clean and welcoming, although they could benefit from some maintenance and upgrades, particularly in the bathrooms.
The hotel’s facilities are considered average for a three-star establishment, although the lack of an operational elevator and outdated decor have been noted. Despite this, the hotel represents good value for money, particularly for those needing a budget-friendly option near the airport.
Though some guests have found the overall quality of the facilities lacking compared to other Best Western properties, for many, the convenience and affordability have made their stay satisfactory. The hotel meets basic expectations but could improve to better align with the Best Western brand standards.
Best Western Jamaica Inn presents a variety of facilities and services tailored for business travelers. The hotel provides a well-equipped business center that's accessible 24/7, which is crucial for guests needing to work outside regular hours. There are also meeting and conference rooms available, making it convenient for hosting business meetings or events. Technical support is adequately addressed and the presence of a printer adds to the convenience.
The location is advantageous, being close to offices and a business area, which is ideal for those conducting original business deals or needing professional spaces. The service is described as professional and complete, ensuring guests have what they need to stay productive.
However, there are some areas for improvement. Guests have noted issues such as extremely thin walls, noisy AC units and problematic motion sensor lights that interrupt sleep. The bathroom facilities have been reported to sometimes experience minor issues like slow-draining sinks. Additionally, the parking situation could be better and TV service via Direct TV can be unreliable in bad weather.
Despite these concerns, the hotel is generally seen as a good option for business travelers, offering several amenities that cater to their specific needs.
The reviews highlight that 'Best Western Jamaica Inn' offers a convenient and accessible location for guests with disabilities. The hotel is noted for its proximity to essential public transport options, including subways and bus stations, making it easy for guests to navigate the area. It's particularly beneficial for those needing quick access to Saint John’s University, JFK Airport and major highways. The property features accessible hotel services, accessible parking and rooms designed to accommodate wheelchair users. Despite one negative comment, the general consensus points to the hotel being well-suited for guests with varying accessibility needs.
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Location
Breakfast
A few guests found the breakfast to be simple yet adequate for starting the day, emphasizing typical American breakfast standards. While some highlighted the menu's consistency over several days, others felt a need for more variety, healthier choices or better replenishment during service. Despite these minor suggestions for improvement, the convenience of the breakfast room and the attentive service, often specifically mentioned with compliments to the staff, added to the positive experience.
The breakfast area is noted for being clean and well-maintained, although a few reviews mentioned it being small and lacking coziness. Nevertheless, most guests seem pleased with the hearty and substantial breakfast they receive, corroborating the hotel’s reputation for providing a commendable start to the day.
Rooms
However, some guests mentioned smaller room sizes, particularly in the basement levels which also tended to be dark and sometimes noisy due to their proximity to the highway. Soundproofing issues were frequently noted with noise from traffic and other guests being a concern. Maintenance issues were also highlighted with some rooms appearing outdated and needing upgrades in areas such as the bathroom and fixtures. There were occasional reports of cleanliness issues, including dust and mold and some guests faced problems with room temperature and lighting.
Overall, while the hotel’s rooms were often described as spacious and clean with comfortable bedding, there were notable areas in need of improvement, particularly in terms of sound insulation, modern updates and consistent cleanliness.
Beds
However, not all feedback is favorable. Some guests have reported issues with bed bugs, uncomfortable and hard mattresses, outdated bedding and inadequate pillows. Complaints of bed linen being dirty and not properly changed after previous guests also surface. Instances of bed springs poking through, mattresses needing replacement and beds feeling worn or sunken in add to the negative sentiment for some.
Overall, the comfort level of the beds at the Best Western Jamaica Inn significantly varies with a clear division between those who find them exceptionally comfortable and others who encounter issues affecting their stay.
Cleanliness
However, there are significant contrasts in the feedback. Some reviews mention less favorable aspects such as stained bedding, cobwebs, dirty bathrooms and unswept floors. Common areas like corridors and stairways were sometimes found lacking in cleanliness with reports of visible dust, taped floors and unclean elevators. Bathrooms, in particular, seem to be a point of contention with multiple guests pointing out issues ranging from dirty bathtubs to unclean bathroom floors.
In summary, while many appreciate the clean rooms and overall cleanliness of the hotel, there are areas, especially shared spaces and some amenities, that could benefit from more stringent cleaning protocols. The dining area stands out for its cleanliness, but the inconsistency in housekeeping across different parts of the hotel ultimately leads to a varied guest experience.
Staff
However, not all reviews reflect this positivity. Some guests encountered unfriendly and unhelpful staff, particularly at check-in. Instances of rude behavior, misinformation and a lack of welcoming attitude have been noted. Despite these mixed reviews, the overall sentiment leans towards a positive staff experience, highlighting their professionalism and willingness to assist guests during their stay.
Wi-Fi
Gym
3 Star
The hotel’s facilities are considered average for a three-star establishment, although the lack of an operational elevator and outdated decor have been noted. Despite this, the hotel represents good value for money, particularly for those needing a budget-friendly option near the airport.
Though some guests have found the overall quality of the facilities lacking compared to other Best Western properties, for many, the convenience and affordability have made their stay satisfactory. The hotel meets basic expectations but could improve to better align with the Best Western brand standards.
Business
The location is advantageous, being close to offices and a business area, which is ideal for those conducting original business deals or needing professional spaces. The service is described as professional and complete, ensuring guests have what they need to stay productive.
However, there are some areas for improvement. Guests have noted issues such as extremely thin walls, noisy AC units and problematic motion sensor lights that interrupt sleep. The bathroom facilities have been reported to sometimes experience minor issues like slow-draining sinks. Additionally, the parking situation could be better and TV service via Direct TV can be unreliable in bad weather.
Despite these concerns, the hotel is generally seen as a good option for business travelers, offering several amenities that cater to their specific needs.
Accessible
No, Best Western Jamaica Inn doesn't have any pool.
No, a spa isn't available at Best Western Jamaica Inn.
No, Best Western Jamaica Inn doesn't allow dogs.
No, parking facilities aren't available at Best Western Jamaica Inn.
Yes, Best Western Jamaica Inn has a gym.
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