Casa Azul Hotel Blu-UBS Arena
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Summary of reviewsCasa Azul Hotel Blu-UBS Arena has earned a positive reputation for several aspects, notably its advantageous location. Strategically placed near key transportation hubs such as the Queens Village LIRR station and various bus stops, the hotel ensures easy access to Manhattan and JFK Airport. Its close proximity to UBS Arena makes it a prime choice for event-goers, while the surrounding area offers plenty of dining and retail options within walking distance. Guests also appreciate the quiet and peaceful neighborhood, which adds to the overall appeal.
When it comes to rooms, many guests commend the spaciousness, modern decor and comfort with amenities such as large TVs, comfy beds and good showers being particularly well-received. Although some have raised concerns about cleanliness and noise disturbances, the majority find the rooms satisfactory and appropriate for a comfortable stay.
The hotel's cleanliness receives mixed reviews. Many guests find the property and rooms exceptionally clean and true to their advertised pictures. However, others report issues like unclean bathrooms, stained linens and unpleasant odors, indicating that cleanliness might vary from one stay to another.
The staff generally receive positive feedback for their friendliness and helpfulness, particularly during check-in. But there have been instances of unprofessionalism and disorganization, reflecting an inconsistency in service. Despite this, guests frequently mention the staff’s accommodating nature and promptness in addressing requests.
The Wi-Fi experience varies with some guests praising its reliability and speed, while others note the necessity of being near the lobby for a consistent connection. Nonetheless, when functional, the Wi-Fi serves as a significant advantage for those needing stable internet access.
Parking is a standout feature of Casa Azul Hotel Blu-UBS Arena. The ample, free parking spaces, secure with video cameras, are highly appreciated. The ease of access to the parking lot and its proximity to transport links add to the hotel's convenience.
Though breakfast is not offered onsite, there are many nearby facilities that provide various meal options. Similarly, local dining for dinner is applauded for quality and convenience, although guest recommendations often lack reliability.
The hotel’s beds receive accolades for being large, comfortable and clean, significantly enhancing the guest experience. While there are occasional mentions of subpar linen quality and worn-out beds, the overall feedback on comfort remains positive.
In summary, Casa Azul Hotel Blu-UBS Arena is highly valued for its strategic location, comfortable rooms and ample parking. While there are areas for improvement, particularly in housekeeping consistency and breakfast offerings, the positive aspects typically outweigh the negatives, making it a commendable choice for travelers.
When it comes to rooms, many guests commend the spaciousness, modern decor and comfort with amenities such as large TVs, comfy beds and good showers being particularly well-received. Although some have raised concerns about cleanliness and noise disturbances, the majority find the rooms satisfactory and appropriate for a comfortable stay.
The hotel's cleanliness receives mixed reviews. Many guests find the property and rooms exceptionally clean and true to their advertised pictures. However, others report issues like unclean bathrooms, stained linens and unpleasant odors, indicating that cleanliness might vary from one stay to another.
The staff generally receive positive feedback for their friendliness and helpfulness, particularly during check-in. But there have been instances of unprofessionalism and disorganization, reflecting an inconsistency in service. Despite this, guests frequently mention the staff’s accommodating nature and promptness in addressing requests.
The Wi-Fi experience varies with some guests praising its reliability and speed, while others note the necessity of being near the lobby for a consistent connection. Nonetheless, when functional, the Wi-Fi serves as a significant advantage for those needing stable internet access.
Parking is a standout feature of Casa Azul Hotel Blu-UBS Arena. The ample, free parking spaces, secure with video cameras, are highly appreciated. The ease of access to the parking lot and its proximity to transport links add to the hotel's convenience.
Though breakfast is not offered onsite, there are many nearby facilities that provide various meal options. Similarly, local dining for dinner is applauded for quality and convenience, although guest recommendations often lack reliability.
The hotel’s beds receive accolades for being large, comfortable and clean, significantly enhancing the guest experience. While there are occasional mentions of subpar linen quality and worn-out beds, the overall feedback on comfort remains positive.
In summary, Casa Azul Hotel Blu-UBS Arena is highly valued for its strategic location, comfortable rooms and ample parking. While there are areas for improvement, particularly in housekeeping consistency and breakfast offerings, the positive aspects typically outweigh the negatives, making it a commendable choice for travelers.
Hotel with Parking
Accessible Hotel
Guest Reviews
Casa Azul Hotel Blu-UBS Arena boasts an advantageous and highly convenient location that many guests appreciate. Situated near crucial transportation hubs, the hotel is just a short walk to the Queens Village LIRR station and various bus stops, providing easy access to Manhattan and the JFK Airport. Visitors attending events find it ideal because of its close proximity to the UBS Arena—either a quick Uber ride or a manageable walk away.
The neighborhood offers numerous dining options and retail stores within walking distance, enhancing the overall convenience for guests. Additionally, the hotel is centrally located near major highways, making it easy for travelers to navigate to different parts of Long Island and beyond.
Guests also enjoy the quiet and peaceful surroundings, which contribute to a pleasant stay. The presence of nearby delis, grocery stores and small parks further adds to the neighborhood's appeal, making it a well-rounded choice for both convenience and comfort.
Some reviews indicated that the location might not suit everyone's preference, but overall, the accessibility to public transport, nearby amenities and the proximity to the UBS Arena make Casa Azul Hotel Blu-UBS Arena a strategic option for travelers.
Casa Azul Hotel Blu-UBS Arena seems to have garnered mixed feelings from guests, particularly when it comes to breakfast options. Many reviewers were disappointed by the fact that the hotel does not offer any breakfast facilities or even basic amenities like coffee. Some guests would have appreciated traditional breakfast items such as eggs and waffles, which were notably absent. Despite this shortfall, numerous guests mentioned that there are several nearby cafeterias and breakfast spots that provide ample alternatives. The overall sentiment indicates a preference for the hotel to include breakfast services to enhance the guest experience. While breakfast is lacking, it appears that the immediate neighborhood offers a solution for those seeking a morning meal.
Dinner at Casa Azul Hotel Blu-UBS Arena offers a mixed dining experience according to guest reviews. While there are numerous surrounding restaurants and plenty of places for both breakfast and dinner within walking distance, some guests noted a lack of reliable recommendations from the hotel staff. The food quality in the area is generally praised as great, but there were instances where guests found the suggested options to be non-existent or not pleasant. For those preferring convenience, several options for lunch and dinner are available nearby and many opted for food delivery services like Uber Eats straight to the hotel. However, the hotel itself does not offer coffee, requiring guests to purchase it nearby. Overall, while the local dining situation is convenient, it may require some prior planning to find the best spots.
Casa Azul Hotel Blu-UBS Arena receives mixed feedback from guests, particularly about the condition and cleanliness of its rooms. On the positive side, many reviewers praised the spaciousness and modern decor of the rooms. Numerous guests found the rooms to be clean, comfortable and well-equipped with amenities like large TVs, comfy beds and good showers. Some highlighted the ample parking and convenient location.
However, cleanliness and maintenance issues seemed to be a recurrent theme for other guests. Reports of rooms smelling like smoke or marijuana, broken bathroom fixtures and occasional insect sightings were noted. Guests also mentioned that the walls are quite thin, leading to noise disturbances from neighboring rooms and hallways. Housekeeping was seen as inconsistent with some guests mentioning unclean conditions upon arrival and others noting that their rooms were not regularly serviced during their stay.
Overall, while the rooms at Casa Azul Hotel Blu-UBS Arena offer comfort and modern style, improvements in cleanliness and soundproofing could greatly enhance the guest experience.
Casa Azul Hotel Blu-UBS Arena boasts a range of king-size and queen-size beds that many guests find distinctly comfortable and spacious. Frequent positive remarks reflect the beds being large, clean, soft and very comfy. The presence of big TVs in rooms adds to the overall comfort. Reviews often highlight huge beds and nice thick beddings which elevate the guests' sleeping experience. These features make the stay pleasant for many.
However, the feedback isn't uniformly positive. Certain guests noted issues with cleanliness and the condition of bed linens, including thin sheets, flimsy comforters and occasional staining. Some beds appeared worn out or uncomfortable and there were instances where flimsy or wobbly bed frames were mentioned.
In summary, while Casa Azul Hotel Blu-UBS Arena generally receives praise for its comfortable and large beds, there are intermittent concerns about linen quality and bed maintenance that could be addressed for an enhanced guest experience.
At Casa Azul Hotel Blu-UBS Arena, the modern style and neat appearance of the property initially present a clean, welcoming environment. Many guests have found the rooms to be clean, comfortable and true to their advertised pictures, indicating that some level of housekeeping efficiency exists. A number of reviews have praised the hotel's cleanliness, noting that rooms are exceptionally clean and cleanliness is well-maintained throughout the stay. The staff has also been recognized for being clean and friendly, further enhancing guests' experience.
However, other reviews highlight significant lapses in cleanliness and maintenance. Several guests reported dirty rooms, unclean bathrooms and stained linens and towels. Issues such as broken bathroom mirrors, dust in corners and evidence of previous guests were repeatedly mentioned. Additionally, the smell of cigarette smoke and other unpleasant odors permeating hallways and rooms were frequent complaints.
In terms of maintenance, problems like rusted bathrooms, sticky floors and insufficient housekeeping were noted. Guests occasionally found hair on the floors and bedding that hadn’t been changed. Some experienced unpleasant odors that distracted from the initial impression of cleanliness.
Despite these mixed reviews, the hotel does seem to have periods where it maintains a high standard of cleanliness that some guests appreciate. This suggests that while there are inconsistencies, there are also instances where the hotel's cleanliness meets guest expectations. Overall, guests seeking assurance of consistent cleanliness may need to be aware of potential variability in their experiences at Casa Azul Hotel Blu-UBS Arena.
The staff at the Casa Azul Hotel Blu-UBS Arena receives mixed feedback from guests. On a positive note, many guests found the front desk and housekeeping personnel to be friendly, helpful and accommodating. Several reviews highlight the attentiveness and pleasant nature of the staff during check-in with some guests specifically mentioning that the staff spoke English well and were responsive to requests. The night staff and housekeepers were often noted for their kindness and promptness in service.
There are, however, notable instances of less favorable interactions. Some guests experienced rudeness and unprofessional behavior from certain staff members, particularly at the front desk. Issues of disorganization, unresponsiveness to emails and reluctance to assist were mentioned. Moreover, sporadic reports of unclean rooms despite requests and unpleasant smells were noted.
Overall, while many guests had positive experiences with friendly and helpful staff, others encountered significant issues with customer service and professionalism, suggesting inconsistency in staff behavior and training.
Casa Azul Hotel Blu-UBS Arena offers a varied Wi-Fi experience for its guests. Some visitors have praised the internet for being excellent and stable, describing it as fast and reliable throughout their stay. These positive experiences suggest that, when working well, the hotel's Wi-Fi can be a strong asset for those needing reliable internet access. However, other reviews indicate some issues, including the necessity to be near the lobby for a consistent connection and problems with Wi-Fi not working in certain rooms, possibly due to defective access points. This mixed feedback highlights that while there are instances of very satisfying internet service, the Wi-Fi performance may vary depending on the exact location within the hotel.
Casa Azul Hotel Blu-UBS Arena offers a notably positive experience when it comes to parking, highlighted in guest reviews. The convenience starts with ample, free parking that is consistently available, making it hassle-free for visitors. Guests appreciated the well-maintained parking lot, which is secured with video cameras, ensuring safety. The parking lot's size accommodates a significant number of vehicles and its proximity to the Queens Village train station and easy access from the airport add to the convenience. Despite a few mentions of occasional difficulties in finding a spot or adherence to parking rules, the majority of reviews commend the hotel for its accessible and adequate parking facilities. Free parking is a recurrent highlight, described as a huge bonus and an appreciated amenity. The parking area is also noted for being informative and easy to navigate, further enhancing the overall guest experience.
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Location
The neighborhood offers numerous dining options and retail stores within walking distance, enhancing the overall convenience for guests. Additionally, the hotel is centrally located near major highways, making it easy for travelers to navigate to different parts of Long Island and beyond.
Guests also enjoy the quiet and peaceful surroundings, which contribute to a pleasant stay. The presence of nearby delis, grocery stores and small parks further adds to the neighborhood's appeal, making it a well-rounded choice for both convenience and comfort.
Some reviews indicated that the location might not suit everyone's preference, but overall, the accessibility to public transport, nearby amenities and the proximity to the UBS Arena make Casa Azul Hotel Blu-UBS Arena a strategic option for travelers.
Breakfast
Dinner
Rooms
However, cleanliness and maintenance issues seemed to be a recurrent theme for other guests. Reports of rooms smelling like smoke or marijuana, broken bathroom fixtures and occasional insect sightings were noted. Guests also mentioned that the walls are quite thin, leading to noise disturbances from neighboring rooms and hallways. Housekeeping was seen as inconsistent with some guests mentioning unclean conditions upon arrival and others noting that their rooms were not regularly serviced during their stay.
Overall, while the rooms at Casa Azul Hotel Blu-UBS Arena offer comfort and modern style, improvements in cleanliness and soundproofing could greatly enhance the guest experience.
Beds
However, the feedback isn't uniformly positive. Certain guests noted issues with cleanliness and the condition of bed linens, including thin sheets, flimsy comforters and occasional staining. Some beds appeared worn out or uncomfortable and there were instances where flimsy or wobbly bed frames were mentioned.
In summary, while Casa Azul Hotel Blu-UBS Arena generally receives praise for its comfortable and large beds, there are intermittent concerns about linen quality and bed maintenance that could be addressed for an enhanced guest experience.
Cleanliness
However, other reviews highlight significant lapses in cleanliness and maintenance. Several guests reported dirty rooms, unclean bathrooms and stained linens and towels. Issues such as broken bathroom mirrors, dust in corners and evidence of previous guests were repeatedly mentioned. Additionally, the smell of cigarette smoke and other unpleasant odors permeating hallways and rooms were frequent complaints.
In terms of maintenance, problems like rusted bathrooms, sticky floors and insufficient housekeeping were noted. Guests occasionally found hair on the floors and bedding that hadn’t been changed. Some experienced unpleasant odors that distracted from the initial impression of cleanliness.
Despite these mixed reviews, the hotel does seem to have periods where it maintains a high standard of cleanliness that some guests appreciate. This suggests that while there are inconsistencies, there are also instances where the hotel's cleanliness meets guest expectations. Overall, guests seeking assurance of consistent cleanliness may need to be aware of potential variability in their experiences at Casa Azul Hotel Blu-UBS Arena.
Staff
There are, however, notable instances of less favorable interactions. Some guests experienced rudeness and unprofessional behavior from certain staff members, particularly at the front desk. Issues of disorganization, unresponsiveness to emails and reluctance to assist were mentioned. Moreover, sporadic reports of unclean rooms despite requests and unpleasant smells were noted.
Overall, while many guests had positive experiences with friendly and helpful staff, others encountered significant issues with customer service and professionalism, suggesting inconsistency in staff behavior and training.
Wi-Fi
Parking
No, Casa Azul Hotel Blu-UBS Arena doesn't have any pool.
No, a spa isn't available at Casa Azul Hotel Blu-UBS Arena.
No, Casa Azul Hotel Blu-UBS Arena doesn't allow dogs.
Yes, parking facilities are available at Casa Azul Hotel Blu-UBS Arena.
No, Casa Azul Hotel Blu-UBS Arena doesn't have a gym.
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