Queluz-22.52913000,
-44.75135200,
Rua Antonio Justino Ribeiro, 46, Estrela(Show on Map)
8.1
Very Good
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Graal Inn Queluz is a highly-regarded choice for travelers seeking a strategic location, excellent service, and cost-effective hospitality. Positioned conveniently along the Via Dutra highway, the hotel serves as an ideal stopover for visitors on long road trips or those planning excursions to nearby attractions like Itatiaia National Park. Guests consistently praise its ease of access and central placement, complemented by a welcoming atmosphere and attentive staff.
The breakfast experience at Hotel Graal Inn Queluz is frequently commended for both its variety and quality. Served in the Graal restaurant adjacent to the hotel, the buffet offers a wide array of fresh options that appeal to diverse palates, providing great value even for those purchasing it separately. This aspect of the hotel's service significantly enhances guest satisfaction, alongside thoughtful touches like readily available hot coffee at reception.
The rooms are newly renovated, clean, and comfortable, catering particularly to travelers seeking a budget-friendly yet cozy stay. While some rooms offer pleasing views, a few may have minor challenges such as sound insulation issues and outdated bedding that require attention. Guests appreciate the cleanliness and orderly environment, particularly of the bathrooms, and enjoy amenities like a minibar and Netflix access, which add value to their stay.
Hotel Graal Inn Queluz thrives on its outstanding staff service, characterized by warmth, professionalism, and readiness to assist. The hospitality is notable, with staff recognized for their efficiency and welcoming demeanor, enriching the overall experience despite occasional remarks on flexibility.
Where there are mixed reviews, such as with the beds' comfort level, potential guests might consider their specific comfort preferences. Nonetheless, many guests express satisfaction, emphasizing the accommodating nature of the staff and the well-maintained facilities.
In summary, Hotel Graal Inn Queluz delivers a clean, cozy, and practical lodging experience, enhanced by friendly service and good amenities, making it a reliable choice for those seeking a comfortable retreat during their travels. Show more
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Categories
Dog Friendly Inn
Inn with Parking
Cheap Inn
Accessible Inn
3-Star Inn
Room Types
Deluxe Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Luxury Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Luxury Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Standard Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Standard Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Triple Room - Disability AccessThe triple room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. This triple room has a wardrobe, a tiled floor and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Hotel Graal Inn Queluz stands out for its strategic positioning, particularly for visitors on the move along the Via Dutra highway. The location is consistently praised in guest reviews, being perfectly situated for an overnight stay. Convenience is a recurring theme, with easy access from the road and proximity to key transit points, including bus stations. For travelers seeking a comfortable rest after long hours on the road, the hotel provides a refreshing respite, likened to finding an oasis in the desert.
The setting is ideal for those planning to visit the nearby Itatiaia National Park, making it a convenient base for excursions. Guests appreciate the hotel's central position, noting its practicality and value for money. The welcoming atmosphere is amplified by polite and attentive staff, enhancing the overall experience. Cleanliness and comfort are also highlighted, with good-sized rooms featuring comfortable mattresses as a bonus.
Overall, Hotel Graal Inn Queluz offers a compelling blend of location, convenience, and cost-effectiveness, ensuring it remains a popular choice among road-tripping visitors seeking a dependable stopover amidst their journey.
Breakfast
At Hotel Graal Inn Queluz, the breakfast experience consistently stands out in guest reviews for its impressive variety and excellent quality. Occupying the Graal restaurant right next to the hotel, the breakfast is often described as both comprehensive and satisfying, featuring a generous buffet that appeals to most palates. Despite its additional cost for those whose packages do not include it, the meal is often recognized for its exceptional value, praised for its extensive selection and fresh options. The convenience of its location adjacent to the highway adds to its appeal, making it perfect for travelers seeking both quality and convenience. Additionally, the breakfast service is noted for a few thoughtful touches, such as hot coffee available at the reception, enhancing the overall guest experience. Ultimately, while not every aspect may cater to everyone's taste, the breakfast at Graal is highly recommended for its variety, cost-benefit, and quality, reflecting the high standards of the Graal network.
Rooms
Hotel Graal Inn Queluz offers a comfortable stay with clean, easily accessible rooms that cater primarily to travelers seeking a convenient and budget-friendly option. Newly renovated accommodations provide a modern touch and some rooms boast a pleasant view, enhancing the overall experience. Despite these positives, there are a few challenges that guests should be aware of. While many rooms are clean and comfortable, there have been reports of inadequate sound insulation that can disrupt a peaceful stay. Some rooms feature old bedding and suffer from maintenance issues like flickering lights or leaks. Practical necessities, such as outlets near the bed and coat racks, are missing, which may inconvenience some guests. Additionally, while the hotel offers a small double bed, those requiring additional towels should be prepared to request them from the front desk. Overall, this hotel is well-suited for travelers looking for a simple place to rest while on a journey.
Beds
Hotel Graal Inn Queluz offers a mixed experience when it comes to guest satisfaction with beds. While some visitors appreciate the excellent and very comfortable beds, others find the mattresses to be on the harder side, leading to discomfort. The density of the double bed's mattress is highlighted as too hard by some, impacting sleep quality. Additionally, concerns about the softness of mattresses for specific needs, such as back problems, are noted. The beds have been described as small and lacking adequate warmth in colder conditions, as blankets and heating seem insufficient. In summary, while a number of travelers have positive remarks regarding comfort, potential guests may want to consider their personal mattress preferences before booking.
Cleanliness
Hotel Graal Inn Queluz garners significant praise for its outstanding cleanliness, which consistently satisfies guests. Visitors frequently highlight the clean and comfortable rooms, affirming the hotel's emphasis on maintaining a spotless environment. The bathrooms are particularly noted as clean and spacious, adding to the overall positive experience. Well-organized and immaculate surroundings contribute to a cozy stay, making the hotel ideal for guests who prioritize cleanliness.
In addition to cleanliness, the accommodation receives commendation for its efficient service, further enhancing the guest experience. The staff's hospitality is appreciated, with particular mentions of their friendliness and attentive reception. The hotel's amenities, including rooms equipped with a minibar and access to Netflix, contribute to a more enjoyable stay.
The breakfast offerings delight guests, described as wonderful, with excellent coffee enhancing the morning routine. Overall, Hotel Graal Inn Queluz promises a clean, cozy, and practical lodging option complemented by friendly service and good facilities, ensuring a great cost-benefit for travelers seeking a tidy retreat.
Staff
Hotel Graal Inn Queluz is often praised for its exceptional staff, renowned for their warmth and professionalism. Guests commonly remark on the team's helpfulness and friendly demeanor, highlighting the attentive nature of the receptionists who frequently assist with prompt and courteous service. The staff's politeness and willingness to go the extra mile contribute significantly to the welcoming atmosphere of the hotel. Numerous reviews underscore the kindness and attention provided by the employees, reflecting an overarching theme of exemplary service. Many visitors appreciate the combination of staff efficiency and the hotel's immaculate condition, noting the seamless organization and cleanliness that heighten the overall guest experience. However, some feedback hints at areas for improvement concerning flexibility and empathy, indicating room for growth in accommodating diverse guest needs. Despite this, the prevailing sentiment among guests is one of satisfaction with the courteous and committed service at Hotel Graal Inn Queluz, accentuating the dedication of its staff to enhance guests' stay.
No, Hotel Graal Inn Queluz doesn't have any pool.
No, a spa isn't available at Hotel Graal Inn Queluz.
Yes, Hotel Graal Inn Queluz welcomes dogs.
Yes, parking facilities are available at Hotel Graal Inn Queluz.