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Summary of reviewsHotel Graal Inn Queluz is a highly-regarded choice for travelers seeking a strategic location, excellent service, and cost-effective hospitality. Positioned conveniently along the Via Dutra highway, the hotel serves as an ideal stopover for visitors on long road trips or those planning excursions to nearby attractions like Itatiaia National Park. Guests consistently praise its ease of access and central placement, complemented by a welcoming atmosphere and attentive staff.
The breakfast experience at Hotel Graal Inn Queluz is frequently commended for both its variety and quality. Served in the Graal restaurant adjacent to the hotel, the buffet offers a wide array of fresh options that appeal to diverse palates, providing great value even for those purchasing it separately. This aspect of the hotel's service significantly enhances guest satisfaction, alongside thoughtful touches like readily available hot coffee at reception.
The rooms are newly renovated, clean, and comfortable, catering particularly to travelers seeking a budget-friendly yet cozy stay. While some rooms offer pleasing views, a few may have minor challenges such as sound insulation issues and outdated bedding that require attention. Guests appreciate the cleanliness and orderly environment, particularly of the bathrooms, and enjoy amenities like a minibar and Netflix access, which add value to their stay.
Hotel Graal Inn Queluz thrives on its outstanding staff service, characterized by warmth, professionalism, and readiness to assist. The hospitality is notable, with staff recognized for their efficiency and welcoming demeanor, enriching the overall experience despite occasional remarks on flexibility.
Where there are mixed reviews, such as with the beds' comfort level, potential guests might consider their specific comfort preferences. Nonetheless, many guests express satisfaction, emphasizing the accommodating nature of the staff and the well-maintained facilities.
In summary, Hotel Graal Inn Queluz delivers a clean, cozy, and practical lodging experience, enhanced by friendly service and good amenities, making it a reliable choice for those seeking a comfortable retreat during their travels.
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