City Express Suites by Marriott Queretaro

Queretaro 20.65351700, -100.43263400 , Avenida 5 De Febrero 9852 (Show on Map)
8.8
Excellent


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsCity Express Suites by Marriott Queretaro is recognized for its strategic location, providing a tranquil environment with convenient access to highways, shopping plazas, restaurants, and supermarkets. Guests appreciate the modern, clean facilities and spacious suite-style rooms equipped with kitchenettes, which cater to both business and leisure travelers. The attentiveness of the staff significantly enhances the experience, as they are consistently noted for being friendly and accommodating, contributing to a welcoming atmosphere.

The rooms are a standout feature, praised for their ample size and comprehensive amenities, including kitchenettes, fridges, and microwaves. Ideal for large families and business stays, these rooms are conducive to both relaxation and productivity. Cleanliness generally meets expectations, with immaculate rooms and well-maintained facilities, though occasional lapses suggest room for improvement in consistency.

The breakfast offerings receive a mixed response. While many guests find it convenient and flavorful, others feel it lacks variety, especially in savory options. The coffee is particularly praised, but restocking efficiency on busy days could be improved.

The pool presents a pleasant environment with warm, sometimes heated water, appreciated by families. However, maintenance concerns like debris and cleanliness issues occasionally detract from the experience.

Overall, City Express Suites by Marriott Queretaro delivers a comfortable stay with strong service and amenities, making it a favored option for travelers seeking convenience and relaxation in a tranquil setting.
Show more
Categories
Aparthotel Taking Steps Towards Sustainability
This hotel is described as marrying modern luxury with sustainable practices. It is a LEED-certified design and demonstrates a strong commitment to environmental stewardship.

4-Star Aparthotel
This aparthotel offers spacious suites with kitchenettes, providing a comfortable and convenient stay for extended visits. It is well-suited for families and business travelers.

Aparthotel with Outdoor Pool
City Express Suites by Marriott Queretaro features a seasonal outdoor pool with pool loungers. The hotel is located in the Jurica district and offers free WiFi. It also has a restaurant and a 24-hour front desk.

Aparthotel for Honeymoon

Romantic Aparthotel

Aparthotel near Nightlife Spots

Aparthotel with Swimming Pool

  Outdoor Pool  


Aparthotel with Parking

Aparthotel with Gym

Room Types
Queen Room The double room's kitchen is available for cooking and storing food. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Junior Suite with Sofa Bed - King Size Bed The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen is available for cooking and storing food. This suite offers air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.

Junior Double Suite with Two Double Beds and Sofa Bed The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen is available for cooking and storing food. This suite provides air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.

Double Suite with Two Double Beds and Sofa Bed The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen is available for cooking and storing food. This suite offers air conditioning and a flat-screen TV with cable channels. The unit has 3 beds.

King Suite with Sofa Bed The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen is available for cooking and storing food. This suite offers air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

Two-Bedroom Suite with One King and Two Double Beds with Sofa Bed and Kitchenette The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen is available for cooking and storing food. This suite features air conditioning and a flat-screen TV with cable channels. The unit has 4 beds.

Guest Reviews
8.8
Excellent
Location
City Express Suites by Marriott Queretaro boasts a highly praised location that caters to diverse needs, making it an appealing choice for travelers. Nestled in a tranquil and quiet environment, the hotel provides easy access to the highway, ensuring convenience for business and leisure visitors alike. Guests frequently highlight the proximity to shopping plazas, restaurants, and supermarkets, enhancing the overall accessibility of the location.

The hotel's setting, while slightly removed from the city center, offers a peaceful retreat with modern, clean facilities. Many reviews underline the benefit of having spacious rooms equipped with kitchenettes, providing an added layer of convenience. The combination of a good location, reasonable pricing, and attentive service makes it a recommended option for those visiting the area.

Overall, the strategic placement of the hotel coupled with ample amenities offers guests a comfortable and practical stay, whether they're in town for work or relaxation.

Breakfast
The breakfast experience at City Express Suites by Marriott Queretaro receives a mixed reception from guests. Many guests appreciate the inclusion of breakfast, often describing it as good, convenient, and flavorful. The breakfast is noted to be more varied and complete compared to past experiences, with some guests highlighting the variety of tasty options, including fruits. However, there is a consistent call for more variety, especially in savory dishes and proteins, as the current selection is considered too basic. Issues occasionally arise with food running out quickly and delays in replenishment, particularly on busy days. Some guests also noted that the portions served are small, and the breakfast can end quickly. While the coffee is praised for being excellent, the overall quality of breakfast does not always meet expectations for a hotel of this category. With attention to expanding variety and improving restocking efficiency, the breakfast experience could significantly improve to match guest expectations.

Rooms
City Express Suites by Marriott Queretaro impresses guests with its spacious and comfortable rooms that are well-suited for a variety of travel needs. The rooms are described as very spacious, often labeled as super large, and include amenities such as a kitchenette, fridge, and microwave, making it easy to feel at home. These suite-style accommodations, often with two bedrooms, are particularly appreciated by large families and business travelers. The rooms are not only ample in size but also well-equipped, providing everything necessary for a pleasant stay.

Guests consistently praise the well-planned room distribution, which is conducive to both sleeping and working, and the facilities are acknowledged as very good, supported by attentive service. Cleanliness is another positive highlight, with many guests noting that rooms are kept clean and meet their expectations. The staff’s responsiveness, such as quickly addressing issues like a malfunctioning air conditioning unit, further enhances the guest experience.

Overall, the combination of excellent service, comfort, and comprehensive amenities makes City Express Suites by Marriott Queretaro a favored option for travelers seeking a convenient and pleasant stay.

Beds
City Express Suites by Marriott Queretaro offers a variety of experiences when it comes to guest comfort, especially regarding its beds. Many guests highlight the beds as being very comfortable, with several specifically praising the coziness of the room as conducive to a restful sleep. There are positive remarks about the beds and pillows, pointing out that both are ideal for relaxation and maintaining peace during the night.

The hotel provides rooms that are generally described as comfortable and quiet, which further enhances the sleep experience. However, preferences for mattress firmness and pillow height can vary among guests. While some find the beds extremely hard and the pillows too high, others appreciate the comfort they offer, indicating that expectations about firmness may differ from person to person. Despite occasional challenges, such as room assignment issues, the overall perception of the sleeping arrangements tends to favor comfort, making the hotel a promising choice for those seeking restful nights in Queretaro.

Cleanliness
City Express Suites by Marriott Queretaro receives mixed reviews regarding its cleanliness. On the positive side, many guests praise the hotel for its immaculate rooms, with comments highlighting clean facilities and friendly, attentive staff. The hotel is described as clean, safe, and well-maintained, offering pleasant room sizes and overall comfort. It also boasts clean amenities like a functional gym, adding to the guest experience.

However, the feedback isn't entirely glowing, with several reviews pointing out areas for improvement. Some guests have reported issues such as dirty rooms and bathrooms, stained towels, and uncleaned coffee makers. A few guests noticed lingering bad odors and poor ventilation in certain rooms. There are also mentions of trash and hair on the floors, as well as maintenance concerns like neglected bathrooms and moldy shower tiles. While there are positive remarks on the overall cleanliness, these concerns suggest that the hotel could benefit from more consistent and thorough cleaning efforts to ensure a consistently pleasant stay for all guests.

Staff
City Express Suites by Marriott Queretaro clearly shines in the area of staff service, based on the overwhelmingly positive feedback from guests. The team is consistently described as friendly, attentive, and accommodating, contributing significantly to a welcoming atmosphere at the hotel. Guests repeatedly highlight the staff's willingness to assist and their proactive approach to ensuring a comfortable stay. In particular, attention to detail is emphasized, with staff maintaining a keen focus on cleanliness and room readiness. The employees, including those in the breakfast area, are noted for their attentiveness and efforts to create a seamless experience. Though there are occasional missteps in reception service, these instances appear isolated amidst the broader context of exceptional service. Overall, the staff at this hotel plays a crucial role in fostering a restful and pleasant environment for guests, adding substantial value to their stay.

Pool
City Express Suites by Marriott Queretaro offers a pool experience that elicits mixed feelings from guests. On the positive side, the pool is often described as having warm and inviting water, sometimes even heated, which is a pleasant feature, especially for families traveling with children. Guests frequently appreciate the overall design and ambiance of the pool, noting it as a nice and pleasant place to unwind.

However, maintenance issues are a recurring concern. Several reviews mention that the pool often lacks proper cleaning, with leaves and debris visible, and sometimes even unappealing signs such as a dead rat. Guests have indicated that at times, the pool water can be almost excessively hot and there have been occurrences when the pool was closed or not operational for extended periods. The pool's upkeep seems to vary, impacting the overall guest experience.

Despite these issues, when operational and clean, the pool provides good quality services, making it an enjoyable facility for relaxation and leisure.


Yes, City Express Suites by Marriott Queretaro has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at City Express Suites by Marriott Queretaro.

No, City Express Suites by Marriott Queretaro doesn't allow dogs.

Yes, parking facilities are available at City Express Suites by Marriott Queretaro.

Yes, City Express Suites by Marriott Queretaro has a gym.

Location Show Map
More Options
  • Hotel in Queretaro

  • 8.6 Very Good

  • From $106

  • Hotel in Queretaro

  • 9.0 Excellent

  • From $56

  • Hotel in Queretaro

  • 8.5 Very Good

  • From $73

  • Hotel in Queretaro

  • 8.7 Very Good

  • From $73



6,973,811

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ