City Express by Marriott Queretaro
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Summary of reviewsCity Express by Marriott Queretaro garners high praise from guests for its exceptional location, making it an ideal choice for both leisure and business travelers. Situated near the city center, the hotel provides convenient access to Queretaro's historic sites, main attractions, shopping centers, cultural venues like the Metropolitan Theatre, and the convention center. Business visitors particularly appreciate its proximity to industrial parks and the Bajío region, along with its ease of access via highways and public transportation.
Guests commend the cleanliness and functionality of the accommodations, noting the well-maintained and comfortable rooms. The staff consistently receive accolades for their friendliness and attentiveness, enhancing the overall guest experience. Visitors highlight the efficient service, including quick check-ins and elevator access. Many find value in the hotel's amenities, such as the satisfying breakfast offerings noted for their quality and taste, and an all-day coffee and tea service.
While the rooms are generally clean and comfortable, some guests mention areas for improvement, including room size, furniture condition, and occasional noise issues. The free Wi-Fi, although a convenient amenity, has room for enhancement due to reported connectivity challenges. Complimentary parking adds to the facility's appeal, despite some constraints regarding space and accessibility for larger vehicles.
Overall, City Express by Marriott Queretaro offers an excellent value for money, with its central location, attentive staff, and clean accommodations. Guests appreciate the practical amenities and the hotel's ability to cater to both business and leisure needs, leading to a consistently positive and relaxing stay.
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Guests commend the cleanliness and functionality of the accommodations, noting the well-maintained and comfortable rooms. The staff consistently receive accolades for their friendliness and attentiveness, enhancing the overall guest experience. Visitors highlight the efficient service, including quick check-ins and elevator access. Many find value in the hotel's amenities, such as the satisfying breakfast offerings noted for their quality and taste, and an all-day coffee and tea service.
While the rooms are generally clean and comfortable, some guests mention areas for improvement, including room size, furniture condition, and occasional noise issues. The free Wi-Fi, although a convenient amenity, has room for enhancement due to reported connectivity challenges. Complimentary parking adds to the facility's appeal, despite some constraints regarding space and accessibility for larger vehicles.
Overall, City Express by Marriott Queretaro offers an excellent value for money, with its central location, attentive staff, and clean accommodations. Guests appreciate the practical amenities and the hotel's ability to cater to both business and leisure needs, leading to a consistently positive and relaxing stay.
Hotel Taking Steps Towards Sustainability
This property is noted as an eco-friendly hotel situated within a 25-minute walk of Plaza de Armas Queretaro. City Express hotels are generally recognized for taking steps towards sustainability.
Hotel with Parking
This hotel provides on-site parking for guests. Known for its efficient service and practical amenities, it is a solid option for travelers needing parking facilities.
Accessible Hotel
City Express by Marriott Queretaro offers wheelchair accessible facilities. It has an accessible route from the public entrance to the registration area and accessible rooms. The hotel also provides accessible public restrooms and accessible elevators.
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
City Express by Marriott Queretaro boasts an exceptional location that consistently impresses its guests. Positioned in close proximity to the city's center, the hotel offers convenient access to the historic sites and main attractions of Queretaro. The accessibility is enhanced by its proximity to major highways and public transportation options, making it easy to reach both by car and public transit, whether coming from the bus station or other nearby areas. Its central location makes it an ideal choice for visitors wishing to explore local shopping centers, cultural venues such as the Metropolitan Theatre, and the convention center. The area is noted for its quiet ambiance, promising guests a peaceful retreat after a day of exploration.
The hotel's practical positioning is favored by business travelers, with many appreciating its closeness to industrial parks and the Bajío region. Cleanliness, friendly staff, and efficient service, including quick check-ins and speedy elevator access, round out the positive experience. Guests particularly value the hotel's cost-effective offerings, such as a satisfying breakfast and all-day coffee and tea service, combining comfort and functionality. Overall, City Express by Marriott Queretaro stands out as a favored choice thanks to its central location, exceptional service, and favorable amenities, making it suitable for both leisure and business stays.
Visitors to City Express by Marriott Queretaro consistently praise the breakfast offerings, which are included with their stay. The guests highlight the taste and quality, often describing the breakfast as very tasty, delicious, and well-prepared. There is a variety of options available, including warm stews, cold cuts, cheese, yogurt, eggs, chilaquiles, beans, and cooked sausages. Many find it to be a complete and hearty meal that provides a good start to the day, perfect for an executive hotel.
The breakfast is described as excellent, with some noting the attention to detail in cleanliness and timely refilling of items. Coffee and tea service, available throughout the day, adds to its appeal. The breakfast buffet is seen as a good value for the quality and price, with mostly positive comments about its adequacy and organization. However, a few guests express a desire for more variety, additional options like pancakes or more egg choices, as they occasionally find it repetitive or limited.
Although the breakfast service sometimes faces challenges such as untimeliness or low staffing, these issues do not overshadow the generally favorable impressions. Despite a few remarks about a lack of variety or quick depletion of food, the breakfast largely meets or exceeds guest expectations, complementing the overall experience of their stay.
City Express by Marriott Queretaro offers a mixed bag of experiences when it comes to its rooms. On the positive side, guests frequently highlight the cleanliness and comfort of the rooms, with many finding them spacious and well-maintained. The beds receive praise for being particularly comfortable, and guests appreciate the modern, functional design of the rooms, noting the good insulation from external noise and the absence of external lighting, which aids in restful sleep. Moreover, the availability of free transportation to the city center is a convenient perk for many visitors, complementing the clean and comfortable room experience.
However, there are areas where the hotel could improve. Some guests find the rooms to be small, with furniture showing signs of wear and age. Certain rooms have been described as having a musty or damp smell, and there have been instances of maintenance issues such as malfunctioning air conditioning and missing amenities like towels and toiletries. Noise from hallways and neighboring rooms has been a concern for some, and a few guests noted issues with limited room brightness and non-regulating room temperatures. While the overall comfort is appreciated, there are mentions of uncomfortable mattresses and pillows and occasional inconsistencies in towel quality. Despite these drawbacks, the hotel maintains its allure with its cleanliness and comfortable environment, making it a viable option for travelers seeking functionality and ease of access.
The beds at City Express by Marriott Queretaro have received mixed reviews from guests. Many visitors have found the beds to be comfortable, highlighting the comforting experience they had with both the mattresses and pillows. Some guests specifically noted the beds as a significant positive aspect of their stay, with comments praising the incredible comfort and quality of the mattresses. However, there are others who expressed discomfort, mentioning mattresses being hard or worn out, leading to a less than ideal resting experience. Additionally, the pillows have also been described as less favorable, often characterized as hard or old, which contributed to an overall dissatisfaction for some guests. While some guests appreciated the cleanliness associated with the bedding, others felt that the size and condition were not optimal for a comfortable sleep, especially for families sharing a bed.
City Express by Marriott Queretaro offers clean and comfortable accommodations, with many guests highlighting its cleanliness and functionality as notable strengths. The facilities and rooms are described as very clean and neatly maintained, suggesting that the hotel prioritizes hygiene and comfort. The minimalist decoration is appreciated for its functionality, especially for those traveling for work. Guests frequently comment on the comfortable and clean rooms and the hotel’s ability to deliver an experience that focuses on the essentials.
Despite some issues such as cleaning concerns in bathrooms and occasional disruptions due to noise, the general consensus among guests indicates that the hotel is a good value choice with clean surroundings. The hotel staff generally receives positive remarks for their friendliness and attention, contributing to an overall pleasant stay. While there have been some negative experiences related to bathroom cleanliness and room conditions, the hotel provides a decent level of service and comfort, catering well to those seeking simplicity and convenience in their accommodations.
City Express by Marriott Queretaro consistently impresses guests with the warmth and friendliness of its staff. Visitors frequently praise the exceptional service provided, highlighting the attentive nature and willingness of the team to assist at every opportunity. The reception staff often receive commendation for their ability to exceed guest expectations, offering solutions with kindness and efficiency during check-in and stay. Guests appreciate the courteous approach of the entire staff, including the doorman and the front desk personnel, emphasizing how their friendliness and professionalism contribute to a pleasant stay. Although an occasional review notes inattentiveness, the overwhelming sentiment is one of satisfaction with the attentive and accommodating service. The commitment to customer care, coupled with clean and comfortable facilities, leaves a positive impression on guests, ensuring a welcoming atmosphere throughout their visit. Overall, the hotel's staff is seen as integral to the enjoyable experience, with their polite demeanor and readiness to cater to guest needs being consistently praised.
City Express by Marriott Querétaro offers the convenience of free Wi-Fi, suitable for brief business stays. However, guests have reported several challenges with the internet service, ranging from slow speeds and intermittent connectivity to poor signal strength in rooms. While the hotel provides complimentary access, the quality of the Wi-Fi is often described as inadequate for uploading tasks or maintaining stable connections. Some guests encountered difficulties connecting or experienced frequent disconnections, which can be particularly inconvenient for business travelers needing reliable internet access. Despite these issues, the availability of free Wi-Fi is a small yet valuable amenity for those visiting the hotel. Improvements in service could make this an even stronger option for travelers seeking efficient internet access during their stay.
City Express by Marriott Queretaro offers a mix of advantages and challenges concerning its parking facilities. A notable benefit is that parking is complimentary, an attractive feature for guests wanting to avoid additional fees. The hotel provides various parking options, including well-located and clean underground parking. Additionally, the parking experience is often easy and safe for standard vehicles. However, some guests have reported limitations, such as the parking area being very small and not easily accessible for larger trucks. On occasion, parking spots are occupied by chairs and other materials, leading to inconveniences. While some guests find the available parking spaces spacious enough, others suggest a need for wider allocation to improve the overall experience. Overall, guests appreciate the free parking despite some constraints.
City Express by Marriott Queretaro receives high praise for its attentive and friendly staff, who are consistently noted for their helpfulness. The hotel maintains a high level of cleanliness in its rooms, contributing to a comfortable stay. Guests appreciate its excellent location, which adds convenience to their visit. Despite its modest appearance compared to what one might expect from a four-star hotel, it delivers excellent value for money, particularly in terms of its facilities. Many visitors find it to be an excellent place to relax and continue to choose it for their stays, reflecting their satisfaction with the overall experience.
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Location
The hotel's practical positioning is favored by business travelers, with many appreciating its closeness to industrial parks and the Bajío region. Cleanliness, friendly staff, and efficient service, including quick check-ins and speedy elevator access, round out the positive experience. Guests particularly value the hotel's cost-effective offerings, such as a satisfying breakfast and all-day coffee and tea service, combining comfort and functionality. Overall, City Express by Marriott Queretaro stands out as a favored choice thanks to its central location, exceptional service, and favorable amenities, making it suitable for both leisure and business stays.
Breakfast
The breakfast is described as excellent, with some noting the attention to detail in cleanliness and timely refilling of items. Coffee and tea service, available throughout the day, adds to its appeal. The breakfast buffet is seen as a good value for the quality and price, with mostly positive comments about its adequacy and organization. However, a few guests express a desire for more variety, additional options like pancakes or more egg choices, as they occasionally find it repetitive or limited.
Although the breakfast service sometimes faces challenges such as untimeliness or low staffing, these issues do not overshadow the generally favorable impressions. Despite a few remarks about a lack of variety or quick depletion of food, the breakfast largely meets or exceeds guest expectations, complementing the overall experience of their stay.
Rooms
However, there are areas where the hotel could improve. Some guests find the rooms to be small, with furniture showing signs of wear and age. Certain rooms have been described as having a musty or damp smell, and there have been instances of maintenance issues such as malfunctioning air conditioning and missing amenities like towels and toiletries. Noise from hallways and neighboring rooms has been a concern for some, and a few guests noted issues with limited room brightness and non-regulating room temperatures. While the overall comfort is appreciated, there are mentions of uncomfortable mattresses and pillows and occasional inconsistencies in towel quality. Despite these drawbacks, the hotel maintains its allure with its cleanliness and comfortable environment, making it a viable option for travelers seeking functionality and ease of access.
Beds
Cleanliness
Despite some issues such as cleaning concerns in bathrooms and occasional disruptions due to noise, the general consensus among guests indicates that the hotel is a good value choice with clean surroundings. The hotel staff generally receives positive remarks for their friendliness and attention, contributing to an overall pleasant stay. While there have been some negative experiences related to bathroom cleanliness and room conditions, the hotel provides a decent level of service and comfort, catering well to those seeking simplicity and convenience in their accommodations.
Staff
Wi-Fi
Parking
4 Star
No, City Express by Marriott Queretaro doesn't have any pool.
No, a spa isn't available at City Express by Marriott Queretaro.
No, City Express by Marriott Queretaro doesn't allow dogs.
Yes, parking facilities are available at City Express by Marriott Queretaro.
Yes, City Express by Marriott Queretaro has a gym.
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