Queretaro, Calle Luis M Vega 202. Colonia Cimatario20.577653,-100.389382(Show on Map)
8.2
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Oliver Inn - Business Class earns high marks from guests for many of its features, making it a popular choice, especially among business travelers. Its prime location near downtown Queretaro is praised for its convenience, providing easy access to highways, business centers and local attractions while maintaining a tranquil setting conducive to both business and leisure.
The hotel's facilities, including spacious and clean rooms, a pleasant pool and ample parking, are frequently highlighted. Guests find the accommodations comfortable and well-maintained, complemented by a professional and attentive staff. The breakfast offerings receive positive feedback for their taste, generous portions and cleanliness, although occasional issues with service speed and staffing are noted.
Dinner at the hotel's restaurant is appreciated for its generous portions and reasonable pricing, despite critiques about menu variety and service speed. The rooms, designed for comfort with features like multiple TV channels, bathtubs and appealing décor, sometimes encounter issues such as noise disturbances and occasional maintenance needs.
Cleanliness is a standout feature with consistently positive feedback about the well-kept rooms and common areas. The staff is often described as friendly and attentive, contributing significantly to the guest experience, though there are sporadic comments on slow or unfriendly service.
WiFi service presents a mixed experience with some guests finding it reliable and others noting issues with speed and connectivity. The heated, indoor pool is generally well-received, praised for its maintenance and pleasant water temperature, though minor cleanliness concerns are sometimes mentioned.
Parking is highly satisfactory with ample, free and easily accessible space. The hotel also caters well to families, offering amenities such as a free stay for children under 10 and a family-friendly atmosphere. Bed quality receives mixed reviews with some finding the mattresses very comfortable and others citing them as too hard or inconsistent.
As a business hotel, Hotel Oliver Inn excels with its full range of amenities, central location and efficient service, making it a top choice for business travelers. The indoor pool is an inviting feature, providing a warm and relaxing environment regardless of the weather.
In summary, Hotel Oliver Inn - Business Class stands out for its strategic location, well-maintained facilities, attentive staff and suitability for both business and leisure travelers. While there are minor areas for improvement, the overall guest experience is highly favorable.
Categories
Business
The hotel has a meeting room for business needs and offers an on-site restaurant. It provides a 24-hour front desk and secure parking. The hotel is located close to the highway and city center.
Cheap
While 'Business Class', it can still offer competitive rates. Located in Colonia Cimatario. Good value for money with essential amenities.
Indoor Pool
This hotel features both an indoor pool and an additional plunge pool, offering guests more variety for their aquatic relaxation.
Family
Pool
Indoor Pool
Accessible
Gym
Room Types
Double Room with Two Double BedsThis room has a cable TV, seating area, heating and air conditioning. It also includes a flat-screen cable TV, a working desk and the private bathroom provides towels and a hairdryer.
Guest Reviews
8.2
Very Good
Review Summaries
Location
Hotel Oliver Inn - Business Class boasts an exceptional location that continues to receive high praise from its guests. Situated close to downtown Queretaro, the hotel is an ideal choice for business travelers, offering easy access to the highway, business centers and various points of interest. Guests consistently highlight the convenience of its proximity to the city center and the tranquility of its surrounding area.
The facilities at Hotel Oliver Inn match its prime location with well-maintained and comfortable rooms. The clean and spacious accommodations, combined with professional and attentive staff, create a welcoming environment for all visitors. Additional amenities such as ample parking and a pleasant pool further enhance the guest experience.
The hotel's setting allows visitors to enjoy a peaceful atmosphere while still being within walking distance of local attractions, making it perfect for both relaxation and exploration. Whether traveling for business or leisure, the excellent location and superior facilities at Hotel Oliver Inn ensure a pleasant and convenient stay in Queretaro.
Breakfast
Hotel Oliver Inn - Business Class has garnered much praise for its breakfast offerings. Guests frequently describe the breakfast as delicious and very good with several highlighting the generous portion sizes and affordable prices. Among the breakfast items, chilaquiles, both with and without chicken and included pancakes have been particularly popular. The culinary experience is often noted to be clean, well-presented and well-attended.
While many guests appreciate the variety and the overall quality, some have pointed out issues such as breakfast being served cold, poor service and insufficient staffing at the restaurant. Despite occasional delays in service, the friendly staff generally receive favorable mentions. The breakfast is included for most guests, adding value to their stay at the hotel. However, there have been a few instances where the expected inclusion of breakfast was not met.
Overall, guests enjoy the breakfast's taste and presentation at Hotel Oliver Inn, marking it as a pleasant part of their stay, albeit with some areas for improvement in service efficiency.
Dinner
Hotel Oliver Inn - Business Class offers a dining experience that has garnered mixed reviews. While the portions at the restaurant are generous and many guests find the meals delicious and reasonably priced, there are noticeable areas for improvement. The food is often described as good and there are acceptable options for food and drinks with some guests mentioning a satisfactory evening restaurant service. However, the menu is limited and some diners have found the food lacking in flavor and quality.
Service speed is a recurrent issue with guests frequently commenting on the slow pace and occasional inattentiveness of the staff. The restaurant's service attitude has been criticized with some describing it as bad or neglectful. Room service has also been flagged for its lengthy wait times.
Despite these setbacks, there are positive notes about the variety available during breakfast and dinner and the overall satisfaction with the room size and facilities adds a favorable touch to the dining experience. Improvements in the restaurant's service efficiency and menu variety could significantly enhance the overall guest experience.
Rooms
Nestled in Queretaro, 'Hotel Oliver Inn - Business Class' promises a largely comfortable and spacious stay, especially suited for business travelers. The hotel charms with its blend of beauty and historical elements, even though some infrastructure, like the air conditioning, shows signs of age.
Guests frequently comment on the spaciousness and comfort of the rooms. The beds are notably comfortable and many rooms feature conveniences such as multiple TV channels and bathtubs. Cleanliness is a noted highlight, as many rooms are well-maintained with recent renovations adding to the fresh ambiance. An electric fireplace and beautiful garden add a touch of charm to the setting.
While the rooms generally promise a quiet atmosphere and a good place to rest, there have been instances of noise disturbances, particularly when located near event halls. Other challenges guests have faced include occasionally noisy air conditioning units and issues with air quality. In addition, there are occasional reports of maintenance needing attention, particularly concerning bathroom fixtures and cleanliness standards.
Though most rooms are equipped with necessary amenities, some reviewers have pointed out minor shortcomings such as missing glasses, small televisions and a lack of non-slip bath mats. Despite these drawbacks, the hotel's central location and attentive staff make it a convenient option for those visiting Queretaro for business.
Overall, 'Hotel Oliver Inn - Business Class' offers a blend of comfort, spaciousness and convenience that caters well to business travelers, despite a few areas where improvements could be made.
Beds
Hotel Oliver Inn - Business Class offers a varied experience when it comes to the quality of its beds. Guests have praised the comfort of the beds in numerous remarks, noting that the bedding and pillows contribute to a restful sleep. The description "very comfortable" appears frequently, emphasizing that many visitors find the sleeping arrangements satisfactory.
However, there is a significant number of reviews indicating that the mattresses can be extremely hard, leading to discomfort and difficulty in getting a good night's sleep. Some guests described the beds as super hard with thin and noisy mattresses that fail to provide adequate rest. A few remarks also mentioned that the beds are either too soft or even soggy, indicating a lack of consistency in mattress quality.
Despite these mixed reviews, the beds are generally clean and some guests highlighted specific positive aspects such as very good mattresses and comfortable bedding. The issue of noise and firmness seems to be a recurring concern, suggesting a need for updates or improvements in the bedding department. For future visitors, it's worth considering personal mattress preferences when booking a stay at Hotel Oliver Inn.
Cleanliness
Hotel Oliver Inn - Business Class consistently impresses guests with its high standards of cleanliness and maintenance. The rooms and common areas are frequently described as extremely clean and well-maintained with numerous mentions of spotless facilities and a clean environment. Guests have noted that the hotel and its facilities are always being cleaned, contributing to an overall sense of hygiene and comfort.
Although the cleanliness of the pool receives mixed reviews with some guests pointing out that more attention could be paid to its upkeep, the majority of the feedback highlights the hotel's cleanliness positively. The staff's friendliness and commitment to maintaining a clean environment further enhance the guest experience. Beyond cleanliness, the hotel also receives praise for the quality of its rooms and services, making it a pleasant place to stay for business travelers and tourists alike.
Staff
Hotel Oliver Inn - Business Class is praised for its exceptional staff and customer service. Guests consistently highlight the attentiveness and friendliness of the staff with many noting specific instances of kindness and support from the reception and restaurant personnel. The reception staff, in particular, receive commendations for their efficiency and ability to handle issues promptly. The service at breakfast is also mentioned positively for being attentive.
Though the majority of reviews are glowing, there are occasional comments about slow service and instances of unfriendly behavior, suggesting some variability in guest experiences. Despite these occasional negatives, the general sentiment remains highly favorable. Staff members like Olga receive specific praise for their helpfulness, underscoring the dedication to customer satisfaction.
In conclusion, the staff's friendly and supportive demeanor makes a significant positive impact on the overall guest experience at Hotel Oliver Inn, establishing it as a welcoming option for travelers. The consistent attention to detail and willingness to accommodate guest needs reflect well on the hotel's commitment to quality service.
Wi-Fi
Guest feedback on the WiFi at Hotel Oliver Inn - Business Class presents a mixed experience. Some reviewers found the internet signal to be very good, mentioning that the Wi-Fi connection was reliable, stable and strong. They appreciated the good internet service and the availability of free wifi. However, a significant number of reviews point out deficiencies, such as slow speeds, a weak signal and instability. Guests mentioned that the WiFi network often disconnects and that the service in some rooms, like room #218, needs improvement. Overall, while some found the internet satisfactory, others felt it was inadequate and in need of enhancement.
Pool
Hotel Oliver Inn - Business Class hosts a swimming pool that receives overall positive feedback from its guests. The pool area, described as well-maintained and inviting, offers a relaxing experience with its pleasant water temperature and comfortable surroundings. Several reviewers appreciate the pool being heated and covered, making it ideal for year-round use. The indoor pool is seen as beautiful, warm and potentially great for children.
Guests often highlight the clean conditions of the pool, which they find excellent and in very good condition. The temperature is consistently praised, described as nice, warm and even incredible by some.
Despite these positive notes, there are a few mentions of cleanliness issues with some guests noting it looked somewhat dirty or had layers of dirt on the inside. Additionally, the pool size has been mentioned as not very big and for some, the water temperature varied from too hot to super cold.
In summary, while a few cleanliness and size concerns are noted, the heated pool of Hotel Oliver Inn - Business Class is generally considered to be a wonderful, well-maintained facility that adds significant value to the guest experience.
Parking
Hotel Oliver Inn - Business Class offers guests a highly satisfactory parking experience. Visitors consistently highlight the good, accessible and spacious parking available. The parking area is noted to be free with plenty of space, making it easy for guests to find a spot. Many appreciated the convenient and easily accessible nearby parking options. The facility is also described as nice, adding to the overall positive impression.
Family
Hotel Oliver Inn – Business Class offers a welcoming atmosphere for families, making it an excellent choice for those traveling with children. The hotel is recognized as family-oriented with family-friendly staff and services that enhance the comfort of family stays. Guests have noted the convenience of family services, including a promotion offering free accommodation for children under 10.
Breakfast options cater to children and the hotel provides a menu suitable for all three meals of the day. The pool and dining area are highlighted as significant amenities, contributing to enjoyable weekends with family. Several reviews underline excellent family experiences, noting the overall comfort of the stay as a key positive aspect. While not every review was entirely positive, the general consensus underscores the hotel's suitability for families.
Business
Hotel Oliver Inn - Business Class positions itself as an excellent choice for business travelers. The hotel is frequently praised for having a full range of business amenities, making it ideal for business trips and meetings. Visitors consistently highlight its suitability for business stays, describing it as the best business hotel in the area and perfect accommodation for professionals.
The attention to visitors and top-notch care provided by the staff also contribute to its strong reputation. With easy and fast access to the highway, the hotel offers the convenience required for business travel. Guests appreciate good internet connectivity and facilities that support working needs. Positioned centrally in Queretaro, it stands out as a highly recommended and acceptable choice for those traveling for business.
Indoor Pool
Hotel Oliver Inn - Business Class boasts a noteworthy indoor swimming pool that consistently garners positive feedback from guests. Reviews highlight the pool's appealing features, including its comfortable warmth and the fact that it is both heated and covered. This provides a cozy and enjoyable swimming experience regardless of the weather outside. Guests appreciate the well-maintained facilities and often describe the pool as inviting and an excellent amenity during their stay. Additionally, the pool tends to attract a smaller crowd, making for a more relaxed and personal atmosphere. Overall, the indoor pool at Hotel Oliver Inn stands out as a highly valued feature, offering guests a pleasant and refreshing way to unwind.
FAQ
Yes, Hotel Oliver Inn - Business Class has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Oliver Inn - Business Class.
No, Hotel Oliver Inn - Business Class doesn't allow dogs.
No, parking facilities aren't available at Hotel Oliver Inn - Business Class.
