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Summary of reviewsHotel Alsterquelle offers a peaceful retreat for guests looking to escape the hustle and bustle, nestled in a charming village surrounded by nature. Its location provides serene and quiet surroundings, perfect for relaxation, with the added benefit of being conveniently close to Hamburg Airport. Guests appreciate the free and easily accessible parking facilities, making it a suitable choice for travelers.
The breakfast service at the hotel is generally well-received, offering a buffet with fresh and delicious options that many find satisfactory, though some feel the cost could be more justified. The friendly and attentive staff greatly enhance the guest experience, with their professionalism and willingness to assist, particularly during check-in and breakfast service, leaving a positive overall impression.
While the hotel excels in some areas, room experiences vary. Many guests commend the cleanliness and comfort of the beds, while others highlight issues like outdated furnishings and less desirable bathroom conditions. Hygiene concerns are noted by a few, who suggest room maintenance could be improved. Despite occasional issues with room odor and bathroom cleanliness, the staff’s welcoming demeanor helps create a pleasant atmosphere for most guests.
Overall, Hotel Alsterquelle provides a mixed experience, with standout elements being its tranquil location, convenient parking, and hospitable staff. Improvements in room conditions and certain services could enhance the overall guest satisfaction further.
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