Hotel Florença is a great choice for those looking for a well-located hotel with exceptional service and friendly staff. The hotel's location is convenient and excellent, situated opposite a shopping center and in a clean and secure area. The breakfast is substantial and well-prepared, although some guests have suggested more beef variety. The rooms are comfortable and functional, although some guests have noted that they could do with a revamp and airing. However, the cleanliness of the rooms is a plus and the staff maintains hygiene standards. The hotel is well-maintained and spotlessly clean and the staff is young, helpful and friendly, making guests feel satisfied with their stay. Overall, Hotel Florença offers exceptional customer service and accommodation conditions, making for a refreshing and stress-free stay.
The staff at Brisotel - Beira Mar is highly praised for their exceptional hospitality and willingness to go above and beyond to make guests feel welcome and supported. Despite some language barriers, guests appreciate the helpfulness and friendliness of the team with one guest even singling out the hotel driver for his exceptional communication skills. The staff is attentive to feedback and always ready to assist in any way possible, making guests feel at home during their stay.
EPIC SANA Luanda Hotel has a team of exceptional staff who are friendly, accommodating and polite while offering top-notch service. Guests enjoy delicious food and drink options served by considerate staff at the restaurant and pool bar. Though there are some reports of a lack of English-speaking staff in certain areas, the majority of guests rate the staff 5-stars for their amazing attitude towards guests.