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Accessible Hotels with Spa in Quintana Roo
181 HOTELS IN QUINTANA ROOMost popular user searches in Quintana Roo: hotels with pool water slide.
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From $357
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Summary of reviews
Haven Riviera Cancun Adults Only is a modern and beautiful resort that offers exceptional service and fantastic facilities. The swim-up rooms are particularly lovely, creating an atmosphere of relaxation and tranquility. The restaurants are top-notch, serving up great food and drink options. The hotel is immaculately clean and well-maintained, making for a very welcoming environment. The staff is friendly and attentive, always ensuring that guests feel comfortable and relaxed. Whether you want to work out in the top-notch gym, lounge poolside or indulge in a little jazz music, there is something for everyone at Haven Riviera Cancun Adults Only. Overall, our guests truly enjoyed their stay with many describing it as a "perfect" experience. We highly recommend this all-inclusive resort for those seeking a truly exceptional vacation in Cancun.
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Golf
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Summary of reviews
Soul Beach Hotel & Spa in Playa del Carmen is widely praised for its excellent location, being conveniently close to the vibrant Fifth Avenue and just steps away from the beach. This strategic position allows guests to easily explore local attractions while enjoying a tranquil and serene environment.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
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Accessible
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Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
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Summary of reviews
The Secrets Playa Mujeres Golf & Spa Resort - All Inclusive Adults Only is a luxurious and exceptional resort that receives overwhelmingly positive reviews from guests. The location on the picturesque beach is stunning and offers a tranquil and exclusive vacation experience. The resort is praised for its beautiful pool and beach areas, including the incredible swim-up pool. The high quality of the staff is highlighted with guests commending them for their attentiveness, friendliness and willingness to go above and beyond. The resort's golf course and excellent dining options receive high marks. Although there were some issues with room cleanliness and certain facilities, guests generally find the accommodations beautiful and modern with excellent cleaning practices. The resort's dedication to cleanliness and health precautions is commended, especially during COVID times. Overall, guests highly recommend Secrets Playa Mujeres Golf & Spa Resort for a relaxing and unforgettable all-inclusive vacation experience, especially for those seeking an exclusive, adults-only retreat.
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Summary of reviews
Dreams Vista Cancun Golf & Spa Resort is a modern and luxurious hotel located in a great touristy area, close to activities and with boat transportation to shopping at Puerta Cancun. The breakfast options are fantastic with the World Café buffet being a particular favorite among guests. The dinner options are mixed with some restaurants having a better selection of food than others. The rooms are spacious, clean and offer breathtaking views of the ocean and surrounding areas. The hotel is also known for its top-notch cleanliness and friendly and efficient staff. The spa experience is highly recommended and the pool area is excellent with fantastic poolside drinks. The beach area is small but decent and the hotel is perfect for families with children, offering a waterpark, slides, a kids club and babysitting services. The rooftop pool is amazing with stunning views and attentive wait staff. Overall, Dreams Vista Cancun Golf & Spa Resort is a luxurious and unforgettable experience that guests cannot wait to return to.
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Spa
Accessible
Beachfront
From $379
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Summary of reviews
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
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Honeymoon
From $225
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Summary of reviews
Dreams Riviera Cancun Resort & Spa - All Inclusive is a highly recommended resort for those looking for a beautiful beachfront location and exceptional service. The all-inclusive aspect of the hotel with excellent food options is a standout feature that guests have praised. The breakfast options are particularly impressive with a variety of choices and great service. The rooms are spacious and comfortable with some having private plunge pools offering a luxurious experience. The cleanliness of the hotel is also worth noting. The staff are amazing with guests consistently praising their attentive and friendly service. The spa experience is fantastic and definitely a must-visit. Families are well catered for with lots of activities available for children. While there were some negative comments about certain aspects like limited restaurant options, seaweed in the beach or outdated rooms, these were in the minority and did not detract from the overall positive experience. For those looking for a five-star resort in Cancun, Dreams Riviera Cancun Resort & Spa - All Inclusive provides an exceptional vacation spot.
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Spa
Accessible
Golf
From $267
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Beach
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Summary of reviews
The TRS Coral Hotel - Adults Only - All Inclusive resort in Cancun is an outstanding five-star luxury experience that offers exceptional facilities and services. Despite some isolated issues with housekeeping and service, the resort mostly employs motivated and dedicated staff that epitomize the perfect vacation. The spa is amazing and the majority of the staff are friendly, providing guests with a relaxing and immersive experience. Although some guests felt that the high price was not worth it, this resort is still a fantastic all-inclusive Cancun experience that is both beautiful and exceptional.
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Beachfront
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Summary of reviews
In general, guests have had a fantastic experience at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive. The pools are particularly noteworthy with swim up rooms providing a luxurious and unique atmosphere. The clear water and adults-only areas contribute to a serene and relaxing environment with lively activities adding to the entertainment. The nearby beaches also provide plenty of options for water play. While some guests have reported mandatory fees for certain pool areas and occasional loud music, these are minor inconveniences in the grand scheme of things. Ultimately, guests commonly recommend Turquoize at Hyatt Ziva Cancun for its excellent pools as a standout feature of their stay.
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Luxury
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Summary of reviews
Dreams Tulum Resort & Spa is a top-notch resort, praised by guests for its beautiful location on the beach with stunning ocean views, amazing architecture that blends with the backdrop of Tulum and priority given to security. While the breakfast received mixed reviews, the majority of guests enjoyed the buffet and the variety of continental restaurants offered. The dining experience overall had mixed reviews with some guests raving about the food and others finding it mediocre or poor. The rooms are spacious, clean and comfortable, even though some guests experienced issues with maintenance. The resort is well-maintained and clean, despite some negative comments about room maintenance and seagrass on the beach. The staff is friendly, professional and outstanding with many guests praising their polite, helpful and entertaining nature. The pool and beach areas are beautiful and well-maintained, perfect for relaxing and enjoying the vacation. The resort is also family-friendly with facilities and activities for kids. While some guests complained about certain issues, overall, Dreams Tulum Resort & Spa is an exceptional five-star resort offering amazing amenities and services for a luxurious and enjoyable stay.
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Summary of reviews
The Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort is highly regarded for its prime location nestled in the bustling heart of Playa del Carmen. Its proximity to the popular 5th Avenue, filled with shops, bars and restaurants, along with easy access to local attractions, offers guests the best of urban vibrancy and beachfront tranquility. The property itself is beautifully maintained, featuring clean rooms, scenic views and a pleasant overall ambiance.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
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Golf
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Summary of reviews
The Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, is a resort celebrated for its stunning beachfront location and serene atmosphere. Guests appreciate the tranquility and natural beauty, offering a retreat away from the bustling hotel zone. The breakfast experience is well-regarded, with a variety of options that cater to diverse tastes, and friendly staff enhance the dining experience. Dinner is mixed, with the buffet receiving praise for its variety and quality, although some guests feel there could be improvements in flavor. Rooms are generally spacious and appealing, particularly appreciated are the swim-up pools, despite some cleanliness and maintenance issues noted by guests.
Staff at the resort are consistently highlighted for their attentiveness and friendliness, contributing significantly to the positive experience. Whether in housekeeping or poolside service, their welcoming nature is a standout feature. The pools, a key attraction, are well-maintained and cater to different needs, providing entertainment and relaxation, though concerns about cleanliness and sunlounger availability are noted. Despite some areas requiring improvement in cleanliness and organization, overall, the Royalton Riviera Cancun Resort & Casino offers a memorable escape for guests seeking relaxation, enhanced by its dedicated staff and diverse amenities.
Staff at the resort are consistently highlighted for their attentiveness and friendliness, contributing significantly to the positive experience. Whether in housekeeping or poolside service, their welcoming nature is a standout feature. The pools, a key attraction, are well-maintained and cater to different needs, providing entertainment and relaxation, though concerns about cleanliness and sunlounger availability are noted. Despite some areas requiring improvement in cleanliness and organization, overall, the Royalton Riviera Cancun Resort & Casino offers a memorable escape for guests seeking relaxation, enhanced by its dedicated staff and diverse amenities.
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Family
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Summary of reviews
Mahekal Beach Front Resort & Spa is widely acclaimed for its exceptional location in the heart of Playa del Carmen, perfectly balancing proximity to 5th Avenue's bustling restaurants, bars and shops with a serene and peaceful beachfront experience. This idyllic setting, featuring picturesque thatched chalets, lush gardens and beautiful grounds, makes it an ideal choice for first-time visitors, couples and families seeking both vibrant city life and a relaxing retreat. The property's direct beach access and tranquil atmosphere are consistently highlighted, along with the welcoming and family-friendly ambiance enhanced by excellent dining options and top-notch service.
The resort's breakfast offerings consistently receive high praise for their extensive, varied and delicious selection, particularly the buffet at Fuego which is often noted as a standout feature of guests' stays. While the dining experiences for lunch and dinner receive more mixed feedback, most guests commend the quality and variety of the cuisine with special attention given to Mayan specialties and unique vegan options.
Guest rooms at Mahekal Beach Front Resort & Spa are characterized by their stylish, rustic charm, cleanliness and spaciousness. Many guests enjoy the comfortable beds and well-decorated spaces, though there are occasional mentions of necessary updates and minor maintenance issues. Despite these, the overall guest experience is significantly enhanced by the friendly and attentive staff, who are consistently recognized for their exceptional service and hospitality.
The resort is also frequently praised for its pristine condition and cleanliness, from the well-manicured grounds to the immaculate rooms and facilities. Some minor critiques are noted regarding pool maintenance and the need for occasional room updates, but these do not overshadow the overwhelmingly positive sentiment.
The multiple pool options, complemented by picturesque views and clean surroundings, add to the resort's appeal as a relaxing getaway. While some guests mention a need for more cleaning and maintenance for certain pools, the overall ambiance remains highly appreciated.
Situated on a gorgeous, albeit narrow, beach, Mahekal Beach Front Resort & Spa offers a delightful coastal experience with stunning views and well-maintained surroundings. The private beach area ensures a sense of exclusivity and safety, though it can feel crowded at times due to its popularity and limited size.
For families, the resort provides a relaxed and welcoming environment with helpful staff and beautiful facilities. The lack of specific children's activities and organized entertainment is noted, yet families find joy in the overall experience and the resort’s accommodating nature.
Finally, the resort’s cozy bedding and inviting decor enhance the overall stay with many guests finding the beds to be very comfortable despite some occasional issues. The inclusion of room amenities like hammocks adds to the charm and comfort of the accommodations.
In summary, Mahekal Beach Front Resort & Spa excels in offering a harmonious blend of relaxation, superb hospitality and a picturesque beachfront setting, making it a noteworthy destination for travelers seeking a memorable and enjoyable escape.
The resort's breakfast offerings consistently receive high praise for their extensive, varied and delicious selection, particularly the buffet at Fuego which is often noted as a standout feature of guests' stays. While the dining experiences for lunch and dinner receive more mixed feedback, most guests commend the quality and variety of the cuisine with special attention given to Mayan specialties and unique vegan options.
Guest rooms at Mahekal Beach Front Resort & Spa are characterized by their stylish, rustic charm, cleanliness and spaciousness. Many guests enjoy the comfortable beds and well-decorated spaces, though there are occasional mentions of necessary updates and minor maintenance issues. Despite these, the overall guest experience is significantly enhanced by the friendly and attentive staff, who are consistently recognized for their exceptional service and hospitality.
The resort is also frequently praised for its pristine condition and cleanliness, from the well-manicured grounds to the immaculate rooms and facilities. Some minor critiques are noted regarding pool maintenance and the need for occasional room updates, but these do not overshadow the overwhelmingly positive sentiment.
The multiple pool options, complemented by picturesque views and clean surroundings, add to the resort's appeal as a relaxing getaway. While some guests mention a need for more cleaning and maintenance for certain pools, the overall ambiance remains highly appreciated.
Situated on a gorgeous, albeit narrow, beach, Mahekal Beach Front Resort & Spa offers a delightful coastal experience with stunning views and well-maintained surroundings. The private beach area ensures a sense of exclusivity and safety, though it can feel crowded at times due to its popularity and limited size.
For families, the resort provides a relaxed and welcoming environment with helpful staff and beautiful facilities. The lack of specific children's activities and organized entertainment is noted, yet families find joy in the overall experience and the resort’s accommodating nature.
Finally, the resort’s cozy bedding and inviting decor enhance the overall stay with many guests finding the beds to be very comfortable despite some occasional issues. The inclusion of room amenities like hammocks adds to the charm and comfort of the accommodations.
In summary, Mahekal Beach Front Resort & Spa excels in offering a harmonious blend of relaxation, superb hospitality and a picturesque beachfront setting, making it a noteworthy destination for travelers seeking a memorable and enjoyable escape.
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Summary of reviews
Alila Mayakoba is a luxurious and beautiful resort located in a breathtaking natural setting with a combination of wild jungle and beach resort. The property offers a pristine clean beach with excellent facilities and a 5-minute bike ride through mangroves is a nice experience. Guests love the jungle feel of the natural setting and transportation is easily available through bicycles spread throughout the resort. The breakfast is highly praised by guests with plenty of delicious and diverse options to choose from. The hotel offers a variety of great restaurant choices with incredible food and a great selection of different cuisines. The spacious rooms with big balconies provide views of the lagoon with crocodiles and turtles swimming in the river, while the modern amenities, big showers and beautiful interior design make the experience even more incredible. The hotel is exceptionally well kept with guests consistently praising its cleanliness and well-maintained facilities. The staff at Andaz Mayakoba by Hyatt receive overwhelming praise from guests for their exceptional service. The pool area is great and welcoming with plenty to do and the beach is nice and pristine clean. The hotel is perfect for families with young children with lots of activities to keep them entertained. Alila Mayakoba is a luxurious and classy stay that is sure to impress, offering an unforgettable experience despite being quite pricey.
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Yoga
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Beachfront
Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
5.9
RatedFrom $240
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Accessible
Luxury
From $180
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Summary of reviews
Viva Maya by Wyndham, A Trademark All Inclusive Resort, enjoys a reputation for providing a largely satisfying and enriching experience for travelers. Nestled in the exclusive Playacar area, the resort's prime location garners high praise. Guests frequently commend its direct beach access, secure surroundings and close proximity to downtown Playa del Carmen, making it a convenient base for both relaxation and exploration of nearby attractions and shopping spots. The beauty and maintenance of the resort grounds contribute significantly to its charm.
The culinary experiences at Viva Maya By Wyndham evoke varied responses. Many appreciate the excellent and diverse options available at the specialty, themed and à la carte restaurants, particularly the Mexican and Mediterranean cuisines. However, the buffet offerings receive mixed feedback with some guests noting a lack of variety and repetitive dishes. Despite these criticisms, the positive dining experiences in specialty restaurants, coupled with the attentive and friendly service from the staff, create a pleasant overall dining atmosphere.
Rooms at the resort present a mixed bag of experiences. While many guests are pleased with the spaciousness, comfort and cleanliness of the rooms, others note that the decor and furnishings could benefit from significant updates and renovations. Attention to detail, especially in maintenance and cleanliness, is an area where improvements are needed to meet contemporary standards.
In terms of cleanliness, the resort generally impresses with clean rooms, pools and beaches. Regular and careful maintenance efforts are evident, although occasional lapses are reported in specific areas. This consistent focus on hygiene ensures a reassuring and comfortable stay for guests.
The staff at Viva Maya By Wyndham are a highlight for many visitors, frequently praised for their friendliness and attentiveness. The animation team, restaurant staff and room cleaning services receive particular commendation for their efforts in enhancing the guest experience. While service at times can fall short, instances of rudeness or inattentiveness are rare and do not overshadow the overall positive hospitality.
Wi-Fi connectivity at the resort is another aspect where experiences vary. While the common areas often benefit from reliable internet service, connectivity issues within the guest rooms detract from the experience. Efforts to improve the consistency and strength of the Wi-Fi signal throughout the resort are needed.
The spa at Viva Maya by Wyndham stands out as a valued feature with guests consistently praising the great massages and clean facilities, although some note the additional cost of the services. The resort’s pool area also receives mixed reviews. Guests enjoy the cleanliness, beauty and overall ambiance, but crowding and cleanliness issues are sometimes a concern. Improvements in maintenance and cleanliness, as well as extending pool operating hours, could enhance guest satisfaction.
The beach access and quality receive commendable reviews, characterized by clean, beautiful sand and well-organized water sports and activities. The resort’s efforts to mitigate seaweed issues and maintain cleanliness are well-received, contributing to an enjoyable seaside experience.
For families, Viva Maya by Wyndham provides a welcoming atmosphere with on-site kids daycare, family-friendly activities and spacious environments to relax and enjoy. These features make the resort a popular choice for family vacations, ensuring a comfortable and memorable stay for guests of all ages.
Overall, Viva Maya by Wyndham, A Trademark All Inclusive Resort, excels as a well-located, family-friendly destination with attentive staff, engaging activities and appealing dining options. Some areas may need attention, such as room updates and Wi-Fi improvements, but the resort delivers a largely positive and enjoyable experience for its guests.
The culinary experiences at Viva Maya By Wyndham evoke varied responses. Many appreciate the excellent and diverse options available at the specialty, themed and à la carte restaurants, particularly the Mexican and Mediterranean cuisines. However, the buffet offerings receive mixed feedback with some guests noting a lack of variety and repetitive dishes. Despite these criticisms, the positive dining experiences in specialty restaurants, coupled with the attentive and friendly service from the staff, create a pleasant overall dining atmosphere.
Rooms at the resort present a mixed bag of experiences. While many guests are pleased with the spaciousness, comfort and cleanliness of the rooms, others note that the decor and furnishings could benefit from significant updates and renovations. Attention to detail, especially in maintenance and cleanliness, is an area where improvements are needed to meet contemporary standards.
In terms of cleanliness, the resort generally impresses with clean rooms, pools and beaches. Regular and careful maintenance efforts are evident, although occasional lapses are reported in specific areas. This consistent focus on hygiene ensures a reassuring and comfortable stay for guests.
The staff at Viva Maya By Wyndham are a highlight for many visitors, frequently praised for their friendliness and attentiveness. The animation team, restaurant staff and room cleaning services receive particular commendation for their efforts in enhancing the guest experience. While service at times can fall short, instances of rudeness or inattentiveness are rare and do not overshadow the overall positive hospitality.
Wi-Fi connectivity at the resort is another aspect where experiences vary. While the common areas often benefit from reliable internet service, connectivity issues within the guest rooms detract from the experience. Efforts to improve the consistency and strength of the Wi-Fi signal throughout the resort are needed.
The spa at Viva Maya by Wyndham stands out as a valued feature with guests consistently praising the great massages and clean facilities, although some note the additional cost of the services. The resort’s pool area also receives mixed reviews. Guests enjoy the cleanliness, beauty and overall ambiance, but crowding and cleanliness issues are sometimes a concern. Improvements in maintenance and cleanliness, as well as extending pool operating hours, could enhance guest satisfaction.
The beach access and quality receive commendable reviews, characterized by clean, beautiful sand and well-organized water sports and activities. The resort’s efforts to mitigate seaweed issues and maintain cleanliness are well-received, contributing to an enjoyable seaside experience.
For families, Viva Maya by Wyndham provides a welcoming atmosphere with on-site kids daycare, family-friendly activities and spacious environments to relax and enjoy. These features make the resort a popular choice for family vacations, ensuring a comfortable and memorable stay for guests of all ages.
Overall, Viva Maya by Wyndham, A Trademark All Inclusive Resort, excels as a well-located, family-friendly destination with attentive staff, engaging activities and appealing dining options. Some areas may need attention, such as room updates and Wi-Fi improvements, but the resort delivers a largely positive and enjoyable experience for its guests.
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Golf
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